Retail Store Operations: A Guide to Running Multiple Locations

Retail Doc

Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick-and-mortar retail stores need to up their game.

The pandemic forces Walmart and Macy's to shift store operations

Retail Dive

Uncertainty prevails in the new year as COVID-19 surges nationwide, leading some retailers to temporarily close locations or cut hours

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Hudson's Bay to split its e-commerce, store operations

Retail Dive

The rupture follows similar maneuvers at HBC's other retailers, Saks Fifth Avenue and its off-price Saks Off 5th, and runs counter to retail trends

Nordstrom C-Level Appointments Centralize Responsibility for Customer and Store Operations Strategies

Retail Touch

Nordstrom has promoted Ken Worzel to Chief Customer Officer and Jamie Nordstrom to the post of Chief Stores Officer, while Scott Meden, Chief Marketing Officer, and Geevy Thomas, President, prepare to retire.

Clearing the hurdles and maximizing value in current and future store operations

Retail Dive

To deliver a personalized customer experience, retailers need a modern and secure platform that is cloud and edge enabled

How To Determine If Your Employee Scheduling Is Too Lean

Retail Doc

Almost every retailer looks at employee scheduling as their most expensive operating cost. Employee Management store operations employee scheduling

Top 7 KPIs Store Operators Need to Manage

Wiser

Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. These KPIs apply to the vast majority of stores, from mid-sized to big box. Let’s get right into these KPIs that store operators need to collect data on in order to improve customer experience. . Front of Store Conditions .

3 Ways To Keep Your Store From Being Just A Warehouse

Retail Doc

When it comes to customer experience, many businesses have abandoned personal contact making their stores little more than a warehouse of products. Retail Sales Training store operations

Coop Switzerland: Zetes refreshes estate of over 23.500 handheld terminals for in-store operations

Retail Times

The estate comprises 10,000 Zebra PS20 personal shoppers for customers and 13,500 Datalogic Memor20 mobile computers for store employees. The aim was to replace the ageing device pool, previously supplied by Zetes, to ensure efficient, seamless operations within the stores.

COVID-19 Store Operations: Employee Health & Safety Q&A with the CDC

Retail Adventures

Reopening and operating your business during the pandemic can be confusing, and as we move forward, the guidelines seem to change daily. Employee health and safety top the list. The following are COVID-19 frequently asked questions posted by the CDC.

How To Leverage The Weather To Market Your Store And Grow Your Retail Holiday Sales

Retail Doc

Merchandising Retail Holiday Sales weather store operationsWe know how weather can affect retail sales, but what can we do about it?

How 7 Retailers Are Responding To Covid Five Months In

Retail Doc

Marketing store operations coronavirus coronavirus resourceWith the prospect of the pandemic continuing for the foreseeable future, many retailers are looking for clues to how other retailers respond to Covid.

5 Tips For Battling COVID-19 Through Store Cleaning

Retail Doc

Ipsos, a global market research firm, recently used Mystery Shoppers to conduct in-store visits of 6,000 retailers across the U.S. cleaning store operations coronavirus coronavirus resource

Target Retrofits California Store to be 100% Solar Powered

Retail Touch

store with multiple innovations designed to reduce emissions and achieve net zero energy usage as part of the retailer’s efforts to achieve its sustainability goals. Target will scale the refrigerant switch chainwide by 2040 to reduce its operations’ direct emissions by 20%. “We’ve

The New Realities Reshaping Store Design

Retail Touch

News Briefs design:retail Featured Featured retail store operations Retail TouchPoints research store design

Kroger Rolls Out Hundreds of EV Charging Stations Across U.S.

Retail Touch

Future installations are also planned for stores in Ohio, Illinois, Kentucky, Michigan, Tennessee and Virginia. In June 2021, 7-Eleven announced plans to install 500 direct current fast charging EV ports at 250 of its stores in the U.S. The Kroger Co.

WWD: Sephora CEO Leaving After Less Than Two Years

Retail Touch

Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics. Martin Brok, CEO and President of Sephora , is reportedly leaving the company at the end of June after a tenure of less than two years.

Circle K Owner Launches Summer Hiring Spree to find 25,000 New Workers

Retail Touch

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia.

Improving Retail Store Operations [INFOGRAPHIC]

Retail Next

In this new era of shopper-led retail, retailers are forced to operate at peak efficiencies, optimizing the shopper experience by wisely investing a limited amount of resources – employees, time and money. Retail Store OperationsRetail is a tough business. We get it.

Belk to Pilot Conn’s Shop-in-Shops in up to 20 Stores

Retail Touch

Regional department store retailer Belk will host shops featuring products and services sold by Conn’s HomePlus in 10 to 20 locations as part of a pilot program that will kick off over the next few months. Belk operates nearly 300 stores across the Southeast U.S.,

Report: Forever 21 Will Reestablish  Physical Presence in China With a New Store

Retail Touch

Forever 21 will expand its presence in China with a physical store slated to open later in June 2022, according to a WeChat post seen by Reuters. The store is slated for the Jingjiang Impression City shopping center in Taizhou, a city located near Shanghai.

Smaller Spaces, Bigger Tech and Optimized CX

Retail Touch

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Many are using AR for brand engagements off-premise or in-store.

Office Depot Decides to Remain One Company and Decline Acquisition Offers

Retail Touch

ODP noted that it was still open to other options, including the possibility of splitting into two companies : ODP, which would have operated the retail business; and NewCo, which would have inherited the B2B business.

Ritual Makes its Commitment to Transparency Literal With Flagship Store

Retail Touch

When we talk about [the store], we indicate that it’s really sort of the physical manifestation of our products in a brick-and-mortar building,” said Jenn Cornelius, Chief People Officer and Head of Retail at Ritual in an interview with Retail TouchPoints.

3 Strategies for Responding to the Changing Retail Landscape

Retail Touch

In this environment, you never know whether Jane learned that a relative tested COVID-19 positive — or perhaps lives or regularly interacts with an at-risk individual — and is now more tentative about in-store shopping. Experiment with new store formats.

Sensormatic Solutions Adds Temperature Sensing to Help Minimize Food Waste

Retail Touch

Sensormatic Solutions is adding PENN Connected to its Sensormatic IQ platform capabilities, to increase operational efficiency through remote refrigeration monitoring and digital compliance.

During #RICE22, Attendees Can Dive Deep, Go Broad or Both

Retail Touch

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business.

GameStop Poaches Belk CEO for COO Position

Retail Touch

He has approximately two decades of experience in operations, merchandising, supply chain and retail and store operations, including time spent at Target and Gap. . Retail Movers & Shakers Store Operations Belk CEO coo gamestop turnaround

Kohl’s, Franchise Group Enter Exclusive Negotiation Period at $8 Billion Purchase Price

Retail Touch

Franchise Group has acquired several other struggling retailers in recent years, including Pet Supplies Plus in 2021 and The Vitamin Shoppe , Sears Hometown and Outlet Stores and Buddy’s Home Furnishings in 2019. Mergers & Acquisitions Store Operations

CVS Pharmacy and Target Pilot Rentable Reusable Bags in New Jersey

Retail Touch

Select CVS Pharmacy and Target stores in New Jersey will pilot reusable bag kiosks in a partnership with GOATOTE and 99Bridges. News Briefs Store Operations 99bridges closed loop partners consortium to reinvent the retail bag CVS goatote reusable bag Target

Kiosk 75

Top 10 Trends Driving Retail Growth

Retail Touch

Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%.

How to Get the Most Out of Your In-Store Data

Wiser

Since you rely heavily on consumer shopping behavior and shelf insights, collecting as much information as possible on what goes on inside stores is crucial. Popular Use Cases for In-Store Data. At brick-and-mortar stores, this isn’t quite as easy. Online vs. In-Store.

Vallarta Tests In-Store Robots to Monitor Store Safety and Out-of-Stocks

Retail Touch

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store.

How Cashierless Stores Can Solve Labor Challenges and Create New Levels of Customer Convenience

Retail Touch

Cashierless stores, also known as autonomous stores, are sprouting up in a range of venues, from airports to college campuses to sports stadiums. Autonomous Stores Can Align with Worker Preferences. Autonomous Stores Can Bring Retail Even Closer to Customers.

Reuters: Franchise Group Makes $9 Billion Bid for Kohl’s

Retail Touch

Engine Capital, which controls a 1% stake in Kohl’s has urged the retailer to spin off its ecommerce operations on the grounds that the digital business as a standalone would be worth more than Kohl’s as a whole. News Briefs Store Operations

Home Depot Launches $150M VC Fund to Fuel Retail and Home Improvement Innovation

Retail Touch

Consumer Trends Data & Analytics Financial News Fulfillment & Last Mile Store Operations Afero Home Depot Home Depot Ventures Loadsmart Made Renovation roadie

Keeping Field Team Reps Invested in Company Success

Wiser

Drive Growth store operationsKeeping your field teams invested is one of the most beneficial things you can do for your brand. After all, your reps on the ground do spend the most time interacting with buyers and retailers.

Autonomous Delivery Robots Now Roam the Cincinnati Airport

Retail Touch

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère.

Gamified Training Boosts Brand’s Appliance Sales 26.2%

Retail Touch

Consumers visiting brick-and-mortar stores, particularly those in the market for big-ticket items, want store associates both to help them understand exactly what they’re paying for and connect them with the model that fits their needs and budget.

Emirates Mall Launches Pop-up Market for Ramadan

Retail Touch

Experiential Retail Inventory & Merchandising News Briefs Retail Store Design Store Operations Visual Merchandising design:retail design:retail News majid al futtaim Mall of the Emirates The Zay Initiative Zeman Awwal

IKEA’s Biggest Franchisor Plans to Invest More Than $3 Billion in Omnichannel Store Push

Retail Touch

Ingka Group , which operates 392 IKEA stores across 32 markets, will invest more than €3 billion ( $3.16 billion ) into opening new locations and revamping existing stores by the end of 2023. IKEA also has been experimenting with even smaller stores in the U.S.,

Kohl’s Could be Just Weeks From a Sale Despite Weak Q1 Results and Two C-Level Departures

Retail Touch

Poor Q1 results and the departure of two senior executives could further ramp up pressure for the department store retailer to sell itself. News Briefs Retail Movers & Shakers Store Operations

4 Imperatives for Impactful Store Design

Retail Touch

The pandemic has changed the in-store experience, possibly forever. After spending months with home delivery and curbside pickup as the norm, shoppers have developed a greater taste for convenience than ever before, which in turn has changed how retailers need to look at their stores.