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Three ways online grocers can win, and retain, customers post-pandemic

Inside Retail

During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect. Grocers must once again focus on the fundamentals of meeting (or exceeding) customer expectations to ensure they continue to win and retain customers. Did I have a great delivery or pickup experience?

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Grocer Supabarn uses flexible paydays to lure staff

Inside Retail

The post Grocer Supabarn uses flexible paydays to lure staff appeared first on Inside Retail. Like having flexibility around work from home, employees, and especially millennials are demanding a solution that allows them to access a portion of their earned pay at any time in the month.”.

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Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

As prices rise with inflation and consumers become more selective about where they shop, grocers have much to learn from specialty brands’ experiential retail success. Local grocers also have invested heavily in regional product arrays to differentiate their shopping experience. to raise money for local charities. . #3:

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Relationshop Empowers Regional Grocers with Stor.ai Acquisition

Retail TouchPoints

Digital engagement platform Relationshop has acquired global ecommerce company Stor.ai, which offers a solution that supports regional grocers by cultivating omnichannel engagement with consumers. Currently, Relationshop serves clients such as Albertsons , United Supermarkets and Big Y Foods as well as 11 U.S.

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Instacart Acquires Ecommerce Platform to Empower Local and Independent Grocers

Retail TouchPoints

Instacart has acquired Rosie , an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding its digital offerings. . Rosie’s tools help grocers develop a strong online presence and guide consumers to local stores.

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Drive-Up Grocer Addie’s Opens First Store, Plans to Expand Across U.S.

Retail TouchPoints

The new supermarket concept Addie’s , a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., But both traditional grocers and other startup models such as rapid delivery companies have struggled to find financially viable ways to serve this growing consumer set. fueled by $10.1 of all U.S.

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Grocers Asked to Stop “Digital Discrimination”

VMS

To bring this matter to grocery executives’ attention, Progressive Grocer reports , a group of consumer groups sent an open call-to-action letter to the presidents of a dozen large supermarket chains asking them to find ways to help senior citizens and low-income shoppers take advantage of advertised digital-only in-store discounts.

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