Inside Retail

DECEMBER 2, 2024

Now established across London, Los Angeles, and India, the brand is known for blending Bollywood glamour with London’s edge, attracting an impressive celebrity clientele including Paris Hilton, Lady Gaga, Kylie Jenner, and Kim Kardashian. I love seeing our clientele wear our designs and feel good when wearing them.

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Fashion Clienteling Management Accessories 130

Retail TouchPoints

JANUARY 27, 2022

And that is in addition to solutions developed in-house like the CONNECT clienteling app, and acquisitions like that of digital styling platform Stylyze, which NMG bought in 2021. At last count, according to Kupbens, NMG was already working with more than 30 SaaS providers to “leverage best of breed technology to support our strategies.”

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Clienteling Customer Experience Planning ATS 299

Inside Retail

DECEMBER 9, 2024

We are confident that our clientele will be captivated by the Maison’s exquisite craftsmanship and timeless elegance.” . “The arrival of Louis Vuitton further elevates our retail offering, providing access to one of the world’s most iconic and coveted luxury brands.

Clienteling 130

Clienteling Accessories Apparel Customer Experience 130

Retail TouchPoints

AUGUST 28, 2023

Across more than 300 stores nationwide, they will have access to customer interaction insights, customer-controlled fulfillment functions and omnicart capabilities as well as critical selling tools like clienteling and endless aisle. ” .

Clienteling 238

Clienteling Point of Sale Specialty Retailers Fulfillment 238

Retail TouchPoints

DECEMBER 7, 2020

Many of the clinics will open in medically underserved areas, with clienteles including those who may not have access to healthcare and are at greater risk of health disparities.

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Planning Location Clienteling Marketing 321

Retail TouchPoints

DECEMBER 17, 2020

Customers can expect a tailored clienteling approach to assist them with the personalized digital shopping experience. Customers can purchase these items in-store, but they also have access to Rebag’s 20,000 -item inventory via The Rebag Bar digital channel. Our new Rebag Bar micro concept is highly flexible,” Gorra added. “It

Clienteling 264

Clienteling Jewelry Accessories Boutique 264

Retail TouchPoints

FEBRUARY 25, 2025

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. This sponsored content is brought to you by Melissa.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

DECEMBER 16, 2021

The fashion brand has continued building out its digital offerings in 2021 with the launch of StyleConnect , a clienteling and mobile checkout tool, and the appointment of Jay Topper as Chief Digital Officer. The two-hour delivery option builds on the same-day delivery partnership Chico’s entered with Roadie during the 2020 holiday season.

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Clienteling Checkout Fashion Marketing 298

Retail TouchPoints

APRIL 11, 2025

Advanced data analytics, retail AI and automation, clienteling and even in-store or online customer aids are just a few of the recent technology developments that have already seen massive business value, yet not every retailer has been able to adopt them, leaving them further behind the pack.

Payment Services 235

Payment Services Point of Sale Clienteling Customer Experience 235

Retail TouchPoints

SEPTEMBER 14, 2023

The retailer has been investing heavily in its unified commerce strategy, including a new POS rollout that will support associate-driven clienteling, omnicart capabilities and customer-controlled fulfillment options.

Fulfillment 263

Fulfillment Clienteling Inventory Management Point of Sale 263

Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

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Clienteling Inventory Management Checkout Fulfillment 213

Retail TouchPoints

NOVEMBER 15, 2023

Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts.

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Clienteling Marketing Accessories Jewelry 306

Retail TouchPoints

APRIL 26, 2023

We’re thrilled to bring the first Hästens store to Dallas, and we can’t wait to give our clientele the opportunity to experience the comfort and quality of this iconic brand for themselves.”

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Clienteling Planning Location Management 280

Inside Retail

JANUARY 18, 2024

Sales in Europe were 3 per cent lower as higher sales to Chinese and domestic clientele did not compensate for an overall reduction in tourist spending, the company said in a statement. Sales in the Americas were up by 8 per cent during the period.

Marketing 285

Marketing Clienteling Fashion 285

Retail TouchPoints

MAY 24, 2021

In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site. Associates also can tag customers as VIPs and target the VIP customer segment to send them exclusive offers.

Clienteling 249

Clienteling Boutique Checkout Shopping 249

Retail TouchPoints

APRIL 5, 2022

Additions such as the CONNECT clienteling app and digital styling tool Stylyze have been pivotal to its recent success, and recent executive appointments, including Vijay Karthik as SVP and Chief Technology Officer , point to continued commitment in this area.

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Clienteling Customer Experience Management Marketing 311

Inside Retail

AUGUST 9, 2023

Its clientele includes the likes of A-list celebrities such as Gwenyth Paltrow, Kendall Jenner and Nina Dobrev. In recent years it has diversified into the food & beverage space where customers can experience the decor and furniture it sells in its stores and create more of a destination.

Clienteling 242

Clienteling Outdoor Planning ATS 242

Retail TouchPoints

MARCH 24, 2022

As luxury fashion brand AMIRI prepares to expand its brick-and-mortar footprint from its four U.S. stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience.

Clienteling 264

Clienteling Checkout Fashion Customer Experience 264

Retail TouchPoints

MARCH 19, 2021

The retailer partnered with NewStore , which offers Omnichannel-as-a-Service that combines POS, order management, clienteling and inventory, to implement its omnichannel platform across Marine Layer’s full fleet of 46 U.S. retail stores.

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Clienteling Shipping Checkout Apparel 221

Retail TouchPoints

AUGUST 8, 2024

By bringing Rebag’s expertise in sourcing and vetting luxury goods to Bloomingdale’s discerning clientele, we are setting a new standard in the luxury retail experience.” “This partnership epitomizes our vision of the complementary relationship between first-hand and second-hand luxury.

Clienteling 278

Clienteling Jewelry Accessories Department Stores 278

Retail TouchPoints

NOVEMBER 10, 2021

As innovation, responsibility and service are at the heart of our brand strategy, this rental offering will allow us to address a wider, more socially aware clientele and enable them to consume differently with us,” said Pierre-Arnaud Grenade, Global CEO of ba&sh in a statement.

Fashion 263

Fashion Clienteling Shipping Consumer 263

Storis

SEPTEMBER 16, 2024

One strategy that has gained traction in recent years is clienteling, a technique rooted in building long-term relationships with customers through personalized interactions and tailored recommendations. Clienteling is a sales philosophy centered around understanding and meeting the unique needs of individual customers.

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Clienteling Target Market Customer Retention Promotions 52

Shopify

JANUARY 11, 2023

Read how switching to Shopify helped iconic fashion brand Diane von Furstenberg deliver a personalized clienteling experience and access customer data with ease.

Clienteling 76

Clienteling Fashion 76

Retail TouchPoints

NOVEMBER 3, 2022

The retailer has recently focused on refreshing its image to meet the needs of a diverse clientele, including introducing its first junior collection, Jules & Cleo, in February 2022. David’s Bridal will celebrate the new locations by hosting grand reopening events to educate consumers regarding its new services and in-store offerings.

Customer Experience 274

Customer Experience Clienteling Boutique Accessories 274

Inside Retail

AUGUST 15, 2023

The second-floor facility, elevated above Riley Street and outfitted with big private fitting rooms, will host intimate styling sessions for bridal parties, top-tier clientele, and celebrities. The third level features photography studios, with a specific zone for capturing Farage’s collections.

Fashion 246

Fashion Clienteling Boutique Location 246

Inside Retail

JULY 17, 2023

Its clientele includes Miele, the Melbourne Food and Wine Festival and celebrity chef Curtis Stone. The brand supplies customisable uniforms to retail, hospitality, transport, health, banking and government industries and makes about 25 per cent of sales from international customers.

Beauty and Health 246

Beauty and Health Clienteling Management Marketing 246

Inside Retail

MAY 3, 2021

“Our vision for Arc by Crown Group’s retail precinct is a mix of high-end, quality restaurants, cafes, wine bars and fashion retailers catering to the well-heeled, fashionable clientele who stay at SKYE Suites Sydney as well as those living in the development having purchased one of the development’s luxurious apartments.”.

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Clienteling Fashion Returns Location 246

Inside Retail

FEBRUARY 5, 2025

Burberry gained a lot of traction with high-net-worth, fashion-forward clientele. With a target of 5 billion in annual revenue, it raised handbag prices beyond 2000 and adopted a positioning that aimed to compete with the highest and most elite fashion houses. At first, this strategy appeared super promising. But cracks soon appeared.

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Fashion Clienteling Marketing Consumer 147

A1 Retail

DECEMBER 4, 2024

When choosing the locations for these three stores, we wanted to ensure the new areas attracted the target clientele and gained more visibility, which is why we chose Neal Street in the centre of London, Canary Wharf to the east and Westfield London to the west.

Beauty and Health 104

Beauty and Health Clienteling Accessories Location 104

Inside Retail

OCTOBER 17, 2021

The idea was born when we noticed gaps in the market emerging – our clientele was still after great skincare and expert advice. “We simply had no choice but to pivot the brand, and with forward thinking and innovation, we launched our virtual salon,” she said.

Clienteling 246

Clienteling Consumer Planning Marketing 246

Retail TouchPoints

JULY 1, 2021

We already use Stylyze today through our clienteling tool, NM and BG CONNECT, allowing us to provide outfit styling as well as other applications to assist our selling associates and provide our customers with a personalized luxury experience.

Clienteling 264

Clienteling Department Stores Returns Customer Experience 264

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Luxury brands must identify virtual tools that will relay their stories authentically for their discerning clientele.

Clienteling 264

Clienteling Payment Services Boutique Promotions 264

Inside Retail

APRIL 13, 2025

Amouage aims to provide a more immersive and transformative store concept for its luxury-seeking clientele with artistic store designs. In 2021 to 2022, Persiegla stated that the brand was at a tipping point and had begun making a shift in moving the boutiques from a very transactional concept to an experimental concept.

Boutique 130

Boutique Clienteling Shopping Consumer 130

Inside Retail

APRIL 1, 2025

Our e-commerce platform, which already serves a growing global customer base, is also being continuously optimised to enhance the shopping experience and meet the needs of our international clientele. IR: Which markets do you see as the most promising?

Fashion 130

Fashion Clienteling Marketing Promotions 130

Retail TouchPoints

OCTOBER 27, 2021

Now the offering is open to brands and retailers of all sizes, enabling them to engage more deeply with the platform’s 80 million users through limited-time product drops, one-to-one clienteling and Posh Parties.

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Clienteling Drop-Shipping Inventory Management Shipping 147

Retail Focus

DECEMBER 6, 2022

As such, today, we are delighted to become a small part of the incredible history of Harrods, and to bring our innovative products to some of the most sophisticated clientele in the world.”.

Department Stores 245

Department Stores Clienteling ATS Promotions 245

Retail TouchPoints

APRIL 22, 2025

On the morning that Retail TouchPoints visited the Big Reuse store, the organizations Founder and Executive Director Justin Green estimated that at least a third of the current clientele was resellers.

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Thrift Store Clienteling Merchant Services Point of Sale 165