Retail TouchPoints

JUNE 30, 2025

There’s never been a more exciting time in the world of payments. Innovation is happening at breakneck speed, open banking is tearing down data silos and partnerships are forming between traditional financial institutions and fintechs on a global scale. Whether you’re a global retail chain, ecommerce brand, or online marketplace, changes in the payment landscape will have a profound impact on your business.

Merchant Services 214

Merchant Services Payment Services Checkout Consumer 214

Retail Focus

JUNE 30, 2025

Artificial intelligence (AI) is transforming industries at a rapid pace, from healthcare to finance and logistics. As sectors embrace automation, personalisation, and data-driven decision-making, it’s clear that AI is more than just a tech trend—it’s a business imperative. Retail, which thrives on customer insight and operational efficiency, stands to gain immensely by observing how other industries apply AI strategically to improve both internal processes and external experiences.

Inventory Management 130

Inventory Management Finance Marketing Spend Promotions 130

Small Biz Trends

JUNE 30, 2025

Key Takeaways Understanding the Impact: Fake negative reviews can severely harm your business reputation, leading to decreased consumer trust and lower sales. Identifying Characteristics: Key signs of fake reviews include overly emotional language, vague content, suspicious reviewer profiles, and inconsistencies with your brand’s standard practices.

Management 68

Management Consumer Accounting Promotions 68

Retail Focus

JUNE 30, 2025

Retail has always depended on observation. From spotting which shelf draws more attention to knowing which item sells best during certain times, the trade has long relied on pattern recognition. The difference now lies in how precise those patterns can be. As the amount of data available grows by the hour, retailers face the choice: either use it wisely or risk being left behind.

Store Layout 147

Store Layout Planning Shopping ATS 147

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Retail Dive

JUNE 30, 2025

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Payment Services 40

Payment Services Merchant Services Department Stores Beauty and Health 40

Small Biz Trends

JUNE 30, 2025

Key Takeaways Digital Natives: Millennial women integrate online and in-store shopping and expect seamless, personalized experiences from brands. Conscious Consumption: This demographic favors sustainable and ethical brands, valuing transparency and quality in their purchasing decisions. Social Media Engagement: Platforms like Instagram and Pinterest are critical for product discovery, driving interest in visually appealing and informative content.

Shopping 73

Shopping Marketing Promotions Finance 73

Inside Retail

JUNE 30, 2025

Singaporean furniture retailer Castlery will unveil its Brisbane showroom at the end of next month following the success of its first Australian store in Sydney. The direct-to-customer brand will open its second brick-and-mortar showroom in Fortitude Valley. It will feature 22 curated room sets for customers to explore. “Fortitude Valley has transformed over the past decade – from an industrial fringe to one of Brisbane’s most vibrant design and lifestyle districts,” said Declan Ee, co-founder

Shopping 130

Shopping ATS 130

Retail TouchPoints

JUNE 30, 2025

H&M Group has entered a multi-year partnership with Circulose , a manufacturer of next-generation material made entirely from discarded textiles, to become one of the company’s first “scaling partners.” H&M, which has been using Circulose materials since February 2020 , is seeking to transition a substantial share of its man-made cellulosic fiber (MMCF) to fiber made with Circulose.

Fast Fashion 147

Fast Fashion Fashion Apparel Planning 147

Inside Retail

JUNE 30, 2025

Not many brands can claim to offer as diverse a range of products as a US$795 ruffled silk dress, a US$249 Rococo-inspired duvet cover and a US$50 bottle of rosé. For cult-favourite apparel and lifestyle brand LoveShackFancy, however, there seems to be no limit to the retail categories it can enter, nor to the ones its customers will line up to purchase.

Apparel 130

Apparel Boutique Fashion Wholesale 130

A1 Retail

JUNE 30, 2025

On Thursday 26 June, Eldon Square, Newcastle’s premier shopping and leisure destination, celebrated its vibrant retail community at the hotly anticipated Eldon Square Awards 2025, honouring the exceptional brands and individuals that bring to life the vibrancy and dynamics of the retail destination. Now in its seventh year, the awards gave the public the chance to vote for their favourite retailers across a variety of categories.

Beauty and Health 85

Beauty and Health ATS Kiosk Accessories 85

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Retail TouchPoints

JUNE 30, 2025

For four decades, 99 Ranch Market has been a beloved fixture in Asian-American communities, known for its curated selection of imported pantry staples. But its reach rarely extended beyond metropolitan hubs in California, Seattle, Texas and New York City. As demand for Asian groceries grew across the United States, 99 Ranch saw an opportunity to serve a broader customer base through digital innovation.

Marketing 162

Marketing Fulfillment Grocer Shipping 162

Retail Gazette

JUNE 30, 2025

Sainsbury’s has reported its strongest start to the year with grocery sales up 5% in the 16 weeks to 21 June 2025, driving its highest market share since 2016. The supermarket’ s growth is fuelled by “consistently great value, outstanding quality and excellent availability,” according to CEO Simon Roberts, who highlighted the retailer’s expanded Aldi Price Match campaign which covers around 800 everyday essentials.

Marketing 111

Marketing Supermarket Planning Shopping 111

365 Retail

JUNE 30, 2025

Retail businesses make an enormous economic and social contribution to the UK economy. The 452,060 retail firms employ 3.6 million people , generating £517 billion in sales. However, recently, retailers have faced a combined challenge of global trade wars, higher tax bills, disrupted supply chains and cyberattacks. To combat these challenges, retailers are increasingly turning to new technologies like AI and IoT to improve the customer experience and resiliency.

Payment Services 52

Payment Services Shopping Kiosk Customer Experience 52

Inside Retail

JUNE 30, 2025

In a retail world where standing out is everything, independent retailers are constantly on the hunt for ways to captivate customers and keep pace with evolving trends. Reed Gift Fairs Melbourne has become the destination of choice for those seeking the spark of new ideas – offering fresh product discovery, emerging brands, and game-changing supplier connections that help retailers stay ahead.

Visual Merchandising 130

Visual Merchandising Accessories Wholesale Fashion 130

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

VMS

JUNE 30, 2025

RH (Corte Madera, Calif.) has opened RH Oklahoma City, The Gallery at OAK, which it describes in a news release as “an immersive retail experience seamlessly integrating luxury home furnishings collections from RH Interiors, Modern and Outdoor with rare art, antiques and artifacts from across the globe.” The store has 45,000 square feet of space spread over three levels, with its top level being home to both a rooftop restaurant and a park.

Home Furnishings 80

Home Furnishings Outdoor ATS 80

365 Retail

JUNE 30, 2025

Foot Locker has officially opened its largest store in the UK, located at the heart of Birmingham’s Bullring shopping centre. Now serving as the brand’s UK flagship, the site introduces the retailer’s latest ‘Re-imagined’ concept, aimed at creating a next-level experience for sneaker enthusiasts through exclusive product offerings and immersive services.

ATS 65

ATS Shopping Location Fashion 65

The Retail Doctor

JUNE 30, 2025

If you've spent any time in Enterprise retail, you’ve seen it: departments that don’t talk to each other, systems that weren’t designed to share data, and a patchwork of bolt-on software that leaves you with more questions than answers.

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Retail TouchPoints

JUNE 30, 2025

After weeks of anticipation (and complaints from locals), the year’s most-talked-about wedding — between Amazon Founder Jeff Bezos and TV presenter Lauren Sanchez — took place last weekend in Venice, Italy. But across the Atlantic, another set of nuptials also was making waves, for very different reasons. The wedding party, all decked out in JCPenney fashions.

Jewelry 200

Jewelry Fashion Marketing Planning 200

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail Gazette

JUNE 30, 2025

Sainsbury’s has launched its new online service “occasions by Sainsbury’s” alongside a specialist butcher and fish service. Occasions by Sainsbury’s offer shoppers bespoke products “to suit any occasion” which can be ordered for delivery alongside their regular online shop. The range features options suited for a variety of occasions, such as birthday parties, celebrations and hosting at home, and has been designed to “take the hassle out of hostin

Supermarket 52

Supermarket Shopping Marketing ATS 52

Retail Customer Experience

JUNE 30, 2025

A deep dive on how Vitality, an athleisure brand, crafted a personal returns experience while at the same time boosting efficiency and customer loyalty.

Returns 52

Returns ATS 52

Retail TouchPoints

JUNE 30, 2025

This article first appeared in our sister publication Shop Eat Surf Outdoor (SESO) Nike is continuing to reengage with the wholesale channel and add even more points of distribution as it works to turn around its business after previous CEO John Donahoe’ s failed strategies, which included cutting many retail partners around the world in favor of a DTC-centric business model.

Wholesale 130

Wholesale Visual Merchandising Accounting Outdoor 130

Inside Retail

JUNE 30, 2025

Louis Vuitton’s latest Shanghai store is not your average luxury flagship. The 30-meter-high, ship-shaped store, “The Louis” , is billed as an experience, and houses an exhibition space and cafe in Shanghai’s downtown Nanjing Road shopping strip. “The Louis”, which had a grand opening on Thursday, will undoubtedly draw crowds eager to post pictures to social media of its gleaming facade and the photo-ready exhibits inside.

Shipping 130

Shipping Marketing Fulfillment Consumer 130

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A1 Retail

JUNE 30, 2025

Foot Locker, has officially opened its largest UK store based in the heart of the Bullring in Birmingham. The store, which is now the brand’s UK flagship, introduces its new ‘Re-imagined’ store concept with a next-level retail experience that inspires, includes and celebrates the best product and experiences for all sneakerheads. The store features three new permanent areas to create an immersive sneaker experience, including a new Sneaker Hub which offers a range of customisation and cleaning s

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Retail Gazette

JUNE 30, 2025

New Look is reportedly looking to hire investment bankers to undertake a strategic review of the business, which could likely lead to an auction during the next year. The fashion retailer’s owners, led by investment company Alcentra, have begun talks with banks and are expected to make an appointment during the near future, according Sky News.

Fast Fashion 59

Fast Fashion Fashion Planning Management 59

Small Biz Trends

JUNE 30, 2025

Google Gemini has launched a new feature that promises to reshape how businesses access and leverage artificial intelligence. With an increasing number of small businesses looking for efficient solutions, this tool is set to streamline workflows and improve decision-making processes. Gemini leverages generative AI to deliver precise data insights and predictive analytics, giving small business owners a competitive edge.

Marketing 111

Marketing Management ATS 111

Retail Gazette

JUNE 30, 2025

Food price inflation surged to 3.7% in June, the sharpest rise in more than a year, as British retailers warned of the combined impact of climate pressures and rising operational costs. Figures from the British Retail Consortium (BRC) and NielsenIQ show food costs jumped from 2.8% in May, helping to push overall shop price inflation back into positive territory for the first time since July 2024.

Wholesale 109

Wholesale Shopping Consumer 109

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Management

Retail Dive

JUNE 30, 2025

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Marketing 49

Marketing Beauty and Health Department Stores Promotions 49

Talking Retail

JUNE 30, 2025

Shopworkers at the Co-op have taken a significant step forward in their long-running warehouse and shop floor equal pay battle, after a tribunal recognised the tough realities of their roles including regular exposure to verbal abuse and physical risks.

Shopping 96

Shopping ATS 96

Retail Gazette

JUNE 30, 2025

Foot Locker has opened its biggest UK store in the Bullring shopping centre in Birmingham. The store, which opened on 27 June, is now the brand’s UK flagship and introduces its new “re-imagined” store concept, which it says “includes and celebrates the best product and experiences for all sneakerheads” The shop houses three new permanent areas designed to create an “immersive sneaker experience,” including a new sneaker hub which offers a range of custom

Fashion 84

Fashion Shopping Planning ATS 84

Retail Dive

JUNE 30, 2025

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

Finance 69

Finance Department Stores Payment Services Marketing 69

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