Samsung Launches Tablet with Clienteling and Scanning Applications

Retail Touch

Veras’ AI-powered clienteling was designed to help associates deliver personalized recommendations to better engage with shoppers. Samsung Electronics America has released the Galaxy Tab Active3, a ruggedized tablet designed with an emphasis on improving employee productivity and safety.

How Neiman Marcus is Using Next-Gen Tech to Deliver on its Century-Old Promise

Retail Touch

And that is in addition to solutions developed in-house like the CONNECT clienteling app, and acquisitions like that of digital styling platform Stylyze, which NMG bought in 2021.

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Clienteling in Luxury Retail

Cegid

In order to address some of the most pertinent challenges associated with maintaining a luxury business, many companies are turning to Clienteling as the solution. Clienteling is defined as: “A system to manage customers engagement business process for bringing customers in to your store, providing an exceptional in-store shopping experience , and keeping your customers coming back for more.”. But the question on many a lip is how does Clienteling work in the real world ?

Clienteling: Solving the Personalization Riddle

Cegid

Q1: How can clienteling bridge the gap between digital and physical spaces? In this context, clienteling acts as a catalyst in merging the online and offline shopping worlds, giving associates a consolidated view of customer’s attributes, preferences, buying history, and social feeds to engage in one-to-one relationships and anticipate shoppers’ needs. Q4: What elements must be in place for employee clienteling training to be successful? As seen on RIS News.

How to Encourage Loyalty Through Clienteling

Cegid

Leveraging Clienteling Techniques. One sure way to build customer loyalty is to leverage the latest clienteling techniques. For instance, with tools such as Yourcegid Retail Clienteling , associates see a 360-degree view of the customer’s buying history and preferences so that they can make suggestions to influence future sales and start building stronger relationships. Moreover, this type of clienteling is an essential part of the transition to omnichannel retail.

Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

Retail Touch

The materials were created to help every associate “take their digital clienteling efforts to the next level across various touch points,” said Severson. “We

Solving the Personalization Quandary with the Right Clienteling Solution

Cegid

Clienteling has become one of the key software buzzwords of the past decade. While many technologies segment consumers by region, preferred language or strong sellers, clienteling takes micromarketing to a new level. Clienteling enhances shopper profiles in ways POS data and e-commerce alone cannot. Many clienteling solutions also process returns and aid in the checkout process from the sales floor. And, clienteling systems should be tailored to a company’s needs.

‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail Touch

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling.

Harry Rosen Goes ‘Headless’ to Support Digital Service Shift

Retail Touch

Customer Experience Digital Commerce E-commerce Experience Features Retail Success Stories clienteling customer experience ecommerce Featured Harry RosenAssociates play a crucial in the omnichannel customer experience.

Chico’s Taps the Power of Personal Connections to Virtually Connect Associates and Shoppers

Retail Touch

In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site.

Experiential in-store shopping is this season’s must have according to 93% of European fashion retailers

A1 Retail

Over half of fashion retailers (54%) say investing in digital tools and capabilities such as clienteling apps is a priority in the next 12 months, and the pay-off is clear: 84% of retailers who have deployed clienteling apps say they have seen an increase in the average order size of store transactions.

Simplifying the Customer’s Return Trip

Retail Pro

Building a clientele is tough. It requires understanding who the customer is, what their tastes are and how to serve them: a simple plan, but not easy to execute.

Skittle Place attracts high-end retailers in Sydney

Inside Retail

Sydney-based retail and dining precinct Skittle Place will lure in more high-end retailers due to the high occupancy rate of the five-star hotel, SKYE Suites Sydney, which sits above the precinct, according to owner Crown Group.

“Fanciest Mall in America” Takes E-Commerce to New Level

VMS

The goal of the platform is to allow its upscale clientele who are out of town, or who can’t make it to the mall, to browse the store windows online.

CallisonRTKL releases its Retail 2022 Forecast

Retail Focus

Focusing on key themes of escapism, sustainability, access to nature, and multi-sensory experiences, the store elevates the conversation beyond any one purchase and taps into the lifestyle and wellbeing aspirations of its clientele through seamless and responsive technology.

NSW salon reopenings a thing of beauty

Inside Retail

The idea was born when we noticed gaps in the market emerging – our clientele was still after great skincare and expert advice.

7 steps to ensure successful omnichannel roll-out in fashion retail

Retail Technology Review

As the pandemic continues to wreak havoc on retail, the fashion sector, in particular, is looking for new ways to engage with customers through new clienteling techniques. By Jean Shin, Director Strategy and Content, tyntec. Internet Retailing Retail Supply Chain Critical Issues

Laings unveils £3m ST David’s Cardiff showroom transformation

Retail Focus

Being able to showcase these esteemed brands in our signature space is sure to inspire both our clientele and those working in the industry.”. Laings The Jewellers has unveiled its stunning new-look showroom at Cardiff’s St David’s as it officially relaunches.

Chico’s Adds Two-Hour Delivery in Partnership With Walmart GoLocal

Retail Touch

The fashion brand has continued building out its digital offerings in 2021 with the launch of StyleConnect , a clienteling and mobile checkout tool, and the appointment of Jay Topper as Chief Digital Officer.

Love my human finds ‘paw’fect home for new townhouse concept on the king’s road

Retail Focus

Commenting on the news, Hannah Grievson, Head of Property at Sloane Stanley said: “The King’s Road attracts a vibrant, affluent clientele with a passion for pets, and just like their human owners, their furry companions have very discerning tastes that need to be fully catered for.

Winding Staircase Claims the Spotlight at Luxury Watch Retailer’s New Store

VMS

Zimson Watches’ latest Bengaluru locale is centered on a bold and sophisticated design, implemented by FRDC , aiming to match the characteristics of the retailer’s clientele.

On Our Radar: Zimson Watches, Bengaluru

VMS

Zimson Watches’ latest Bengaluru locale is centered on a bold and sophisticated design, implemented by FRDC , aiming to match the characteristics of the retailer’s clientele.

AMIRI Adds Personalization and Operations Tools to In-Store Experience

Retail Touch

As luxury fashion brand AMIRI prepares to expand its brick-and-mortar footprint from its four U.S. stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience.

Parlour X founder Eva Galambos on her life as a luxury fashion buyer

Inside Retail

At Parlour X, we are passionate about finding the latest and greatest new and exciting brands from around the world and bringing them to our clientele, who love our highly curated and carefully selected assortment which we have been refining for two decades.

In sign of the times, men’s suits scarce at Marks & Spencer stores

Retail Wire

Marks & Spencer stores prided themselves on offering a full range of apparel to its British clientele, from casual to formal, but today only 110 of the chain’s 254 stores have men’s suits on their racks and it appears likely the trend will outlive the pandemic.

Walgreens Accelerates Clinic Rollout with Plans for 40 Additional Locations by mid-2021

Retail Touch

Many of the clinics will open in medically underserved areas, with clienteles including those who may not have access to healthcare and are at greater risk of health disparities.

“Fanciest Mall in America” Takes E-Commerce to New Level

VMS

The goal of the platform is to allow its upscale clientele who are out of town, or who can’t make it to the mall, to browse the store windows online.

FARFETCH Deepens Ties With Neiman Marcus Through $200 Million Investment

Retail Touch

Additions such as the CONNECT clienteling app and digital styling tool Stylyze have been pivotal to its recent success, and recent executive appointments, including Vijay Karthik as SVP and Chief Technology Officer , point to continued commitment in this area.

In Paris without tourists, LVMH unveils Samaritaine store revamp

Inside Retail

Spending by visitors to France remains a major source of income for high-end brands, even if Chinese shoppers, the industry’s number one clientele, have been buying a lot more at home during the pandemic – a shift expected to outlast the health emergency.

Laings to upsize at St David’s marking welsh debut for Patek Philippe

Retail Focus

We can’t wait to unveil our new showroom to our Welsh clientele next month.”. The St David’s Partnership, owners of St David’s Cardiff , has announced the forthcoming expansion of Laings’ Cardiff showroom.

Rebag Bar Micro Store Concept Debuts in New York

Retail Touch

Customers can expect a tailored clienteling approach to assist them with the personalized digital shopping experience. Rebag has opened its first-ever standalone Rebag Bar — a micro version of its traditional store — located in New York’s Shops at Columbus Circle.

Can I Have Your Digits

The Retail Creative and Consulting Agency

Text Marketing vs. Text Selling Clienteling. think clienteling whereby you are cultivating and building a Circle of Service ( COS ). Endear’s retail CRM, personalized messaging and data-driving product recommendations equip your team with the tools they need to implement clienteling for every customer journey. Sound On. Go To Where the Customer Is. That’s what they said. Did you? Hope So. If you haven’t yet….let let me lay it out for you.

French Contemporary Fashion Brand Brings Rental Service to U.S.

Retail Touch

As innovation, responsibility and service are at the heart of our brand strategy, this rental offering will allow us to address a wider, more socially aware clientele and enable them to consume differently with us,” said Pierre-Arnaud Grenade, Global CEO of ba&sh in a statement.

Farewell cash, hello contactless: How retailers can keep up with consumers

Inside Retail

When New South Wales ended its last lockdown, Melanie De Sylva, founder of De Sylva Hair Design in Sydney, recalls how relieved her loyal clientele was to see her again – particularly when some had suffered the consequences of cutting or colouring their own hair. “By

Marine Layer Deploys Omnichannel Platform Chainwide

Retail Touch

The retailer partnered with NewStore , which offers Omnichannel-as-a-Service that combines POS, order management, clienteling and inventory, to implement its omnichannel platform across Marine Layer’s full fleet of 46 U.S.

Discover the East Coast’s Premier Fine Jewelry Trade Show

Independent Retailer

No matter what type of inventory your store carries or the clientele you serve, JA New York is your one-stop-shop jewelry destination. Only one leading jewelry trade show calls New York City home, and that is JA New York.

Rural King Meets Directly With Suppliers to Expand its Product Selection

Retail Touch

Rural King has a devoted clientele, and we are thrilled to partner with them and provide them access to products that will resonate with their shoppers,” said Nicky Jackson, CEO and Founder of RangeMe in a statement.

Should Your Retail Store Stock Alcohol? 3 Pros, 2 Cons, And 3 Key Considerations

Retail Minded

Are You Okay With Attracting A Certain Clientele? . You already own a profitable retail store , so is there a point in adding liquor to your shelves? The answer to that question depends on the size of your storefront, funding, and several other factors.

5 Star Nutrition Revamps Omnichannel Experience

Retail Touch

The platform combines POS, order management, inventory, fulfillment, and clienteling in a single cloud system, and its precise inventory and order management functionality will be integral to future offerings related to subscriptions and loyalty.

Ear to the ground: Why more brands are turning to podcasts

Inside Retail

The quarterly print publication brings together the latest hair and beauty trends, tutorials, interviews and location snapshots to captivate our clientele across our Bronte, Balmain, Sydney CBD and Coogee Pavilion venues.”.

WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

Retail Minded

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. Most would agree that they are very different in direct response to the global pandemic. So what does this actually mean for physical stores today?

What is a Niche Market?

Small Biz Trends

Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs.

Business Success So Clear, It’s 2020

Grey Suit Retail

So how do we begin to establish clientele from scratch? Once you’ve scored your business a good amount of clientele, you’ll want to take your hand, reach it over your shoulder, and give yourself a firm pat on the back for a job well done, because acquisition can be tough! So you now have your site, you have a mode of generating leads, and you’ve landed clientele. The first month of the new year and new decade is now at its end.