Retail TouchPoints

NOVEMBER 7, 2024

We see the value Carrot Tags offer as they help Instacart shoppers to be more independent when fulfilling online orders, allowing our associates to focus on store operations and providing excellent customer service,” said Scott Patton, VP at Aldi in a statement.

Fulfillment 278

Fulfillment Supermarket Grocer Store Operations 278

Retail TouchPoints

FEBRUARY 25, 2025

Capri Holdings will deploy the iD Cloud RFID solution from Nedap across all its Alcott and Gutteridge banners, covering stores in Italy, Austria, Germany, Spain, Greece, Armenia and UAE.

Loss Prevention 240

Loss Prevention Fast Fashion Marketing Store Operations 240

Inside Retail

JUNE 11, 2025

A spokesperson from the Alquemie Group confirmed the pausing of National Geographic Stores operations to SmartCompany. Alquemie Group has stated it will be focusing primarily on Lego, with 23 stores operating across the country. However, the group’s brands page features only Lego, General Pants Co and Insight.

Store Operations 194

Store Operations Location 194

Retail TouchPoints

OCTOBER 11, 2024

We’re providing this added technology to Save A Lot retail [store operators] at no cost, offering a strong baseline program with several options for local stores to do what they do best — localize for their customers.” 19 Save A Lot will offer exclusive, weekly offers for new and existing loyalty customers.

Wholesale 264

Wholesale Store Operations Shopping Marketing 264

Inside Retail

MARCH 23, 2025

The merger, if completed, would not only make Couche-Tard a leading convenience-store operator within North America but also meaningfully enhance its presence in the Asian convenience-store market, Archana Rao, associate director at S&P Global Ratings, told Inside Retail.

Finance 263

Finance Store Operations Planning Management 263

Retail TouchPoints

FEBRUARY 26, 2025

Following the bankruptcy of Quiksilver store operator Liberated Brands earlier this month, Quiksilver owner Authentic Brands Group has moved swiftly to ensure that Quiksilver-branded apparel is still available to consumers. and Canada.

Wholesale 268

Wholesale Apparel Store Operations Management 268

Retail TouchPoints

FEBRUARY 19, 2025

Moreover, the company serves as a trusted partner, with the operational expertise to support brands that arent ready to hire an in-house executive to lead stores. Kondrat and Partner Libby Shani have developed a scalable four -step process that can help any brand develop a store operations strategy: 1.

Outdoor 259

Outdoor Customer Experience Store Operations Location 259

Retail TouchPoints

FEBRUARY 10, 2025

The purchase agreement includes the grocery and liquor store operations of the Winn-Dixie and Harveys banners, encompassing approximately 170 stores across the Southeast, as well as Winn-Dixies existing liquor business. Financial terms of the current deal were not disclosed.

Grocer 191

Grocer Wholesale Supermarket Store Operations 191

Retail TouchPoints

FEBRUARY 25, 2025

And through its longstanding support of Habitat for Humanity, the company to date has donated more than $600,000 worth of sactionals and sacs to the nonprofit via its 900+ ReStores locations, which are independently owned home improvement stores operated by local Habitat organizations.

Store Operations 227

Store Operations Location ATS Customer Experience 227

Retail TouchPoints

OCTOBER 23, 2024

Driving Tech Alignment and Buy-in for Maximum Impact Considering the size of its store footprint and complexity involved, this process was “really fast” and sets a new standard for tech rollouts, according to Corbin.

Checkout 260

Checkout Clienteling Fulfillment Store Operations 260

Retail TouchPoints

MARCH 28, 2025

operations for a few years now. During Q4 of its 2024 fiscal year, GameStop closed store operations in Germany and sold its Italian subsidiary, although its stores in Italy will continue to operate under the GameStop brand during a six-month transition period.

Planning 147

Planning Store Operations Marketing 147

Retail TouchPoints

JANUARY 13, 2025

These assistants are not only supporting customers; theyre also empowering associates who need fast and easy access to information to better support store operations and service. Physics AI and the Opportunity for Global Supply Chains John Furner, President and CEO of Walmart U.S. ,

Customer Experience 290

Customer Experience Marketing Fulfillment Store Operations 290

Retail TouchPoints

JUNE 2, 2025

Retail is evolving rapidly, and the integration of digital signage with the Internet of Things (IoT) is opening up new opportunities for engaging customers and optimizing store operations.

Inventory Management 173

Inventory Management Store Layout Promotions Store Operations 173

Retail TouchPoints

JANUARY 7, 2025

Review the four main methods of fraud with key functions within the business, such as store operations, returns management and finance, and discuss strategies they can employ to identify fraud, such as: Consumer Behavior Fraud: This involves practices like free renting, where consumers use an item once or twice and then quickly return it.

Returns 278

Returns Fulfillment Management Finance 278

The Retail Doctor

FEBRUARY 12, 2025

This post is a wrap-up of my recent visit to the National Retail Federation's Big Show Innovation Zone; I discovered four groundbreaking AI solutions that are transforming how physical stores operate, secure their assets, and engage with customers.

Store Operations 130

Store Operations 130

Retail TouchPoints

APRIL 24, 2025

Compounding this issue, central teams often only gain visibility into stores that either demand attention or are struggling, leaving many locations overlooked. The Need for Simplicity in Store Operations To overcome these challenges, retailers must simplify store operations.

Store Operations 147

Store Operations Management Location Shopping 147

Retail TouchPoints

JUNE 10, 2025

Read below for a look at three retailers that are transforming store operations, enhancing customer journeys and driving unified commerce with Aptos ONE. Buckling up with Aptos ONE The Buckle, Inc. is moving from Aptos’ Windows-based POS system to Aptos ONE , which is a mobile-first application.

Store Operations 147

Store Operations Checkout Point of Sale Returns 147

Inside Retail

APRIL 6, 2025

Slower revenue growth, shrinking profit margins, and a dwindling share in the national retail economy have pushed many operators to re-evaluate their strategies. More than 70 per cent of surveyed department-store operators experienced year-on-year sales and net profit declines last year, including Xujiahui Shopping Mall and Inzone Group.

Department Stores 130

Department Stores Net Profit Store Operations Store Layout 130

Inside Retail

APRIL 16, 2025

During that time, I had the opportunity to learn from a supportive mentor who taught me the practical skills involved in store operations while encouraging me to take on increasing responsibilities. Each of these roles came with a unique set of challenges and learnings across customers, products, operations and efficiency.

Management 191

Management Fulfillment Store Operations Marketing 191

Retail TouchPoints

NOVEMBER 13, 2024

Fewer false alarms: Don’t waste resources or disrupt store operations unless the threat is real. Employee safety: With open lines of communication, staff can report threatening behavior and receive immediate assistance. Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity.

Loss Prevention 147

Loss Prevention Store Operations Accounting Customer Experience 147

Retail Focus

OCTOBER 17, 2024

Retail Insight , the leading provider of store operations execution software, has announced two senior executive appointments to accelerate its international growth trajectory.

Planning 130

Planning Store Operations Marketing Retail Marketing 130

Retail Focus

APRIL 15, 2025

Thule joins Covent Gardens roster of best-in-class outdoor and performance focused stores, including Finisterre, Peak Performance, Arcteryx and Snow & Rock, underscoring its position as a global go-to destination for innovative specialist brands.

Accessories 147

Accessories Outdoor Store Operations Management 147

Inside Retail

OCTOBER 22, 2024

I’ve worked in supply chain, store operations, e-commerce, continuous improvement, safety and national support.

Supermarket 246

Supermarket Accounting Management Store Operations 246

Inside Retail

FEBRUARY 11, 2025

Retail Food Group (RFG) has announced the end of the Michels Patisserie chain, revealing it will work with franchisees to convert their stores to either Gloria Jeans or Donut King. There are just 19 Michels Patisserie stores across RFGs home state of Queensland, New South Wales and Victoria.

Store Operations 189

Store Operations Customer Experience Consumer Marketing 189

Retail TouchPoints

MARCH 6, 2025

Shortly after Dreiling’s departure, the retailer promoted Steve Schumacher to EVP and Chief People Officer, and elevated Jocelyn “Jocy” Konrad to the post of Chief of Dollar Tree Stores and Enterprise Store Operations, and Jason Nordin as President of Family Dollar stores.

Finance 243

Finance Store Operations Promotions Planning 243

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2025

If you’re a retail business owner managing multiple retail stores, keeping your eye on the prize might be challenging. Understanding how your shops perform in terms of inventory and ROI is essential to the success of any multi-store operation. Leverage the powerful features in ChainDrive to grow your retail business.

Management 101

Management Payment Services Inventory Management Store Operations 101

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail Wire

JUNE 15, 2025

That logic is amplified at legacy department-store operators like Macy’s, where real-estate costs are high and foot traffic continues to migrate online. For publicly traded chains, payroll trimming is often the fastest lever for defending margins when top-line sales wobble.

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Inside Retail

NOVEMBER 5, 2024

The retail giant deployed Bossa Nova Robotics’ shelf-scanning robots across hundreds of US stores, with the specific aim of streamlining store operations without sacrificing valuable customer service and experience.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Fulfillment 130

Retail TouchPoints

APRIL 4, 2025

Finally, many retailers operate in a siloed manner. When inventory management, marketing, supply chain and in-store operations dont speak the same language and rely on separate data streams and objectives, theres a loss of agility. Disconnected teams mean fragmented decision-making.

Management 147

Management Customer Experience Inventory Management Store Operations 147

Retail TouchPoints

OCTOBER 24, 2024

Kroger will leverage RFID technology from Avery Dennison for item-level digital identification, enabling more frequent and accurate inventory information to help maximize freshness, reduce waste and improve the store associate experience. The supermarket will begin in the bakery department, implementing RFID-embedded labels on each item.

Supermarket 311

Supermarket Customer Experience Management ATS 311

Retail TouchPoints

JANUARY 3, 2025

Given that different cannabis products can produce a wide range of effects among consumers, one of the biggest challenges facing cannabis retailers is matching the right product with the right customer.

Consumer 305

Consumer Management Store Operations Customer Experience 305

Retail TouchPoints

NOVEMBER 1, 2024

When you think of any major retailer, you probably immediately imagine a personality, a distinct vibe, or something about the company that sets it apart in the marketplace. This branding isn’t just about appealing to customers but also is a way to attract top-notch employees as an employer.

Management 276

Management Marketing Promotions Returns 276

Retail TouchPoints

FEBRUARY 4, 2025

In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. The retail industrys rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved gen AI projects from pilots into production.

Kiosk 302

Kiosk Grocer Consumer Marketing 302

Retail TouchPoints

JANUARY 23, 2025

Following a raft of stores closures in 2024, retail advisory firm Coresight Research predicts that closures will escalate further this year, to approximately 15,000. Store openings are expected to remain steady at approximately 5,800 (compared to 5,970 in 2024), but that would still represent a net loss of more than 9,000 stores.

Customer Experience 279

Customer Experience Consumer Shopping Planning 279

Retail TouchPoints

JANUARY 20, 2025

The holiday season brings a surge in shopping, both in-store and online. Retailers must navigate these challenges while staying compliant with regulations so they can ensure smooth operations and demonstrate environmental responsibility.

Management 312

Management Returns Department Stores Merchandise Store 312

Retail TouchPoints

DECEMBER 3, 2024

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in Maynard, Mass. that opened in 1964.

Shopping 286

Shopping ATS Visual Merchandising Location 286