September, 2024

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Premier Retail expects to report lower global retail sales, EBIT

Inside Retail

Premier Retail, a division of Premier Investments, expects to report global retail sales of $1.6 billion in the last fiscal year ended July 27. The forecasted retail sales represent a slight decline from $1.64 billion in FY23. The company estimated earnings before interest and taxes of $341 million, down from $356.5 million in the prior fiscal year.

Apparel 288
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Emerging Generative AI Model Helps Optimize Retail Merchandising Efforts

Retail TouchPoints

AI is the latest massively disruptive technology making waves for businesses everywhere. But it’s not quite new to retailers. They’ve been leveraging AI for a number of years in the form of chatbots, product recommendation engines, self-checkouts and many other use cases. However, with the advent of generative AI, things are changing quickly today. Even many tech-savvy retailers are struggling to keep up.

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Apple News Roundup: iPhone 16 Event and New Games

Retail Wire

Apple will be hosting their newest event tomorrow on their Apple website at 10 a.m. PT. Although the main location will be on the company campus at the Steve Jobs Theater, the website is streaming the presentation.

Location 278
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Blunt Marketing, Boomer preference, and Consumer loyalty - Monthly Snacks #95

Tokinomo

Campaign corner Smells like…Mayo? You know those great commercials for perfumes in which a celebrity goes on the mountain, then on the ocean while explaining how great it is to be free? Well, this is not that for sure. What if we were to tell you that Hellmans is launching a Mayo-inspired fragrance? With Will Levi’s help, Hellmans created a commercial that seems to mock all perfume commercials ever made in which Levi is presenting his No 8 fragrance.

Marketing 243
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How To Drive Retail Results With Integrated Tech And UX Design

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

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Primark boss: Cost of shoplifting is ‘now bigger than our bill for rates’

Retail Gazette

Primark boss George Weston revealed the shoplifting epidemic is costing the fashion retailer more in losses than it pays in business rates. The chief executive of owner Associated British Foods told The Sun that theft in the retailer’s stores had become “socially acceptable”, adding that the perpetrators were “facing no consequences”. “The cost of shoplifting is now bigger than our bill for rates,” he said.

Fashion 137
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Private equity firm sweeps up LL Flooring, which will stay in business after all

Retail Dive

The bankrupt home improvement company, previously Lumber Liquidators, has inked a deal to be acquired by F9 Investments, its largest shareholder.

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What We’ve Learned from 20 Years of Trying Virtual Try-Ons 

Retail TouchPoints

According to recent estimates , there are over 26 million ecommerce sites globally. Still, despite the convenience and wealth of choice that online shopping offers (and shoppers love), these sites are only responsible for a modest portion of all retail sales. In the U.S., home to over half of online retail sites, the proportion is only about 16%, per the U.S.

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Panasonic Energy Launches Mass Production of Advanced 4680 Automotive Batteries

Retail Wire

Panasonic Energy, a division of the Panasonic Group, has officially announced the commencement of mass production for its new 4680 cylindrical lithium-ion batteries, marking a significant advancement in automotive battery technology.

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The Rise of Smart Stores: How IoT is Revolutionizing the Retail Experience

365 Retail

Driven by fast technology adoption, the retail sector is changing fundamentally. Among the most important developments changing the retail scene is the Internet of Things (IoT). With its network of linked devices, IoT is not only improving retail operations but also altering the customer experience in ways unthinkable a few years ago. From tailored shopping experiences to simplified inventory control , IoT is leading in producing what we now call “smart stores.” This paper investigat

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Breaking: Tesco loses legal battle over ‘fire and rehire’ tactics

Retail Gazette

Tesco has lost its Supreme Court ‘hire and fire appeal’ as the judge ruled it cannot terminate staff employment contracts and offer to rehire them on less favourable terms. Shopworkers’ union Usdaw took legal action against the supermarket giant after it tried to strip some warehouse workers of their higher pay by ending their contracts and offering to rehire them, in a long-running legal battle between the pair.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Walmart kicks off multicity fashion tour

Retail Dive

The retailer will bring its Style Tour to over 40 stops across the U.S. as a way to “shorten the distance between inspiration and commerce.

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Miniso opens its first Sanrio-themed Australian store

Inside Retail

Miniso has opened a 300sqm store on Sydney’s George St dedicated to Sanrio-themed products – the first of its kind in Australia, with more than 2500 SKUs. To celebrate the opening, Miniso gifted customers who reached a certain purchase amount with a ‘kroo bag’, inspired by the Australian kangaroo. Internationally, the new store is Miniso’s second Sanrio-themed location following the opening of the Margo City shop in Indonesia last October.

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Unlocking the Value of Fit Tech: Personalization and Recommendations

Retail TouchPoints

Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as the main reason why. As a result, brands and retailers of all sizes are implementing new tools, both in stores and online, to not only reduce returns but also to help customers find their ideal apparel and footwear sizes faster and easier. Fortune Business Insights found that fit technology (also known as virtual fitting room or virtual try-on tech) is exhibiting a compound annual growth rate of 20.3% and is

Returns 251
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DIRECTV Announces Upcoming Price Increases for Packages and Services

Retail Wire

DIRECTV has announced upcoming changes to its pricing structure, effective on or after October 6, 2024. Customers will notice adjusted rates on their next billing cycle. The company is updating prices for both its satellite and internet-based packages to remain competitive and address rising content distribution fees from TV networks.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Trinny London Opens Flagship Store on King’s Road

365 Retail

A burst of yellow now brightens the iconic King’s Road, as Trinny London opens the doors to its highly anticipated flagship store. Designed to offer an uncompromising shopping experience, the new space features interactive product-play areas and designated breakout zones, delivering a fully guided and personalised beauty journey that helps customers feel their best.

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John Lewis brings back ‘Never Knowingly Undersold’ price promise

Retail Gazette

John Lewis is bringing back its ‘Never Knowingly Undersold’ price promise two years after it was scrapped, as it reaffirms its commitment to quality products, brilliant service and competitive prices. Starting from Monday (9 September), the department store will price match its products in store and online to those across 25 major retailers, including M&S, Next, Boots and AO.com.

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Inside a closing Sam Ash Music store

Retail Dive

The family-run company filed for Chapter 11 bankruptcy in May and the liquidation of its 42 retail stores began. Here’s what that looked like at one location.

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Sydney’s vegan burger chain Flave closes

Inside Retail

Plant-based burger chain Flave, launched by ex-Zambrero CEO Stuart Cook, has closed down. Stuart and Samantha Cook launched the vegan fast-food brand amid rapid growth in the plant-based food market and had plans to franchise the chain. However, the two Bondi stores were temporarily closed mid-2023. A shift in consumer habits has been blamed for the brand’s difficulties.

Marketing 299
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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JCPenney and Jamey Perry Launch Fashionable Adaptive Apparel Line

Retail TouchPoints

JCPenney has partnered with disabled writer and athlete Jamey Perry on a line of fashionable, functional apparel for women who use wheelchairs. The collection includes 18 styles at prices ranging from $44 to $99 and includes blazers, dress slacks, blouses and cocktail outfits, all designed to reduce common issues faced by women in wheelchairs. The limited-time collaboration was launched Sept. 9 at the Runway of Dreams Fashion Revolution show at New York Fashion Week.

Apparel 245
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CDC Issues Warning Over Salmonella-Linked Egg Recall in Midwest

Retail Wire

The Centers for Disease Control and Prevention (CDC) has issued a food safety alert concerning a Salmonella outbreak linked to eggs distributed by Milo's Poultry Farms LLC. The outbreak has affected 65 individuals across nine states, including Illinois, Michigan, and Wisconsin, where the eggs were sold. The other states affected are California, Colorado, Iowa, Minnesota, Utah, and Virginia.

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ICX Summit: How sustainability plays into the customer experience

Retail Customer Experience

Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.

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Waterstones to open bookshop inside John Lewis Oxford Street

Retail Gazette

Waterstones is making a return to Oxford Street as it teams up with John Lewis to open a bookshop in the retailer’s flagship on the busy shopping street. The bookseller will open a shop-in-shop on the second floor of the department store’s flagship, next to its café, on 8 October. The space will stock nearly 20,000 books, including non-fiction, fiction and children’s books.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Under Armour to close California distribution center amid restructuring plan

Retail Dive

The decision to exit one of its primary distribution facilities will cost the athletics retailer an additional $70 million in restructuring charges.

Planning 116
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How Sephora’s new stores bridge the gap between online and in-person retail

Inside Retail

After unveiling its renovated Melbourne Central store earlier this month, French beauty giant Sephora is now gearing up to open the doors to its new store in Sydney’s Westfield Miranda shopping centre. With the reopening of Sephora’s Melbourne Central store came the launch of its first beauty classroom, a space dedicated to hosting masterclasses with its exclusive brands – as well as the launch of Skincredible, its innovative app developed in collaboration with dermatologists to offer personalis

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Family Dollar Selects AI-Powered Solution to Enhance Category Management

Retail TouchPoints

Family Dollar will use solutions from Dunnhumby to make merchandising and category management more customer-centric across its store network. Dunnhumby will use customer data science as well as consumer-led insights and collaboration to help Family Dollar make merchandising decisions that drive greater engagement with the retailer’s 66 million shoppers.

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Meta’s Llama 3.1 is Advancing AI and Amazon AWS Helps

Retail Wire

The evolution of AI has reached a new level with Meta's Llama 3.1, along with Microsoft's Orca 2, when it comes to Large Language Models (LLMs).

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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After Google’s Cookie Cull U-Turn, Three Quarters Of Retailers Turn To 1st Party Data To Replace Cookie-Reliance

365 Retail

Despite Google’s surprise row back on its ‘cookie cull’, too many marketers are still over-reliant on third-party tracking tools, the latest research from Wunderkind, the leading AI-driven performance marketing solution, warns. Its latest research shows almost two thirds (63%) of marketers are still reliant on third-party cookies playing a major role in their customer engagement strategies.

Marketing 105
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The Body Shop saved in deal to keep 133 stores open

Retail Gazette

The Body Shop has been rescued from administration, in a deal that will keep 133 stores open. The former boss of Molton Brown has been named chief executive at the ethical beauty retailer which has been acquired by a consortium led by the British cosmetics tycoon Mike Jatania. The move is expected to save over 1,000 jobs, with Jatania’s investment company Aurea understood to have no immediate plans to close any more stores.

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The big switch: Why Shoe Carnival is flipping some of its stores into Shoe Stations

Retail Dive

In a few test locations, stores that were rebannered as Shoe Stations performed “exceptionally well,” according to CEO Mark Worden.

Location 113
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Beyond launches global licensing program to expand reach

Inside Retail

Beyond, parent of Bed Bath & Beyond , Overstock and Zulily, has launched a licensing program aimed at expanding its reach to customers around the world. The program, starting with the Bed Bath & Beyond brand, includes product licensing agreements with other retailers – such as mass market, off-price, and online marketplaces – and licensing agreements for stores in Mexico.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.