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The Body Shop UK Enters Administration

Retail TouchPoints

The UK arm of the The Body Shop has entered administration, the British version of bankruptcy protection, according to Reuters and other media reports, but it will continue to operate online and via its 199 UK brick-and-mortar stores for the time being. At press time The Body Shop had not replied to a request for comment.

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H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Retail TouchPoints

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Seamless Shopping Experience: Improve Customer Satisfaction

Tokinomo

In today's fast-paced world, customers expect shopping to be smooth and hassle-free, whether they're clicking through a website or strolling through store aisles. This article dives into what it means to provide a seamless shopping experience, a journey so fluid and convenient that it feels natural to the customer.

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Beautyque NYC Debuts New Interactive VR Shopping App

Retail TouchPoints

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is testing out a new technological innovation in the beauty space: a virtual reality app that will allow users to immerse themselves in a virtual beauty store where they can interact with and shop for products.

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Product Discovery: Enabling Search Outside the Box

Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys.

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Kohl’s to Add 45 Smaller Sephora Shop-in-Shops this Fall

Retail TouchPoints

Kohl’s will add 45 new 750-square-foot Sephora shop-in-shops in stores across 29 states in the next few months, bringing the total to 910 Kohl’s stores by the end of 2023. The newly announced smaller shop-in-shops will be opened at Kohl’s stores across the country, including four apiece in Indiana and Utah and three in North Carolina.

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TikTok Shop Officially Debuts in the U.S.

Retail TouchPoints

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Let's set the record straight: in-store retail isn't dead - it's evolving!

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Smart Stores and Smarter Supply Chains: Innovations for a New Era of Retail

Speaker: Panel Speakers

Shoppers are craving reasons for visiting the store and an enhanced shopping experience; retail stores want more automation, a more enabled staff and a bigger bottom line. As the brick and mortar and ecommerce stores start to blend together, what will the store of the future actually look like?

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Sustainability at Retail

In response to this and as part of a global Sustainability at Retail initiative, Shop! So much so that, in 2015, the United Nations (UN) issued a call for action by all countries to work toward sustainable development. worked collaboratively with its global affiliates to address these critical issues in this white paper.