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‘Ghost stores’ plaguing Australian consumers with false claims, warns ACCC

Inside Retail

Businesses misrepresenting themselves as Australian fashion retailers are defrauding Australian consumers, the Australian Competition and Consumer Commission warns. This conduct preys on the empathy of consumers who have a genuine desire to support local businesses, as well as creating a false sense of urgency,” said Lowe.

Consumer 249
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The Good Guys fined for misleading consumers

Inside Retail

However, last year , the ACCC alleged that the consumer electronics retailer falsely said that the only requirement to receive the store credit was to make a qualifying purchase. The post The Good Guys fined for misleading consumers appeared first on Inside Retail Australia.

Consumer 226
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NSW consumer watchdog issues warning over fake Labubu toy scams 

Inside Retail

Consumer watchdog NSW Fair Trading has warned consumers about a rise in counterfeit Labubu toys, dubbed “Lafufu”, flooding online marketplaces. The watchdog is urging consumers to remain cautious when shopping for Labubu toys online, particularly from overseas platforms advertising unusually low prices.

Consumer 245
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Prime Day Again Breaks Sales Records — and Offers Insight into Current Consumer Mindset

Retail TouchPoints

.” Prime Day Offers Insight into Consumer Mindset Amid Economic Uncertainty With nearly every major retailer mounting a response to Prime Day, July has evolved into a high-stakes midyear event for U.S. Interestingly, consumers also appear to have gravitated towards pricier goods. billion in online spend. YoY in June 2025.

Consumer 147
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The Foundations of Composable Commerce at Scale

Part 1 looks at how brands use headless and composable commerce platforms to meet evolving consumer and business needs. This easy-to-follow e-book can be leveraged at any stage of your composable journey, from planning to implementation to optimization.

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Save A Lot Debuts New Format Targeting Hispanic Consumers

Retail TouchPoints

Save A Lot and Leevers Supermarkets have introduced a new store format, Save A Lot y Mas , designed to serve Hispanic consumers with an expanded selection of fresh Hispanic produce, specialty meats and bakery items designed for both cultural relevance and everyday value. The store, located in Overland, Mo.

Consumer 147
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2025 Survey Reveals How Enterprise Brands Can Overcome Consumer Pricing Worries

Retail TouchPoints

Consumers aren’t the only ones concerned about the very real possibility that prices will rise due to the imposition of tariffs. Shoppers already are shifting their behavior: A recent consumer survey by SCAYLE revealed that the current economic situation has 36% of shoppers in America prioritizing lower prices over brand loyalty.

Consumer 147
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Composable Commerce Is Playing a Key Role in SiteOne’s Digital Transformation

This recording is provided by Connected Consumer Series. Discover the benefits of composable commerce for the complex realities of modern retail in this webinar that looks at a case study of SiteOne, a landscape supply retailer undergoing a major digital transformation.

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A Recruiter’s Guide To Hiring In 2021

With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle.

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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

So, how can we take on this next, purpose-driven generation of consumers? But it would be impossible to have this conversation without acknowledging that, with each passing quarter, more and more members of Gen Z are entering the workforce and exuding an increasing economic force.

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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year. Companies of all sizes were forced to welcome change with open arms and surrender to total flexibility in order to be agile in the ever-evolving economic environment.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved.

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A Blueprint for B2B Commerce

Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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5 Ways You Can Win Faster with Gen AI in Sales

Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations. This frees up valuable time for sellers to focus more on building relationships and closing deals.

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

In this webinar, four commerce retail experts will discuss: What consumers want to experience more of in 2023. The cool new innovations shaping the commerce industry. The impact of social commerce in working with Gen Z and Generation Alpha. December 6, 2022 at 11:00am PT, 2:00pm ET, 7:00pm BST