Retail Focus

MARCH 25, 2025

Inflation has an impact on nearly every aspect of the economy, including raw material costs, wages, transportation, and, ultimately, the prices consumers pay for goods and services. Rising costs and shifts in consumer behaviors have a significant impact on the retail industry. ” Factory orders also stay closer to home.

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Consumer Drop-Shipping Shipping Store Layout 130

Inside Retail

FEBRUARY 27, 2025

Australian retail is evolving at pace, and consumer expectations are higher than ever. Wunderkind s 2025 Australia Consumer Insights Report provides a deep dive into whats shaping online retail this year, based on responses from 500 Australian consumers.

Consumer 130

Consumer Checkout Shipping Promotions 130

Retail TouchPoints

OCTOBER 31, 2024

Arrive Recommerce will be responsible for receiving and inspecting inventory, assigning value and shipping items directly to customers. Ebay’s May 2024 Recommerce Report documented the growth of secondhand goods purchases, revealing that 70% of surveyed consumers planned to buy “pre-loved” items this year. “We

Finance 288

Finance Accessories Shipping Planning 288

Inside Retail

JULY 3, 2025

The State of Shipping 2025 report finds that retailers are grappling with rising delivery costs, with standard delivery up from $10.26 The post-Covid delivery boom normalised fast, free, and flexible delivery, but rising costs, supply chain uncertainty, tariff pressure and heightened consumer expectations are forcing a rethink.

Returns 234

Returns Drop-Shipping Fulfillment Shipping 234

Retail TouchPoints

DECEMBER 9, 2024

The trend is being fueled in part by the popularity of social media unboxing and haul trends, but also by an increased desire from consumers for experiences following the forced isolation of the COVID years. In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020.

Shipping 272

Shipping Jewelry Consumer Wholesale 272

Inside Retail

MARCH 24, 2025

Personalisation is already an important factor in cultivating customer loyalty among Gen Z and millennial consumers, and they will be even more critical of Gen Alphas as their influence grows. The post The consumer preferences driving the next generation of e-commerce appeared first on Inside Retail Australia.

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Consumer Shipping Returns Target Market 130

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. Shaw: Its going to be very similar to what were doing on ships. We analyze every cruise line, ship and itinerary [in curating different assortments]. What will their memory be from there?

Shipping 278

Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

DECEMBER 16, 2024

Additionally, if we promise to ship something by a specific date, they expect it to arrive on time. RTP: How do you use consumer and associate feedback to best prioritize your tech investments? Lockton: In addition to taking into consideration feedback and market and consumer trends, we are a test-and-learn company.

Payment Services 278

Payment Services Checkout Shipping Shopping 278

Retail TouchPoints

DECEMBER 11, 2024

The holiday shopping season appears to start earlier each year, with Black Friday and Cyber Monday deals extending for weeks and retailers constantly competing for consumers attention. Additionally, the checkout process must remain consistent whether consumers are shopping in-store, online or using the retailers app.

Point of Sale 274

Point of Sale Checkout Returns Shipping 274

Retail TouchPoints

FEBRUARY 14, 2025

Indeed, 30% of consumers said they buy from online marketplaces a few times a month, while another 20% buy from them a few times a week, according to Bizrate Insights. However, 70% of consumers prefer shopping with specialized marketplaces over their mass counterparts, according to Boston Consulting Group.

Fulfillment 216

Fulfillment Shipping Advertising Management 216

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

APRIL 1, 2025

The site was operated as a B2B2C marketplace where participating local Goodwills would list items on the site and ship the inventory directly to customers. This model can often provide better margins for operators than an Ebay -style auction marketplace like ShopGoodwill.com.

Thrift Store 267

Thrift Store Shipping Fulfillment Consumer 267

Retail TouchPoints

JUNE 20, 2025

Consumers aren’t the only ones concerned about the very real possibility that prices will rise due to the imposition of tariffs. Shoppers already are shifting their behavior: A recent consumer survey by SCAYLE revealed that the current economic situation has 36% of shoppers in America prioritizing lower prices over brand loyalty.

Consumer 147

Consumer Drop-Shipping Payment Services Finance 147

Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. The situation is particularly dire for younger generations, with over half of Gen Z consumers reporting that they have experienced porch piracy in the last 12 months.

Fulfillment 274

Fulfillment Consumer Customer Experience Checkout 274

Retail TouchPoints

JANUARY 1, 2025

According to PwC, businesses that reduce friction for consumers and empower all employees to make things right whether through returns, price adjustments or other policies bring higher customer satisfaction and more forgiveness. Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer.

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Management Returns Fulfillment Shipping 320

Inside Retail

JANUARY 6, 2025

In a recent Australian Competition and Consumer Commission hearing, the CEO of Woolworths cited the 6500 products across the grocery, household and personal care categories stocked in Woolworths that were now also being sold on Amazon. With respect to pricing specifically, also take into consideration Amazons free shipping minimums.

Fulfillment 240

Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

NOVEMBER 21, 2024

However, what retailers must do now is respond as quickly as possible to shifts in consumer and competitor behavior. For example, the dockworker strike ended quickly, but still caused shipping backlogs. Meanwhile, it looks like Great Lakes shipping could be affected by higher-than-average precipitation.

Advertising 274

Advertising Finance Shipping Planning 274

Retail TouchPoints

JANUARY 9, 2025

To me this illustrates both how powerful gen AI-based solutions can be, but also the preparatory and ongoing work required to make them truly useful to both consumers and retailers. Reflections on Tariffs and Trade Disruptions PAN: Since the results of the U.S. administration.

Social Commerce 289

Social Commerce Consumer Promotions Shipping 289

Retail TouchPoints

DECEMBER 9, 2024

Rather than actively seeking out products, younger consumers more frequently discover them through engaging, immersive content on social media platforms like TikTok and Instagram. How do you create experiences that spark consumer interest before they know they want (or need) your product?

Consumer 277

Consumer Drop-Shipping Fulfillment Shipping 277

Retail TouchPoints

DECEMBER 17, 2024

Integrating Search Functionality and Inventory Visibility Survey data reveals that two-thirds of consumers say they will leave an ecommerce site and choose another retailer if the item they intended to purchase is out of stock. This helps you provide transparency on shipping windows based on inventory supply.

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Fulfillment Drop-Shipping Customer Experience Shipping 260

Retail TouchPoints

NOVEMBER 13, 2024

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S.

Drop-Shipping 284

Drop-Shipping Checkout Shipping Returns 284

Retail TouchPoints

FEBRUARY 6, 2025

Whats more, Deloitte data shows that consumers using social media were four times more likely to add more to their baskets or make purchases of a higher value than they would when shopping off-channel. Adding an entire shopping ecosystem on top of social platforms only increases the amount of collected consumer data.

Merchant Services 180

Merchant Services Payment Services Social Commerce Shopping 180

Inside Retail

APRIL 28, 2025

Justin Kestelman, the founder and chief executive officer of Hommey, told Inside Retail he wanted to create a brand that millennials and Gen Z consumers would want to have in their homes. Previously, it used an Australian shipping company, which led to delays.

Retail Marketing 231

Retail Marketing Marketing Consumer Apparel 231

Retail TouchPoints

JANUARY 22, 2025

Furthermore, in logistics, the reduced volume and multiple sizing can allow for more precise ordering and transport volume, leading to reduced shipping, overhead and storage costs. Consumer benefits. Additionally, a notable positive example of the use of linerless labels comes from the fast food industry.

Consumer 287

Consumer Shipping Management ATS 287

Retail Bound

JUNE 3, 2025

One approach gaining traction is drop-shipping. But what exactly is drop-shipping for manufacturers, and why should it matter to you? Introduction to Drop-shipping Drop-shipping is a retail fulfillment method where a store doesn’t keep the products it sells in stock. Firstly, it expands market reach.

Drop-Shipping 52

Drop-Shipping Shipping Inventory Management Fulfillment 52

Inside Retail

APRIL 28, 2025

In the early years of online shopping, bricks-and-mortar retailers were terrified about “showrooming” This was the idea that consumers would browse products in stores – touch them, try them on – and then go and buy them cheaply online. Our research shows that consumers demand a unified shopping experience.

Social Commerce 130

Social Commerce Shipping Consumer Checkout 130

Retail TouchPoints

JULY 2, 2025

But what is interesting of late is that private brands have seemingly climbed another rung on the ladder of credibility and are now sought-after brands that consumers trust. Sales are up for private brands and so is consumer demand. Nearly three-fourths of consumers now view private labels as strong alternatives to national brands.

Beauty and Health 147

Beauty and Health Consumer Grocer Shipping 147

Inside Retail

MARCH 17, 2025

Consumers today are more conscious than ever, looking beyond just products and prices they want to support brands that align with their values, said Mareile Osthus, Humiis co-founder and CEO. Theyd love to see eco-friendly shipping options at checkout or the opportunity to opt in for a donation, said Osthus.

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Drop-Shipping Shipping Checkout Consumer 179

Inside Retail

NOVEMBER 27, 2024

In an era where consumer expectations are sky-high and rising, Australian and New Zealand retailers are under pressure to deliver faster, more efficient last-mile logistics. This not only reduced shipping costs but also improved accuracy in fulfilment, allowing Freedom to adapt to changing inventory needs.

Fulfillment 130

Fulfillment Shipping Inventory Management Customer Experience 130

Inside Retail

OCTOBER 31, 2024

Amazon’s push to offer more everyday essentials like toothpaste is hurting its average selling prices, but it is also a guard against rivals such as Temu and Shein who offer rock-bottom prices on goods they ship from China. Amazon is also facing competition from rivals at home.

Shipping 130

Shipping Checkout Accessories Apparel 130

Retail TouchPoints

FEBRUARY 17, 2025

Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share. A multi-channel retailer and North Americas leader in womens apparel and lingerie with more than $1.75

Fulfillment 214

Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

FEBRUARY 26, 2025

A recent study found that three-quarters of consumers will avoid a brand after a cybersecurity issue, and more than 40% assume that brands are to blame when an incident occurs. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Retail TouchPoints

DECEMBER 27, 2024

Minimal-touch shopping and buying processes and flexible shipping options will keep your Gen Z customers coming back. But more so than return policy, were finding out that the key to connecting with this generation is in a seamless multi-platform shopping experience.

Returns 278

Returns Promotions Shopping Shipping 278

Retail TouchPoints

OCTOBER 24, 2024

The pandemic really accelerated all of these numerous platforms where people can create and share content, [so that now] a consumer can come in at any point in time and easily buy in that second,” said Kaisy O’Reilly, Chief Marketing Officer at Stuart Weitzman during the IAB Connected Commerce Summit.

Merchant Services 261

Merchant Services Payment Services Checkout Shipping 261

Inside Retail

OCTOBER 20, 2024

With consumers feeling more confident, this is the time to maximise your sales strategy and make the most of the holiday rush. Meet these demands by offering seamless checkout experiences and competitive shipping rates. Start Shipping Today. E-commerce trends fuelling optimism Get ready for a $69.7 billion spending spree.

Shipping 130

Shipping Checkout Fulfillment Accounting 130

Retail TouchPoints

JULY 18, 2025

As consumer expectations evolve, so must the strategy behind the branded giveaway. Personalization and sustainability have emerged as priorities among consumers, reshaping the way merchandise is developed and delivered. As an example, today’s consumer is willing to pay a 9.7% This transformation isn’t just a trend.

Marketing 255

Marketing Consumer Customer Experience Shipping 255

Retail Wire

MAY 30, 2025

Unscrupulous consumers continue to devise more cunning methods to defraud retailers. Consumers Admit To Abusing Return Policies Nearly half of consumers admit to misusing lenient return policies. In 2023, shoppers returned $743 billion of merchandise, per the National Retail Federation. Of the total, $101 billion was fraudulent.

Returns 159

Returns Shipping Consumer Customer Experience 159