2021

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How Consumer Data will Shape Retail Experiences in 2022

Retail TouchPoints

Consumer habits changed drastically last year as people went online to shop. According to McKinsey , 75% of consumers tried a new shopping behavior due to economic pressure, store closings and changing priorities, and the data we are seeing internally shows 50% of shoppers now intend to shop both in-store and online. That’s more than double the historical average.

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Don’t miss out – it’s now or never for digital transformation

Inside Retail

We’re living in an era that has seen profound technological advances change the face of retail. Just a decade ago, Instagram and Afterpay were barely in their inception phase – now, it’s hard to imagine any B2C business not taking advantage of these tools. As new tech continues to emerge, it’s becoming increasingly clear that businesses keeping pace with progress are setting themselves up to thrive, while those struggling to keep up will inevitably fall behind.

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Living in the Future: NIO ET5 Sedan Designed for the Autonomous Era With NVIDIA DRIVE Orin

Nvidia

Meet the electric vehicle that’s truly future-proof. Electric-automaker NIO took the wraps off its fifth mass-production model, the ET5, during NIO Day 2021 last week. The mid-size sedan borrows from its luxury and performance predecessors for an intelligent vehicle that’s as agile as it is comfortable. Its AI features are powered by the NIO Adam supercomputer , built on four NVIDIA DRIVE Orin systems-on-a-chip (SoC).

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How to Respond to Apache Log4j using Cisco Secure Analytics

Cisco Retail

IT and Security professionals worldwide are working to assess and mitigate their exposure to Apache Log4j vulnerability (CVE-2021-44228). The following guide has been put together for current Secure Network Analytics and Secure Cloud Analytics customers, providing suggested ways to leverage your deployment to assist in your detection and response efforts.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Steam-bent timber tunnels through Melbourne showroom by Woods Bagot

Dezeen

Architecture studio Woods Bagot has used sculptural timber battens to create pathways through this immersive showroom space in Melbourne , designed for local cladding manufacturer Sculptform. The mixed-use space is located at the ground level of a tower in central Melbourne, where it serves as a "billboard to the street" and shows off the brand's manufacturing capabilities.

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15 Best Apps for a Business Selling Clothes

Small Biz Trends

If you happen to do some spring cleaning or did a little closet purge to declutter and happen to have a pile of old clothes that you have no need for? Well, the good news is this pile of clothes can be a good money-making opportunity. There is a huge demand for vintage clothes, shoes, and accessories, and tapping into this untapped demand can prove lucrative.

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The Shortest Customer Service Keynote Speech Ever!

Hyken

I’ve written about today’s topic before. The idea I’m about to share is really common sense. Even if you didn’t read my past articles or watch my videos about this, you still know and understand it. Yet, it’s worth bringing up again, as I have a new twist on it. In my latest book, I’ll Be Back: How to Get Customers to Come Back Again and Again , I share a story about the shortest customer service keynote speech I’ve ever delivered.

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Cultivating consumer loyalty amidst supply chain challenges

Retail Dive

As retailers strive to woo shoppers into a long-term relationship, supply chain hiccups can sabotage those efforts — but it doesn't have to.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. “The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago.

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Luxury brand Hermès targeted by animal rights protestors

Inside Retail

The backlash toward leather-good brand Hermès has sparked protests around the world from affiliates of PETA after footage emerged last week of the “barbaric” conditions of its crocodile farm suppliers. In Paris, London and New York, PETA activists stood outside Hermès stores in crocodile masks, holding bloodied handbags and signs, protesting the business to stop the poor treatment of animals.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Protecting against Log4j with Secure Firewall & Secure IPS

Cisco Retail

The Apache Log4j vulnerability (CVE-2021-44228) has taken the Internet by storm in the past few days. This blog details quick ways Secure Firewall Threat Defense (FTD) and Secure IPS users can protect against attacks leveraging this vulnerability while patching their infrastructure. Talos first released updated Snort rules on Friday, December 10. For customers inspecting ingress traffic— with decryption if traffic is TLS (Transport Layer Security) encrypted — these rules will alert and can bloc

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Cisco Purpose Report: Measuring and reporting impact along our purpose journey

Cisco Retail

With the calendar year coming to a close, it’s time for us to once again report our annual efforts to positively impact people and the planet. This work has been described as corporate citizenship, corporate social responsibility (CSR), environmental-social-governance (ESG), or social impact over the years, but all of it has been grounded in creating impact as part of our larger purpose to Power an Inclusive Future for All.

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Simplifying the hybrid cloud journey using Cisco SD-WAN with AWS Cloud WAN

Cisco Retail

There is no doubt that the future of work for almost everyone is hybrid, but the reality of keeping a hybrid workplace up and running is a complex endeavor. Whether your business has 100, 1000, or 100,000 employees, keeping them connected and secure from wherever they choose to work, is no small task. The race to keep ahead of this hybrid workforce has also accelerated the journey to the cloud for many enterprises.

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An Open Security Ecosystem with Shared Signals is the Future of Zero Trust

Cisco Retail

Zero Trust : as the name implies, is the strategy by which organizations trust nothing implicitly and verify everything continuously. This industry north star is driving different architectures, frameworks, and solutions to reduce an organization’s risk and improve their security posture. Beyond the need to enforce strong authentication and authorization to establish trust of an endpoint, how can we verify continuously?

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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The Network as the First Line of Defence for Securing Critical Infrastructure

Cisco Retail

The Commonwealth Government in Australia recently announced imminent changes to reporting obligations related to critical infrastructure security. The changes have been under consideration for some time and the subject of widespread consultation among owners and operators of 11 sectors which have been identified as high priority. Referred to as CISONS – or critical infrastructure and systems of national significance – these high priority infrastructure assets have the potential to cause enormous

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New F5 ACI ServiceCenter App Release

Cisco Retail

This blog is a joint collaboration between Cisco’s Ravi Balakrishnan and F5’s Patrick Campbell. Over the past 2 years, we’ve been working on enabling F5 ADC services within the Cisco ACI fabric using the F5 ServiceCenter App. This App is an agile development effort. driven by field and user input and has evolved in multiple releases which are available from Cisco’s DC App Center.

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Secure Code Warriors – Final Battle Winners

Cisco Retail

We have arrived at the third and final blog post around Secure Code Warrior. In the first two blogs… So, You Can Code… But Can You Write Secure Code? Finding Cisco DevNet Elite Secure Code Warriors. … we introduced you to the Secure Code Warrior tournament held during Cisco DevNet Create 2021. In this final blog post, I wanted to report back about the final battle between the crème-de-la-crème – the DevNet Secure Code Warrior Top 25.

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Reflecting on twenty years of NetHope

Cisco Retail

NetHope is a journey that we needed to take. Cisco started the Networking Academy program in 1997 with the intent of teaching students – whether they were in the technology field or not – to design, install, and maintain networks. Most importantly, we wanted the program to help people around the world gain a seat at the digital economy table. By the early 2000s, we realized the impact the program was having and wanted to expand it.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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UCS X-Series unboxes two CRN Awards

Cisco Retail

It’s a great holiday season for Cisco UCS X-Series – receives TWO awards from CRN! The CRN Tech Innovators Awards are meant to “.showcase offerings that bring significant advances in technology as well as partner growth opportunities…” 1 In November, Cisco won the Hybrid Cloud Infrastructure award. It recognizes the need for transforming both your operating model while preparing your infrastructure for future technologies.

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Education and Healthcare at the Heart of our Communities and our Hybrid World

Cisco Retail

It was evident throughout the discussions at Smart City Expo World Congress that technology is a critical component when it comes to understanding the future of our communities. We heard firsthand how cities are grappling with the digital divide and determined to make more livable and sustainable communities, with ubiquitous access to education, healthcare, and government services.

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Inclusive Collaboration: Making Webex Accessible to All Users

Cisco Retail

Understanding disability and how to make daily experiences accessible are two things I strive to do. Fifteen percent of people around the world have a disability. At Cisco, some of our teammates are blind or partially sighted, deaf or hard of hearing, have motor issues, or work around a cognitive disability like dyslexia or attention deficit. To make sure Cisco employees with disabilities can collaborate on equal footing with their coworkers, the Collaboration business unit design products like

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Multi-Vendor Automation: The Song Remains the Same

Cisco Retail

Back in 1991, I ran across the debut album, Ten, from a little band out of Seattle called Pearl Jam. Being a fan of classic rock like Led Zeppelin and Eric Clapton, Pearl Jam’s take on grunge appealed to me, and I began to listen to Ten regularly. About a year later, Ten hit the mainstream, and suddenly I had friends telling me to check out this new band called Pearl Jam.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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NVIDIA to Build Earth-2 Supercomputer to See Our Future

Nvidia

The earth is warming. The past seven years are on track to be the seven warmest on record. The emissions of greenhouse gases from human activities are responsible for approximately 1.1°C of average warming since the period 1850-1900. What we’re experiencing is very different from the global average. We experience extreme weather — historic droughts, unprecedented heatwaves, intense hurricanes, violent storms and catastrophic floods.

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The Emergence of Smart Hospitals

Cisco Retail

Imagine the last time you or a loved one received care. What did the experience look like? Was it a seamless and positive experience? Or did it feel outdated and cumbersome? A few years ago, I had the pleasure of working with a large US healthcare system on reimagining and transforming the patient and clinician experience. When focusing on how innovative technologies could shape the future of care, we imagined a “clinic of the future” where a patient could: Schedule appointments and submit pre-s

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NDR unveiled as essential when complying with the Executive Order

Cisco Retail

On May 12, 2021, the president of the United States released an executive order on cyber security. The order contained prescriptive actions for compliance as the executive branch responded to the “persistent and increasingly sophisticated malicious cyber campaigns” and their resulting impact on business and public life. But much of the document is more declarative and focused on desired outcomes tied to the overall directive to modernize and improve the nation’s cybersecurity

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Cisco Secure Firewall named Best Next Generation Firewall in SE Labs 2021 Annual Report

Cisco Retail

Cisco is proud to be the only vendor recognized by SE Labs as Best Next Generation Firewall (NGFW) in their 2021 Annual Report. We’re honored to receive industry recognition for excellence in the network firewall market and for making security less complex, more agile, and better able to defend against today’s and tomorrow’s threats. I couldn’t be prouder of our Cisco Secure Firewall team and our amazing customers who continue to develop their network security around our firewall, and who have

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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5 Things You Should Know About Cisco ISE on AWS

Cisco Retail

Cloud is an essential element of a digital enterprise, and the pandemic has made this fact indisputable. Gartner predicts businesses to spend a total of $480 billion on public cloud services in 2022 , a 21% increase compared to 2021. Besides accelerating the speed of innovation, cloud technologies enhance employee experience by efficient delivery of software services.

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6 things you should know about AI-enhanced infrastructure for AIOps

Cisco Retail

Part 1 of the Series: AI-Enhanced Infrastructure for AI Ops. If you ask yourself which are the biggest challenges that your IT model should address, endless answers will surely come to your mind. But the majority will find a common theme: your organization faces a manually intensive and complex environment that demands access to information and resources with even greater agility and flexibility.

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Welcome to Enhanced Programmatic Management of Enterprise Devices

Cisco Retail

Systems administrators in enterprise companies who are constantly upgrading, repurposing, and managing thousands of switches, listen up! Starting with release 17.7 of Cisco IOS XE, is support for a suite of Google Remote Procedure Call (gRPC)-based microservices that will simplify and lighten your workloads. . The Evolution of Remote Procedure Calls .

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How IT organizations are thinking about Network as a Service

Cisco Retail

Networking models evolve . You don’t have to look very far to see that a transition is underway in IT. Organizations are changing how they acquire and consume software and infrastructure. In part, this is driven by their need to deliver services that meet increasingly dynamic business needs. The network has been undergoing the same evolution. The broad-based adoption of network automation and analytics over the last few years is resulting in huge leaps in agility, flexibility, and security.

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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.