Hyken

APRIL 22, 2022

This week, we feature an article by Luke Jamieson, Regional Director at Centrical , the next-gen employee engagement and performance platform. He writes about the importance of engagement and employee experience to an organization’s productivity to business success. A virtuous cycle of employee engagement.

Employee Engagement 106

Employee Engagement Customer Experience ATS 106

Graff Retail

JUNE 22, 2023

We all talk about employee engagement. And, there’s certainly no shortage of tactical solutions you could implement to improve engagement levels. Yet, what’s always true is the undeniable link between the quality of Leadership and Employee Engagement. We all know how important it is to driving results.

Employee Engagement 52

Employee Engagement 52

Graff Retail

MARCH 1, 2021

We’re still all reeling from COVID-19 and with the lockdown, it seems retailers will continue to be faced with challenging situations.

Employee Engagement 52

Employee Engagement 52

Retail Times

AUGUST 14, 2023

WorkL, the employee experience platform which measures, tracks and improves employee engagement and employee happiness at work, reveals that the average Wellbeing Risk score for employees working in Retail is now 11% points above other workplace averages which have dropped from 33% to 26%.

Employee Engagement 75

Employee Engagement ATS 75

Inside Retail

AUGUST 14, 2023

Thirdly, happier people = happier customers Engaged employees are happier, more productive and more effective at their jobs. Culture Amp’s survey on Retail Australia shows the sector scores below the global average on employee engagement at 70 versus 73 per cent, ranking in the bottom half of all markets.

Customer Experience 130

Customer Experience Employee Engagement Shopping Consumer 130

Theatro

APRIL 25, 2022

This disconnection decreased employee engagement, reduced service speed, lowered productivity, and lead to disjointed operational workflows. Limitations on customer satisfaction, employee engagement, and task completion. Fragmented communications, disjointed workflows, and ill-informed teams. Send targeted communications.

Employee Engagement 98

Employee Engagement Fulfillment Customer Experience Shopping 98

Inside Retail

JUNE 15, 2023

This is costing companies money — and lots of it Gallup goes on to tell us that managers hold the key for up to 70 per cent of employee engagement. And that 70 per cent of engagement, equates to a difference of 20 per cent in productivity and in profit. It’s easy to re-engage them. Would you let it persist?

Management 130

Management Employee Engagement ATS Marketing 130

Retail Focus

JUNE 21, 2023

Thanks to the use of digital tools, such as open-shift management and two-way communication module, businesses can improve employee engagement and ensure that information always gets to the right place when needed. But that can be overcome through effective employee communication management.

Employee Engagement 147

Employee Engagement Supermarket Management Finance 147

Inside Retail

FEBRUARY 9, 2022

There’s growing awareness of the importance of employer brand, and the connection between engaged, productive staff and business outcomes. Research by Forbes Insights found that revenue growth is linked to high EX performance (defined as ‘high employee engagement and satisfaction’), regardless of how much companies prioritise CX or not.

Payment Services 130

Payment Services Employee Engagement Customer Experience Beauty and Health 130

Theatro

JUNE 19, 2023

Driving Employee Engagement and Satisfaction Strong communication among associates fosters a positive work environment and boosts employee engagement and satisfaction. When associates feel informed and connected, they are more likely to be motivated, productive, and loyal to their organization.

Visual Merchandising 96

Visual Merchandising Employee Engagement Customer Experience Promotions 96

Inside Retail

JANUARY 8, 2023

The company now offer coffee, hot beverages, pantry services, vending, catering, and employee engagement events. In addition, its services have expanded beyond micro markets. Morsl recently signed a lease for an office and warehouse space in Marrickville, Sydney, to accommodate its planned business expansion.

Marketing 130

Marketing Checkout Employee Engagement Planning 130

Small Biz Trends

JULY 9, 2022

Boost Employee Engagement. Your employees are likely the ones who interact directly with customers most often. So if they’re engaged at work, your customers will be more likely to have a positive experience. This Aircall post by Emily Gregor features seven tips for boosting employee engagement.

Employee Engagement 140

Employee Engagement Marketing Customer Experience Location 140

Wiser

JULY 11, 2022

Retail has one of the highest employee turnover rates in the job industry, and continuously having to train and retrain new staff can leave a wide margin for error. On top of this, a lot of time and effort goes into replacing employees. This can eventually lead to negative employee-customer experiences—hurting your brand image.

Employee Engagement 110

Employee Engagement Shopping Advertising Consumer 110

Hyken

AUGUST 18, 2023

Employee Engagement and Satisfaction Metrics Monitoring employee engagement and satisfaction is vital to understand how AI adoption impacts their work experience. High employee engagement is often indicative of a successful and balanced AI implementation.

Customer Experience 52

Customer Experience Employee Engagement Marketing Management 52

Retail TouchPoints

NOVEMBER 23, 2022

A federal judge has reportedly ordered Amazon to stop retaliating against employees engaged in workplace activism, according to the Associated Press.

Employee Engagement 122

Employee Engagement ATS 122

Inside Retail

AUGUST 31, 2023

It is this trust between leadership and their employees that sets the tone for employee engagement and performance. Trust and employee engagement Research has established a strong link between trust and employee engagement.

Employee Engagement 130

Employee Engagement Returns Promotions Management 130

Retail Times

JUNE 30, 2023

Companies across the world are eligible to be ranked by WorkL, the employee experience platform which measures, tracks and improves employee engagement. Entry to be on the only official list that recognises the happiest companies for people to work at are open. Retail Times - Retail news, reports, analysis & comment

Employee Engagement 45

Employee Engagement ATS 45

Retail Times

JULY 24, 2023

Employee sentiment in the retail sector has been captured by WorkL, the database that helps organisations measure, track and improve engagement. WorkL’s latest report compiles employee engagement data in retail between 1 April and 11 June 2023 and features responses from employees in more than 3,000 organisations.

Employee Engagement 40

Employee Engagement 40

Hyken

APRIL 11, 2022

Employee Engagement vs. Employee Experience: What’s the Difference & Why it Matters by Luke Jamieson. LinkedIn Pulse) Employee engagement, workplace culture, employee experience… these are popular captions that show up frequently in conversations about the current and future state of work.

Employee Engagement 54

Employee Engagement Customer Experience Returns Location 54

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware.

Employee Engagement 52

Employee Engagement Store Operations Location Inventory Management 52

Hyken

MARCH 10, 2023

This week, we feature an article by Kathleen White, a business manager who helps organizations improve career opportunities and employee engagement. Molly Hopper is a business manager with a keen interest in new ways to improve career opportunities and employee engagement.

Employee Engagement 98

Employee Engagement Customer Experience Management Location 98

VMS

DECEMBER 2, 2022

where he was responsible for leading all employee engagement initiatives. Dick’s Sporting Goods (Pittsburgh) announced that Ray Sliva will join it as Executive VP, Stores, effective Jan. Most recently, Sliva served as chief people officer at Best Buy (Richfield, Minn.),

Sporting Goods 88

Sporting Goods Outdoor Employee Engagement Location 88

Graff Retail

JANUARY 25, 2022

We often ‘beat you over the head’ with what you need to do to increase sales, improve the customer experience and build employee engagement. After all, that’s the work we do with our clients. But here are 10 Things NOT To Do To Drive Results.

Employee Engagement 64

Employee Engagement Customer Experience 64

Hyken

AUGUST 19, 2022

She shares how organizations can improve employee engagement and customer satisfaction. Be open to improvisation, encourage agents when they successfully go off script and consult your employees for script revisions and updates to improve both employee engagement and customer satisfaction across your organization. .

Customer Experience 68

Customer Experience Employee Engagement Fulfillment Management 68

Small Biz Trends

JULY 2, 2022

Understand Your Employee Engagement Numbers. Engaged employees tend to get more done and care more about doing their jobs effectively. In order to foster engagement, it helps to first understand the landscape. Piyush Shah shares various employee engagement statistics in this Jobillico post.

Employee Engagement 105

Employee Engagement Consumer Management 105

365 Retail

SEPTEMBER 17, 2023

Foster Employee Engagement A retail manager who knows how to foster employee engagement effectively is one step closer to achieving business goals seamlessly. Engagement goes beyond simply keeping employees happy.

Inventory Management 52

Inventory Management Store Layout Management Shopping 52

Theatro

OCTOBER 6, 2022

Frontline employees are vital to a retailer’s operation. The quality of a customer’s experience is directly related to the level of employee engagement. This is clearly a perfect storm directly impacting employee engagement and customer experience across all retailers.

Employee Engagement 52

Employee Engagement Customer Experience Checkout Shopping 52

Inside Retail

JANUARY 12, 2023

Since the launch of Morsl’s micro markets, our service offering has extended to coffee, pantry, breakroom procurement and employee engagement events. IR: What will workable wellness solutions look like for employees, why is that important for the brand? IR: Can you discuss how the business works?

ATS 130

ATS Employee Engagement Kiosk Location 130

Retail Wire

MARCH 8, 2023

Starbucks interim CEO Howard Schultz agreed to testify before the Senate Health, Education, Labor and Pensions Committee as part of its investigations into the coffee giant’s labor practices and its treatment of employees engaged in union organizing activity.

Employee Engagement 40

Employee Engagement 40

Retail TouchPoints

JUNE 8, 2022

. “Whether applicants are looking for seasonal employment or an exciting career with a dynamic global retailer, we provide the resources and ‘One Team’ culture to help them find growth and fulfillment and a global brand with an array of programs that create award-winning engagement among our team members.”

Store Operations 109

Store Operations Checkout Employee Engagement Fulfillment 109

365 Retail

AUGUST 18, 2022

But nearly as many (87%) say feeling valued and supported by management and trusted organisation leadership (85%) are crucial to engender loyalty and employee engagement, reveals exclusive research from YOOBIC , the digital workplace leader, in its 2022 State of the Frontline Employee Experience survey of over 1,400 retail and hospitality employees.

Planning 67

Planning Employee Engagement Management 67

LS Retail

OCTOBER 5, 2021

How to implement a communication and diverse work culture that keeps international employees engaged? ©2021 Women Entrepreneurs Grow Global. All rights reserved. Wonder how to find great candidates from around the world? What tools and technology make it all work?

Employee Engagement 86

Employee Engagement Shipping ATS 86

Inside Retail

MAY 29, 2021

One of the most important touchpoints an employee has with their employer is when and how they get paid. Ensuring they are paid accurately, on time, every time is key to employee engagement.

Employee Engagement 259

Employee Engagement Fulfillment Shopping Location 259

Retail TouchPoints

DECEMBER 22, 2022

In November, a federal judge ordered Amazon to stop retaliating against employees engaged in workplace activism as part of a lawsuit regarding the organizing of a warehouse on Staten Island, N.Y. This is the second action Amazon has faced from U.S. authorities in recent months.

ATS 103

ATS Employee Engagement Location 103

Retail Focus

DECEMBER 9, 2022

It’s given us the ability to transition away from email and really create a place of support and engagement for our teams.”. “At At YOOBIC, we know that meaningful employee engagement is the key to boosting employee morale and performance—as well as the agility, resilience, and profitability of the organisation as a whole.

Employee Engagement 130

Employee Engagement Fashion ATS Promotions 130

Retail TouchPoints

MARCH 15, 2023

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline.

Employee Engagement 100

Employee Engagement Management Point of Sale Planning 100

Inside Retail

JULY 7, 2022

Sheike just hosted its first ever national conference for team members, which Roux sees as an important part of the brand’s employee engagement efforts. . “We We are exploring some other ways that we as a business can continue to engage our team from a holistic level to ensure we are delivering an exceptional place to be,” she said.

Employee Engagement 130

Employee Engagement Fashion Marketing Returns 130