article thumbnail

Global survey shows surge in Christmas holiday shopping due to product shortage and lockdown fears

Retail Technology Review

According to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures. Critical Issues Internet Retailing Retail Supply Chain

article thumbnail

Pandemic drives over half of consumers to shop more locally; bank data key in enabling SMEs to compete with big businesses

Retail Technology Review

Over half of consumers globally (53%) believe it is more important to shop with local businesses now than it was before the pandemic. That’s according to new research released by Pollinate, the global software business that partners with banks to help them deepen and extend relationships with their business customers, in which over 4,500 consumers were surveyed across the UK, US, Australia, and Brazil.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Luxury retail: Why a customer should love your packaging first, and then your product

Retail Technology Review

More and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions. But much less often do they understand the true potential of their outer and additional elements in driving brand engagement, increasing loyalty and enhancing the overall customer experience – and it’s by doing the latter, you can really make consumers fall in love with not only your products, but your brand and business too.

article thumbnail

Retail success post-COVID will rely on understanding new customer mindsets, says Conversity

Retail Technology Review

Six months after COVID-19 started making its mark across the world, lockdown restrictions and widespread working from home offices have caused many consumers to rethink their shopping habits. Retail technology company Conversity believes that understanding the intricacies of these new mindsets is vital if brands are to thrive in the post-pandemic world. Retail Supply Chain Critical Issues Internet Retailing

article thumbnail

Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

Join DeAnna McIntosh, Retail Growth Strategist, for this idea-sparking session on how to multiply and diversify your revenue (and impact) with zero ad spend, how to create disruption in your industry, and how to reimagine and innovate the retail business model.

article thumbnail

Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. By David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

article thumbnail

The Reject Shop sales increase, consumers favour low-priced consumables

Inside Retail

Discount retailer The Reject Shop says consumers are gravitating towards low-priced consumables due to inflation. The business says consumers prefer “non-discretionary low-priced consumables” ahead of more discretionary products as general merchandise sales were softer than normal.

Consumer 246
article thumbnail

Booktopia fined $6 million for misleading consumers

Inside Retail

In a statement, Booktopia said it removed the statements on November 3, 2021, acknowledging it was “not correct and consistent” with its obligations under the Australian Consumer Law.

Consumer 130
article thumbnail

How Consumers are Responding to Inflation in 2023

Intelligence Node

In 2020, consumers took time to adapt to the changes brought about by the pandemic, slowing. The post How Consumers are Responding to Inflation in 2023 appeared first on Blog. Consumer Behavior consumer trends inflation inflation in retail

Consumer 104
article thumbnail

ACCC probes consumer concerns, competition in the social-media market

Inside Retail

Australian businesses and consumers are encouraged to share their views on social media services as the Australian Competition and Consumer Commission (ACCC) prepares the sixth interim report in its Digital Platform Services Inquiry.

Consumer 246
article thumbnail

50 Key Statistics to Win Online Consumers in 2023

Intelligence Node

2022 has been a turning point for several key aspects of retail, bringing with it a wave of new consumer trends and technological advancements. The post 50 Key Statistics to Win Online Consumers in 2023 appeared first on Blog.

Consumer 104
article thumbnail

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

article thumbnail

Dell sued over misleading consumers about the cost of add-on monitors

Inside Retail

Federal Court proceedings have been initiated against Dell Australia by The Australian Competition and Consumer Commission (ACCC) for allegedly making false or misleading representations about the cost of add-on monitors at checkout.

Consumer 246
article thumbnail

Domino’s Pizza profit slumps as inflation hits consumer spending

Inside Retail

per cent, as orders were impacted by the impact of inflation on consumer spending. The post Domino’s Pizza profit slumps as inflation hits consumer spending appeared first on Inside Retail. Domino’s Pizza Enterprises said its first-half net profit fell 21.5

Consumer 246
article thumbnail

Understanding the consumer of 2021

Inside Retail

Lockdowns with little advance notice, panic buying, supply chain disruptions, hastily made changes to health and safety regulations, and extreme swings in consumer needs and expectations. How did they fare and how have consumers changed due to their pandemic experience?

Consumer 242
article thumbnail

50 Statistics to Understand the Online Consumer in 2020 and Beyond

Intelligence Node

So far this has meant that long-established, strong, and seemingly evergreen knowledge of consumer behavior trends has been turned on its head to […]. The post 50 Statistics to Understand the Online Consumer in 2020 and Beyond appeared first on Blog.

Consumer 197
article thumbnail

Analysis: The rise of the purposeful consumer

Inside Retail

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. This leaves the obvious question: how exactly has Covid-19 altered consumers?

Consumer 200
article thumbnail

A Recruiter’s Guide To Hiring In 2021

With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle. To make the most of this disruption, you need to understand the economic drivers, develop a strong strategy for unearthing valuable talent, and use the latest tech tools to get the job done. Read this guide to get your recruiting practice ready to thrive in the new normal.

article thumbnail

Appliance bidding platform Ineda aims to put consumers in control

Inside Retail

Online bidding platform Ineda, has released an updated version of its marketplace, offering consumers somewhere to offer manufacturers and retailers a bid on electronics and appliances. Consumers can literally negotiate the best bargain on purchases.

Consumer 130
article thumbnail

Retail spending increases, consumers wary as rising costs bites

Inside Retail

per cent in October as consumers spent $35 billion both in-store and online according to new data from the Australian Bureau of Statistics (ABS). The post Retail spending increases, consumers wary as rising costs bites appeared first on Inside Retail. Retail spending increased 12.5

Consumer 264
article thumbnail

Alibaba: How brands can attract China’s digital-savvy consumers

Inside Retail

We have over a billion active consumers on our platform and around 800 million of those are in China. Lloyd said with those figures, global businesses should look for ways to attract the Chinese consumer. So this is why gamification is very, very important for Chinese consumers.”.

Consumer 246
article thumbnail

What the metaverse means for retail and consumer goods

Inside Retail

At Microsoft, we break down the metaverse i nto three strategies: consumer, enterprise, and industrial. Consumer metaverse. Branded worlds & pop-up experiences for consumers to shop and interact with other customers.

Consumer 263
article thumbnail

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

article thumbnail

Aussie consumers support purpose-led businesses

Inside Retail

The latest CommBank Consumer Insights Report revealed that 53 per cent of Australian consumers are willing to pay more to buy from purpose-led businesses. Today’s consumers are very well informed and can quickly determine whether a brand is genuine about the causes they support.

Consumer 130
article thumbnail

Introducing the post-Covid connected consumer

Inside Retail

New technologies have sprung up to connect consumers at a time of increasing distance. Substack, Patreon, Discord, and Clubhouse have enabled consumers to become one-click content creators, and mind-sharers whilst connecting people globally. Consumers want authenticity.

Consumer 130
article thumbnail

The consumer trends making waves in 2023

Inside Retail

It has never been more difficult – nor more important – to stay one step ahead of evolving consumer habits. The impending recession is going to bring acute monetary concerns for many consumers and as a direct consequence sweeping changes in purchasing behaviour.

Consumer 130
article thumbnail

Consumer protection laws need an overhaul for the digital age: CPRC

Inside Retail

Consumer protection laws need a radical overhaul in order to keep step with the digitisation of retail, a new report by the Consumer Policy Research Centre has found. The post Consumer protection laws need an overhaul for the digital age: CPRC appeared first on Inside Retail.

Consumer 245
article thumbnail

Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!

article thumbnail

Research sheds light on the Australian e-commerce consumer journey

Inside Retail

One recent study by ChannelAdvisor and Dynata surveyed over 1000 Australian consumers about their current shopping habits and how they expect these habits to change in the near future. More Australian consumers are using multiple platforms.

Consumer 292
article thumbnail

Apparel retailer Tiger Mist fined for misleading consumers over returns

Inside Retail

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. Consumers have the same rights whether they make a purchase online or in-store.

Apparel 246
article thumbnail

Apparel retailer Tiger Mist fined for misleading consumers over returns

Inside Retail

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. Consumers have the same rights whether they make a purchase online or in-store.

Apparel 246
article thumbnail

Analysis: Consumers and the new reality

Inside Retail

In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. Covid-19 has had a polarising effect on consumers’ finances.

Consumer 246
article thumbnail

Mérieux NutriSciences releases post-Covid consumer report

Inside Retail

Mérieux NutriSciences Australia was keen to dive further into the major food trends shifting for Australian consumers since the pandemic began, which has resulted in their latest report titled ‘What Australians Want to Know About The Food They Buy’.

Consumer 246
article thumbnail

Survey: Consumers Want Easy Access to Apparel Sustainability Info

Retail TouchPoints

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to do their part. Additionally, consumers are looking for frictionless access to sustainability information.

Apparel 123
article thumbnail

Baby Bunting says consumer demand softens; CEO plans to step down

Inside Retail

Specialty baby goods retailer Baby Bunting has reported a dramatic slump in its interim profits as consumers return to pre-pandemic shopping behaviours. ” Sales of consumer staples – which are more widely available across general retail – declined by 4.7

Planning 246
article thumbnail

Marigold’s Consumer Trends Index highlights brand expectations for 2023

Inside Retail

In today’s digital landscape, consumers have quickly become the driving force of how businesses conduct their marketing and customer-facing operations. As such, it is essential that brands stay abreast of consumer expectations in order to keep up with the changing times.

Consumer 147
article thumbnail

Top 10 Global Consumer Trends

LS Retail

©iStock/scyther5 Global market research company Euromonitor reveals the Top 10 Global Consumer Trends in 2022. consumer trends Euromonitor prevalent trends strategic business recommendations top 10 global consumer trends

article thumbnail

10 Consumer Trends Shaping the Future of Retail

Retail TouchPoints

Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021.

Consumer 120
article thumbnail

Roy Morgan survey reports sharp decline in consumer confidence

Inside Retail

ANZ-Roy Morgan’s Consumer Confidence survey has hit its lowest since October last year during Victoria’s second wave of Covid, with consumer confidence down to 8.1 ANZ head of Australian economics David Plank said, “consumer confidence dropped 7.6%

Consumer 262
article thumbnail

Report: Consumers continued to spend in July

Mass Relators

Consumers’ purchasing power has been strained by higher prices, particularly for the most fundamental needs-based categories like food and energy,” said Michelle Meyer, U.S. Thus far, nominal spending remains strong as consumers cope with high price inflation. PURCHASE, N.Y.

article thumbnail

Un-learn to Re-learn. How the current retail environment is reconditioning consumer’s behaviours.

Retail Focus

There have been changes in priorities around consumer spending. Consumers were often more loyal to certain brands than they are now. Customers generally purchased mass-produced products designed for a wide range of consumers, instead of products tailored to their needs and preferences.

Consumer 162
article thumbnail

Survey: 87% of Consumers Doubt Influencers Use Products They Promote

Retail TouchPoints

Desire Company CEO Eric Sheinkop discussed the survey results with Retail TouchPoints : Retail TouchPoints (RTP): What’s the significance of the fact that so many consumers doubt influencers even use the products they’re recommending?

article thumbnail

Squad shopping and self-improvement: Five consumer trends to watch in 2023

Inside Retail

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them.

Consumer 130