June, 2024

article thumbnail

Retailers face rising risk of cybercrime. Here’s how to lock your digital doors

Inside Retail

Every six minutes a cybercrime is reported in Australia, with the average cost of an attack to a small business owner around $46,000. Enter Cyber Wardens, a free online training program launched by the Council of Small Business Organisations Australia (COSBOA), supported by the Australian Government and an industry alliance led by Telstra, CommBank and the Australian Cyber Security Centre.

article thumbnail

Meet Our 40 Under 40 Winners of 2024

Retail TouchPoints

For the fourth year, Retail TouchPoints and Design:Retail are revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands.

Wholesale 312
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Old-School Identity Theft on the Rise

Retail Wire

Old-school identity theft is making a strong comeback, with fraudsters targeting unsuspecting victims by using stolen checks, fake IDs, and forged signatures. This resurgence has left banks and government authorities scrambling to address the increasing threats.

277
277
article thumbnail

UK retail sales to EU plunge post-Brexit

Retail Gazette

British retail sales to the EU have plummeted £6bn since Brexit, despite a flourishing European ecommerce market, new research has found. While online retail is estimated to add £323bn of annual sales to EU economies, trade frictions from Brexit-related complexities are limiting this sales opportunity for UK brands and retailers, according to findings by Retail Economics and Tradebyte.

article thumbnail

The Pragmatic Guide to Composability

Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.

article thumbnail

Walmart targets Gen Z with apparel brand relaunch

Retail Dive

The overhaul of its “No Boundaries” private label is the retailer’s latest attempt to gain traction in fashion, this time with casual style and low prices.

Apparel 115
article thumbnail

Unlocking exceptional customer experience in retail

Retail Customer Experience

Research reveals consumers are willing to pay a premium for products from companies that demonstrate a deep understanding of and care for their customers.

More Trending

article thumbnail

Holiday Forecast: China-Direct Discount Apps will Attract Value-Conscious Consumers

Retail TouchPoints

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. “The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.

Consumer 268
article thumbnail

Costco Fans Frustrated by Exclusive Canadian Food Court Favorites

Retail Wire

Costco enthusiasts in the United States have been left frustrated and envious upon discovering that a popular food court item available in Canada is not offered stateside.

284
284
article thumbnail

Asda outsources staff to Indian firm amid cost-cutting efforts

Retail Gazette

Asda is outsourcing over 100 of its employees to an Indian-based supplier in a move sparking fears of job cuts, as the supermarket looks to cut costs. Outsourcing plans were revealed to staff in an email last week, affecting IT staff working in the grocery retailer’s Leeds headquarters, which houses 5,000 colleagues. According to the Telegraph , the proposal to move employees to Mumbai-headquartered Tata Consultancy Services was announced 24 hours before private equity firm TDR Capital too

article thumbnail

Netflix to Open Entertainment Venue at 1.9 Million-Square-Foot Shopping Center in Dallas

Shopping Center

Dallas — Netflix will open an entertainment venue within an anchor space at Galleria Dallas, a 1.9. million-square-foot shopping center in Dallas. Dubbed Netflix House, the establishment will feature immersive experiences,… The post Netflix to Open Entertainment Venue at 1.9 Million-Square-Foot Shopping Center in Dallas appeared first on Shopping Center Business.

Shopping 105
article thumbnail

Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

article thumbnail

J.C. Penney closing 4 stores in coming months

Retail Dive

The department store remains profitable, though net income plummeted nearly 90% last year and sales continued to slide.

article thumbnail

Froyo chain Yo-Chi marks growth milestone

Inside Retail

Frozen yogurt and acai brand Yo-Chi has opened its 30th store in Semaphore, South Australia, which management said marks a “huge milestone” for the brand. “It is amazing to see how many Australians have become a part of the Yo-Chi family that continues to grow by the day,” said Brooke Rodger, COO of Yo-Chi. Established in 2022, the yogurt shop is known for its buffet-style bar that allows customers to create their own frozen yogurt or acai desserts.

Planning 289
article thumbnail

Execs from Target, Hy-Vee and Five Below Top 2024 Retail Innovator Award Winners List

Retail TouchPoints

In the simplest terms, an innovator is someone who creates or introduces something new. But in the world of retail, innovators have the power and potential to do so much more: they drive cutting-edge tech implementations, unlock new revenue opportunities and help drive a brand into a new era of relevance and impact. This year’s Retail Innovator Award winners represent all of this — and more.

article thumbnail

US Sues Adobe for Deceptive Subscription Practices

Retail Wire

The U.S. government has initiated legal action against Adobe, alleging that the company has engaged in deceptive practices related to its subscription services. According to the Department of Justice (DOJ), Adobe has intentionally obscured the terms and fees associated with its subscriptions, making it difficult for consumers to cancel without incurring significant charges.

Consumer 264
article thumbnail

Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Morrisons chief customer officer exits after just 3 months

Retail Gazette

Darren Blackhurst has quit his post as Morrisons, just three months after rejoining the grocery giant in another blow for its turnaround plans. In February, CEO Rami Baitiéh named Blackhurst as interim chief customer and marketing officer on an interim basis, in a role that was expected to become permanent amid a host of leadership changes. But Blackhurst has said will be standing down, the Times reports, and the terms of his departure are currently being negotiated.

Grocer 122
article thumbnail

Are retailers listening to consumers and preparing for the imminent hyper-experiential retail renaissance?

Retail Customer Experience

Genuine human connection and personal interactions are going to drive retail growth, innovation, and brand loyalty this year and beyond. Brands need a plan to thrive in this renaissance of hyper-experiential retail.

Consumer 110
article thumbnail

Qurate faces Nasdaq delisting

Retail Dive

The struggling company, which runs home shopping networks QVC and HSN and a small brand portfolio, has until Dec. 9 to regain share price compliance.

Shopping 122
article thumbnail

Autobarn parent Bapcor receives $1.8bn buyout bid

Inside Retail

Private equity firm Bain Capital has offered to acquire automotive parts retailer Bapcor in a $1.83 billion deal. Bapcor, which owns the Autobarn, Autopro, Burson and Midas chains, said it had received an unsolicited, conditional and non-binding proposal at $5.40 per share after the sharemarket closed on June 7. The company added it had yet to finish assessing the merits of the offer.

article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

Walmart Adds Digital Shelf Labels, AI Shopping Assistant as Part of ‘Retail Renaissance’

Retail TouchPoints

Walmart has unveiled a slate of new tech innovations as part of its “Retail Renaissance,” which the company said is aimed at “meeting customer demand with adaptive retail, innovations that intuitively fit into customers’ lives as they seamlessly move across platforms and places.” The new tech includes the rollout of digital shelf labels at all 2,300 U.S. stores by 2026, testing of a Gen AI-powered digital shopping assistant and the integration of drone delivery into its app. “Driven by our

Shopping 269
article thumbnail

Pizza Hut Shutters 15 Locations Amid Legal Battle With Franchisee

Retail Wire

In a sudden move, Pizza Hut has closed 15 of its locations in the Midwest, with over 120 more at risk due to an ongoing legal conflict with its franchisee, EYM Group.

Location 264
article thumbnail

Clintons new owner admits business is ‘worse than expected’

Retail Gazette

The new owner of Clintons has admitted the high street chain is in a “worse state than expected” and does not forecast a return to profit until December 2025. Cardzone Group trading director James Taylor told Retail Gazette: “We weren’t optimistic as to what we would find or the condition the business would be in, but we underestimated the task to turn it around.

Shipping 114
article thumbnail

How IoT connectivity data can empower retail pharmacists

Retail Customer Experience

The implementation of IoT connectivity represents a strategic shift toward a more efficient and data-centric future for retail pharmacies. Harnessing the power of real-time data is critical for unlocking productivity at a time when it’s needed most.

ATS 116
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Pandora Opens Refurbished Evoke 2.0 Concept Store at Liverpool ONE

365 Retail

Grosvenor has announced that Pandora , the world’s largest jewellery brand, has opened a 2,000 sq ft Evoke 2.0 concept store at Liverpool ONE. This refurbishment of its existing unit on South John Street is part of the ongoing investment by several brands in the destination since the beginning of 2024. Pandora’s refurbishment introduces the Evoke 2.0 store concept, featuring a modern aesthetic designed to immerse visitors in the Pandora brand.

ATS 110
article thumbnail

City Chic may divest Avenue brand, launch capital raising

Inside Retail

City Chic is expected to divest its Avenue brand, with the Australian Securities Exchange agreeing to suspend trading of the shares of the women’s fashion retailer pending an announcement. City Chic also said it intends to launch an equity capital raising through a fully underwritten institutional placement and a fully underwritten pro-rata accelerated non-renounceable entitlement offer of new fully paid ordinary shares.

Fashion 266
article thumbnail

TikTok Debuts Gen AI Tool to Create Digital Avatars, Forms AI Advisory Board

Retail TouchPoints

TikTok has unveiled two new generative AI tools that will help creators and brands make influencer content at scale that include digital avatars and AI-enabled translation dubbing. The social platform also has created an advisory board to help facilitate future gen AI development at the company and discuss responsible use. The new tools join a suite of gen AI-enabled ad solutions, under the banner name Symphony, unveiled in May at the annual TikTok World event.

Marketing 247
article thumbnail

Automotive Industry Faces Deflationary Pressures

Retail Wire

In recent months, the automotive industry has been grappling with a growing challenge: consumers delaying their new car purchases. Despite improved availability and a return to normalcy in automotive production, high interest rates and price volatility have made many potential buyers hesitant. This reluctance to buy now, in the hopes of securing a better deal later, is setting the stage for a deflationary spiral that could have serious implications for the industry.

Returns 261
article thumbnail

Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

article thumbnail

Tesco launches marketplace to become one-stop shop online

Retail Gazette

Tesco has launched an online marketplace allowing customers the ability to shop thousands of third-party products when buying their groceries. The supermarket said the addition of a marketplace will make Tesco.com “a one-stop shop for everything customers need”. It has launched the platform with 9,000 products listed across DIY, garden, homeware, pet care and toys.

Shopping 130
article thumbnail

Express, Bonobos bought out of bankruptcy for $174M

Retail Dive

A newly formed joint venture between WHP Global and mall owners Simon, Brookfield and Centennial will keep 450 stores open and 7,000 jobs intact.

113
113
article thumbnail

Revo Opens New Pop-Up Store in Dubrovnik Harbor, Croatia

365 Retail

Revo , the performance eyewear company, has announced the opening of a new pop-up retail store in the picturesque harbour of Dubrovnik, Croatia. This marks another milestone in Revo’s global retail expansion strategy, following successful openings in Barcelona, Spain, and SoHo, Manhattan. Situated in the heart of Dubrovnik’s bustling main yacht marina at Lapadska Obala 17, the Revo pop-up store enjoys one of the highest traffic locations for tourists, boat owners, yacht owners, and cruise ship p

Shipping 114
article thumbnail

Country Road Group’s suppliers allegedly pressured into rebates

Inside Retail

Country Road Group’s parent Woolworths Holdings is investigating senior managers for allegedly negotiating rebates with suppliers despite prices having already been agreed. According to the Australian Financial Review ‘s sources, Country Road Group’s senior managers pressured its suppliers to meet the fashion retailer group’s earnings forecast.

Fashion 269
article thumbnail

From Concept to Deployment: Building Commerce Storefronts with Composable UI