2022

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Five leadership tips from entrepreneurs

Inside Retail

It can be easy to compare ourselves with others seemingly ten steps ahead in business, or to make the mistake of believing success came quickly or easily. In fact, many entrepreneurs will spend years learning from mistakes before solidifying and successfully executing a winning idea. What we don’t always see are the day-to-day steps of consistently working at an idea and on personal development to achieve said success.

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Role of Knowledge Management in the Retail Customer Experience Scenario

Retail TouchPoints

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and better. The question that arises now is, how can businesses stand out? According to Forbes, today’s business benchmark is customer experience. The key to having that edge over the competition is delivering top-notch customer experience, ensuring the quality of well-trained staff and continuously stud

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Offhand Practice designs second-hand bookshop in Shanghai to mimic greengrocer

Dezeen

Used books are displayed in supermarket-style crates at the Deja Vu Recycle Store in Shanghai , which local studio Offhand Practice has designed to counter the "shabby" image associated with second-hand shops. The store, which also carries pre-owned fashion, is located on the first and second floor of a three-storey building on Shanghai's buzzy Anfu Road.

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Cisco Secure 5 Best Practices Security Analysts Can Use to Secure Their Hybrid Workforce.

Cisco Retail

The hybrid work environment has been around for years, albeit not common but it existed. I can recall my first job where I was able to split my time working in an office and working from my makeshift home office. This was many moons ago as I will call it… pre-COVID-19. . Job seekers are certainly looking to have the flexibility of working from anywhere at any time – preferably in an environment of their choosing.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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The Future of DataWeave

Mulesoft

Following its introduction in 2015 as MuleSoft’s answer to data transformation, the DataWeave language has been on a path across and beyond Anypoint Platform. Today, we’re honored to announce that the future of DataWeave is now open. DataWeave: The evolution of our language Back in the time of Mule 3 and the early days of […]. The post The Future of DataWeave first appeared on MuleSoft Blog.

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What is the Cost of a Data Breach?

Small Biz Trends

It is critical for small business owners to protect confidential data proactively because the average cost of a data breach is huge. And in a worst-case scenario, data breach incidents can force businesses to be defunct as well. In this post, you will learn – what is the cost of a data breach and what you do to cut down the cost. Let’s explore: Where do the Data Breach Reports Come From?

More Trending

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Five Lessons On How To Personalize the Customer Experience

Hyken

I love to receive great examples of outstanding customer service. I’m always on the lookout for great stories, whether I personally experience them, or they are sent in by our followers. What I share with you today is a great example of personalized and proactive communication. While I provide the lessons, the example comes from one of our subscribers, Dawn Mushill, who shared a letter that BarkBox wrote to one of its customers.

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How retailers are connecting the metaverse to the real world and revenue

Retail Dive

Brands are diving into virtual environments to connect with young consumers. But are these digital spaces just billboards for brands, or can they have tangible benefits?

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8 Key Ecommerce Automation Strategies That Drive Sustainable and Profitable Growth

Retail TouchPoints

It’s hard to say that 2022 has been the year of ecommerce so far. Looking at all the stats, frankly one might even say quite the opposite. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% from a year ago, while in-store sales rose 10%. From another perspective, research showed that on average, the online share of total spending rose sharply, from 10.3% in 2019 to 14.9% at the peak of the pandemic.

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How Retailers can Overcome the Challenges Faced on the Path to Sustainability

Retail TouchPoints

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. Further reinforcing this misalignment is the finding that only half of the senior retailer executives surveyed believe sustainability to be an important purchase consideration for consumers

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Why Walmart is Doubling Down on Augmented Reality

Retail TouchPoints

Augmented reality tech is nothing new — in fact, it’s been around since 1968 (surprising, right?). And yet, it’s only in recent years that AR has begun to reach its full potential. Advancements in the tech itself and the growing ubiquity of smartphones have converged to create a whole host of new applications for AR outside the realm of gaming — and one of the biggest arenas is commerce.

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Top 4 Strategies for AI-Powered Profitability

Retail TouchPoints

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. Enter artificial intelligence (AI). Many retailers are turning to AI to help boost productivity while keeping costs in check.

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Bloomingdale’s Kicks off 150th Year with Virtual Store, Anniversary Exclusives and Events

Retail TouchPoints

Blackstock & Weber for Bloomingdale’s 150th. Bloomingdale’s has debuted a lineup of designer collaborations, events and digital activations, including a virtual store, to celebrate its 150 th anniversary. A 150th Anniversary Collection of exclusive limited-edition merchandise launched on Sept. 8, the day before New York Fashion Week kicks off.

Fashion 360
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Influencers: A Secret Weapon for Tackling Supply Chain Challenges

Retail TouchPoints

With supply chain challenges rampant worldwide, many brands and retailers are focusing on consistent, even proactive, communication to address the demand side of the equation. But Lindsay Jerutis, GM for ShopStyle Collective , believes that marketing and social teams are overlooking a significant opportunity: using influencers to sway product demand and respond to product availability challenges.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Trivago fined $44.7 million for misleading travellers

Inside Retail

Online travel booking company Trivago has been ordered to pay $44.7 million in penalties by the Australian Federal Court for misleading consumers over hotel prices. The court found that in January 2020, the company deceived consumers through misleading misrepresentations of hotel room rates on its website and in television advertisements. . Trivago had used an algorithm to determine which travel booking site paid the highest cost-per-click fee and highlighted them on its website.

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Lowe’s Employs RFID, Blockchain to Combat Retail Theft

Retail TouchPoints

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain. Called Project Unlock , the new technology combines low-cost RFID chips and IoT sensors to activate power tools at the point of purchase while also creating a secure, publicly accessible and anonymized record of legitimate purchases on the blockchain.

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Lowe’s Sells Canadian Business to Sycamore Partners for $400 Million

Retail TouchPoints

Lowe’s has entered into a definitive agreement to sell its Canadian retail business to Sycamore Partners for $400 million in cash plus a performance-based deferred consideration. The business, which is based in Boucherville, Quebec, operates approximately 450 corporate and independent affiliate dealer stores under several different formats and banners, including RONA , Lowe’s Canada , Réno-Dépôt and Dick’s Lumber.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

PayPal has come a long way from the days when it was known primarily as the way to pay on eBay. Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. “Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Aldi launches robotic pizza vending machine, Pizzabot

Inside Retail

Aldi Corner Store in North Sydney has debuted a first of a kind pizza-making robot vending machine, dubbed Pizzabot. The collaboration with Bondi startup Placer Robotics, will serve restaurant-grade pizzas in two minutes for a limited time. The vending machine is designed and manufactured in Australia. Huw Longman, director of Aldi Corner Store commented: “We understand our shoppers are motivated by quality, value and supporting local.

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. For retailers, the revolutionary payments shift towards cryptocurrency will certainly come with challenges, but it may all be worth it.

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How AI will increase your search ROI

Inside Retail

Your on-site search bar is one of the most popular ways for customers to find what they are looking for on your site. It also offers conversion rates 1.8x higher than browsing alone! However, most e-commerce businesses treat search as an infrastructure cost like web hosting. Friends, retailers, countrymen… lend me your ears… if there’s one myth to dispel, it’s that search is “just another website feature” or “sunk cost.

Returns 360
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To Upgrade, or Simply Renew? That is the Question.

Cisco Retail

Cisco DNA for SD-WAN and Routing subscription software has been around for the better part of three years now. If you are one of the many customers that took advantage of this subscription back then , you are faced with a decision. No, the decision isn’t whether or not to renew. Renewal is a given, presuming you still plan to migrate over to SD-WAN, or plan to continue to use the SD-WAN functionality enabled by Cisco DNA Software.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Cisco U. Inclusive Learning, Delivered

Cisco Retail

We recently introduced Cisco U., one of our newest learning initiatives, at Cisco Live. Cisco U. promises to meet the diverse global community through an inclusive digital learning experience. If you’re wondering what that means, well, I’m so glad. Inclusive learning is something that is a huge priority for me on a personal level. And as a member of the product team for Cisco U., I find myself uniquely positioned to explain how Cisco U. embraces inclusive learning. .

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Cisco DNA Center Release 2.3.3 – What’s New?

Cisco Retail

Ever have one of those days where you’ve almost reached the office and you realize you left your laptop at home? Doubling back and refighting traffic is awful, frustrating, and completely inefficient. By the time you finally get to the office, it feels as if you’ve already put in a full day. We’ve all had days like that, and Cisco wants to make sure that managing your network isn’t a grind.

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Our Responsible Approach to Governing Artificial Intelligence

Cisco Retail

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Chief Information Officers and other technology decision makers continuously seek new and better ways to evaluate and manage their investments in innovation – especially the technologies that may create consequential decisions that impact human rights.

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Quick Start: Prep Your Dev Environment for Kubernetes

Cisco Retail

Getting started on a new platform, especially containers and Kubernetes, can appear overwhelming. But with the right setup and tools, you’re much more likely to get ramped up quickly. Let’s take a look at a good lineup of tools to install on your developer environment to get started with Kubernetes. All of the tools used listed here are tested and run Windows 10 Pro, MacOS Monterey, and Ubuntu 20.04.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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National Veterans Small Business Week is Almost Here

Small Biz Trends

The U.S. Small Business Administration (SBA) has announced some planned events to celebrate the upcoming National Veterans Small Business Week (NVSBW) from October 31 to November 4. National Veterans Small Business Week is Almost Here. The plans include a series of virtual and in-person events highlighting the entrepreneurial spirit and resilience of veteran small business owners in the United States.

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Networking Demystified: Why Wi-Fi 6E is Hot and Why You Should Care

Cisco Retail

Wi-Fi 6E is here and the worldwide Wi-Fi community is buzzing about it. But why is it a major change? What does it mean for people’s Wi-Fi experience and infrastructure vendors like Cisco? And why are Cisco engineers excited about the opportunities for innovation? Read on to learn about the details of 6E and how this technology transition can enhance your career too.

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Cisco Certified CyberOps Professional, CBRFIR, and Proactive Network Protection

Cisco Retail

The cybersecurity landscape is constantly changing. The networks that connect our world are targets, and the adversaries targeting them are evolving. Every day, new methods for infiltration and disruption are developed and put into effect against the systems we rely on. This means we must change how we think about security in several ways: Security must be foundational to every decision we make when designing and implementing a network.

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More than a VPN: Announcing Cisco Secure Client (formerly AnyConnect)

Cisco Retail

We’re excited to announce Cisco Secure Client, formerly AnyConnect, as the new version of one of the most widely deployed security agents. As the unified security agent for Cisco Secure , it addresses common operational use cases applicable to Cisco Secure endpoint agents. Those who install Secure Client’s next-generation software will benefit from a shared user interface for tighter and simplified management of Cisco agents for endpoint security.

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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.