Global survey shows surge in Christmas holiday shopping due to product shortage and lockdown fears

Retail Technology Review

According to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures. Critical Issues Internet Retailing Retail Supply Chain

Pandemic drives over half of consumers to shop more locally; bank data key in enabling SMEs to compete with big businesses

Retail Technology Review

Over half of consumers globally (53%) believe it is more important to shop with local businesses now than it was before the pandemic. That’s according to new research released by Pollinate, the global software business that partners with banks to help them deepen and extend relationships with their business customers, in which over 4,500 consumers were surveyed across the UK, US, Australia, and Brazil.

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Luxury retail: Why a customer should love your packaging first, and then your product

Retail Technology Review

More and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions. But much less often do they understand the true potential of their outer and additional elements in driving brand engagement, increasing loyalty and enhancing the overall customer experience – and it’s by doing the latter, you can really make consumers fall in love with not only your products, but your brand and business too.

Retail success post-COVID will rely on understanding new customer mindsets, says Conversity

Retail Technology Review

Six months after COVID-19 started making its mark across the world, lockdown restrictions and widespread working from home offices have caused many consumers to rethink their shopping habits. Retail technology company Conversity believes that understanding the intricacies of these new mindsets is vital if brands are to thrive in the post-pandemic world. Retail Supply Chain Critical Issues Internet Retailing

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. By David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

Apparel retailer Tiger Mist fined for misleading consumers over returns

Inside Retail

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. Consumers have the same rights whether they make a purchase online or in-store.

Apparel retailer Tiger Mist fined for misleading consumers over returns

Inside Retail

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. Consumers have the same rights whether they make a purchase online or in-store.

Understanding the consumer of 2021

Inside Retail

Lockdowns with little advance notice, panic buying, supply chain disruptions, hastily made changes to health and safety regulations, and extreme swings in consumer needs and expectations. How did they fare and how have consumers changed due to their pandemic experience?

Introducing the post-Covid connected consumer

Inside Retail

New technologies have sprung up to connect consumers at a time of increasing distance. Substack, Patreon, Discord, and Clubhouse have enabled consumers to become one-click content creators, and mind-sharers whilst connecting people globally. Consumers want authenticity.

Consumer spending predictions in 2022

Inside Retail

If the past two years have taught us anything, it’s that being available to consumers across different channels is key to your success. When asked why consumers purchased specifically from a D2C site, aside from price, the perception of a wide range and exclusive products was a key driver.

Analysis: The rise of the purposeful consumer

Inside Retail

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. This leaves the obvious question: how exactly has Covid-19 altered consumers?

How different consumers really perceive AR

Inside Retail

AR has a wide variety of potential applications, from allowing consumers to virtually try on clothes or see how products fit within their own homes, to enabling employees and designers to better explore product features. Technologies can have a lot of benefits for retailers.

Research sheds light on the Australian e-commerce consumer journey

Inside Retail

One recent study by ChannelAdvisor and Dynata surveyed over 1000 Australian consumers about their current shopping habits and how they expect these habits to change in the near future. More Australian consumers are using multiple platforms.

“Emotionally worn out”: Inside the minds of today’s consumers

Inside Retail

Consumers are placing a premium on the romanticised ‘village life’. Many consumers have cooled to impersonal shopping experiences and are dreaming about shopping in a way that is connected, simple, and friendly. Consumers do not want to see these things as tokens in the background.

Alibaba: How brands can attract China’s digital-savvy consumers

Inside Retail

We have over a billion active consumers on our platform and around 800 million of those are in China. Lloyd said with those figures, global businesses should look for ways to attract the Chinese consumer. So this is why gamification is very, very important for Chinese consumers.”.

Is now the time to go direct to consumer?

Inside Retail

Of all the habits consumers have established in the past two years, some are more likely to stick than others and the uptick in online shopping is certainly one of them. This can be especially true for brands in categories such as hardware, electrical consumer goods or homewares.

Consumer protection laws need an overhaul for the digital age: CPRC

Inside Retail

Consumer protection laws need a radical overhaul in order to keep step with the digitisation of retail, a new report by the Consumer Policy Research Centre has found. The post Consumer protection laws need an overhaul for the digital age: CPRC appeared first on Inside Retail.

Lowest consumer confidence for nearly 50 years

Talking Retail

A consumer confidence monitor that has been running since 1974 recorded its lowest-ever score this month. The well-established GfK index was down to -40 for May, meaning consumers are less confident now than at any time for nearly half a century. Industry News consumer confidence

Top 10 Global Consumer Trends

The Global Small Business Blog

©iStock/scyther5 Global market research company Euromonitor reveals the Top 10 Global Consumer Trends in 2022. consumer trends Euromonitor prevalent trends strategic business recommendations top 10 global consumer trends

Roy Morgan survey reports sharp decline in consumer confidence

Inside Retail

ANZ-Roy Morgan’s Consumer Confidence survey has hit its lowest since October last year during Victoria’s second wave of Covid, with consumer confidence down to 8.1 ANZ head of Australian economics David Plank said, “consumer confidence dropped 7.6%

Analysis: Consumers and the new reality

Inside Retail

In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. Covid-19 has had a polarising effect on consumers’ finances.

Decathlon fined $1.5 million for breaking consumer law

Inside Retail

million for selling products that failed to meet Australia’s mandatory safety standards – an act in breach of consumer law. Decathlon Australia’s CEO Olivier Robinet welcomed the decision, and said they respect the work the ACCC does to keep consumers safe.

Mérieux NutriSciences releases post-Covid consumer report

Inside Retail

Mérieux NutriSciences Australia was keen to dive further into the major food trends shifting for Australian consumers since the pandemic began, which has resulted in their latest report titled ‘What Australians Want to Know About The Food They Buy’.

Online consumer behaviour has changed drastically. Have you?

Inside Retail

After two years of quarantining, it’s no wonder consumers are now expert digital shoppers. In fact, 55 per cent of AU consumers are shopping online more frequently than before the pandemic. The modern consumer journey. The post Online consumer behaviour has changed drastically.

Australians return to the malls despite a plunge in consumer confidence

Inside Retail

Scentre group’s figures came out on the same day as the latest consumer confidence data from Westpac shows a decline of 5.6 The post Australians return to the malls despite a plunge in consumer confidence appeared first on Inside Retail.

How wholesaler Foodbomb is taking its suppliers direct-to-consumer

Inside Retail

But, in the wake of the Covid-19 pandemic, the business opened its doors to direct-to-consumer (D2C) sales to buoy the market through periods of empty supermarket shelves. IR: How many direct-to-consumer customers have you had throughout the pandemic?

Analysis: Key takeaway from half-year results? Focus on consumer trends

Inside Retail

Brands that successfully surfed 2020’s first wave of Covid-impacted consumer behaviour changes have now learned that was the best and longest ride. There are always winners and losers with large-scale shifts in consumer behaviour, and this time is no different.

Consumer Confidence Lags, But Spending Stays Strong

VMS

shoppers, more consumers are gearing up to make large purchases like new homes, cars and other big-ticket items, according to a survey from The Conference Board. The Conference Board’s consumer confidence index fell to 113.8 Headlines consumer confidence

Creating a Brand Voice That Will Connect With Consumers

Rangeme

There are myriad ways you can connect with consumers. One of the most important ways is developing a brand voice that shows the consumer packaged goods (CPG) world who you are and provides that first impression and connection with potential consumers. Who is your target consumer?

What consumers really think about brands’ social purpose

Inside Retail

Over the past two years, many Australian consumers have reset their expectations of the brand and customer experience. Having endured the pandemic and moved by escalating social and environmental causes, more consumers want to act for the greater good and expect businesses to follow.

Purebaby navigates shifting consumer behaviours

Inside Retail

According to the CommBank Consumer Insights Report May 2021, the experiences during the pandemic last year greatly impacted how consumers think, act and shop. consumer-insights. The report refers to data sourced from an online survey of 5656 consumers.

Consumer spending falls

Talking Retail

Consumer spending fell 7.2% This story continues at Consumer spending falls. Industry News barclaycard consumer confidence consumer research convenience storesin March compared to the same period in 2019, as lockdown continued, new research reveals.

Mindful consumption: The next consumer trend you should know

Inside Retail

It’s easy to connect mindful consumption to buying less and that could be the case for consumers who have spent lockdown decluttering. The past two years have been the catalyst for change in many people’s lives and consumers want brands to be mindful of this.

10 Consumer Trends Shaping the Future of Retail

Retail Touch

Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021.

Bazaarvoice Shopper Experience Index reveals purchase influence moves from business-to-consumer to consumer-to-consumer

A1 Retail

The report proves today’s power shift from brands to consumers, reinforcing the importance of shopper-driven content over brand-created content. Consumers prefer peers’ content over professionals’: There is a growing global trend for UGC, with 53% of global shoppers stating that it makes them more confident in their purchase decision. 74% of UK shoppers find ratings, reviews, photos, and videos from other shoppers important. Bazaarvoice, Inc.,

Opinion: Do consumers really shop in the name of love?

Inside Retail

The hope is that getting consumers to love your brand will make them more loyal, purchase more frequently, and so on. Or, is it a loved brand because of how successfully it has embedded itself into consumers’ lives? The post Opinion: Do consumers really shop in the name of love?

Harris Poll: 82% of Consumers Want a Brand’s Values to Align with Their Own

Retail Touch

What’s more, consumers are clearly willing to act on this sentiment with three-quarters of shoppers surveyed saying they had parted ways with a brand over a conflict in values. A decade ago, values like these weren’t front-and-center operational priorities for many consumer goods companies.

What Is The Difference Between Shoppers And Consumers? Love.

Mike Anthony

The consumer isn’t always the shopper , for one thing. But here is a difference that you might not have thought about: Shopper marketing exists because shoppers and consumers have fundamentally different relationships with brands. I love them when I’m consuming.

Booktopia misled consumers on refunds for damaged, faulty items: ACCC

Inside Retail

Booktopia is being taken to Federal Court after an ACCC investigation found it had misled consumers about their rights in the event of receiving faulty or damaged goods. These stipulations fly in the face of Australian Consumer Law, argued ACCC chair Rod Sims.

Consumer spending grows

Talking Retail

Consumer spending grew 0.4% This story continues at Consumer spending grows. Industry News barclaycard consumer confidence convenience storesin April compared to the same period in 2019 – the first growth recorded this year, new research reveals.

5 Ways COVID-19 has Reshaped Consumer Behavior

Retail Touch

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. Here are five key takeaways: The 2021 Consumer is Craving Convenience. The 2021 Consumer has a Recessionary Mindset.

Consumer demand drives automation solutions in Australian supply chains

Inside Retail

Australian consumers have the world at their fingertips and can order from all across the globe, not only from the large international e-commerce companies but also from specialist retailers – be it fashion, electronics or sporting goods.