Retail TouchPoints

MARCH 12, 2025

Adjustments to the companys selection of national brands and promotional strategy also are underway. We’re in the process of reversing some of these exclusions to simplify the experience and allow our customers to shop with our promotional coupons more consistently.

Store Layout 267

Store Layout Jewelry Promotions Department Stores 267

Retail TouchPoints

JUNE 2, 2025

If a particular section of the store sees more traffic, a digital display could promote items from that section, creating a tailored shopping experience. Consumers can inquire about sales, promotions or store layouts, and the signage will respond in real time, providing relevant information based on the IoT data collected.

Inventory Management 251

Inventory Management Store Layout Promotions Store Operations 251

Retail TouchPoints

DECEMBER 12, 2024

The solution also can improve demand planning by identifying when items are depleted as well as when promotions end, allowing suppliers to better plan availability and product deliveries.

Planning 269

Planning Promotions Location Management 269

Retail TouchPoints

NOVEMBER 7, 2024

Mikayla Hopkins: Brands should prioritize strategies that maximize engagement in this limited time frame, focusing on creating buzz and anticipation without overwhelming consumers with early promotions. RTP: Optimizing pricing and promotions requires alignment between marketing, merchandising and other key functions.

Marketing 278

Marketing Promotions Consumer Advertising 278

Retail Focus

NOVEMBER 26, 2024

When Influencers Backfire: The Pitfalls of Inauthenticity With more and more influencers entering the market daily, a significant portion of content can feel repetitive, shallow, or overly promotional. Consumers should be wary of influencers who promote products in rapid succession, often with little relevance to their usual content.

Consumer 246

Consumer Promotions Advertising Marketing 246

Retail TouchPoints

JANUARY 6, 2025

Incremental price increases on inelastic goods can protect margins, while promotions on elastic goods can sustain demand. Promotional campaigns including strategic discounts and bundles can offset consumer price sensitivity and clear inventory.

Apparel 278

Apparel Consumer Payment Services Promotions 278

Retail TouchPoints

DECEMBER 27, 2024

They use these channels to learn about new products, see what influencers are promoting and sift through branded content as it suits them. Rethink Your Discounts With inflation driving up prices, its no surprise that Gen Zers are drawn to discounts and promotions. But they dont often buy directly through these platforms.

Returns 278

Returns Promotions Shopping Shipping 278

Retail TouchPoints

DECEMBER 26, 2024

When shoppers open their grocery loyalty apps, they should be met with a curated set of promotions that align with their budget, preferences and lifestyle. A stores loyalty app, personalized promotions, gamified activities and in-store experience all contribute to its overall vibe and shoppers decision to spend their money there.

Grocer 251

Grocer Checkout Customer Experience Promotions 251

Inside Retail

NOVEMBER 18, 2024

Coles and Woolworths intend to defend themselves against the accusations of misleading promotions and illusory sales. But if the ACCC and the class action succeed, Coles and Woolworths will have to revise their value proposition and promotional tactics.

Supermarket 246

Supermarket Promotions Consumer Accounting 246

Inside Retail

OCTOBER 28, 2024

“Over the course of the first quarter we addressed the softer trading conditions and continued heightened promotional activity in the global luxury sector by optimising operating settings to reflect our increased emphasis on profitability,” said Dean Mintz, Cettire’s founder and CEO.

Fashion 246

Fashion Promotions Accessories 246

Retail TouchPoints

JANUARY 29, 2025

RTP: Weve heard a lot recently about dupe culture, particularly when the dupes are being promoted by influencers on social media. That kind of communication, and engaging influencers to promote the genuine products, should be part of the strategic decisions you make about where to focus your anti-counterfeiting efforts.

Marketing 264

Marketing Consumer Promotions Apparel 264

Retail TouchPoints

NOVEMBER 27, 2024

It has an ongoing roster of workshops for children, budding artists and coding enthusiasts, but also calendar events such as Black Friday, offering promotions and future discounts against purchases. Apple is a great example of a store that does this well.

Consumer 277

Consumer Marketing Customer Experience Promotions 277

Inside Retail

NOVEMBER 13, 2024

Coles reported greater first-quarter sales revenue last month, which the supermarket company attributed to its winter and spring value campaigns, promotional activity, and strong e-commerce growth. The launch also marks Instacart’s first foray into the Apac region, in addition to its operation in the US.

Shopping 244

Shopping Supermarket Checkout Promotions 244

Retail TouchPoints

DECEMBER 17, 2024

Some ecommerce companies combine inventory and search functionality to optimize promotions and upselling. Using this data, you can offer dynamic promotions based on stock levels; for example, you can run discounts on overstocked items or promote last call messages that spur customers to buy items they might otherwise overlook.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Shipping 260

Retail TouchPoints

FEBRUARY 5, 2025

This focused approach, combined with quieter shopping windows, makes them more attuned to promotions and sales. Shoppers want straightforward explanations about costs, discounts and promotions. Targeted promotions, like happy hour pricing at 4 p.m., Similarly, 58% report worry about misinformation.

Checkout 179

Checkout Promotions Kiosk Customer Experience 179

Inside Retail

JANUARY 8, 2025

“The popularity of Black Friday sales continues to grow with promotional activity now stretching across the entire month of November, not just solely focused on the Black Friday weekend.” ” November sales jumped 3 per cent to $36.51 billion.

Sporting Goods 264

Sporting Goods Department Stores Promotions ATS 264

Inside Retail

MAY 27, 2025

The most common aids, according to research commissioned by Shopfully, include promotion hunting, product searching, or price comparison. Not just promotions, but the personally-driven data While value-driven marketing is no longer optional, 84 per cent of shoppers said that promotion is the dominant factor in their loyalty and spending.

Checkout 130

Checkout Promotions Shopping Consumer 130

Retail TouchPoints

DECEMBER 12, 2024

But amidst the traditional marketing blitzes and seasonal promotions, a new force is opening doors to partnerships that wouldnt have been imaginable even a few years ago and quietly reshaping the retail landscape in the process: commerce media.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Retail TouchPoints

NOVEMBER 1, 2024

Strategies tailored for seasonal hiring, such as promoting flexible hours, offering bonus pay, store discounts or competitive wages, attract a diverse range of candidates and encourage them to stay throughout the busy season, maximizing the return on training investments.

Management 276

Management Marketing Promotions Returns 276

Inside Retail

OCTOBER 25, 2024

First-party data allows customers to be segmented into groups that brands can tailor relevant, timely promotions to – no more emails promoting children’s clothing to bachelors who have only ever bought menswear from you, for example. “If you know who someone is, you’ve got their details; that’s very powerful.”

Promotions 242

Promotions Marketing Customer Experience Advertising 242

Retail TouchPoints

FEBRUARY 25, 2025

Retailers can use this information to create unique promotions in real time. They also can use gen AI to tailor email subject lines, product recommendations and compelling narratives according to the customer, or design personalized on-site promotions such as banners, pop-ups and product recommendations.

Accessories 179

Accessories Promotions Returns Consumer 179

Retail TouchPoints

NOVEMBER 25, 2024

At Macy’s we promote a culture of ethical conduct,” said Tony Spring, Chairman and CEO of Macy’s, Inc. The employee in question has been fired and, so far, Macy’s said there is no indication of involvement by other employees. Still, the company is delaying its full earnings release until Dec. in a statement.

Accounting 279

Accounting Location Promotions Management 279

Retail TouchPoints

FEBRUARY 5, 2025

Similarly, at Iroha Mart, Wayvee Analytics used environmental stimuli uplifting music and increased space in front of the shelves during the promotional period to speed up customer movement, resulting in a 17% increase in sales. Theyre feeling overwhelmed and impatient hardly the right moment to pitch a promotion or upsell.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Retail Focus

JUNE 24, 2025

In contrast, blue tends to promote feelings of calm and trust. Seasonal Themes : Refresh displays to reflect seasonal changes or promotions. Retailers might find that displays promoting certain product categories lead to up to 30% sales growth in those areas. Colour plays a vital role in influencing emotions.

Visual Merchandising 163

Visual Merchandising Store Layout Outdoor Customer Retention 163

Inside Retail

JANUARY 14, 2025

If you can prove that someone’s copied your idea or that they are using your images to promote their product, you can get it taken down pretty quickly now, he followed. It appears that despite the latest dupe incident with Anko, Gransbury remains in two minds about when and where to patent his creations.

Advertising 263

Advertising Promotions Fashion Marketing 263

Retail Focus

DECEMBER 3, 2024

The approach of offering fewer products while increasing promotional impact reflects how a retailer like Currys is refining its strategy to balance consumer preferences with enticing deals to consumers. The average price of a wearable this year came in at £287.80, down by 8.55% compared to 2023’s average of £313.83.

Consumer 262

Consumer Retailing Pricing Returns Promotions 262

Retail TouchPoints

JANUARY 9, 2025

Michelle Wlazlo, formerly the Chief Merchandising and Supply Chain Officer of JCPenney, has been promoted to Brand CEO of JCPenney. Former JCPenney CEO Marc Rosen has been named CEO of Catalyst Brands, with three brand CEOs overseeing the new companys portfolio reporting to him.

Apparel 290

Apparel Inventory Management Outdoor Fashion 290

Retail TouchPoints

OCTOBER 17, 2024

The results were clear: Farfetch’s open rate increased by 7% for promotional emails and by 31% for event-triggered outreach, such as abandoned cart messages. Phrasee tests different phrases and writing styles, optimizes email subject lines and personalizes the body copy of emails to increase engagement and drive higher conversion rates.

Customer Experience 308

Customer Experience Shopping Marketing Promotions 308

Retail TouchPoints

JANUARY 9, 2025

We also promote our Renewed program as an important platform to give our products a second life. The store also features an interactive sustainability zone, reflecting another important element of The North Faces profile: As a brand we aim to set the standard for innovative circular solutions, said Cerletti.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

APRIL 15, 2025

Reworking Promotional Strategies Retailers should revisit their promotional strategies to keep customers buying even as costs rise. Without the flexibility to introduce temporarily higher prices or add short-term promotions to stimulate sales, these retailers have little choice but to absorb the extra costs and face a margin impact.

Merchant Services 147

Merchant Services Promotions Consumer Accessories 147

Retail TouchPoints

JANUARY 23, 2025

While chatbots were promoted as a more efficient solution, they often create friction in the customer service process. They want immediate feedback, as well as empathy and active listening, to feel like theyre being understood. Voice communication naturally facilitates all these needs.

Customer Retention 274

Customer Retention Consumer Promotions Customer Experience 274

Retail TouchPoints

JUNE 5, 2025

Grocers can reward shoppers for making sustainable purchases by offering personalized promotions. Stores can incorporate new gamified elements that nudge shoppers toward making more sustainable choices and build new promotions to highlight local or ethically sourced products.

Grocer 162

Grocer Consumer Promotions Marketing 162

Small Biz Trends

JULY 25, 2025

Create Unique Promotions: Develop limited-time offers and loyalty programs tailored for special occasions to encourage urgency and repeat business. You can also use social media to promote special offers and engage with your audience. Create festive themes to enhance your storefront’s appeal and attract foot traffic.

Marketing 90

Marketing Promotions Point of Sale Shopping 90

Retail Focus

NOVEMBER 27, 2024

Flooring choices that contribute to reduced carbon footprints and promote longevity reflect well on retailers’ brands and with luxury vinyl tile (LVT) flooring, it’s also an opportunity to support long-term cost savings by reducing the frequency of replacements, which ultimately benefits both the environment and the retailer.”

Promotions 290

Promotions Fashion Consumer Marketing 290