Retail Focus

JANUARY 18, 2022

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay.

Checkout 269

Checkout Supermarket Shopping Management 269

Inside Retail

JANUARY 10, 2022

Retail spending rose 5.8 per cent in November compared to the same period of 2020, the Australian Bureau of Statistics reported on Tuesday, while online spend, driven by Black Friday and Cyber Monday, rose 22.8 per cent.

Accessories 242

Accessories Returns Consumer Shopping 242

Retail Doc

JANUARY 4, 2022

Personality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments.

218

218

Retail Dive

JANUARY 20, 2022

In an increasingly digital consumer environment, brands need to pick up the pace to stay relevant

Consumer 114

Consumer 114

Nvidia

JANUARY 20, 2022

Every living cell contains its own bustling microcosm, with thousands of components responsible for energy production, protein building, gene transcription and more.

ATS 111

ATS 111

Shep Hyken

JANUARY 5, 2022

I love to receive great examples of outstanding customer service. I’m always on the lookout for great stories, whether I personally experience them, or they are sent in by our followers. What I share with you today is a great example of personalized and proactive communication.

Customer Experience 114

Customer Experience Shipping ATS 114

365 Retail

JANUARY 20, 2022

A new report from Klarna , a leading global retail bank, payments and shopping service, reveals that consumers are changing the way they think about luxury and high-end purchases, with sustainability and innovation becoming key drivers behind luxurious purchases.

Consumer 108

Consumer Shopping Fashion ATS 108

Talking Retail

JANUARY 17, 2022

Nisa is to offer all its retailers Jisp’s augmented reality (AR) vouchering system, Scan & Save, after a successful pilot scheme. The trial for the cutting edge system involved 82,116 scans, 40,001 taps and 32,895 redemptions on Scan & Save branded AR vouchers from September to December.

ATS 100

ATS 100

LS Retail

JANUARY 1, 2022

©2022 Laurel J. Delaney. All rights reserved. Find joy, remain grateful, stay humble, be brave and go global in 2022." – Laurel J. Delaney, creator of the The Global Small Business Blog. be brave find joy go global Laurel J. Delaney remain grateful stay humble The Global Small Business Blog

102

102

Retail Times

JANUARY 19, 2022

Long promised in the land of science fiction, augmented reality technologies are now finally entering the mainstream. Though their primary uses are often touted in gaming and medicine, almost any business could see significant advantages through the integration of this new tech.

ATS 96

ATS 96

Retail Focus

JANUARY 12, 2022

The ongoing Covid-19 pandemic and especially the rapid spread of the Omikron variant also have an impact on EuroCIS 2022 , which will now be postponed to May 31 to June 02, 2022.

Planning 229

Planning Management ATS 229

Inside Retail

JANUARY 11, 2022

Former McDonald’s Australia CEO Catriona Noble has been named as the head of Australia Post’s retail business. Noble, who most recently headed the retail division of ANZ Bank, takes up the Australia Post role of executive GM, retail, reporting to group CEO and MD Paul Graham.

Customer Experience 229

Customer Experience Management ATS 229

Retail Doc

JANUARY 21, 2022

“My biggest win with SalesRX was seeing the people that would embrace it and the ones that did not. The ones that did not have all been replaced. It has become the bar of acceptance to be successful at Hammitt.”. case study SalesRX customer testimonial

ATS 186

ATS 186

Retail Dive

JANUARY 20, 2022

Amazon Style will launch later this year in Los Angeles, bringing technology and personalization to the forefront of its shopping experience

Shopping 111

Shopping 111

Nvidia

JANUARY 4, 2022

Designed to be the foundation that connects virtual worlds, NVIDIA Omniverse is now available to millions of individual NVIDIA Studio creators using GeForce RTX and NVIDIA RTX GPUs.

Shopping 111

Shopping ATS 111

Shep Hyken

JANUARY 19, 2022

I love a surprise. Think about the last time you received a surprise from a friend or loved one. It doesn’t even have to be a big surprise. It could be something small – just something that proves the other person was thinking about you. . Has this ever happened to you in business?

Returns 92

Returns Customer Experience ATS 92

365 Retail

JANUARY 20, 2022

Luxury fashion brand Burberry has revealed strong growth across Asia and the US as it wins over younger customers with cash to spend. Bosses said they now expect profits will hit around £500 million in the financial year – a jump of 35% – with strong sales of coats, shoes and leather goods.

Finance 90

Finance Returns Consumer Management 90

Retail Touch

JANUARY 14, 2022

Fraud and gift cards go hand in hand. Since their inception in 1930, many have been caught up in scams or fraud, and according to an AARP survey , around one in 10 people will fall victim to gift card scams and fraud. Retailers around the world rely heavily on gift card purchases.

Management 104

Management Accounting Checkout Consumer 104

Talking Retail

JANUARY 17, 2022

Wine brand Hardys is set to launch a TV campaign in partnership with ITV. The “Certainty” campaign will return to TV in March, supported by in-store activity, digital advertising and social media content.

Advertising 96

Advertising Returns ATS 96

VMS

JANUARY 6, 2022

After two years apart, the PAVE community of retail design luminaires, distinguished professors, and up-and-coming student designers reconnected in person and virtually on Wednesday, December 8th, 2021 for a day of learning, recognition, and celebration all in the name of supporting the next generation of design leaders.

Visual Merchandising 93

Visual Merchandising ATS 93

Retail Times

JANUARY 10, 2022

JD.com, a leading supply chain-based technology and service provider, today opened two robotic shops by the new brand name “ochama” in the Netherlands, with more locations to follow soon.

Shopping 91

Shopping Location 91

Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. “It’s It’s all about the Anti-Narrative Narrative,” predicts CallisonRTKL.

Clienteling 207

Clienteling Fulfillment Location Consumer 207

Inside Retail

JANUARY 23, 2022

Australia Post managed to deliver 52 million parcels through December last year despite high parcel volumes all through October and November.

Management 218

Management Shopping Marketing ATS 218

Retail Doc

JANUARY 14, 2022

“Where I see the impact is when we bring a new employee in and can compare those who have followed the system successfully against those learning the system. You can see the difference in their confidence, how they react with the customers, and their ability to get the full sale.”.

178

178

Retail Dive

JANUARY 10, 2022

At the dawn of the 21st century, the 160-year-old retailer expanded amid the sector's steep decline. What now

Department Stores 114

Department Stores ATS 114

Nvidia

JANUARY 11, 2022

NVIDIA is America’s best place to work, according to Glassdoor’s just-issued list of best employers for 2022. Amid a global pandemic that has affected every workplace, NVIDIA was ranked No. 1 on Glassdoor’s 14th annual Best Places to Work list for large US companies.

Management 109

Management ATS 109

A1 Retail

JANUARY 21, 2022

Independent bakery chain Cornish Bakery has started 2022 with a set of staff and customer feedback figures that have exceeded expectations. Alongside a 30% increase in like-for-like sales against 2019 and a gamechanger rebrand, the company finished 2021 with a score on Indeed of 4.83

Promotions 88

Promotions Location Marketing ATS 88

365 Retail

JANUARY 20, 2022

Ethical and sustainable children’s clothing company Frugi , has launched its brand-new website this week. Like Frugi itself, the website captures the fun and liveliness of the brand, featuring new collections along with firm favourites.

Outdoor 88

Outdoor Shopping ATS Fashion 88

Retail Touch

JANUARY 4, 2022

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths.

Customer Experience 107

Customer Experience Social Commerce Fulfillment Promotions 107

Talking Retail

JANUARY 17, 2022

Walkers is launching a campaign to “celebrate the nation’s love and appreciation for the famous range of crisps”. The “Britain’s Most Loved Crisps” campaign includes a multi-million pound TV advert and digital advertising.

Advertising 96

Advertising Marketing ATS 96

VMS

JANUARY 10, 2022

Singer Rihanna has announced the launch of five brick-and-mortar stores in 2022 for her Savage x Fenty brand, according to Harper’s Bazaar. Locations will be situated in Houston, Las Vegas, Philadelphia, Los Angeles and Washington, D.C.

Visual Merchandising 91

Visual Merchandising Fashion Consumer Location 91

Shep Hyken

JANUARY 4, 2022

Intelligent Virtual Assistant. The Opportunities and Fears Surrounding Intelligent Virtual Assistant. Shep Hyken interviews Genefa Murphy, the Chief Marketing Officer for Five9.

Customer Experience 91

Customer Experience Marketing Management 91

Retail Focus

JANUARY 10, 2022

For many retailers, there is a significant gulf between wanting to become a data-driven organisation and the reality of becoming one.

Employee Engagement 194

Employee Engagement Supermarket Location Customer Experience 194

Inside Retail

JANUARY 9, 2022

Three quarters of retailers are currently impacted by worker isolations, according to a survey by the Australian Retailers’ Association, and half rank ‘staff shortages’ as the biggest issue they are facing currently ahead of supply chain issues.

Returns 229

Returns ATS 229

Retail Doc

JANUARY 7, 2022

“It seemed too good to be true, but when I started observing interactions on the floor, team members using SalesRX techniques were closing more sales.”. case study SalesRX customer testimonial

142

142

Retail Dive

JANUARY 4, 2022

2021 upended some trends and accelerated others. What will 2022 bring for retailers

Retail Trends 114

Retail Trends 114

Nvidia

JANUARY 20, 2022

Robotaxis are on their way to delivering safer transportation, driving across various landscapes and through starry nights. This week, Silicon Valley-based self-driving startup Pony.ai

Planning 105

Planning ATS 105