Bunnings tops rankings in customer experience excellence
Inside Retail
NOVEMBER 26, 2023
Bunnings is the retailer 2500 Australians surveyed by KPMG believe offers the most excellent customer experience. KPMG surveyed more than 20,000 people globally and over 2500 in Australia asking which brands deliver the best customer experience. The study found that customer perception of experience excellence fell 3.8
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