BOSS launch new Oxford Street store concept and experience
Retail Focus
AUGUST 12, 2022
Dalziel & Pow have partnered with HUGO BOSS to redefine and design their new BOSS store concept and experience, which has just launched on Oxford Street, London.
2022
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Trivago fined $44.7 million for misleading travellers
Inside Retail
APRIL 21, 2022
Online travel booking company Trivago has been ordered to pay $44.7 million in penalties by the Australian Federal Court for misleading consumers over hotel prices.
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24 Dos and Don'ts of Customer Service by Personality Style
Retail Doc
JANUARY 4, 2022
Personality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments.
Maximizing the marketing value of the store
Mike Anthony
JULY 25, 2022
As e-commerce sales eat into physical retail numbers, questions about the viability of offline retail abound. Is this ‘Retail Armageddon’? No – but it is a significant shock to the retail ecosystem. A shock that has implications for retailers and brands alike.
5 Essential Virtual Selling Practices Every Company Must Have by 2023
Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing
Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.
Aldi launches robotic pizza vending machine, Pizzabot
Inside Retail
FEBRUARY 22, 2022
Aldi Corner Store in North Sydney has debuted a first of a kind pizza-making robot vending machine, dubbed Pizzabot. The collaboration with Bondi startup Placer Robotics, will serve restaurant-grade pizzas in two minutes for a limited time.
How AI will increase your search ROI
Inside Retail
FEBRUARY 16, 2022
Your on-site search bar is one of the most popular ways for customers to find what they are looking for on your site. It also offers conversion rates 1.8x higher than browsing alone! However, most e-commerce businesses treat search as an infrastructure cost like web hosting.
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Modibodi acquired by Swedish multinational Essity for $140 million
Inside Retail
JULY 9, 2022
Australian leakproof apparel pioneer Modibodi has been bought by Swedish hygiene and health company Essity in a deal worth $140 million. .
Aldi opens first checkout-free supermarket
Retail Focus
JANUARY 18, 2022
Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay.
Sensory maps improve accessibility at Stockland town centres
Inside Retail
APRIL 26, 2022
Australian property development company Stockland has created a first-of-a-kind sensory map of its shopping centres to assist customers with autism, and their families.
Stop interrupting, start inspiring: 3 social commerce trends on the rise
Inside Retail
MAY 3, 2022
When Covid hit and physical stores closed, many retailers were left floundering, trying to work out how to maintain their relationships with customers and remain relevant in their hearts and minds. Enter the acceleration of social commerce. The role of social media is changing.
Sustainability at Retail
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As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.
White paper: Joy of Shopping
Retail Focus
JANUARY 24, 2022
Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and face-to-face interaction.
Kogan to enter insurance market with QBE
Inside Retail
APRIL 7, 2022
Australian e-commerce retailer Kogan has branched into insurance through a new long-term agreement with OBE Insurance. Kogan has a number of subsidiary business divisions under its brand and this new addition will have QBE provide customers with home, motor and CTP insurance under the Kogan label.
7 Leadership Training Skills To Boost Your Store's Success
Retail Doc
FEBRUARY 1, 2022
Management has the ability to make or break a team of employees, but only if they have skills for retail and leadership. retail management leadershiup leadership skills in retail
The Shopper Decision Tree and Shelf Layout – Not as simple as you think!
Mike Anthony
FEBRUARY 21, 2022
I recently conducted a poll on LinkedIN asking how best to organize products on a shelf. The results were interesting, with the vast majority of respondents suggesting that the merchandising layout should follow the Shopper Decision Tree. And at one level, that makes sense.
Fashion for people with disabilities celebrated at Australian Fashion Week
Inside Retail
JANUARY 30, 2022
For the first time ever, a runway show for people with disabilities will feature at Afterpay Australian Fashion Week (AAFW) in May. .
Priceline Pharmacy launches health insurance
Inside Retail
APRIL 12, 2022
Priceline Pharmacy has launched a new health insurance offer in partnership with healthcare fund NIB. The health cover includes all areas of private health insurance and provides Priceline perks where applicable.
Winners revealed for 2022 National Indigenous Fashion Awards
Inside Retail
AUGUST 3, 2022
Denni Francisco’s brand Ngali with the Warmun Art Centre has won the Fashion Designer Award at the 2022 National Indigenous Fashion Awards (NIFA) announced last night in Darwin.
‘Passion never fails’: Why Casetify is going all in on the metaverse
Inside Retail
MARCH 21, 2022
Back in March 2021, Wesley Ng, like much of the world, became aware of non-fungible tokens (NFTs) for the first time. “I I got a bit of FOMO,” the co-founder and CEO of Hong Kong-based tech accessories brand Casetify, said at the Marketing Pulse virtual conference last week. “So
IKKS Paris celebrates second store opening on Kings Road
Retail Focus
JULY 12, 2022
Today, French fashion and lifestyle brand IKKS Paris opens its second store at 109 Kings Road which carries the menswear, womenswear and junior lines. This follows the opening of their first store in Carnaby earlier this year.
ABS data shows a retail rebound in January
Inside Retail
FEBRUARY 27, 2022
Retail sales surged by 6.4 per cent in January, according to data released by the Australian Bureau of Statistics today. Sales of clothing, footwear and personal accessories also recorded a 7 per cent year-on-year increase, while sales by restaurants, cafes and takeaway services rose by 6.2
Selfridges launches new destinations to supercharge sex and sleep wellbeing
Retail Focus
JULY 5, 2022
This summer, Selfridges launches new destinations to help customers optimise wellbeing, including a dedicated Corner Shop that focuses on improving and enhancing sex and sleep. .
Alexander McQueen opens newest boutique in Amsterdam’s golden mile
Retail Focus
JULY 12, 2022
P.C.Hooftstraat, Amsterdam‘s golden mile of luxury shopping, sees a welcome new addition with the opening of Alexander McQueen‘s newest boutique.
Christina Stephens: Meet adaptive fashion’s disruptive duo
Inside Retail
AUGUST 2, 2022
In just two years, the adaptive fashion brand Christina Stephens has grown retail revenue fourfold by tapping an underserved market for stylish clothes that meet the unique needs of people with disabilities.
Why Have Customers Become so Aggressive and Belligerent?
Retail Doc
FEBRUARY 17, 2022
We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere. Retail Customer Service Training bad customer service examples
Private Label: Six key strategies for brands to compete
Mike Anthony
MAY 7, 2022
In the battleground that is retail today , retailers are turning to new (and old) strategies to win.
Harrods to open stand-alone beauty emporium in Gateshead
Retail Focus
JUNE 10, 2022
The opening of this fifth H beauty store nationally demonstrates Harrods’ continued commitment to bringing its beauty authority, expert curation, and luxury shopping experience to a wider audience across the UK. H beauty Gateshead is opening at 9am in the Metrocentre on the 14 th June. .
Primark and Greggs to launch “Tasty by Greggs” cafe and London boutique
Retail Focus
FEBRUARY 11, 2022
High street bakery chain Greggs is to launch “Tasty by Greggs” cafe in Primark Birmingham opening on February 12. Both brands revealed the new partnership which is to include a fashion collection in a first-of-its-kind collaboration with Primark.
NSW retailers using single-use plastic bags to face fines from next week
Inside Retail
MAY 24, 2022
Retailers doling out single-use plastic bags in New South Wales face fines of up to $275,000 from Wednesday, June 1 as a statewide ban comes into force.
KFC Australia pilots drone-delivery service in Queensland
Inside Retail
FEBRUARY 3, 2022
Global restaurant chain KFC launches its first drone-delivery service, partnering with Wing, to deliver hot food direct to homes and workplaces in Logan, Queensland. .
The importance of investing in the community
Retail Focus
MARCH 8, 2022
It is now widely accepted that the role of retail destinations has evolved considerably. Changes that had taken hold in the last decade have been accelerated by the pandemic and by the ensuing change in consumer habits.
Homeworld Helensvale sells for $265 million
Inside Retail
AUGUST 18, 2022
Queensland’s large format retail centre Homeworld Helensvale has sold for $265 million to a private investor, marking Australia’s second largest and Queensland’s largest transaction on record for such a centre.
Amazon Australia offers ‘One-Day’ free delivery – with many catches
Inside Retail
AUGUST 9, 2022
Amazon Australia is promising its Prime members free next-day delivery in “most areas of” Melbourne and Sydney.
Lids opens quartet of UK stores as part of international expansion
Retail Focus
FEBRUARY 28, 2022
US-based sports retailer Lids has opened its first four European stores – adding 234 sqm to its UK footprint. The launch forms part of a wider plan to increase the brand’s international presence, representing the first of many physical stores planned across the continent.
Rising sales are hiding retailers’ anguish, says ARA chief
Inside Retail
JULY 20, 2022
Retail spending across Australia is up – but there is a catch, warns Australian Retailers Association CEO Paul Zahra. Releasing the latest monthly Mastercard SpendingPulse data this morning, that covers June, Zahra says consumer spending continued its strong trajectory, rising 11.1
New Store Merchandising Ideas to See in 2022 in New York [Pics]
Retail Doc
JANUARY 27, 2022
If you’re visiting New York City soon, don’t miss these retail stores doing it right. visual merchandising displays how to display
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