September, 2023

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One of every four shoppers say shoplifting is justifiable, survey shows

Inside Retail

One of every four shoppers in Australia believes that shoplifting is justifiable amid the ongoing cost-of-living crisis, according to a recent survey. The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. The survey emphasised the perception of shoppers on shoplifting, which is the only form of consumer deviance that negatively affects retailers.

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Poundland to open first set of former Wilko stores this weekend

Retail Gazette

Poundland will open its first set of stores inside former Wilko outlets this weekend, just days after they stopped trading. The discount chain will unveil 10 newly converted shops in Stafford, Nelson, Barking, Stockport, Eccles, Leigh, Southport, Maidenhead, Jarrow and Scunthorpe on Saturday. It comes after the retailer agreed to take on 71 of Wilko’s store leases from administrators PwC earlier this month.

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Holiday Retail Forecasts and Predictions 2023

RIS News

For retailers, the holiday season is here. Succeeding in the next few months and into 2024 requires analyzing and understanding shoppers. Here to help retailers strategize, RIS presents our fourth annual guide to peak selling season.

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Joann undergoes restructuring, layoffs

Retail Dive

The craft retailer, which is still operating without a permanent CEO, said it’s “exploring every opportunity” to drive growth and operate more efficiently.

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Mastering Retail Peaks: Composable Commerce, Loyalty Tech, and Future-Ready Strategies for 2024

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

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Traditional Korean pavilions inform open-sided Aesop store in Seoul

Dezeen

Skincare brand Aesop has collaborated with designer Samuso Hyojadong to create a store in Seochon, Seoul , that features an open facade and an oversized stone plinth. Positioned in one of the oldest neighbourhoods of Seoul's Jongno-gu district, the Seochon outlet was created to "fit harmoniously within its local context", according to Aesop's design team.

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It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago. It’s true that the character of Amazon has seen some dramatic shifts in the last decade: 10 years ago third-party sellers represented 40% of sales on Amazon; now those scales have tipped in the other dir

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Wilko: Pensions Regulator launches probe into £77m dividend payouts

Retail Gazette

The Pensions Regulator will investigate dividends extracted from Wilko as part of a wider investigation into the value chain’s collapse last month. It comes as pressure ramps up for its family shareholders to address the £56m deficit in the retailer’s pension fund, The Sunday Times reported. Administrators at PwC estimate the deficit in the scheme, which holds 2,000 members, is £76m on a buyout basis.

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How to run Cisco Modeling Labs in the Cloud

Cisco Retail

Did you ever want to run Cisco Modeling Labs but did not have the hardware or software to do so? Or have you wanted to run a topology on your local deployment—but couldn’t because you did not have enough memory available locally? What about integrating CML into a CI/CD pipeline , which includes the creation and destruction of the entire pipeline, including CML?

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Fast-growing Online Furniture Retailer ‘Bed Kingdom’ Opens New Liversedge Distribution centre

365 Retail

Bed and furniture retailer Bed Kingdom has officially opened the doors to its new 70,414 sq ft distribution centre in Liversedge, West Yorkshire, which will create 12 new jobs in the local area. The facility has a large warehouse space that will house furniture stock and become the main distribution site for the children’s bed specialist. In addition, office space spread across three stories and a canteen area will become the new workplace for Bed Kingdom’s buying, marketing, and sales employees

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STIMULATE Launches a Two-City Roadshow Tour to Connect Vendors + Retailers Through Education

Retail Minded

Nashville, TN – September 26, 2023 – STIMULATE: A B2B Sexual Wellness Trade Show has announced a two-city roadshow experience for the 2024 calendar year. In addition to their annual Nashville based event that will be held August 5+6, 2024, STIMULATE+Roadshow will debut in Austin and Chicago in the year ahead. February 4 – 6, 2024 | Austin, TX October 13 – 15, 2024 | Chicago, IL STIMULATE+Roadshow’s core focus is to enhance retailer success through trusted education, resources and ex

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Doing More Than Expected (Even When It’s Not in Your Job Description)

Hyken

As customers, we appreciate it when someone we’re doing business with does more than we expect. Even if we don’t consciously recognize it when it’s happening, the value of that “something extra” makes us enjoy the experience and want to come back. The same thing happens with employees inside an organization. You can usually find someone who seems to be doing more than expected – something that’s not in their job description.

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Frasers Property to build shopping centre in Tarneit, Victoria

Inside Retail

Frasers Property Australia will begin the construction of a new shopping centre at The Grove community in Tarneit in mid-next year. Covering 167ha, The Grove will comprise a mix of land, house-and-land packages and townhomes and will eventually be home to 2600 families. The shopping centre will house more than 20 retail outlets across 4000sqm, including a bakery, greengrocer, nail bar, pizza restaurant, Chemist Warehouse outlet and Anytime Fitness gym.

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Wilko: Administrators to conduct review over £77m dividend payouts

Retail Gazette

Wilko’s administrators PwC are set to grill majority shareholder Lisa Wilkinson on the distribution of £77m in dividends to investors during the decade leading up to the discount retailer’s demise. This inquiry comes amid growing demands for the Wilkinson family to address a £56m deficit in the pension funds of the company’s employees. The Times reports that PwC will hold a review into the dividends paid out to the Wilkinson family and the retailer’s other directors as part of a broa

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From frustration to clarity: Embracing Progressive Disclosure in security design

Cisco Retail

This blog was written by Annika Mammen, former User Experience Engineer at Cisco There are so many areas to consider when dealing with protecting and detecting threats, unfortunately cognitive overload is one problem that is often overlooked. Remember when search engines had a million news articles, reading suggestions, and market analysis on the home page.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Scurri Track Plus revolutionises post-purchase experience for brands and retailers

365 Retail

Scurri Track Plus , the latest post-purchase experience solution from next-generation delivery management platform, Scurri , is revolutionising post-sale communications for retailers and brands – creating marketing opportunities to boost loyalty during the highly engaged post-purchase period – with highly-customisable, own-branded tracking emails, reducing ‘where is my order’ (WISMO) queries and protecting customer acquisition and retention.

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Buc-ee’s to Develop 75,000-Square-Foot Super Center in Virginia

Shopping Center

Mt. Crawford, Va. — An entity doing business as Buc-ee’s Mt. Crawford LLC has purchased 21.3 acres located on Frieden’s Church Road in Mt. Crawford for the development of a Buc-ee’s… The post Buc-ee’s to Develop 75,000-Square-Foot Super Center in Virginia appeared first on Shopping Center Business.

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Timing is Everything When it Comes to Useful, Governable Analytics Data

Retail TouchPoints

In the iconic 1999 cyberpunk movie The Matrix , the human rebel protagonists ascribe meaning to the (virtual) world around them by reading and understanding real-time streams of data. The downward-flowing green characters are one of the most recognizable visual hooks of the film. As far as we know, we’re not living in The Matrix (or are we?!). Yet modern data engineers and data practitioners now can decipher data streamed from SaaS APIs and modern cloud data services, interpreting the informatio

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Silly Solly’s plans 10 more stores as it moves to franchise model

Inside Retail

Aussie discount retailer Silly Solly is on a growth trajectory, with plans to expand as a franchise, after shifting from a licensing model. Media spokesperson Solly Stanton told Franchise Executives, “We were a licence agreement and have progressively changed to a franchise model. This offers our store owners more protection and the opportunity to resell their business.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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Regent Street given boost by launch of 4 new flagships

Retail Gazette

London’s West End has been bolstered with the addition of four new flagship stores opening in autumn 2023. Spanish women’s fashion retailer Bimba Y Lola has opened the doors to a new 4,000 sq ft store at 211-213 Regent Street, featuring curated collections, a brand showroom and a programme of events, making it the brand’s most active flagship globally.

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My Journey to Cisco: Fulfilling a Dream and Finding Family

Cisco Retail

As a young college student, I was introduced to the world of networking, and from that moment, I knew Cisco was where I belonged. The way its technology connected the world and empowered businesses left an indelible mark on my heart and set the course for my life’s journey. After college, I embarked on a path to turn my dream of working at Cisco into reality, immersing myself in learning and building up my skills.

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Yodel Partners with what3words

365 Retail

UK independent parcel carrier Yodel has signed a strategic partnership with innovative location technology company, what3words. The collaboration is set to revolutionise parcel deliveries for customers and drivers, with the power of easy-to-use and reliable what3words addresses. The partnership with what3words will integrate its cutting-edge location system into the Yodel customer app.

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Playing to Win in Customer Service

Hyken

One of the more enjoyable activities in my life is playing hockey. When I’m in town – not out speaking at conferences – I lace up the skates several times a week to play in a friendly hockey game. In close games, when my team is up by one or two goals, I remember my school days when our coaches encouraged us to continue playing to score, even when we were winning, versus switching to more defensive play to prevent the other team from scoring.

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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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Today in Global Small Business: Leveraging the IoT For Exponential Global Growth

LS Retail

©iStock/ipopba What's affecting me, my clients, my colleagues and other global small business owners: Global expansion offers businesses leveraging the Internet of Things (IoT) the potential for exponential global growth , enhanced market reach, and a broader customer base. Secretary Blinken announced New Zealand as the latest donor partner to join the Global Equality Fund (GEF), protecting human rights with a new international partner.

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Westfield Knox reveals tenant lineup for new fashion retail precinct

Inside Retail

Westfield Knox in Victoria will open a new fashion retail precinct later this year, which will serve as home to popular brands including Uniqlo, JD Sports, Glue Store, and General Pants Co. “We’re very pleased to be part of Westfield Knox’s exciting redevelopment and investment into the local community, and we are excited to finally share that we will be opening a Uniqlo store in Westfield Knox later this year,” said a Uniqlo spokesperson. “We are excited to present our u

Fashion 290
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Tesco offers staff bodycams as physical assaults soar by a third

Retail Gazette

Tesco workers are being offered body cameras following an increase in violent attacks, according to the grocer’s CEO. Physical assaults at the grocery giant have risen by a third since 2022, Ken Murphy said in The Mail on Sunday , as he called for stricter laws for the perpetrators. Although recent law changes have made attacking a shop employee an “aggravating factor” in convictions, Murphy said he wanted “abuse or violence towards retail workers” to become an offe

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Meta Rolls Out New AI-Powered Ad Tools

Retail TouchPoints

Meta has introduced a slate of new advertising tools ahead of what the Facebook parent company is referring to as “the first AI-powered holiday season.” Meta advertisers now have access to tools providing new ways to optimize budgets for seasonal demand, the ability to target distinct audiences within the AI-powered Advantage+ shopping campaigns and expanded access to tools that help drive purchases directly on Facebook and Instagram.

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The Flawless Clarity® Intensive: Create a New Vision for Your Business

Join DeAnna McIntosh for an experience in ideating, journaling, and strategic planning, accompanied by a physical box with tools, to help you create the vision and growth plan for the future of your business.

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FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

Retail Dive

The e-commerce giant defended the practices outlined in the lawsuit, saying they “spur competition and innovation across the retail industry.

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Festival Place wins Green Apple Award for Best Environmental Practice

365 Retail

Festival Place, one of the UK’s top 25 retail and leisure destinations, has once again received recognition for its environmental practices through the Green Apple Environment Awards, acknowledging its ongoing commitment to energy reduction and well-being initiatives. To reduce energy consumption, Festival Place initiated a trial by switching off selected Air Handling Unit fans once the desired mall temperature was reached.

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Restoring Global Growth Will Be Challenging

LS Retail

©iStock/1st Step The coming downturn is not inevitable, but restoring global growth will be extremely challenging. The IMF’s World Economic Outlook and Global Financial Stability Report suggest a difficult road ahead, warning that “the fog around the world economic outlook has thickened.” The rapid succession of large interest-rate hikes by the U.S.

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“Great momentum”: Ebay launches fashion fund to empower circular economy

Inside Retail

Industry-wide, there appears to be positive sentiment and intentions among Australian consumers and businesses towards embracing a circular economy, purchasing second-hand clothing, and minimising textile waste. This is evinced by recent findings from a Reluv survey, which revealed that three-quarters of Australian consumers bought second-hand clothing in the past year.

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Retail Marketing in a Recession UK: 10 tips from experts

With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.