Sat.Mar 22, 2025 - Fri.Mar 28, 2025

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How G-Star is recalibrating its local strategy for a post-Covid retail landscape

Inside Retail

After a four-year hiatus, G-Star Raw is poised to re-establish its presence in Australia and New Zealand, emerging from a turbulent chapter in the market. The Australian arm of the Dutch-founded denim giant, established in 1989, collapsed into voluntary administration in early 2020 as the advent of covid engulfed the market. G-Star Raws 57 outlets across the country closed their doors.

Returns 246
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How Localization is Helping CVS Position Itself as the Modern General Store

Retail TouchPoints

CVS is one of the largest retailers in the U.S. by store count, with more than 9,000 locations across the country. And while a consistent experience is important for the chain, increasingly, the pharmacy retailer is working to create a store environment that caters to each local community individually. Visualization of CVS’s store footprint across the country; the darker the red, the more dense the store penetration.

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Holland & Barrett Unveils First H&B Experience Store in Cardiff as Transformation continues 

Retail Focus

Holland & Barrett, the UKs leading health and wellness retailer, opened the doors to its first H&B Experience Store on Thursday 20 th March on Cardiffs Queens Street, voted the UKs best high street. The 3710sq.ft store, making it H&Bs largest store to date, comes complete with a fresh look and feel, boasting even more of Holland & Barretts latest range of health and wellness solutions and brand-first immersive experiences.

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Red Lobster Is Looking To Adapt to a Changing Economy. Here’s How It Plans To Do It

Retail Wire

The new Red Lobster CEO spoke about how he's leading the company into a new era.

Planning 296
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Jeanswest collapses – all stores to be closed

Inside Retail

Casual fashion chain Jeanswest has been placed in voluntary liquidation with all 90 stores across Australia to be shuttered. The business’s owner, Harbour Guidance, which bought the brand out of administration in 2020, has appointed Lindsay Bainbridge, Andrew Yeo and David Vasudevan of Pitcher Partners Melbourne as administrators. However, in a statement issued Wednesday, Bainbridge said the brand and online store may continue to trade and “all restructuring options remain open”

Fashion 269
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AI-Powered Knowledge Graph: The Key to Personalized Customer Journeys

Retail TouchPoints

Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these expectations are turning to AI-powered knowledge graphs a cutting-edge tool that connects disparate data points to create a holistic understanding of customers. These knowledge graphs revolutionize customer journeys by enabling personalized recommendations, enhancing customer service and optimizing interactions across multiple touch points.

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Asda unveils £80m investment into retail pay

Retail Gazette

Asda has unveiled an 80m investment into retail pay, raising hourly rates for store-based workers to 12.60 from October. Around 115,000 Asda retail and Asda express staff members will be given a pay rise of 4.7% across three phases, boosting wages from 12.04 to 12.60 per hour. Additionally, hourly pay rates for staff members at stores within the M25 will increase to 13.82.

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Seven & I vs Couche-Tard: A high-stakes takeover and regulatory battle

Inside Retail

Seven & I Holdings, the Japanese-headquartered operator of the 7-Eleven convenience store chain, has reportedly signed a nondisclosure agreement (NDA) with Canadian convenience store giant Alimentation Couche-Tard, allowing both companies to address antitrust concerns related to Couche-Tards proposed acquisition of the retail conglomerate. In a post-earnings call last week, however, Couche-Tard CEO Alex Miller clarified that no NDA was signed regarding the stores that the companies might nee

Finance 263
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FedEx Launches Returns Service with 3,000 Dropoff Locations

Retail TouchPoints

FedEx has introduced FedEx Easy Returns , a box- and label-free returns solution supported by approximately 3,000 brick-and-mortar dropoff locations that include FedEx Office and Kohls stores. When the program, powered by Blue Yonder , officially begins this summer, it will route returned items through a reverse logistics facility for optimal recovery, helping retailers ensure accuracy and speed and potentially reducing waste.

Returns 162
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New Whole Foods Market in London, U.K., Now Open

Retail Focus

Whole Foods Market has opened a new 21,800-square-foot store located at 120 Kings Road, SW3 marking an exciting expansion of the companys presence in the United Kingdom. The new store includes an array of high-quality products, including organic and locally sourced items. Whole Foods Markets Quality Standards prohibit over 300 preservatives, flavours, colours, sweeteners and other ingredients commonly found in food.

Marketing 147
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Herzog & de Meuron inserts zigzagged staircase in Toteme Beijing flagship store

Dezeen

Swiss studio Herzog & de Meuron has designed the monochrome Beijing flagship store for Swedish clothing brand Toteme , which features a pleated white stone facade. Located in the city's Taikoo Li Sanlitun shopping complex, the 150-square-metre Toteme Beijing store opened today. Founded in 2014, the Swedish brand is known for its minimalist designs.

Shopping 101
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Chadstone opens massive food precinct

Inside Retail

Chadstone has revealed its new dining precinct , The Market Pavilion, a $485 million food and lifestyle destination. The Market Pavilion spans 26,500sqm and is home to more than 50 businesses providing fresh fruit, gourmet foods, and artisan treats. With the opening of The Market Pavilion, we are redefining the way Melburnians experience food. This precinct is a celebration of quality, craftsmanship, and the rich food culture that makes our city unique, said Daniel Boyle, Chadstones centre manag

Marketing 179
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Dollar Tree Sells Family Dollar Division to VCs for Over $1 Billion

Retail TouchPoints

After several months spent deciding the fate of its struggling Family Dollar division, parent company Dollar Tree has sold the banner to Brigade Capital Management and Macellum Capital Management for $1.007 billion. The VCs purchase of the 8,000+ -store discount retaileris expected to close later in Q2, subject to customary closing conditions. Dollar Tree began considering the fate of Family Dollar in June 2024 , initiating a strategic review to consider options including a sale or spinoff of th

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Why Website Speed and Security Should Be Your Top Priorities

Retail Focus

As the digital landscape continues to evolve, the importance of a fast and secure website cannot be overstated. Both website speed and security are integral to building a trusted and successful online presence. Heres why you should consider these aspects as your top priorities and how they directly influence user engagement, brand perception and business outcomes.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Aldi accused of trademark infringement by Robinsons over ‘copycat’ squash drink

Retail Gazette

Robinsons has accused Aldi of trademark infringement in the High Court over the appearance of the supermarket’s Sun Quench Squirty Squash. Robinsons filed a claim in the High Court on 19 March, alleging that the German discounter had committed trademark infringement and passing off. The British beverage company is being represented by law firm Stobbs, The Grocer reported.

Grocer 103
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‘Aboriginal fashion milestone’: Clothing the Gaps launches at Universal Store

Inside Retail

Aboriginal clothing brand and social enterprise Clothing the Gaps will launch at Universal Store later this week. Starting March 26, the brand will occupy primary retail space in 14 Universal Store locations, including flagship sites in Melbourne, Adelaide, Brisbane, and Darwin. An ally-friendly collection of seven pieces will be available at these sites, featuring bold messages celebrating Aboriginal culture and resistance and encouraging deeper cultural awareness.

Fashion 179
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Carter’s Taps Vans Exec to Support Growth Goals

Retail TouchPoints

Carters has brought in a new President and CEO to ramp up its growth initiatives. Douglas Palladini, former Global Brand President of Vans , will take the top leadership spot, as well as a board seat, starting April 3, 2025. Palladini brings more than 30 years of senior leadership experience to the baby and child apparel retailer. In his time at Vans , a division of VF Corporation, he more than doubled global revenue to over $4.2 billion in less than six years.

Apparel 147
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Steps for Choosing and Implementing Retail Store Planning Software

Retail Focus

Without structured planning, retailers risk stockouts, overstocking, and suboptimal product placement, leading to lost sales. Retail store planning software addresses key challenges such as inefficient space utilization, inconsistent merchandising execution, and poor inventory visibility. Manual processes hinder planogram adjustments, while the absence of real-time data obstructs stores from adapting to demand shifts.

Planning 130
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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ALDI Recalls Cheese Due to Possible Steel Fragments

Retail Wire

ALDI brand cheese has been recalled. Happy Farms Colby Jack Sliced Deli cheese is affected.

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Tumi doubles down on Asia with store expansions and premium retail upgrades

Inside Retail

Tumi is charting an ambitious course for growth across Asia Pacific and the Middle East. Aris Maroulis, VP of Asia Pacific and Middle East at Tumi, said further expanding and optimising Tumis retail network in Asia Pacific remains one of the companys key priorities. We feel strongly about providing our customers with the full, premium Tumi experience wherever they shop, Maroulis told Inside Retail.

Fashion 130
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Kroger Countersuit Blames Albertsons for Merger’s Failure

Retail TouchPoints

Aftershocks from the failed Kroger – Albertsons merger continue to ripple through the legal system. Albertsons had halted the proposed $24.6 billion merger in December 2024 , a move that was promptly followed by Albertsons suing Kroger in the Delaware Court of Chancery, claiming Kroger had failed to exercise best efforts and to take any and all actions to secure regulatory approval of the merger.

Grocer 147
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How Rising Prices Shape Consumer Behavior

Retail Focus

Inflation has an impact on nearly every aspect of the economy, including raw material costs, wages, transportation, and, ultimately, the prices consumers pay for goods and services. As inflation rises, businesses must adjust their pricing strategies to remain profitable, while consumers change their spending habits in order to meet the higher cost of living.

Consumer 130
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Carnival Cruise Line Receives Tons of Complaints. Its Brand Ambassador Shared Some Insights Into How To Handle Them

Retail Wire

Carnival Cruise Line has some ideas on how to handle your complaints.

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Funday founder on how retail has changed since Covid – and remained the same

Inside Retail

Its been five years since the World Health Organization officially declared Covid-19 a pandemic, prompting governments around the world to shut their borders and go into lockdown in an effort to stop the spread of the highly contagious virus. The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty.

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Tariffs, Trade and Turmoil: Strategies for a Resilient Supply Chain

Retail TouchPoints

The return of sweeping tariffs under the new administration has sent ripples through global supply chains, creating a landscape of uncertainty that businesses need to navigate carefully. While tariffs are not new, their unpredictability and impact have left businesses struggling to plan effectively. With the lack of clarity on how long tariffs or potential trade policies will remain in place, what categories may be impacted next or how tensions over trade will evolve, retail supply chain profess

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The Value Of Rewards In User Acquisition – From Online Shops To Gaming Platforms

Retail Focus

Reward marketing is the use of rewards and reward-based programs to encourage desired behaviors from customers and potential customers. It can be used to attract new customers to online stores and has long been used in gaming where new players are rewarded with in-game currencies just for joining and can receive additional content if they sign up for a project early.

Shopping 130
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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Vinted launches luxury fashion wardrobe online

Retail Gazette

Vinted is launching a luxury fashion wardrobe online, featuring curated designer pieces from fashion creators including Susie Lau, Victoria Magrath, Simran Randhawa, Giulia Valentina and Keiona Revlon. The wardrobe, dubbed House of Vinted, goes live from 6pm today (25 March), with the online marketplace’s members able to buy designer items from brands such as The Row, Prada, Gucci, Maison Margiela, and Jacquemus.

Fashion 110
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Gap, Reformation and Sweetgreen execs talk customer experience at Shoptalk 2025

Inside Retail

Strategies for centering the customer was the key theme of day one of the Shoptalk Spring event in Las Vegas, Nevada. Running from March 25-27, the conference has drawn in big players in the retail industry, including Foot Lockers executive vice president and chief commercial officer Frank Bracken, Gap Incs CEO Richard Dickson , Coachs senior vice president of global visual experience Giovanni Zaccarello, Sweetgreen;s co-founder and CEO Jonathan Neman and Reformations CEO Hali Borenstein.

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Hy-Vee RMN Deploys Carrot Ads Solution; Instacart Extends Ad Placements to Smart Carts

Retail TouchPoints

The 570 -store Midwestern supermarket retailer Hy-Vee will expand its partnership with Instacart by adopting the platforms Carrot Ads solution. This new integration will give Hy-Vee RedMedia access both to Instacarts ad technology and its CPG advertising ecosystem, which delivers advertiser demand from more than 7,000 brands. All those brands will also now have access to in-store advertising on Instacarts AI-powered Caper Carts smart carts, which are currently deployed at retailers including Ald

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How Smart Contracts and Crypto Enhance Retail Transactions

Retail Focus

Integrating smart contracts into blockchain technology is one of this decade’s greatest innovations, but the best thing about this is that this technology is not only restricted to blockchain and cryptocurrencies. From decentralisation to revolutionising payment processes in several businesses, smart contracts’ perks are limitless. However, the focus has been on its crypto usability for too long, and many are forgetting how helpful it could be in other real-world scenarios.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.