Expert insights. Personalized for you.
Executive ViewPoints Store Operations Guy Courtin returns tecsysReturns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S. MORE
The estate comprises 10,000 Zebra PS20 personal shoppers for customers and 13,500 Datalogic Memor20 mobile computers for store employees. The aim was to replace the ageing device pool, previously supplied by Zetes, to ensure efficient, seamless operations within the stores. MORE
Visit a major retail store recently? Self-checkouts have been prevalent in retail stores across America since the early 2000s. With so much focus on digital sales and online shopping, most people think that the days of brick-and-mortar stores are over. Checkout-Free Stores . MORE
Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. News Briefs Store Operations investments Nike store openings Supply chain MORE
Walmart is taking a swipe at Best Buy with the rollout of its new Tech Services offering, which includes 24/7 remote support, device repair and setup services, both in stores and in homes. MORE
While many analysts have focused on the losses, particularly those to frontline and store-based workers, one leading economist believes that, on balance, the retail labor market will be one that’s actually better for employees. MORE
The new operating model will help each organization focus on their biggest growth opportunities while still working together to provide a seamless customer experience across both channels. The 105 Saks OFF 5TH stores are now controlled by O5 , which is a wholly owned subsidiary of HBC. MORE
News Briefs design:retail Featured Featured retail store operations Retail TouchPoints research store design MORE
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Selfridges ’ owners have launched a formal auction to sell the department store chain, which has been valued as high as £4 billion ( $5.5 A successful deal could see two of the UK’s most historic department stores coming together under a single owner. MORE
Walmart first began testing a $12 minimum wage in 500 stores in early 2020. With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. MORE
When the economy is growing, consumers flock to stores. Lately, the company has been opening several grocery stores in major U.S. This move gave them access to over retail 460 stores, making Amazon a heavyweight in the space almost instantly. MORE
will transition approximately one-third of its most successful Footaction stores to other banners over the rest of 2021 and shutter the remaining locations as their leases expire during the coming two-year period. Comp store sales increased 80.3% Foot Locker, Inc. MORE
Solution Spotlight Store Operations safety solution spotlight stormgeoStormGeo , a provider of weather intelligence and decision support solutions, has launched the Wildfire Risk Assessment to help U.S. businesses protect against the threat of wildfires. MORE
The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. Store Operations convenience stores Coronavirus subscription MORE
In addition to hiring employees for its own operations, Amazon also highlighted its network of 2,500 Delivery Service Partners — independent SMBs that leverage the company’s operations and logistics experience to create their own delivery services. MORE
Retail Movers & Shakers Store Operations Belk CEO turnaroundBelk has promoted President and Chief Merchandising Officer Nir Patel to CEO as the company also makes two other executive changes. MORE
Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022. News Briefs Store Operations Macy's store within a store Toys R Us MORE
The first, ODP , will operate the 1,100 Office Depot and OfficeMax retail locations along with the retailer’s ecommerce business. News Briefs Store Operations b2b newco odp Office Depot separation store operations MORE
Merchandising Retail Holiday Sales weather store operationsWe know how weather can affect retail sales, but what can we do about it? MORE
At the leadership level that might be strategic success, then you get to tactical success [among mid-tier employees] and operational success [at the associate level].”. stores in 2018 for a day of racial bias training after a racially charged incident at a store in Philadelphia. MORE
In this environment, you never know whether Jane learned that a relative tested COVID-19 positive — or perhaps lives or regularly interacts with an at-risk individual — and is now more tentative about in-store shopping. Experiment with new store formats. MORE
Workforce engagement and empowerment have come to the forefront, especially as more retailers struggle to build up their store headcounts. Specifically, the direct-to-consumer (DTC) menswear brand has implemented YOOBIC across all of its stores. MORE
The toy seller, which at its peak had more than 1,500 stores around the world, was part of the fabric of American childhood for more than half a century. Less than a year later, the UK arm filed for administration and all the stores were eventually shut. The Toy Store of the Future. MORE
Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick-and-mortar retail stores need to up their game. MORE
Dollar General is expanding its pOpshelf offering into a store-in-a-store format at two DG Markets in the Nashville, Tenn. The concept, which launched in October 2020 and has since expanded to 16 stores, offers a rotating selection of items at price points of $5 or less. MORE
Stojo recently began distribution of its products in both Target stores and via Target.com. We started as a design-y coffee cup sold at the MOMA [Museum of Modern Art] Design Store. Jurrien Swarts, CEO, Stojo. MORE
Fast fashion retailer Windsor Fashions is planning to open 150 new stores over the next two years, adding to its current fleet of 230 locations across 42 states in the U.S. The rapid increase in our store expansion plan is an exciting next chapter.”. MORE
Store Operations aaa blackfriday.com memorial dayThis Memorial Day offers retailers an opportunity to benefit from pent-up demand: 48% of Americans plan to shop for something over Memorial Day weekend this year, according to a survey by BlackFriday.com conducted through Kelton. MORE
Additionally, the goodRETAIL: How Vera Bradley Leaned into Socially Responsible Retail session will provide a case study showing the benefits of aligning the store experience with increasingly values-driven consumers. Rethinking the Brick-and-Mortar Store. MORE
Eurostar, which Foot Locker will acquire for $750 million , will diversify the retailer’s product mix and help it serve a wider range of price points through its WSS stores. The acquisitions also will help Foot Locker expand its physical store base, which took a hit due to lockdowns in 2020. MORE
To deliver a personalized customer experience, retailers need a modern and secure platform that is cloud and edge enabled MORE
When it comes to customer experience, many businesses have abandoned personal contact making their stores little more than a warehouse of products. Retail Sales Training store operations MORE
The rupture follows similar maneuvers at HBC's other retailers, Saks Fifth Avenue and its off-price Saks Off 5th, and runs counter to retail trends MORE
Under the strategic collaboration, Hanshow will adopt Microsoft Azure operated by 21Vianet for its operations while also prioritizing Microsoft technology for its solutions to retail clients. Store Operations Cloud electronic shelf label hanshow microsoft MORE
Reopening and operating your business during the pandemic can be confusing, and as we move forward, the guidelines seem to change daily. Employee health and safety top the list. The following are COVID-19 frequently asked questions posted by the CDC. MORE
Executive ViewPoints Store Operations Haitham Al-Beik services WingsThe service industry is on the cusp of trying to redefine itself in the new age of retail. MORE
We don’t manage stores, inventory or supply chains,” said Jamie Salter, Founder, Chairman and CEO of ABG in the SEC filing. “We While ABG might be averse to operating stores itself, the company’s network of more than 700 licensing partners could make franchising an option. MORE
In this new era of shopper-led retail, retailers are forced to operate at peak efficiencies, optimizing the shopper experience by wisely investing a limited amount of resources – employees, time and money. Retail Store OperationsRetail is a tough business. We get it. MORE
Gap will be shuttering all 81 of its stores in the UK and Ireland by the end of September 2021 as part of a strategic review of its European business. Market News Store Operations europe franchise model Gap store closures UK MORE
The change is just beginning to trickle down to retailers, with Apple and Walmart among the first to announce that they will require masks in-store. stores, according to an internal memo seen by Bloomberg. News Briefs Store Operations apple cdc Coronavirus mask Walmart MORE
Ipsos, a global market research firm, recently used Mystery Shoppers to conduct in-store visits of 6,000 retailers across the U.S. cleaning store operations coronavirus coronavirus resource MORE
Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. These KPIs apply to the vast majority of stores, from mid-sized to big box. Let’s get right into these KPIs that store operators need to collect data on in order to improve customer experience. . Front of Store Conditions . MORE
Marketing store operations coronavirus coronavirus resourceWith the prospect of the pandemic continuing for the foreseeable future, many retailers are looking for clues to how other retailers respond to Covid. MORE
Bernstein will oversee the growth and strategy of the entire Bluemercury brand both in-store and online, and will report to Tony Spring, Chairman and CEO of Bloomingdale’s. Retail Movers & Shakers Store Operations bloomingdales bluemercury CEO Macy's Polaris MORE
Store Operations Related Topics 
Retail Doc
JUNE 22, 2021
Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick-and-mortar retail stores need to up their game.
Retail Dive
AUGUST 12, 2021
The rupture follows similar maneuvers at HBC's other retailers, Saks Fifth Avenue and its off-price Saks Off 5th, and runs counter to retail trends
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Retail Dive
JULY 6, 2021
To deliver a personalized customer experience, retailers need a modern and secure platform that is cloud and edge enabled
Retail Times
SEPTEMBER 21, 2021
The estate comprises 10,000 Zebra PS20 personal shoppers for customers and 13,500 Datalogic Memor20 mobile computers for store employees. The aim was to replace the ageing device pool, previously supplied by Zetes, to ensure efficient, seamless operations within the stores.
Wiser
MARCH 7, 2018
Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. These KPIs apply to the vast majority of stores, from mid-sized to big box. Let’s get right into these KPIs that store operators need to collect data on in order to improve customer experience. . Front of Store Conditions .
Retail Adventures
MAY 14, 2020
Reopening and operating your business during the pandemic can be confusing, and as we move forward, the guidelines seem to change daily. Employee health and safety top the list. The following are COVID-19 frequently asked questions posted by the CDC.
Retail Doc
JULY 26, 2021
When it comes to customer experience, many businesses have abandoned personal contact making their stores little more than a warehouse of products. Retail Sales Training store operations
Retail Doc
AUGUST 9, 2020
Marketing store operations coronavirus coronavirus resourceWith the prospect of the pandemic continuing for the foreseeable future, many retailers are looking for clues to how other retailers respond to Covid.
Retail Touch
MARCH 31, 2021
News Briefs design:retail Featured Featured retail store operations Retail TouchPoints research store design
Retail Doc
AUGUST 20, 2020
Ipsos, a global market research firm, recently used Mystery Shoppers to conduct in-store visits of 6,000 retailers across the U.S. cleaning store operations coronavirus coronavirus resource
Retail Next
FEBRUARY 12, 2020
In this new era of shopper-led retail, retailers are forced to operate at peak efficiencies, optimizing the shopper experience by wisely investing a limited amount of resources – employees, time and money. Retail Store OperationsRetail is a tough business. We get it.
Retail Touch
MAY 4, 2021
In this environment, you never know whether Jane learned that a relative tested COVID-19 positive — or perhaps lives or regularly interacts with an at-risk individual — and is now more tentative about in-store shopping. Experiment with new store formats.
Retail Touch
SEPTEMBER 24, 2021
Workforce engagement and empowerment have come to the forefront, especially as more retailers struggle to build up their store headcounts. Specifically, the direct-to-consumer (DTC) menswear brand has implemented YOOBIC across all of its stores.
Retail Touch
AUGUST 20, 2021
Walmart is taking a swipe at Best Buy with the rollout of its new Tech Services offering, which includes 24/7 remote support, device repair and setup services, both in stores and in homes.
Retail Touch
JULY 30, 2021
The change is just beginning to trickle down to retailers, with Apple and Walmart among the first to announce that they will require masks in-store. stores, according to an internal memo seen by Bloomberg. News Briefs Store Operations apple cdc Coronavirus mask Walmart
Retail Touch
SEPTEMBER 14, 2021
In addition to hiring employees for its own operations, Amazon also highlighted its network of 2,500 Delivery Service Partners — independent SMBs that leverage the company’s operations and logistics experience to create their own delivery services.
Retail Touch
SEPTEMBER 23, 2021
At the leadership level that might be strategic success, then you get to tactical success [among mid-tier employees] and operational success [at the associate level].”. stores in 2018 for a day of racial bias training after a racially charged incident at a store in Philadelphia.
Retail Touch
AUGUST 16, 2021
Executive ViewPoints Store Operations Guy Courtin returns tecsysReturns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S.
Retail Touch
SEPTEMBER 3, 2021
Walmart first began testing a $12 minimum wage in 500 stores in early 2020. With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y.
Retail Touch
MAY 6, 2021
The first, ODP , will operate the 1,100 Office Depot and OfficeMax retail locations along with the retailer’s ecommerce business. News Briefs Store Operations b2b newco odp Office Depot separation store operations
Retail Touch
JULY 15, 2021
Solution Spotlight Store Operations safety solution spotlight stormgeoStormGeo , a provider of weather intelligence and decision support solutions, has launched the Wildfire Risk Assessment to help U.S. businesses protect against the threat of wildfires.
Retail Touch
JULY 29, 2021
Dollar General is expanding its pOpshelf offering into a store-in-a-store format at two DG Markets in the Nashville, Tenn. The concept, which launched in October 2020 and has since expanded to 16 stores, offers a rotating selection of items at price points of $5 or less.
Retail Touch
AUGUST 13, 2021
The new operating model will help each organization focus on their biggest growth opportunities while still working together to provide a seamless customer experience across both channels. The 105 Saks OFF 5TH stores are now controlled by O5 , which is a wholly owned subsidiary of HBC.
Retail Touch
AUGUST 3, 2021
Stojo recently began distribution of its products in both Target stores and via Target.com. We started as a design-y coffee cup sold at the MOMA [Museum of Modern Art] Design Store. Jurrien Swarts, CEO, Stojo.
Retail Touch
AUGUST 19, 2021
Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022. News Briefs Store Operations Macy's store within a store Toys R Us
Retail Touch
JULY 27, 2021
Selfridges ’ owners have launched a formal auction to sell the department store chain, which has been valued as high as £4 billion ( $5.5 A successful deal could see two of the UK’s most historic department stores coming together under a single owner.
Retail Touch
AUGUST 12, 2021
We don’t manage stores, inventory or supply chains,” said Jamie Salter, Founder, Chairman and CEO of ABG in the SEC filing. “We While ABG might be averse to operating stores itself, the company’s network of more than 700 licensing partners could make franchising an option.
Retail Touch
JULY 16, 2021
Executive ViewPoints Store Operations Haitham Al-Beik services WingsThe service industry is on the cusp of trying to redefine itself in the new age of retail.
Retail Touch
MAY 24, 2021
Store Operations aaa blackfriday.com memorial dayThis Memorial Day offers retailers an opportunity to benefit from pent-up demand: 48% of Americans plan to shop for something over Memorial Day weekend this year, according to a survey by BlackFriday.com conducted through Kelton.
Retail Touch
MAY 21, 2021
Under the strategic collaboration, Hanshow will adopt Microsoft Azure operated by 21Vianet for its operations while also prioritizing Microsoft technology for its solutions to retail clients. Store Operations Cloud electronic shelf label hanshow microsoft
Retail Touch
AUGUST 2, 2021
Eurostar, which Foot Locker will acquire for $750 million , will diversify the retailer’s product mix and help it serve a wider range of price points through its WSS stores. The acquisitions also will help Foot Locker expand its physical store base, which took a hit due to lockdowns in 2020.
Retail Touch
JULY 29, 2021
The toy seller, which at its peak had more than 1,500 stores around the world, was part of the fabric of American childhood for more than half a century. Less than a year later, the UK arm filed for administration and all the stores were eventually shut. The Toy Store of the Future.
Retail Touch
JULY 26, 2021
Bernstein will oversee the growth and strategy of the entire Bluemercury brand both in-store and online, and will report to Tony Spring, Chairman and CEO of Bloomingdale’s. Retail Movers & Shakers Store Operations bloomingdales bluemercury CEO Macy's Polaris
Retail Touch
JULY 22, 2021
When the economy is growing, consumers flock to stores. Lately, the company has been opening several grocery stores in major U.S. This move gave them access to over retail 460 stores, making Amazon a heavyweight in the space almost instantly.
Retail Touch
MAY 21, 2021
will transition approximately one-third of its most successful Footaction stores to other banners over the rest of 2021 and shutter the remaining locations as their leases expire during the coming two-year period. Comp store sales increased 80.3% Foot Locker, Inc.
Retail Touch
JULY 1, 2021
Gap will be shuttering all 81 of its stores in the UK and Ireland by the end of September 2021 as part of a strategic review of its European business. Market News Store Operations europe franchise model Gap store closures UK
Retail Touch
AUGUST 10, 2021
Additionally, the goodRETAIL: How Vera Bradley Leaned into Socially Responsible Retail session will provide a case study showing the benefits of aligning the store experience with increasingly values-driven consumers. Rethinking the Brick-and-Mortar Store.
Retail Touch
MAY 5, 2021
The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. Store Operations convenience stores Coronavirus subscription
Retail Touch
JULY 7, 2021
Retail Movers & Shakers Store Operations Belk CEO turnaroundBelk has promoted President and Chief Merchandising Officer Nir Patel to CEO as the company also makes two other executive changes.
Retail Touch
JULY 9, 2021
While many analysts have focused on the losses, particularly those to frontline and store-based workers, one leading economist believes that, on balance, the retail labor market will be one that’s actually better for employees.
Retail Touch
MAY 26, 2021
Fast fashion retailer Windsor Fashions is planning to open 150 new stores over the next two years, adding to its current fleet of 230 locations across 42 states in the U.S. The rapid increase in our store expansion plan is an exciting next chapter.”.
Retail Touch
DECEMBER 22, 2020
Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. News Briefs Store Operations investments Nike store openings Supply chain
Retail Touch
SEPTEMBER 8, 2021
Visit a major retail store recently? Self-checkouts have been prevalent in retail stores across America since the early 2000s. With so much focus on digital sales and online shopping, most people think that the days of brick-and-mortar stores are over. Checkout-Free Stores .
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