5 Tips For Boosting Retail Employee Engagement

Retail Next

This wouldn’t be a problem if employee retention weren’t vital to business growth. Long-serving employees make fewer mistakes, work more efficiently, and contribute vastly more than fresh hires ever can. So how do you convince retail employees to stick around for quite some time?

Zoho Workplace Promises Enhanced Communication and Employee Engagement

Small Biz Trends

Small business employees now can take their office suites anywhere while accessing and working on documents, spreadsheets and presentations. For example, newly hired employees working on a fully remote basis miss on interactions with colleagues and company leadership.

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GANT ignites employee engagement and learning in partnership with YOOBIC

Retail Times

Global fashion brand, GANT, has created a digitally connected global community for its frontline workers - increasing employee engagement, improving operational excellence, and driving increased sales conversions - in partnership with YOOBIC, the digital workplace solution for frontline teams.

Retail safety tracking: Improving employee engagement and retention

Retail Dive

Workplace safety is important in every industry. For this reason, retailers are increasingly incorporating the power of safety management systems (SMS

Leyland SDM boosts employee engagement and store efficiency with YOOBIC

A1 Retail

By delivering communication, merchandising and health and safety checklists to colleagues in the flow of work, Leyland SDM has seen an increase in employee engagement across the business, explains Jonathan Jennings, Chief Executive of Leyland SDM.

Concerned about quiet quitting? You might need a workplace wellness plan

Inside Retail

The pandemic brought new workplace challenges to the fore, while employee concerns about mounting workloads, constant change and expectations about always being contactable outside work continue to rise. Employee-choice market. Employees have more options about where and how they work.

Guest Post: The Intersection of Engagement and Productivity

Shep Hyken

This week, we feature an article by Luke Jamieson, Regional Director at Centrical , the next-gen employee engagement and performance platform. He writes about the importance of engagement and employee experience to an organization’s productivity to business success.

Why it’s time to twerk your work perks

Inside Retail

I can’t tell you how much this upsets the social committee members, who spent months coming up with the new employee perks. Big or small, each of the perks from these retailers tells a story to the employee and the wider community about what the company values.

11 Tips To Create A More Personalized Marketing Campaign For Your Target Audience

Theatro

News Retail Employee Engagement Engagement Experience Manager Effectiveness Productivity SatisfactionLink to the Article. The post 11 Tips To Create A More Personalized Marketing Campaign For Your Target Audience appeared first on Theatro.

The Kooples fashions exceptional employee engagement and measures improvements in compliance and CX in partnership with YOOBIC

Retail Times

French fashion retailer, The Kooples, has increased employee engagement, utilising frontline staff expertise to inform product design, and exceeded compliance and customer satisfaction targets in partnership with YOOBIC, the digital workplace solution for frontline teams.

Your guide to working out your workforce

Inside Retail

In the short term, it will be important to engage and prepare teams adequately for what’s ahead, and to generate excitement about what can collectively be achieved. This all makes a strong case for focusing on retaining employees and keeping turnover as low as possible.

Mismatch in values with employers contributing to employee exodus

Inside Retail

Employees also want their employers to be more proactive in sharing their purposes and values. Identifying and understanding the values that are important to employees can help companies prioritise the actions that will have the biggest positive impact.

Guest Post: Agents Are the Answer: Empower Your Workforce to Improve Customer Experience and Reduce Attrition

Shep Hyken

She shares how organizations can improve employee engagement and customer satisfaction. In 2022, the Conversation Excellence Lab at Balto had the same question and discovered what makes contact center employees feel fulfilled, successful, and effective in their roles. .

In A COVID-19 World, Retailers Should Focus on Keeping Employees Engaged [Video]

Graff Retail

We’re still all reeling from COVID-19 and with the lockdown, it seems retailers will continue to be faced with challenging situations. Retail Articles

50 Innovative Companies to Watch in 2022

Theatro

News Retail Employee Engagement Engagement Experience Manager Effectiveness Productivity SatisfactionLink to the Forbes Article. The post 50 Innovative Companies to Watch in 2022 appeared first on Theatro.

Guest Post: How to Use an LMS for Employee Skill Development

Shep Hyken

He writes about how using a learning management system (LMS) expedites employee skill development in your organization. Therefore, teaching employees new skills is important as it can help improve retention and turnover rates as well as ensure better productivity. .

Everything-as-a-Service: It’s time to unite software and devices under the same model

Theatro

News Retail As A Service Employee Engagement Engagement Experience Productivity SatisfactionLink to the Fast Company Article. The post Everything-as-a-Service: It’s time to unite software and devices under the same model appeared first on Theatro.

Guest Post: How To Get Customer Service, Sales & Marketing Teams On The Same Page

Shep Hyken

Employee Engagement company culture customer service team employee engagementThis week, we feature an article by Dmitry Dragilev, Founder of the keyword and SEO tools, TopicRanker.com , JustReachOut , and Chief SEO Geek.

How Retailers Can Improve Their Front-Line Teams’ Satisfaction

Theatro

News Retail Employee Engagement Engagement Experience Manager Effectiveness Productivity SatisfactionLink to the Forbes Article. The post How Retailers Can Improve Their Front-Line Teams’ Satisfaction appeared first on Theatro.

Leyland SDM boosts employee engagement and store efficiency with YOOBIC to support rapid business growth

365 Retail

By delivering communication, merchandising and health and safety checklists to colleagues in the flow of work, Leyland SDM has seen an increase in employee engagement across the business, explains Jonathan Jennings, Chief Executive of Leyland SDM.

From perks to poaching: How retailers are combating the labour shortage

Inside Retail

Without engaged employees, it isn’t possible to create memorable and personalised experiences for customers,” Jeff Clarke, Ceridian’s director of value advisory Asia Pacific and Japan, told Inside Retail. Business HR Latest Professional Top Stories employee engagement hiring labour

How to stop the great resignation with great conversations

Inside Retail

And – spoiler alert – great conversations make you a great leader, greatly improve engagement and motivation, and get great results. What does that mean for your employees?

The end of Roe v. Wade is already impacting US retailers. Here’s how

Inside Retail

Patagonia, Dick’s Sporting Goods, Levi’s, Disney, Nike, Adidas, Apple and Amazon are just some of the retailers that have promised to cover employees’ travel expenses if they need to leave the state to access safe and legal abortion services.

An ‘Old’ Technology Just Might Help Retailers Battle the Labor Shortage

Theatro

News Retail Employee Engagement Engagement Experience Manager Effectiveness Productivity SatisfactionLink to the Article. The post An ‘Old’ Technology Just Might Help Retailers Battle the Labor Shortage appeared first on Theatro.

Success starts with empathy: Why you need to lead from the heart

Inside Retail

Keeping people informed about what you know and what plans you have in place to alleviate the pressures they are feeling will go some way toward maintaining engagement. When an employee is doing a great job, praise them and share their accomplishments with their colleagues.

How to manage the cultural divide in the workplace

Inside Retail

This can cause confusion and make your initial engagement with the new setting challenging. Business Careers HR Latest Leadership Professional employee engagement management

How to bust Covid fatigue in the workplace

Inside Retail

Employees and bosses alike are well and truly over the pandemic, with uncertainty and workplace challenges continuing. Additionally, HR software firm Motivosity found that two-thirds of employees surveyed said the pandemic had negatively affected their working relationship with their boss.

Meet the rising star of the week: Anthony Tripodo, Coles Media

Inside Retail

Careers Leadership Professional employee engagement leadership management Rising Stars of Retail

E-commerce teams: The unseen keys to success

Inside Retail

And as brands rethink the role of the in-store experience accordingly, they must also recognise the role of ‘back-stage’ teams and employees as a differentiator. Offering an exceptional customer experience is non-negotiable, but it starts with an exceptional employee experience.

Water cooler chats and cheerleading: The rise of the workplace influencer

Inside Retail

Post-pandemic, in combination with the global war for talent, we witness the explicit surge in employee power. Employees expect organisations to have a greater emphasis on what is now important to them and have equal concern for their wants and needs.

Four ways workplace uniforms improve business – even during Covid

Inside Retail

Nearly every aspect of our jobs – from the daily meetings, to the tools we use, to the clothes we wear – has an impact on our level of engagement. Uniforms are a key piece of the engagement puzzle, reminding members that they are part of a team.

Guest Post: How to Boost Customer Support Employee Productivity for Better CX

Shep Hyken

She shares how organizations can create an environment that motivates employees to become more productive and improve customer experience. A sign of a highly productive organization would be its adequate attention and emphasis on catering to the needs of both its customers and employees.

“Quiet Quitting” has Emerged as a Real Problem in Retail

Theatro

Quiet quitting is a new trend, particularly prevalent among Generation Z, wherein employees refuse to go above or beyond their most basic job requirements. In other words, employees become disengaged at work and choose to do only the bare minimum each day.

5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

Considering the headlines surrounding the “Great Resignation,” it should come as no surprise that employee turnover is impacting customer experiences and overall loyalty efforts.

It’s Time to Innovate How You Schedule Your Workforce

Theatro

Blog Retail Employee Engagement Engagement Experience Productivity Proficiencies Quiet Quitting Satisfaction

Seven Ways to Increase Your Team’s Job Satisfaction

Theatro

Invite Feedback and Implement Change Encourage and genuinely listen to your employees’ feedback. According to a recent McKinsey study , there is often a fundamental disconnect between what employers think their employees want and what they actually want.

Elevating Training and Onboarding Effectiveness for New Employees

Theatro

Retailers have long struggled with high attrition rates and the constant burden of hiring and assimilating new employees. However, costs went beyond just the onboarding of each employee.

How C-Stores can fuel customer loyalty with truly convenient in-store and curbside services

Theatro

This disconnection decreased employee engagement, reduced service speed, lowered productivity, and lead to disjointed operational workflows. Limitations on customer satisfaction, employee engagement, and task completion.

The Three N’s of Employee Fulfillment

Shep Hyken

In the best of times, it’s important to keep your best employees. So, how can you keep good employees, and keep them not only engaged with their jobs but also engaged with their customers? The best employees don’t just work for a paycheck.

Exit Interviews and Staying Interviews?

Shep Hyken

You can’t expect to consistently deliver a great customer experience if you aren’t creating a great employee experience. So, let’s examine the employee experience to find out what makes employees happy with their jobs. . Yet consider what makes employees stay.

Guest Post: Short-Staffed? Start Treating Employees Like Customers

Shep Hyken

and the author of the new book Employees First! Inspire, Engage, and Focus on the HEART of Your Organization. She shares the five ways to treat employees like customers and become a company where people want to work. The power has shifted from employer to employee.

Guest Post: How To Support And Inspire Your Customer Experience Team?

Shep Hyken

This week we feature an article by Anjan Pathak, Co-founder and CTO at Vantage Circle , an Employee Engagement Platform. Find out what your employees aspire to have or do, and see what you can do to help them achieve their goals. Engagement Platform.

Collaborating as One Team with a Fully Connected Frontline?

Theatro

Theatro’s engagement brought deep cross-discipline expertise in retail, strategy, program leadership, and pilot measurement—the mix of capabilities essential to unlocking the full potential of Theatro’s Mobile Communication Platform.