5 Tips For Boosting Retail Employee Engagement

Retail Next

This wouldn’t be a problem if employee retention weren’t vital to business growth. Long-serving employees make fewer mistakes, work more efficiently, and contribute vastly more than fresh hires ever can. So how do you convince retail employees to stick around for quite some time?

Leyland SDM boosts employee engagement and store efficiency with YOOBIC

A1 Retail

By delivering communication, merchandising and health and safety checklists to colleagues in the flow of work, Leyland SDM has seen an increase in employee engagement across the business, explains Jonathan Jennings, Chief Executive of Leyland SDM.

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Leyland SDM boosts employee engagement and store efficiency with YOOBIC to support rapid business growth

365 Retail

By delivering communication, merchandising and health and safety checklists to colleagues in the flow of work, Leyland SDM has seen an increase in employee engagement across the business, explains Jonathan Jennings, Chief Executive of Leyland SDM.

The Kooples fashions exceptional employee engagement and measures improvements in compliance and CX in partnership with YOOBIC

Retail Times

French fashion retailer, The Kooples, has increased employee engagement, utilising frontline staff expertise to inform product design, and exceeded compliance and customer satisfaction targets in partnership with YOOBIC, the digital workplace solution for frontline teams.

Guest Post: How to Use an LMS for Employee Skill Development

Shep Hyken

He writes about how using a learning management system (LMS) expedites employee skill development in your organization. Therefore, teaching employees new skills is important as it can help improve retention and turnover rates as well as ensure better productivity. .

In A COVID-19 World, Retailers Should Focus on Keeping Employees Engaged [Video]

Graff Retail

We’re still all reeling from COVID-19 and with the lockdown, it seems retailers will continue to be faced with challenging situations. Retail Articles

The Three N’s of Employee Fulfillment

Shep Hyken

In the best of times, it’s important to keep your best employees. So, how can you keep good employees, and keep them not only engaged with their jobs but also engaged with their customers? The best employees don’t just work for a paycheck.

Sephora Enhances Employee Communications During COVID and Beyond

Retail Touch

To make the most of opportunities as it prepared its stores for reopening, Sephora focused on elevating field communications with its 12,000 retail associates, providing them with vital tools and timely information that would keep employees up-to-date and engaged across its 530 stores in the U.S.

Empowering Frontline Success: Stop Killing Engagement with Micromanagement

Theatro

Yet, too often, businesses take the bait and waste valuable dollars on expensive hardware that promises to help compensate for poor employee engagement and performance instead of solving the fundamental problems of underutilization and disconnection.

Streamlining Consistent In-Store Communication during Seasonal Spikes

Theatro

However, staffing sufficient employee resources like these at all times is difficult and cost-prohibitive. Uncategorized Customer loyalty Digital Transformation Employee Engagement Empowerment In-Store Communication Labor Shortage Manager Effectiveness Retail

Streamlining Consistent In-Store Communication during Seasonal Spikes

Theatro

However, staffing sufficient employee resources like these at all times is difficult and cost-prohibitive. Uncategorized Customer loyalty Digital Transformation Employee Engagement Empowerment Labor Shortage Manager Effectiveness Retail

Walmart Wireless Partner’s Motivational ‘Secret Sauce’: On-Demand Pay Services for Employees

Retail Touch

Keeping retail hourly workers engaged and motivated is a tough challenge at any time, and the stresses on frontline workers from the coronavirus pandemic have not made it any easier. Reale shared insights regarding what they’ve been doing to keep their employees safe, motivated and productive.

Frans Johansson: How Diversity Drives Innovation and Attracts Top Talent

Retail Touch

Industry Insights Topics Features Retail Innovation Featured employee engagement employee retention retail innovation diversity The Retail Innovation Conference Frans Johansson The Medici Group HCM workforce culture diversity and inclusion DE&IAs CEO of The Medici Group , Frans Johansson spends his days consulting with business leaders on the value of Diversity, Equity & Inclusion (DE&I), and how they support business differentiation and growth.

Building Unity on a Remote International Team (wegginar)

LS Retail

How to implement a communication and diverse work culture that keeps international employees engaged? ©2021 Women Entrepreneurs Grow Global. All rights reserved. Wonder how to find great candidates from around the world?

For customers, retail staff are the embodiment of your brand. It’s time to get serious about their status in your business.

Retail Focus

Of all the challenges, the issue of employee engagement is a big one, but it’s also something that can be fixed quite simply and quickly.

Emirates Leisure Retail back-pays $5m+ and signs FWO undertaking

Inside Retail

Emirates Leisure Retail identified that 2381 current and former employees were underpaid $4,722,350, plus $450,119 in superannuation, between 2014 and 2019. per cent and superannuation, to 1566 employees.

Long-term employee and customer relationships key to retail growth

Inside Retail

If employers invest in their people, provide meaningful learning opportunities, and help employees grow within their organisation, retail staff can have successful and engaging long-term careers. Invest in new innovations to support the holistic well-being of employees.

Amazing Business Radio: Stacy Sherman

Hyken

Shep Hyken interviews Stacy Sherman, Founder of DoingCXRight and Director of Customer Experience & Employee Engagement at Schindler Elevator Corporation. Allow a diverse group of employee’s voices to be heard. Diversity and Inclusion Within the CX Featuring Stacy Sherman.

Unibail-Rodamco-Westfield wins two National Awards

A1 Retail

Unibail-Rodamco-Westfield (URW), a developer and operator of flagship retail destinations, has been recognised for its first-class family focus for employees, winning two accolades at this year’s Best Practice Awards from work-life balance charity Working Families.

Guest Post: Customer Experience: Expectation vs. Reality

Shep Hyken

This week we feature an article by Tanya Ahmed, a Digital Marketer of Vantage Circle , a cloud-based employee engagement platform. Provide employee feedback platforms that can help stimulate small changes. Know where your customers engage with your business online. .

Roubler solution resolves modern award headaches for retailers

Inside Retail

Australia’s commitment to fair practice in the workplace has resulted in a unique challenge for employers navigating the modern award system, which sets out minimum terms of employment including rosters, allowances and pay.

5 Ways to Achieve Employee and Customer Retention

Retail Touch

A common theme being emphasized in the business world now more than ever is that what happens on the inside of an organization and amongst employees is often felt on the outside by its customers. In addition, 45% of employees complain that outdated technology keeps them from being productive.

Guest Post: 4 Ways to Transform Customer Experience While Growing Rapidly

Shep Hyken

Happy Enabled Employees = Happy Customers. Through a variety of surveys and feedback forums, XGS realized that we had some work to do to create an internal culture that drove employee engagement and satisfaction.

Why you can’t underestimate the value of hiring older workers

Inside Retail

Mentoring creates trusted relations, increases employee engagement and retention, provides inspiration, encouragement and helps diversity. We have all worked with those special, reliable employees who have seen it all before and know how to weather the latest storm.

For customers, retail staff are the embodiment of your brand. It’s time to get serious about their status in your business.

365 Retail

Of all the challenges, the issue of employee engagement is a big one, but it’s also something that can be fixed quite simply and quickly.

Unibail-Rodamco-Westfield named Top 30 employer for working families for fifth year in a row

A1 Retail

URW is focused on ensuring that all employees reach their full potential and are committed to building a culture that promotes diversity and inclusion, wellbeing, CSR and values difference and work-life balance, whilst working flexibly to support the needs of all employees, particularly those with children or those acting as carers for other family members. The focus on wellbeing over the past 18 months complements the wider programme of employee support at URW.

How The COVID-19 Crisis Impacts The Employee-Customer Relationship And How To Keep It Strong

Retail Touch

For decades, the ‘Service-Profit Chain’ concept that engaged employees led to satisfied customers and ultimately, greater profitability, has been widely accepted and practiced across many industries, particularly businesses where customers routinely have face-to-face interactions with employees.

From the source: Blaine Callard, Freedom

Inside Retail

We’ve been working hard on transparency and trust, our employee engagement scores and buy-in is up and up and all that is important to driving change. You can’t drive change in an organisation where people aren’t engaged and aren’t buying into that.

Powering an inclusive recovery through retail

Cisco Retail

Everything just mentioned – from staffing issues, to bridging online and in-person sales, to digitization and making both customers and employees feel informed, safe, and reassured that their experience is the best of the best – is led by Cisco solutions.

The evolution of Aussie fashion: A chat with retail veteran David Briskin

Inside Retail

Then you’ve got the other aspect, which is Thread Together’s employee engagement programs.

5 ways that Cisco is doing its part to #BeCyberSmart

Cisco Retail

Employee engagement: Our internal Keep Cisco Safe risk mitigation campaign provides Cisco employees mandatory annual security training, ongoing phishing simulations, year-round security nurturing and the resources to keep security and trust top of mind.

Desigual powers digital transformation of operations and customer experience in partnership with YOOBIC

365 Retail

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. The biggest benefit of implementing YOOBIC is we find the teams are much, much more engaged.

Be Honest. Be Prepared. Be You.

Cisco Retail

So far, I’ve been working on several different projects, employee engagement initiatives, internal communications activities, and content creation. This post was authored by Ines Mateus a Customer Experience Intern from Portugal. .

How Retailers Can Build ‘Forgivability’ to Survive a Cyberattack

Retail Touch

Reiterate the importance of cybersecurity measures to employees: Make sure your entire team understands the importance of cybersecurity to both your company’s reputation and your financial well-being. Employees are one of the most important parts of a company’s security equation.

The store associate of the future

365 Retail

By delivering communication, merchandising and health and safety checklists to colleagues in the flow of work, Leyland SDM has seen an increase in employee engagement across the business.

Bringing Sustainability and Innovation to the Grocery Store Supply Chain

Retail Touch

Laura McCord is Executive Director of Sustainability and Corporate Responsibility at KeHE , driving environmental stewardship, employee engagement, and community involvement within the company.

Delivering Safe Return to Office & Smarter Customer Interactions

Cisco Retail

Chris Bottger, Cisco Americas Workplace Experience Strategist indicates Employee Engagement continues to be a challenge as FinServ employers assess a Safe Return to Office strategy.

16 Steps We’re Seeing Retailers Take to Prepare for the Next Normal

Theatro

Covid-19 has left shoppers and employees alike, “distracted, scared, and overwhelmed,” in the words of one retailer. Enabling New Customer Engagement Norms and Models. Seeing associates engaged in regular sanitation tasks is the first step.

People Behind CSR at Cisco: Hoa Tran makes a difference through community impact programs

Cisco Retail

Each blog in this series will highlight a different Cisco employee who works closely with CSR initiatives across the company. It is a really great opportunity for employees to get more involved. Cisco employee champions are the backbone of this program.

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Leadership In A Time Of Crisis: A ‘Future-Focused Vision’ Is Key To Winning Employee And Stakeholder Loyalty

Retail Touch

Empathy in particular is becoming more central as C-level executives try to maintain customer trust, employee engagement and shareholder value — even as their businesses struggle. RTP: Employees obviously play a crucial role in helping the CEO’s vision come to life.