2021

Luxury brand Hermès targeted by animal rights protestors

Inside Retail

The backlash toward leather-good brand Hermès has sparked protests around the world from affiliates of PETA after footage emerged last week of the “barbaric” conditions of its crocodile farm suppliers.

Selfridges launch Garden Centre

Retail Focus

Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021.

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How To Avoid Hearing A Customer’s “No, I’m Just Looking” Ever Again

Retail Doc

Were you ever picked by a teacher to come up in front of class when you weren’t prepared to speak? It felt like hell, I bet. Retail Sales Training customer experience selling tips Hell zone

Don’t miss out – it’s now or never for digital transformation

Inside Retail

We’re living in an era that has seen profound technological advances change the face of retail. Just a decade ago, Instagram and Afterpay were barely in their inception phase – now, it’s hard to imagine any B2C business not taking advantage of these tools.

Aussies to spend $11 billion this Christmas – almost half online

Inside Retail

Retailers have 11 billion reasons to look forward to this Christmas period, according to the Australian Retailers Association.

Exclusive: ARA launches retail recruitment platform to remove bias

Inside Retail

The Australian Retailers Association (ARA) has launched a new retail recruitment platform that promises to reduce the time and cost associated with filling roles from the head office to the frontline, and help remove unconscious bias from the hiring process. .

Australians’ use of loyalty programs tested during pandemic

Inside Retail

Covid-19 tested many parts of the way Australians interact with the retail industry, and their commitment to loyalty programs was not spared.

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Creative Retail Awards Shortlist 2021

Retail Focus

After an exciting process of reviewing a record amount of entries, the shortlist for the third Creative Retail Awards has been revealed. The Awards recognise and reward innovation and excellence in retail design and experience from around the world.

Harrods open second beauty emporium H beauty in Milton Keynes

Retail Focus

Following the launch of its inaugural store in Lakeside, Essex in September 2020, Harrods has announced the opening of its next stand-alone H beauty destination in centre:mk, Milton Keynes. The 29,000 sq.ft.

Amazon launches resale platform in Australia

Inside Retail

Amazon Australia is getting into resale with the local launch of Amazon Warehouse – the online giant’s storefront for pre-owned and open-box items across a range of products.

Selfridges is ready to reopen as it unveils its new windows four days early

Retail Focus

The Oxford Street store windows reveal precedes Selfridges reopening on Monday 12 April, when customers will be able to enjoy new and unique experiences dreamed up while its doors have been closed.

Most Australians still see ‘shopping’ as in-store, not online: Shopify

Inside Retail

Almost half of Australian shoppers now use online search and websites to discover new brands, and one in ten do so through social media, according to a new report by Shopify.

How Associates Selling With Their Own Wallets Are Killing Your Retail Sales

Retail Doc

Let’s be honest, a lot of people are afraid of retail salespeople. For that matter, they are afraid of anyone who says they sell something. Retail Sales Training employee training

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Bally Unveils A New London Flagship on Regent Street, Celebrating its 170-Year Heritage

Retail Focus

Bally’s new London flagship on 106-112 Regent Street is located on the city centre’s famous thoroughfare and housed in a historic Regency building.

McDonald’s heading to Federal Court over denied rest breaks

Inside Retail

The Shops, Distributive and Allied Employees Association has lodged a case against a second McDonald’s franchisee in the Federal Court, claiming the owner-operator of a number of sites across South Australia denied workers paid rest breaks.

Amazon to open hair salon in UK to trial latest technology

Retail Focus

Amazon is cutting into the hair styling sector with the opening of its own salon in the UK. The bricks-and-mortar “experiential” venue is launching in London’s Spitalfields, on Brushfield Street, as a showcase for new products and the latest industry technology.

Wesfarmers makes $687 million bid at picking up Priceline

Inside Retail

Retail conglomerate Wesfarmers has made a $687 million bid at buying up Priceline’s parent company Australian Pharmaceutical Industries – an offer which will net API’s shareholders a 21 per cent premium.

$24m investment into recycling to help retailers hit sustainability targets

Inside Retail

The Federal and NSW Governments announced a joint $24 million investment into greater recycling capabilities across the state on Monday, a decision which will see 22 projects greenlit with the intention of reducing waste.

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Sydney’s lockdown extended for at least another week

Inside Retail

The lockdown in Sydney will be extended by at least another week, as the city’s total virus cluster grew by another 27 overnight. Premier Gladys Berejiklian announced the extension on Wednesday morning, though media reports about the lockdown extension were published hours earlier.

ATS 247

The ETUDE HOUSE flagship is an experiential playground of cosmetic retail

Retail Focus

Following on from the successful House of Colour Play store concept launch in 2017, ETUDE wanted to revisit the sweet and playful aesthetic of the brands roots with a renewed retail identity.

Westfield celebrates the capital’s side hustle heroes

Retail Focus

In support of the capital’s creatives thriving through the pandemic, Westfield London and Westfield Stratford City are hosting social media brands that originated as side hustles in 2020 to support small business as non-essential retail re-opens.

FREITAG opens new store in Bangkok

Retail Focus

The 100-sq.m m FREITAG store is divided into two zones: the sales area, and the Sweat-Yourself Shop, where DIY-minded consumers can assemble and put the final touches to their own unique items using semi-finished products and tarp remnants from the Factory in Zurich.

Retail leaders met with Government today to help speed up vaccinations

Inside Retail

Business leaders around the country met with treasurer Josh Frydenberg today in the hopes of helping to get Australia’s vaccine rollout moving at a faster pace.

Retail Shoppers' 50 Pet Peeves About Retail Employees

Retail Doc

In the past few weeks I’ve received two pleas from retailers about to close. Retail Sales retail employee

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Cryptocurrency: The good, the bad and the ugly

Inside Retail

In 1937, Coca-Cola introduced its first coin-operated vending machine in the US, selling a bottle of Coke for a nickel.

Onitsuka Tiger Opens its World’s Largest Flagship Store on London’s Regent Street

Retail Focus

Onitsuka Tiger has opened their new flagship in London. The site is Onitsuka Tiger’s largest-ever store and has a prestigious Regent Street location.

Snap lockdowns weighing on ‘battle-weary’ retailers, public

Inside Retail

Australia’s battle with the Delta variant of Covid-19 is continuing to shut businesses down, with the state of Victoria re-entering lockdown, rejoining New South Wales and Queensland in shutting non-essential retail and restricting citizens movements in light of surging cases.

Crep Collection Club & Vanilla make bricks and mortar debuts at Bluewater

Retail Focus

Landsec has announced the launch of two new retail concepts at Bluewater in Kent.

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Australia’s disloyal shoppers: most will change brands to save money

Inside Retail

Aussie consumers’ loyalty is primarily influenced by the price tag, however emotional connection and ethical values will become key loyalty drivers, according to a consumer research by Emarsys. .

The Iconic lays foundation for new Home range

Inside Retail

Australian online marketplace The Iconic added a new string to its bow last week with the addition of the Home category, extending its 80,000-strong product range with contemporary homewares; from bedding, kitchen and bath accessories to tech, aromatherapy and artwork.

Aldi Australia targets food in drive to eliminate waste to landfill

Inside Retail

Aldi Australia has taken another step toward more sustainable local operations, announcing it is committing to zero waste to landfill by 2025.

TradeSquare Connect converts 100 Australian brands into wholesalers

Inside Retail

Australian B2B marketplace TradeSquare has expanded its reach by creating a spin-off solution – TradeSquare Connect – that allows businesses that do not otherwise have a wholesale offer to launch one using its platform.

Watch out, Amazon: JD.com’s new store is a peek into the future of retail

Inside Retail

For the past few weeks, reports tha t Amazon is planning to open mini-department stores in the US have been making headlines and capturing industry attention, despite the lack of details and comment from the e-commerce giant. .

Vestiaire Collective becomes first resale platform to be certified B Corp

Inside Retail

Vestiaire Collective has become the first resale program to achieve B Corp status in the world, reflecting its commitment to social and environmental standards.

Working Retail Sales: How It Made Me A Better Person

Retail Doc

After I posted a job notice on Facebook for a client, I received this comment, “A resume for a retail job?”. Retail Sales Retail Sales Training

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Booktopia earnings double in third quarter

Inside Retail

The continued rise in online shopping has delivered online bookseller Booktopia another strong period, with third quarter underlying EBITDA up 267 per cent to $4.2 million and revenue hitting $65 million – a 53 per cent growth on the same period last year.

Online only supermarket Geezy Go launches in Sydney

Inside Retail

New on-demand food and grocery service Geezy Go has launched a digital supermarket serving Sydney, aiming to compete with Woolworths and Coles. . The online supermarket offers an under 20-minute delivery service, promising products priced similar to or lower than its rivals.