Sat.Jun 21, 2025 - Fri.Jun 27, 2025

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The Role of Visual Merchandising in Enhancing Sales Potential

Retail Focus

Visual merchandising is an essential tool for retailers aiming to boost sales and improve customer experience. It involves strategically presenting products in a physical space to engage customers and encourage purchases. This blog post will explore how effective visual merchandising can positively impact sales and offer practical tips retailers can implement to enhance their display tactics.

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Why Master Data Management Should be on Every Retailer’s IT Roadmap for 2025

Retail TouchPoints

In today’s fast-paced world, retailers are generating more data than ever before. From customer transactions to inventory management, retailers need to be able to manage, integrate and govern their data to make informed decisions that drive growth and profitability. Many vendors are now launching retail-specific data management solutions in response to this demand.

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Understanding How Consignment Works: A Guide for Sellers and Buyers

Small Biz Trends

Key Takeaways Understanding Consignment: Consignment is a selling method where sellers retain ownership of items until they are sold in a retail store, reducing upfront costs and risks. Key Players: The consignment process involves three main participants – sellers, retailers, and customers – each playing a crucial role in the ecosystem. Consignment Process: Sellers select items based on quality and demand, retailers showcase these items, and payment is made to sellers after a sale, typically at

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The psychology behind the purchase: Rethinking personalisation in retail

Retail Gazette

In today’s high-pressure retail environment, personalisation has become one of the most overused, yet least understood, buzzwords. It’s often equated with algorithms or automated emails. But at its core, personalisation is a human discipline; it’s about understanding people: their motivations, habits, and decision-making moments. That’s where real impact begins.

Grocer 52
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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A new model: Think like a brand, act like a retailer, publish like a media house

Inside Retail

For retail brands to survive in the current climate, they need to position themselves in a way that customers want to engage with them, trust, and return – not just in person, but across platforms, formats and channels. The new retail model demands more than operational efficiency. It demands emotional relevance. Measurable creativity. Brand behaviour.

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Optimizing Speed, Customer Satisfaction with BOPIS

Miller Zell

Skip to content What We Do Experiential Design Branded Environments Production Brand Rollout and Installation Program Management and Support Our Work Insights About Sustainability Philanthropy Diversity, Equity and Inclusion Contact Search There are no suggestions because the search field is empty. What we do Simply solving your complex environmental challenges.

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Co-op announces changes to its sourcing policy to support peace and co-operation

A1 Retail

Today (24th June) Co-op has announced that it will stop sourcing relationships with countries where there are internationally recognised community-wide human rights abuses and violations of international law *. This policy has been approved by the Co-op Group Board and coincides with the start of Co-ops Fortnight in the UK. Over recent years, Co-op members have made clear through surveys, engagement and motions that conflict is one of their biggest concerns and that their Co-op should do all it

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Getting Burned by Returns

VMS

The ongoing growth of online sales – and the corresponding rise of in-store returns – has turned into a lose-lose proposition for many store operators, finds a new survey by Retail Systems Research (RSR) for technology provider Jumpmind. “Our polling of retail executives and store managers shows the increasingly growing volume of orders being bought online and returned to stores is crushing many retailers, as they struggle to keep up with new costs and new workloads from in-store returns process

Returns 59
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Rise of the nasty customer: What retailers can do to protect store associates

Retail Customer Experience

JD Dillon, chief learning officer at Axonify, offers tips, advice and strategy for dealing with the rising incivility from shoppers so store associates feel safe, are well trained well and are not on a burn-out path.

ATS 52
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The Evolution of Journeys Under New President Andy Gray

Retail TouchPoints

This article first appeared in our sister publication Shop Eat Surf Outdoor (SESO). Journeys , one of the largest footwear retailers in the country with over 1,000 stores in North America, has been one of the most important large wholesale accounts for footwear brands for decade. However, leaders of several large industry footwear brands have expressed frustrations with the retailer over the years because they believed Journeys wasn’t evolving, even though good people and good merchants worke

Apparel 162
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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Subsidies spark a retail surge, but can China’s momentum last?

Inside Retail

If you are a Chinese family who’s been looking ruefully at that noisy old fridge in the kitchen, or the washing machine in the laundry, or even that old clunker in the garage, now is still a great time to replace them with something brand spanking new. The government’s US$40 billion 2025 trade-in subsidy program has been a great gift to both families and bulky goods retailers this year, and it is providing a welcome uplift to sales at a time when things otherwise might be looking a bit grim.

Consumer 130
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Data: Asda struggles as Aldi and Lidl gain market share amid rising grocery costs

Retail Gazette

Grocery inflation hit 4.7% in June — the highest level since March 2024 — as UK shoppers made 490 million trips to supermarkets in the four weeks to 15 June, according to the latest data from Kantar. Despite rising prices consumers shopped more frequently, averaging almost 17 grocery trips per household and marking the highest footfall since March 2020.

Marketing 116
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Decoding a Neologism: LUXENTAINMENT

Retail Focus

Ghalia Boustani- Ephemeral Retailing Specialist | Published Author | Podcast Host In the ever-evolving lexicon of retail and brand culture, LUXENTAINMENT emerges as a telling synthesis—a fusion of luxury and entertainment. It’s more than a clever portmanteau; it is a cultural signal, capturing a pivotal transformation in how luxury is imagined, staged, and consumed today.

Boutique 147
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Listen Now: From Family Roots to Future Growth — Inside Bealls’ Century-Long Retail Journey

Retail TouchPoints

It’s rare for a retailer, or any business for that matter, to last for 100 years, which is what makes Bealls such a standout — the Florida-based off-price chain is celebrating its 110 th anniversary this year. Not only that, but the company remains family owned and operated to this day, with CEO Matt Beall representing the fourth generation to lead the retailer.

Planning 162
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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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New stores redefining retail shopping in Asia: J Lindeberg, Zara and more

Inside Retail

Four new stores opened last quarter are pushing the boundaries of design, technology, and brand storytelling. From Aesop’s algae-powered sanctuary in Hainan to Zara’s hyper-digital flagship in Nanjing, Hoka’s cloud-like pop-up in Hong Kong, and J Lindeberg’s five-floor golf-inspired Seoul experience, these openings demonstrate how global brands are rewriting the rules of in-store engagement.

Shopping 130
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Walmart CFO talks private brand, delivery growth

Retail Dive

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

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Explore Stunning Photos of Vintage Retail Stores and Their Charm

Small Biz Trends

Key Takeaways Nostalgic Charm: Vintage retail stores offer a unique and inviting atmosphere that captivates shoppers with their curated collections and storytelling capabilities. Impact of Photography: Quality photographs play a crucial role in showcasing the essence of vintage stores, attracting customers by highlighting vibrant colors and inviting storefronts.

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Merchants Are Losing Billions to Failed Payments. Here’s How to Fix It.

Retail TouchPoints

Every year, failed payments cost merchants an estimated $118.5 billion globally. That’s not just a number – it’s abandoned shopping carts and frustrated customers who may never return. In some sectors, the damage is even worse. Ecommerce businesses, for example, experience false decline rates as high as 10%, meaning that legitimate transactions are mistakenly rejected, costing merchants $443 billion annually in lost sales.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Step into the AI-driven store of the future, where trust and tech collide

Inside Retail

From barcode comparisons to instant resale authentication and artificial intelligence (AI) models guiding purchasing behaviour, the next evolution of artificial intelligence in retail isn’t happening in the cloud but on the shop floor. As AI reshapes both digital and physical experiences, the store is emerging as a high-stakes frontier, where value, trust and speed must collide in real time.

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Walmart’s latest AI feature aims to help associates overcome language barriers

Retail Dive

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

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Understanding the Most Returned Items and How to Reduce Returns

Small Biz Trends

Key Takeaways High Return Categories: Apparel, electronics, home goods, and beauty products are among the most returned items due to sizing issues, defects, and customer dissatisfaction. Quality Control: Ensuring product quality through rigorous checks can significantly reduce return rates and enhance customer trust. Accurate Descriptions: Providing clear and detailed product descriptions, including size guides and high-quality images, helps align customer expectations with actual products.

Returns 68
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Walmart Tests Dark Stores in its Multi-Front Effort to Improve Delivery

Retail TouchPoints

Walmart has pursued numerous initiatives designed to improve its delivery speed and reach over the past year, and now the retail giant is reportedly testing dark stores —mini-warehouses that are not open to the public — in Dallas and Bentonville, Ark., according to Bloomberg and other media outlets. By stocking these dark stores with popular products, retailers can support a wider delivery radius and faster deliveries.

Location 147
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Amazon to invest US$4 billion to reach small town USA faster 

Inside Retail

Amazon plans to invest US$4 billion to expand its delivery network, enabling faster delivery speeds in small towns and rural communities nationwide. The company aims to triple the size of its delivery network by the end of next year and expand Same-Day and Next-Day Delivery services to more than 4000 smaller cities, towns, and rural communities by the end of this year.

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Retail Supply Chains and Commodity Risk: How Trading Brokers Are Becoming Strategic Partners

Retail Focus

Supermarket shelves look calm, yet the prices behind every carton of milk or bag of rice can shift overnight. Weather, geopolitics, energy costs, even a ship stuck in a canal can nudge a commodity upward and squeeze retail margins. If the past few years have taught purchasing teams anything, it is this: price risk is no longer a distant finance issue.

Finance 130
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Best Times to Send Offers to Customers for Maximum Engagement

Small Biz Trends

Key Takeaways Timing is Crucial: Sending offers during peak shopping hours, such as after 5 PM on weekdays and during weekends, can significantly increase open rates and engagement. Understand Customer Behavior: Analyzing when customers are most receptive helps tailor your marketing efforts and boosts conversion rates, especially for small retail businesses.

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Retail is Finally Conversational, but Most Brands Aren’t Ready

Retail TouchPoints

For years, ecommerce has been stuck in a transactional rut. Shoppers type in a keyword, scroll through product grids, maybe filter a few options, and if the stars align — convert. It’s a model built to manage massive product catalogs efficiently — and for a long time, that was enough. Or perhaps simply the most a shopper could hope for. But today’s shoppers expect more than efficiency; they want experiences that understand their context, preferences and intent in the moment.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Scaling Rhode: The blueprint every retail founder should know

Inside Retail

In the crowded world of celebrity beauty brands, few break through the noise. Rhode, the minimalist skincare label co-founded by Hailey Bieber, did more than just launch well. It moved quickly, scaled smart and has become a benchmark for modern brand-building. But behind the gloss and glazed doughnut skin is a blueprint that female founders should study closely.

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The core objective of Lowe’s loyalty program? Drive one more trip

Retail Dive

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

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Mastering Sales Role Playing for Enhanced Performance and Confidence

Small Biz Trends

Key Takeaways Powerful Training Method: Sales role playing is an effective tool that helps enhance selling skills and boosts confidence by simulating real-life sales scenarios. Skills Development: Engaging in role plays improves essential skills such as communication, negotiation, and objection handling, essential for successful sales interactions. Team Collaboration: This practice fosters teamwork, allowing sales members to provide and receive feedback, which promotes continuous improvement and

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From Mobile Excellence Today to AI-Driven Commerce Tomorrow: Staying Relevant in the New Retail Reality

Retail TouchPoints

Ecommerce brands today face a critical junction. Rapid shifts in consumer behavior, combined with accelerating technological innovation, require retailers to prioritize mobile site excellence more urgently than ever. This isn’t just about minor incremental improvements or ticking boxes on performance checklists – it’s about survival and relevance in a fundamentally transforming retail landscape.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.