Retail Store Operations: A Guide to Running Multiple Locations

Retail Doc

Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick-and-mortar retail stores need to up their game.

The pandemic forces Walmart and Macy's to shift store operations

Retail Dive

Uncertainty prevails in the new year as COVID-19 surges nationwide, leading some retailers to temporarily close locations or cut hours


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Hudson's Bay to split its e-commerce, store operations

Retail Dive

The rupture follows similar maneuvers at HBC's other retailers, Saks Fifth Avenue and its off-price Saks Off 5th, and runs counter to retail trends

6 Ways to connect your physical and digital store operations for better omnichannel experiences

Retail Pro

Announcements Customer Experience E Commerce Inventory Management Management and Operations Unified Commerce brick and mortar connected data ecommerce endless aisle loyalty programs omnichannel returns

Clearing the hurdles and maximizing value in current and future store operations

Retail Dive

To deliver a personalized customer experience, retailers need a modern and secure platform that is cloud and edge enabled

How To Determine If Your Employee Scheduling Is Too Lean

Retail Doc

Almost every retailer looks at employee scheduling as their most expensive operating cost. Employee Management store operations employee scheduling

Top 7 KPIs Store Operators Need to Manage


Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. These KPIs apply to the vast majority of stores, from mid-sized to big box. Let’s get right into these KPIs that store operators need to collect data on in order to improve customer experience. . Front of Store Conditions .

3 Ways To Keep Your Store From Being Just A Warehouse

Retail Doc

When it comes to customer experience, many businesses have abandoned personal contact making their stores little more than a warehouse of products. Retail Sales Training store operations

COVID-19 Store Operations: Employee Health & Safety Q&A with the CDC

Retail Adventures

Reopening and operating your business during the pandemic can be confusing, and as we move forward, the guidelines seem to change daily. Employee health and safety top the list. The following are COVID-19 frequently asked questions posted by the CDC.

How To Leverage The Weather To Market Your Store And Grow Your Retail Holiday Sales

Retail Doc

Merchandising Retail Holiday Sales weather store operationsWe know how weather can affect retail sales, but what can we do about it?

How 7 Retailers Are Responding To Covid Five Months In

Retail Doc

Marketing store operations coronavirus coronavirus resourceWith the prospect of the pandemic continuing for the foreseeable future, many retailers are looking for clues to how other retailers respond to Covid.

5 Tips For Battling COVID-19 Through Store Cleaning

Retail Doc

Ipsos, a global market research firm, recently used Mystery Shoppers to conduct in-store visits of 6,000 retailers across the U.S. cleaning store operations coronavirus coronavirus resource

The New Realities Reshaping Store Design

Retail Touch

News Briefs design:retail Featured Featured retail store operations Retail TouchPoints research store design

Improving Retail Store Operations [INFOGRAPHIC]

Retail Next

In this new era of shopper-led retail, retailers are forced to operate at peak efficiencies, optimizing the shopper experience by wisely investing a limited amount of resources – employees, time and money. Retail Store OperationsRetail is a tough business. We get it.

Forever 21 Names Longtime Paper Source Leader as CEO

Retail Touch

This already has included collaborations between complementary retailers, such as JCPenney stocking Forever 21 products in its stores. Retail Movers & Shakers Store Operations Barnes & Noble CEO fashion Forever 21 paper source sparc

Collective Cannabis Chooses Automation Platform to Optimize Customer Experience

Retail Touch

Collective Cannabis is focused on reducing congestion and minimizing waiting times at its store in Littleton, Mass., The shop will operate with eight budtenders and dedicated stations for both mobile and online orders. The EXO system will be installed and operational in Q2 2022.

4 Imperatives for Impactful Store Design

Retail Touch

The pandemic has changed the in-store experience, possibly forever. After spending months with home delivery and curbside pickup as the norm, shoppers have developed a greater taste for convenience than ever before, which in turn has changed how retailers need to look at their stores.

Autonomous Delivery Robots Now Roam the Cincinnati Airport

Retail Touch

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère.

Bed Bath & Beyond to Close 37 Stores, Launch New Private Label items at buybuy BABY

Retail Touch

Bed Bath & Beyond has released a list of 37 stores slated for closure in 2022 as it approaches completion of its 2020 plan to shutter 200 underperforming locations. A disproportionate amount of our sales are generated from our circular at stores and are a key trip driver,” said Tritton.

Sheetz Adopts Unified Solution to Optimize Demand Planning

Retail Touch

Sheetz , a convenience store chain with 630 stores across six states, has chosen the RELEX Solutions unified retail planning solution. The retailer will use the technology to help position it for store and supply chain growth as well as dynamic marketing opportunities.

3 Strategies for Responding to the Changing Retail Landscape

Retail Touch

In this environment, you never know whether Jane learned that a relative tested COVID-19 positive — or perhaps lives or regularly interacts with an at-risk individual — and is now more tentative about in-store shopping. Experiment with new store formats.

Walgreens Seeks Strategic Alternatives for Boots, Expands VillageMD as Healthcare Pivot Continues

Retail Touch

Walgreens will examine strategic alternatives for the UK-based Boots drugstore chain and expand its VillageMD operations, as the pharmacy retailer works toward “building our next growth engine,” CEO Roz Brewer said at the 40th Annual JPMorgan Virtual Healthcare Conference.

NRF Big Show 2022 Returns to In-Person Format Despite COVID Challenges

Retail Touch

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. The 112 th annual show featured 190 sessions, more than 300 speakers and 700+ exhibitors.

CS Hudson Offers Homeless Children a Memorable Holiday With Immersive Pop-Up Experience

Retail Touch

News Briefs Store Operations bentley mills charity cs hudson fast signs holiday 2021 live. CS Hudson recently hosted its fourth annual Live. Laugh., an immersive retail experience, to benefit the children of Help USA ’s Help Suffolk Chapter, a homeless housing facility on Long Island.

Cashierless Space Gets More Crowded: JD.Com Opens Two Autonomous Stores in the Netherlands

Retail Touch has entered the autonomous store space in Europe with the launch of two omnichannel cashierless stores in the Netherlands. The Ochama shops, located in Leiden and Rotterdam, carry everything from food to home furnishings and are operated entirely by robots.

Overstock Welcomes Afghan Refugees to Utah With Furniture Donation

Retail Touch

News Briefs Store Operations charity furniture will supply dining room tables, chairs and home décor to refugee families resettling in its home state of Utah after fleeing Afghanistan amid the collapse of the country’s government.

How Luxury Brands Like LVMH Unlocked Value Amid COVID

Retail Touch

consumers, the pandemic also is transforming the shape of luxury in America, both in terms of store footprints and digital engagement. This trend is driving LVMH to reconsider its store allocation across the U.S.

Report: Sycamore, Acacia Make Acquisition Bids for Kohl’s as it Faces Investor Pressure

Retail Touch

One of the key elements of the retailer’s recent success is the launch of in-store Sephora locations. News Briefs Store Operations activist investors bids board of directors Kohl's real estate sales Sephora

Risky and Rewarding: When Cannabis Businesses Go into Retail Spaces

Retail Touch

This has created opportunity for real estate owners and operators everywhere, whose empty strip malls and warehouses now represent a new and steady source of rental income. Insurance Implications for Cannabis Operations.

Address Labor Shortages by Creating Attractive Retail Career Paths

Retail Touch

I do think the nature of retail jobs will change, whether it’s [staffing] microfulfillment centers or just ship-from-store and BOPIS,” said David Ritter, Managing Director of the Alvarez & Marsal Consumer and Retail Group in an interview with Retail TouchPoints.

Reports: Sears to Sell or Redevelop Headquarters in the Chicago Suburbs

Retail Touch

Sears has been downsizing its operations for several years and, like many companies, has been working with a mix of in-person and remote work during the pandemic. News Briefs Store Operations bankruptcy downsizing real estate Sears transformco

Experiential Retail, Beyond the Hype: 6 Defining Factors for Success

Retail Touch

Data-Driven: Trotter noted that one advantage retailers have today is access to more data than ever before to guide their experiential store strategies. I’ve had this idea of a ‘USB store,’ which is basically a pop-up space where people can rent and set up a space,” Trotter said.

Dollar General Teams with DoorDash for Same-Day Delivery from 9,000+ Stores

Retail Touch

Dollar General is the latest retailer to dive into delivery, partnering with DoorDash to offer same-day service from more than 9,000 stores — and with plans to expand to more than 10,000 locations by December 2021.

We Don’t Need to Wait for 2050: How CPG Brands and Retailers Can Take Climate Action Today

Retail Touch

Executive ViewPoints Store Operations Are Traasdahl Crisp sustainability

Rite Aid to Shutter 63 Stores as it Creates a ‘Healthy Foundation’ for Future Growth

Retail Touch

Rite Aid is closing 63 stores as the retailer aims to “reduce costs, drive improved profitability and ensure that Rite Aid has a healthy foundation to grow from, with the right stores in the right locations,” according to a company statement. and same-store sales up 4.4%

A Pea in the Pod Returns to Physical Retail With Locations in NYC and Chicago

Retail Touch

Maternity retailer A Pea in the Pod has returned to brick-and-mortar with stores in Chicago and New York City. The new stores are being opened in partnership with Leap , a platform that helps retailers open omnichannel-enabled stores.

Reports: Amazon Go to Hit the Suburbs with Locations in Washington State and California

Retail Touch

Amazon is bringing its Amazon Go convenience store format to the suburbs with the launch of a location in Mill Creek, Wash. The primary difference will be size: the suburban locations are planned at 6,000 square feet each, compared to the 1,000 to 2,000 square feet of existing urban stores.

Shopping Center Outlook: Why Open Air, Mixed Use and Tech-First Locations Are Hot

Retail Touch

As the new year approaches, retailers need to think about what their expansion plans will look like and how their stores can best serve customers. “I Kampf and Northwood Retail, which operates shopping centers including Domain NORTHSIDE in Austin, Texas and Freshfields Village in Kiawah, S.C.,

Report: Ohio Jury Finds CVS, Walmart and Walgreens Contributed to Opioid Overdoses

Retail Touch

News Briefs Store Operations CVS lawsuits opioids pharmacy Walgreens WalmartA federal jury in Ohio found that CVS Health , Walmart and Walgreens substantially contributed to opioid overdoses and deaths in Lake and Trumbull counties, according to The New York Times.

Top 10 Contactless Trends to Watch in 2022

Retail Touch

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. of all in-store sales and the GDP of Canada.

Minor League Baseball Team’s Pitch: Cashierless Shopping at New Stadium’s Fan Store

Retail Touch

The Worcester R e d Sox (the Triple-A affiliate of the Boston Red Sox) has teamed up with Standard AI to open an autonomous fan store at the team’s newly constructed stadium, Polar Park. Within minutes of departing the store they receive a receipt for their purchases.

Sainsbury’s Deploys Amazon Just Walk Out Technology in London C-Store

Retail Touch

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022.

Dollar General Rides Momentum With Plans to Open 1,000 pOpshelf Stores and Enter Mexico

Retail Touch

The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. Same-store sales decreased 0.6%