April, 2025

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Moving People: How to Engage Audiences Through Direct Mail and Digital

Retail TouchPoints

Look around. Smartphones are practically an extension of our hands. Were bombarded by thousands of digital messages daily, and cutting through the noise has never been more challenging. Yet despite the digital deluge, one channel continues to surprise marketers with its ability to connect, resonate and engage. You guessed it, mail. Combine it with the precision and scale of digital and youve got a recipe for audience engagement thats as powerful as it is personal.

Marketing 284
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‘We’re in the Dark Ages’: Industry associations speak out against red tape

Inside Retail

Concerns over increased workplace regulation have been voiced by The Australian Chamber of Commerce and Industry (ACCI) , Council of Small Business Organisations Australia (Cosboa) and Australian Retailers Association (ARA). The three industry groups issued a joint statement after Prime Minister Anthony Albanese vowed to protect penalty rates through new legislation if his government is re-elected.

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The British Display society has rebranded!

Retail Focus

Barbara Chapman FBDS -BDS Director & Vice Chair – insta@babscreates Who are The British Display Society I hear you ask? Well then let me explain. I myself am a Director and Vice Chair of the society and although we have been established for over sixty years, our aims have never deviated during that time… We are a charity organisation who are deeply passionate about driving the future of this amazing Creative and Visual industry.

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Hobbycraft prepares to close stores and slash jobs in survival restructure

Retail Gazette

Hobbycraft owner Modella Capital is planning a significant restructuring that could see the closure of several stores and the loss of up to 250 jobs. The private investment firm is gearing up to launch a company voluntary arrangement (CVA) at the retailer as soon as on Wednesday, Sky News reported. Sources close to the plans claimed that nine of the chain’s stores would be axed, with the loss of around 100 jobs, while 18 more would stay open if negotiations with landlords regarding rent cu

Planning 121
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Target CEO Meets With Rev. Al Sharpton Amid Mounting Pressure After DEI Pullback

Retail Wire

Target is scrambling to stop the proverbial bleeding.

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Target Launches 300-Piece Limited-Time Kate Spade Collection

Retail TouchPoints

Target has partnered with Kate Spade New York to create an extensive limited-time collection of more than 300 fashion, home and entertaining products. Launching April 12, more than half the collection will be priced at $15 or less, with prices starting at $5. The Kate Spade New York x Target collection includes womens, kids and baby apparel with extended sizing and adaptive styles, handbags, home accessories and party essentials like dcor, stationery and more.

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Melanie Remai takes the helm at Cue as Hilco hastens restructure

Inside Retail

Melanie Remai is set to take over as CEO of Cue Clothing and its brand Veronika Maine, which the Levis family recently sold to British asset manager Hilco Capital. Remai, former GM of Country Road Group’s Trenery brand, will take over from Simon Schofield in August as part of the deal. The Cue and Veronika Maine brands are synonymous with iconic Australian design and quality clothing.

ATS 259
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Are Product Images Vital for Brick-and-Mortar Stores?

Retail Focus

Regarding marketing and selling products to consumers, product imagery is unquestionably one of the most important selling points. When considering the prevalence and dominance of e-commerce and digital shopping channels, traditional brick-and-mortar retail stores may question where this leaves them. There is an argument to be made regarding the benefits of seeing physical products up close and testing them in action, which e-commerce does not offer.

Returns 162
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Exclusive: Poundland retail and digital bosses exit in leadership reshuffle

Retail Gazette

Poundland has restructured its leadership team under new boss Barry Williams as part of his efforts to turnaround the struggling retailer. Around a dozen senior team leaders in the discount chain’s digital, commercial, buying and retail teams left the business earlier this month, Retail Gazette has learnt. Among those impacted by the job cuts include director of digital Tom Hill, head of digital loyalty and engagement Emma Collins, head of labour and productivity Steve Young and head of re

Returns 113
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Easter Shopping Blackout: Here’s a List of All the Stores Closed on April 20

Retail Wire

The Easter shopping blackout will close several retail stores on Easter Sunday.

Shopping 299
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Who Believes In Angels?

LS Retail

Who Believes In Angels? Stories From The Edge Of Creation featuring Elton John, Brandi Carlile, Bernie Taupin and Andrew Watt is a candid, 30-min film series capturing thousands of hours of raw footage and ultimately documenting the album's entire creation. Offering fans an unprecedented, searingly honest insight into the emotionally turbulent creative process - breakdowns, breakthroughs, tears, torn up lyric sheets and all.

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Etsy Revamps App Experience to Propel More Discovery, Inspiration

Retail TouchPoints

With the help of AI, the shopping experience on the Etsy app has been reimagined to offer a more inspiring, personalized shopping experience. Too often, shopping online feels like dj vu , said Nick Daniel, Chief Product Officer at Etsy in a blog post. Weve all been there youre searching for a shirt or a lamp and suddenly you find yourself sorting through nearly identical items across the internet that blur into a sea of sameness.

Shopping 259
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Baby Bunting CEO talks new store concept, small-format foray and more

Inside Retail

On Saturday, Baby Bunting officially unveiled its first store of the future in what CEO Mark Teperson is calling a revolution of the companys retail experience. Located in the Melbourne suburb of Maribyrnong, the 2000sqm space features a completely new store architecture with products organised by activities, such as sleep, feeding and travel, as opposed to categories, and thoughtful touches like a table where parents can feed hungry toddlers and recharge their phones.

Shopping 214
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Nedap selected for largest ever RFID deployment in Benelux market

Retail Focus

Fashion brand MS Mode is equipping its 185 stores in the Benelux countries, France and Spain with a new inventory management system based on RFID technology. Technology company, Nedap , is providing all 185 MS Mode stores with its inventory management platform !D Cloud. It is the largest roll-out of RFID technology in the Benelux to date. For MS Mode, RFID plays an important part in improving stock management and reliability.

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Deliveroo unveils white label delivery service with Tesco’s Whoosh as first partner

Retail Gazette

Deliveroo has launched a new white label solution, named Deliveroo Express, designed for grocers and retailers in the UK and Ireland, enabling them to offer rapid, on-demand delivery through their own online channels. The service marks a major expansion of the delivery giant’s grocery offering, which now accounts for 16% of the companys gross transaction value (GTV), following strong double-digit growth.

Grocer 116
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Retailer At Home Reportedly Considering Bankruptcy

Retail Wire

Struggling with mounting debt and the impact of current tariffs, At Home may be headed to bankruptcy.

ATS 289
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Tesco trials next generation barcodes

A1 Retail

As part of an expanded pilot, Tesco is now trialling the next generation of barcodes QR codes powered by GS1 in a small number of selected stores, as the retail industry starts to shift towards a smarter, more connected supply chain. The pilot replaces traditional barcodes on 12 own-brand meat and produce lines in a small number of locations across southern England.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Goodwill Shutters Online Marketplace GoodwillFinds

Retail TouchPoints

GoodwillFinds.com , the online marketplace operated as an affiliate of Goodwill Industries , appears to have ceased operations. A message on the platforms homepage states that the site has stopped accepting orders as of March 28, and redirects customers to the auction-style resale site ShopGoodwill.com. Complicated Competitive Dynamics GoodwillFinds.com was launched in October 2022 in a bid by the 120 -year-old thrift store chain to grab a larger piece of the growing online resale market.

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Baby Bunting to open concept store in Melbourne’s Inner West

Inside Retail

Australian specialty nursery retailer, Baby Bunting, will open its first concept store in Melbournes Maribyrnong this weekend, on April 19. The store is the first in a roll-out of a new ‘Stores of the Future’ format, which will open across Australia during the coming years. In collaboration with The General Store, the 2000sqm shop aims to deliver a simplified and inspiring shopping experience for new parents.

Shopping 264
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How to Create a Retail Space Using a Commercial Gazebo

Retail Focus

Setting up a retail space can be a challenge, especially when you want to stand out and make a lasting impression. One effective way to create a unique shopping environment is by using a commercial gazebo. These versatile structures provide a cost-effective and visually appealing solution for businesses looking to establish a retail space with style and functionality.

Outdoor 130
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M&S cyberattack related to hacking group Scattered Spider

Retail Gazette

A hacking group called Scattered Spider has been named in connection with the ongoing M&S cyberattack. The hackers carried out a ransomware attack on M&S’s IT network, according to an unverified report from cybersecurity website Bleeping Computer. Criminal gangs can typically demand for up to 10m to reinstate access, industry sources have indicated.

Fashion 100
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Decline of the Expert?

LS Retail

iStock/Makhbubakhon Ismatova Want to understand a medical diagnosis, learn how to export , challenge a legal contract, or make sense of an economic forecast? Traditionally, your only option was to trust a trained professional. But now, AI tools like ChatGPT, Claude, and others are changing the gameoffering clear, confident, and accessible answers to complex questions.

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McDonald’s, Coca-Cola, and Tesla All Part of France’s Boycott Against the United States — Here’s Why

Retail Wire

McDonald's, Coca-Cola, and Tesla are just a few of the many companies affected.

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QVC Reframes Itself as a ‘Live Social Shopping Company,’ Plans 24/7 Livestreams on TikTok

Retail TouchPoints

QVC is working hard to revamp its image while staying true to its roots. Late last year the company changed its name from Qurate Retail Group to QVC Group , bringing its biggest brand to the forefront. Now QVC wants to shed its TV roots and become known instead as a live social shopping company, and its first big move is a new deal with TikTok Shop that will see the OG home shopping network host 24/7 live shopping streams on TikTok that viewers can join via the app any time, day or night.

Shopping 257
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How Yarn’n is revolutionising hygiene with a focus on First Nations communities

Inside Retail

Yarn’n, a First Nations-owned e-commerce brand and maker of environmentally conscious toilet rolls, has clinched an exclusive partnership with supermarket giant Woolworths as it continues to scale its ethical, sustainable and socially conscious business model. With a strong commitment to reducing environmental impact and directing a substantial profit share to the Yalari Foundation, Yarnn is transforming how consumers think about everyday essentials.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Top stores sign up to stay in big boost for Lincoln’s Waterside centre

Retail Focus

Three top stores have signed up to long-term stays in a big boost for Lincolns Waterside centre. H&M, Next and The Body Shop have all said they see a successful future at Waterside and want to be part of the centre for years to come. Fashion and homeware retailer H&M has said yes to a further 15 years at Waterside and is also investing in a major revamp to give the centres biggest store an exciting new look, feel and customer experience.

Shopping 147
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Sainsbury’s braces for price war squeeze as it forecasts flat profits

Retail Gazette

Sainsburys has forecast flat profits for the year ahead as it looks to maintain momentum in a highly competitive market, despite reporting a solid 7.2% increase in annual profit. The UKs second-largest supermarket said it expects retail underlying operating profit for 2025/26 to come in at around 1bn slightly down from the 1.036bn it delivered in the year to March 1 and below analysts expectations of 1.08bn.

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Visa’s nationwide showcase returns to champion local innovation and growth

A1 Retail

Visa invites towns across the UK to showcase their success stories for the third year ofLets Celebrate Towns. Six winning towns will each receive 20,000 to fund an approved local community initiative. Local authorities and community groups are encouraged to enter, with towns recognised at a ceremony in July. Visa, a leader in digital payments, has partnered with the British Retail Consortium (BRC) for the third year of Lets Celebrate Towns a nationwide initiative designed to spotlight areas of

Returns 99