Click Central closes after strategic review
Inside Retail
MAY 20, 2022
Australian online marketplace Click Central closed on Friday as its owners decided to redirect resources to its other online platforms.
Inside Retail
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How coaching influences retail sales culture
Inside Retail
MAY 18, 2022
It’s time to get that great sales team of yours delivering the best possible well-rounded customer experience. Here’s the coaching framework to make that happen: Sales training alone won’t cut it anymore.
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Woolworths to take a majority stake in MyDeal
Inside Retail
MAY 19, 2022
Woolworths Group is to acquire a majority 80.2 per cent stake in online marketplace, MyDeal. Sean Senvirtne, CEO and founder of MyDeal, and other key management will retain the balance of the shares and will continue to lead the business after the sale. The deal – an all-cash consideration of $1.05
Trivago fined $44.7 million for misleading travellers
Inside Retail
APRIL 21, 2022
Online travel booking company Trivago has been ordered to pay $44.7 million in penalties by the Australian Federal Court for misleading consumers over hotel prices.
Sustainability at Retail
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As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.
Stop interrupting, start inspiring: 3 social commerce trends on the rise
Inside Retail
MAY 3, 2022
When Covid hit and physical stores closed, many retailers were left floundering, trying to work out how to maintain their relationships with customers and remain relevant in their hearts and minds. Enter the acceleration of social commerce. The role of social media is changing.
Opinion: Our customers will vote on climate action with their wallets
Inside Retail
MAY 18, 2022
Incredibly, climate action barely rates a mention in this year’s election campaign, yet a significant national survey undertaken during the heart of the pandemic revealed that – even in the midst of that crisis – Australians were more concerned about climate change than Covid-19.
Mountain bike apparel startup debuts sustainable clothing range
Inside Retail
MAY 15, 2022
Mountain bike apparel startup, Norman, has unveiled its first range of sustainable and ethically-produced clothing that combines “support and utility with a modern minimalist aesthetic”.
Sensory maps improve accessibility at Stockland town centres
Inside Retail
APRIL 26, 2022
Australian property development company Stockland has created a first-of-a-kind sensory map of its shopping centres to assist customers with autism, and their families.
The enormous cost of McDonald’s Russian exit
Inside Retail
MAY 16, 2022
McDonald’s is set to take a one-off impairment of US$1.2 billion to $1.4 billion from its decision to sell its Russian business and withdraw from the market in response to Russia’s invasion of neighbouring Ukraine.
Woolworths to anchor new Devonport retail centre
Inside Retail
MAY 16, 2022
A development application has been lodged for a $40 million retail centre in Devonport, Tasmania with Woolworths confirmed as the anchor tenant. Stony Rise Village will be built adjacent to the suburb’s Devonport Homemaker Centre.
Australian Fashion Council unveils trademark for Aussie apparel
Inside Retail
MAY 8, 2022
Australian fashion companies can now apply to use a special trademark certifying their products are locally created.
Apparel retailer Tiger Mist fined for misleading consumers over returns
Inside Retail
MAY 15, 2022
Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items.
Woolworths enters nine-year renewable energy deal
Inside Retail
MAY 17, 2022
Woolworths Group has entered into a renewable energy partnership with Spanish energy giant Iberdrola to power the retailer’s South Australian operations.
Australians return to the malls despite a plunge in consumer confidence
Inside Retail
MAY 11, 2022
Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter.
Apparel retailer Tiger Mist fined for misleading consumers over returns
Inside Retail
MAY 15, 2022
Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items.
Apple to pull the plug on iPod after 20 years
Inside Retail
MAY 10, 2022
Apple is discontinuing the iPod more than 20 years after the device became the face of portable music and kickstarted its meteoric evolution into the world’s biggest company.
Big W launches toy recycling program through its entire network
Inside Retail
MAY 8, 2022
Discount department store Big W has partnered with recycling platform TerraCycle to launch a toy recycling scheme in all 176 stores nationwide. After a trial in limited stores, the retailers’ Toys for Joy program collected over 18 tonnes of old toys. The two companies say around 26.8
Ikea to launch small-format Planning Studio concept in Australia
Inside Retail
MAY 8, 2022
Ikea is to launch its small-format planning studio concept in two locations in Australia this year. The first is in Northwest Melbourne, with the second planned for Newcastle.
Amazon Australia invites dogs into the workspace
Inside Retail
MAY 12, 2022
Amazon Australia will now permit employees to bring their pooches to work at its Sydney, Melbourne, Perth and Canberra offices. The global Dogs at Work (DAW) program currently has 8000 registered pooches.
‘Gorgeous and sexy’: Here’s the powerful adaptive show at Fashion Week
Inside Retail
MAY 12, 2022
Yesterday, the first ever adaptive fashion show hit the runway at Afterpay Australian Fashion Week, featuring local labels Christina Stephens and Jam the Label. The groundbreaking showcase prompted a standing ovation, rapturous applause and even a few tears in the audience.
Priceline Pharmacy launches health insurance
Inside Retail
APRIL 12, 2022
Priceline Pharmacy has launched a new health insurance offer in partnership with healthcare fund NIB. The health cover includes all areas of private health insurance and provides Priceline perks where applicable.
Flight Centre charts new course as cross-border travel resumes
Inside Retail
MAY 12, 2022
As international travelling resumes after a two-year hiatus due to the Covid-19 pandemic, travel retailer Flight Centre is unveiling a new slimmed-down business model. In what the company describes as “Flight Centre Brand 4.0”
Mature workers ‘critical’ to resolving retail staffing shortages says ARA
Inside Retail
MAY 17, 2022
Traditional recruitment sources won’t fulfil long-standing labour shortages in the retail sector, says the Australian Retail Association (ARA) which is asking the government to allow employment income to be exempted from the Age Pension income test.
Kogan to enter insurance market with QBE
Inside Retail
APRIL 7, 2022
Australian e-commerce retailer Kogan has branched into insurance through a new long-term agreement with OBE Insurance. Kogan has a number of subsidiary business divisions under its brand and this new addition will have QBE provide customers with home, motor and CTP insurance under the Kogan label.
Facebook-owner Meta to open first physical store in metaverse bet
Inside Retail
APRIL 25, 2022
Meta Platforms is set to open its first physical store where shoppers can try out and buy virtual reality headsets and other gadgets as the company plots a course to take its highly touted metaverse mainstream.
Sharetea plans 20 more stores this year as expansion plan resumes
Inside Retail
MAY 10, 2022
Bubble-tea brand Sharetea says it is planning expansion in Australia as the country recovers from Covid restrictions. Established almost 10 years ago, the brand boasts 90 franchised stores now and plans to expand it to 110 stores by the end of this year.
Woolworths to accept QR code payments
Inside Retail
MAY 10, 2022
Woolworths has made it possible for Australian shoppers to pay by QR code, launching one of the first digital wallets in the country to read the codes.
Ikea takes high-profile stand on pride and acceptance for IDAHOTB Day
Inside Retail
MAY 11, 2022
Ikea Australia has introduced a redesigned ‘Home Sweet Home’ sign to push for inclusivity ahead of International Day Against Homophobia, Transphobia and Biphobia (IDAHOTB) on May 17.
Booktopia searches for new CEO after Tony Nash steps aside
Inside Retail
MAY 2, 2022
Booktopia CEO Tony Nash is to step aside to take up a new position within the company focused solely on growth as the company struggles in a “volatile and unpredictable” market.
Mmm, it’s the sweet smell of advertising success
Inside Retail
MAY 8, 2022
Am I the only one who’s suddenly doing a lot more shopping at 8pm? And I swear I’ve never been more susceptible to a digital promo in my life. Twenty-per-cent off at my local Thai restaurant on a Friday night? I’ll have the extra pad see ew , thanks.
Singapore sneaker reseller Ox Street to launch in Australia, NZ
Inside Retail
APRIL 18, 2022
Singapore-based online sneaker resale marketplace Ox Street is launching a trans-Tasman expansion, opening an e-commerce store in Australia. Australia is a perfect fit for the community we want to build in the long-term,” said Gijs Verheijke, founder and CEO at Ox Street. “We
Kim Kardashian’s Skims introduces Adaptive Collection
Inside Retail
MAY 8, 2022
Kim Kardashian’s shapewear and clothing label Skims has launched The Adaptive Collection, an underwear line dedicated to people with limited mobility.
Harvey Nichols Hong Kong launches world-first NFT retail space
Inside Retail
APRIL 20, 2022
Harvey Nichols has introduced the world’s first blue-chip non-fungible tokens (NFT) retail concept space located inside a luxury department store dubbed ‘HN NFT Vault’ at the retailer’s Pacific Place store in Hong Kong.
Coles to offer 10 days paid gender affirmation leave to staff
Inside Retail
MAY 17, 2022
Coles has introduced 10 days of paid leave for team members who undergo gender affirmation. Coles’ chief legal and safety officer, and chair of the Coles Pride Steering Committee, David Brewster said the retailer is committed to championing LGBTQI+ inclusion in the workplace. “We
Buyer sought after Send collapses into administration
Inside Retail
MAY 4, 2022
A grocery delivery app that was founded in the midst of the Covid-19 pandemic has collapsed into voluntary administration.
Aldi launches robotic pizza vending machine, Pizzabot
Inside Retail
FEBRUARY 22, 2022
Aldi Corner Store in North Sydney has debuted a first of a kind pizza-making robot vending machine, dubbed Pizzabot. The collaboration with Bondi startup Placer Robotics, will serve restaurant-grade pizzas in two minutes for a limited time.
How to scale your e-commerce business
Inside Retail
MAY 22, 2022
Congratulations! So, you’ve managed to launch a successful e-commerce business. Now what? At EIZ, we know a thing or two about e-commerce. And that doesn’t just come from designing and developing technology solutions for the industry.
Why it’s time to twerk your work perks
Inside Retail
APRIL 28, 2022
It’s like a scene out of The Walking Dead. The table tennis net is sagging and there’s not an annoying ping-ping-ping noise to be heard. The taco truck just stopped turning up one day. The beer fridge is actually full for once.
How AI will increase your search ROI
Inside Retail
FEBRUARY 16, 2022
Your on-site search bar is one of the most popular ways for customers to find what they are looking for on your site. It also offers conversion rates 1.8x higher than browsing alone! However, most e-commerce businesses treat search as an infrastructure cost like web hosting.
Lotte Duty Free opens Sydney CBD boutique
Inside Retail
MAY 4, 2022
South Korea’s Lotte Duty Free is ramping up its Asia Pacific expansion with the launch of a three-level boutique in the heart of downtown Sydney.
Harris Farm Markets commits to Canberra flagship store
Inside Retail
MAY 4, 2022
Fresh produce chain Harris Farm Markets is set to launch a flagship store at the Majura Park retail precinct in Canberra. Construction of the 4500sqm purpose-built store will commence mid this year with trading set to commence in time for Christmas next year. “It
It’s time for brands to lead with a social impact mindset
Inside Retail
APRIL 26, 2022
Society is facing some significant social challenges. Each day we face alarming headlines like the global Covid-19 pandemic, climate change threatening the very future of humanity, and the looming peril of another world war. .
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