Retail TouchPoints

FEBRUARY 14, 2025

“Taskrabbits assembly service has been a game-changer for our customers, offering them convenience and reliability, two must-haves when shopping at Ikea, said Javier Quiones, CEO of IKEA U.S. Better Integration Leads to Reduction in Returns, Increase in AOV The Taskrabbit offering is available at Ikea locations in every major U.S.

Checkout

Inside Retail

APRIL 27, 2025

From an Apple store featuring biophilic design to Puma’s casino-inspired Las Vegas shop, these hot new bricks-and-mortar stores are bringing the heat to the retail industry. Apple Miami, Florida Apple has never been short on details and the brands most recently opened Miami location is no exception.

Shopping

Retail Gazette

MAY 26, 2025

The new sites, which sit on former Homebase plots, will create over 550 jobs and form a central part of M&Ss store rotation programme aimed at building bigger, better locations. The openings also signal the retailer s confidence in brick-and-mortar investment, even as the business recovers from a recent cyber attack that impacted trading.

Location

Retail Focus

DECEMBER 18, 2024

Popular online brands, growing F&B operators, and established retail names are just some of the occupiers who have moved to Manchester Arndale over the past 12 months as the shopping centre strengthens its position as the North Wests premier retail destination.

Shopping

Inside Retail

OCTOBER 16, 2024

The Victorian hole-in-the-wall coffee shop Coffee Treat has launched into franchising, with plans to extend into country towns. While walk-ins are important to the business, the emphasis is on customers ordering through the location-based app that directs them to their nearest store. Location is everything.

Planning

Inside Retail

JANUARY 16, 2025

Liz Randle, Vinnies Victoria’s head of merchandise and retail innovation, has been with the company for over 13 years and has witnessed the op shop’s evolution from a network of bricks-and-mortar stores into an e-commerce platform. We have created an environment that heroes our values and honours the donation, said Randle.

Shopping

Inside Retail

DECEMBER 5, 2024

The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025. A unique proposition There is little to compare Flying Tiger Copenhagens one-of-a-kind shopping experience in the Australian retail landscape.

Store Layout

Inside Retail

NOVEMBER 14, 2024

The store, located at 35 Beak Street, spans two levels and boasts a lab-inspired decoration with plants, as well as a selection of biotech-derived skincare items. The letting highlights Soho’s strength in attracting internationally renowned brands and UK firsts, making it an interesting and dynamic place to go shopping.”

Location

Inside Retail

FEBRUARY 16, 2025

Instead of manually searching for items, employees can send digital requests for merchandise, ensuring that products are located and delivered to customers quickly. Unifying online and offline channels with a single system Todays customers expect a seamless shopping experience, whether theyre browsing in-store or online.

Shrinkage

Retail TouchPoints

DECEMBER 11, 2024

On Sunday I did my weekly shopping at the store to find out if Amazon Fresh might be able to fill the hole left by Fairway, literally and figuratively. Not to mention that the delis prepared food section offered very little to entice someone to take a break from shopping and sit down to eat. billion acquisition of Whole Foods.

Checkout

Retail TouchPoints

FEBRUARY 11, 2025

Earlier this week, Aldi sold off the remaining Winn-Dixie and Harveys Supermarket stores that will not be converted, totaling 170 locations, to a consortium of private investors led by the current CEO and President of Southeastern Grocers. Aldi obtained the competitor banners as part of its 2023 acquisition of Southeastern Grocers.

Grocer

Retail TouchPoints

FEBRUARY 6, 2025

Through the Tutch in-store digital platform, Adore Beauty customers will be able to purchase products available in stores while also curating a cart of products that are only available online, which will be sent to them after theyve finished shopping. In 2024, the online beauty and personal care market in Australia had a 12.5%

Kiosk

Retail TouchPoints

JANUARY 12, 2025

One of the first additions was a geolocation software development kit (SDK) from Radar , to answer the question of whether athletes were actually opening the app while shopping in the store. We would want to know if that persons location was being spoofed, for example.

Sporting Goods

Retail TouchPoints

DECEMBER 16, 2024

Whether customers decide to shop online, use the mobile app or are face to face with an associate, Tractor Supply offers a number of tools that enable inventory visibility, seamless service and fast checkout. Our customers often tell us that shopping with us feels like shopping with family.

Payment Services

Retail TouchPoints

OCTOBER 30, 2024

Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times. Before your customers begin their holiday shopping, each endpoint device must be properly configured, managed, secured and primed to be an asset for growth.

Payment Services

Retail Focus

DECEMBER 11, 2024

The location inside the historic Dumont Buildinga striking example of Art Deco and Neo-Gothic architecturesets the stage for a memorable shopping experience. This mural, with its elegant depictions of cranes, adds a timeless, almost ethereal quality to the interiors, aligning with the shops bridal theme.

Clienteling

Inside Retail

DECEMBER 16, 2024

LaManna, the 10,000sqm independent supermarket located at Essendon Fields, is rising to the Christmas occasion. Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception.

Supermarket

Retail TouchPoints

NOVEMBER 27, 2024

According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop. With all this in mind, smart retail marketers must strike a balance between utility and customer experience and add sizzle to in-store and online shopping without allowing one channel to shine brighter than the other.

Consumer

Inside Retail

NOVEMBER 11, 2024

Shopping is about more than just a transaction, as evidenced by our inaugural global feature on the ‘Most desirable shopping precincts’. Home to Apple’s London Campus, a 2229sqm food hall and a glass chimney lift, Battersea Power Station also has housing and hundreds of shops located in its historic turbine halls.

Specialty Store

Retail TouchPoints

JULY 22, 2025

Apple Retail has entered the Kingdom of Saudi Arabia with the launch of the Apple Store website and app, allowing customers in the country to shop Apple’s full range of products directly and in Arabic for the first time. The digital storefront serves as a precursor to physical stores , which will arrive beginning in 2026.

Planning

Retail TouchPoints

NOVEMBER 20, 2024

The free booklets, for both dogs and cats, include practical guidance and shopping checklists created by the retailer’s veterinary, training and grooming teams, plus exclusive pet services and savings on Petco-owned brands. Petco has introduced a new “Welcome to the family” program, available at stores beginning Nov.

Location

Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. As more people opt for the convenience of online shopping, the ease with which packages can be stolen has become a significant risk. Our recent research reveals that over a third of U.S.

Fulfillment

Retail TouchPoints

FEBRUARY 7, 2025

The three companies will offer a suite of solutions to help digital brands quickly open new stores across Simons real estate portfolio as well as at other locations. Two of the new stores are location at Simon properties The Galleria in Houston and Town Center in Boca Raton, Fla.

Merchant Services

Inside Retail

NOVEMBER 7, 2024

Emporium Melbourne presented the ideal location for us to host ANZ’s largest Lululemon store – it’s a premium destination with high foot traffic, allowing us to reach a large audience at a one-stop shopping hub. How do these services align with Lululemon’s vision of providing a premium and personalised shopping experience?

Store Layout

Inside Retail

APRIL 23, 2025

Located in the Melbourne suburb of Maribyrnong, the 2000sqm space features a completely new store architecture with products organised by activities, such as sleep, feeding and travel, as opposed to categories, and thoughtful touches like a table where parents can feed hungry toddlers and recharge their phones.

Shopping

Inside Retail

JULY 10, 2025

The system also allows customers to track their spending and identify savings as they shop. “We Some locations supporting the Scan&Go trollies are Woolworths Lane Cove, Mortdale, Neutral Bay Village, Chirnside Park, Malvern, Mornington East, Currimundi, Nambour, Noosa, among others.

Checkout

365 Retail

JULY 22, 2025

A New Dimension in Shopping Traditionally, shopping has been a tactile and visual activity—walking through aisles, picking up products, and physically interacting with merchandise. In a landscape where convenience meets customization, AR offers a future where shopping is no longer limited by location, inventory, or imagination.

Consumer

Retail TouchPoints

NOVEMBER 26, 2024

Hanna Andersson personal shoppers gather client details and then create tailored closets for guests to peruse and shop virtually. They’ll even send out coloring pages for kids to enjoy while mom or dad shop. You should see some of the conversations that our personal shoppers have with their clients,” said Lapic.

Boutique

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 These time-saving and convenient offerings make it easier than ever for shoppers to take an a la carte approach to their food shopping. By making customers lives easier, grocers can make shopping feel like less of a chore.

Grocer

Retail TouchPoints

JULY 31, 2025

As retailers race to meet customer expectations for speed, convenience and personalization, location strategy has become a key competitive differentiator. Retailers focused on long-term growth are now prioritizing how, when and why people visit a location, not just how many.

Fulfillment

Small Biz Trends

JULY 21, 2025

Key Takeaways Diverse Opportunities: Shop business ideas can range from brick-and-mortar stores to e-commerce platforms, catering to various markets and consumer needs. Thinking about starting your own shop? Overview of Shop Business Ideas Shop business ideas can range significantly, providing various opportunities for entrepreneurs.

Shopping

Inside Retail

FEBRUARY 3, 2025

.” He said the space is “not just another beauty store” and that the decision to place the store in the middle of the fashion precinct at Southland shopping centre was intentional. He plans to travel to three states this week to sign off on additional locations.

Marketing

Retail TouchPoints

DECEMBER 17, 2024

If your business has achieved this competence, youre benefitting from clear and hyper-current information on the location, quantity and availability of products across distribution centers and warehouses, as well as items in transit or sitting on store shelves.

Fulfillment

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service. Excellent brand ambassadors are like traffic magnets.

Payment Services

Small Biz Trends

AUGUST 5, 2025

Designing an effective online shop layout is vital for enhancing user experience and boosting sales. What other strategies can raise your shop’s design? Prioritize Intuitive Navigation When designing an online shop, prioritizing intuitive navigation is crucial for enhancing the user experience.

Shopping

Retail TouchPoints

OCTOBER 31, 2024

As Google shares, that might look like a notification from your favorite coffee shop on their new daily special or an update if your assigned seat on your boarding pass changes. By pairing the pass with location, retailers can remind the customer to use the day’s offer when they are near a store.

Marketing

Retail TouchPoints

JANUARY 9, 2025

The new company launches with more than $9 billion in revenue, 1,800 store locations and 60,000 employees. We can design a more personalized shopping experience, offer unified loyalty and credit card programs, and ultimately cross-sell more effectively. Catalyst Brands also has sold the U.S. Authentic Brands Group and Shein.

Apparel