Retail TouchPoints

OCTOBER 21, 2024

Online fast-fashion retailer Boohoo is launching a strategic review to determine how it can best maximize shareholder value after a difficult few years, according to multiple sources. The company’s CEO, John Lyttle, will step down after five years at the helm, but will remain in his role until a successor is found. Boohoo is the parent company of Boohoo, BoohooMAN, PrettyLittleThing, Debenhams and Karen Millen, which collectively struggled in the first half of 2024.

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Inside Retail

OCTOBER 21, 2024

Founded in 1649, in what is now Finland, Fiskars Group is one of the oldest continuously operating companies in the world, with global net sales last year of €1.1 billion. Its brands include Fiskars, Georg Jensen, Gerber, Iittala, Royal Copenhagen, Moomin by Arabia, Waterford and Wedgwood, among others. Here, we speak with Nathalie Ahlström, who has led the company’s transformation since she was appointed CEO in 2020 and recently visited its operations in Sydney, Australia.

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Retail TouchPoints

OCTOBER 21, 2024

Beyond, Inc. , the parent company of Bed, Bath & Beyond , has entered a multi-faceted strategic partnership with home décor retailer Kirkland’s that will bring the currently online-only Bed Bath & Beyond back to brick-and-mortar retail, a year-and-a-half after it shuttered all its stores. Kirkland’s will become Beyond’s exclusive brick-and-mortar operator and licensee for a series of small-format (up to 15,000 square feet) “neighborhood” Bed Bath & Beyond stores.

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Inside Retail

OCTOBER 21, 2024

Furniture retailer Nick Scali has significantly cut its fiscal first-half profit forecast after unexpectedly higher freight cost impacted its gross profit margin. In a profit warning, Nick Scali MD Anthony Scali said the company estimates its Australia and New Zealand gross margin to be down 240 basis points or more compared to the year-ago period’s 66 per cent.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

OCTOBER 21, 2024

A few months after joining Starbucks as its new CEO, Brian Niccol has brought his first Chipotle alum over to the new executive team, according to reports from Yahoo and others. Tressie Lieberman worked alongside Niccol from 2018 to 2023, driving digital marketing and off-premise. In addition to Chipotle, Lieberman held senior marketing roles at Yahoo, Snap Kitchen and Yum!

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Retail Wire

OCTOBER 21, 2024

If you're a fan of the Cheesy Tots, this serves as another reason for you to visit Burger King.

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Retail Wire

OCTOBER 21, 2024

The Chick-fil-A entertainment app will focus on family-friendly shows, games, recipes, and podcasts.

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Retail TouchPoints

OCTOBER 21, 2024

Refund fraud is a significant issue for U.S. retailers, costing billions of dollars annually. In 2023, fraudulent returns accounted for a staggering 13.7% of all returns , resulting in $101 billion in losses. To make the issue worse, this trend shows no sign of slowing down, as fraudsters continue to develop new and innovative methods to exploit retail systems.

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Retail Wire

OCTOBER 21, 2024

News Corp is suing AI developer Perplexity for unauthorized use of copyrighted news articles.

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Wiser

OCTOBER 21, 2024

In today’s competitive retail environment, ensuring promotional compliance across multiple store locations is critical to capturing sales opportunities. For a leading consumer electronics manufacturer, this challenge was especially evident, as their traditional approach to monitoring in-store compliance was falling short, with their field teams stretched thin.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Wire

OCTOBER 21, 2024

Buybuy Baby will close all brick and mortar stores and shift to an online brand.

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Mulesoft

OCTOBER 21, 2024

AI has the potential to transform customer experiences. However, despite IT leaders recognizing the value and imperative of AI, many companies still struggle to realize the benefits. One significant hurdle is integration challenges. For AI to be effective, it needs secure access to data from many different sources and across a variety of formats, including […] The post MuleSoft Direct for Data Cloud: Unlocking Knowledge for AI first appeared on MuleSoft Blog.

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Customer Experience 73

Retail Wire

OCTOBER 21, 2024

Macy's and Disney celebrate a one-of-a-kind new holiday collection.

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Retail Gazette

OCTOBER 21, 2024

WHSmith is bringing back vinyl records into 80 of its stores across the UK in response to growing customer demand for the format. The high street chain said its stores, including Canterbury, Chester, Edinburgh and York, will stock a selection of chart hits and classic albums on vinyl. The retailer first began selling vinyl albums in the 1950s but phased them out thirty years ago as the popularity of CDs took off.

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Retail Wire

OCTOBER 21, 2024

Wendy's is moving into the previously-unexplored Czech market.

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365 Retail

OCTOBER 21, 2024

Portsmouth Football Club has announced the opening of a new official pop-up store at Gunwharf Quays. The Pompey Store will open on Friday, 1st November 2024, and remain open until the end of January 2025, offering a range of official club merchandise. Fans will be able to purchase a selection of Portsmouth FC products, including replica kits, training wear, and exclusive gifts.

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Retail Wire

OCTOBER 21, 2024

Purple and black drinks and donuts celebrate spooky season.

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365 Retail

OCTOBER 21, 2024

The Metrocentre Partnership has announced the signing of two iconic Newcastle-born institutions at Metrocentre. Greggs and Newcastle United are set to open in Upper Town Square later this year, underscoring the destination’s commitment to working with local hero businesses and bringing forward the latest store formats to continue to drive footfall. Due to open ahead of Christmas, Greggs will introduce a new larger format 3,491 sq ft unit in time for the busiest period of the year.

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Retail Wire

OCTOBER 21, 2024

Ready to buy a brand new home from Walmart?

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LS Retail

OCTOBER 21, 2024

©iStock/Nuthawut Somsuk What's affecting me, my clients, my colleagues and other global small business owners: Making the case for international expansion. How businesses can overcome barriers to international expansion. Quote of the week: "Development isn’t charity. It’s one of the smartest investments we can make in our shared future – in our security and our prosperity.” – President Barack Obama Walmart bets on international business to drive growth in China and Mexico.

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Retail Wire

OCTOBER 21, 2024

Subway is stepping its spicy game up.

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Retail Times

OCTOBER 21, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! After eight years of serving their fresh, soul-warming pasta in 4 Central London restaurants, Emilia’s Crafted Pasta announces the launch of their brand-new range of premium pasta retail products, now available to purchase on their e-commerce platform and coming soon to shops and supermarkets near you.

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Advertisement

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Shopping

Retail Wire

OCTOBER 21, 2024

Love that turkey from Popeyes!

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A1 Retail

OCTOBER 21, 2024

Superdrug opened the doors to a brand-new store in Bedford Interchange on Friday 18th October. The new 6,000 sq ft retail space has created 25 new jobs for the local community and focuses on making a positive environmental and social impact through its store design, construction and operations. The new opening is an evolution of the ‘more sustainable store’ concept introduced with Superdrug’s Peterborough store which opened in 2021.

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Retail Gazette

OCTOBER 21, 2024

Lidl is more than tripling its plant-based range across the UK, following a 12% rise in demand over the past year. The discounter’s new Vemondo! Plant Based range will be rolled out to selected stores from this month before a national rollout in January and will include 21 new products. The expanded range will feature a variety of plant-based alternatives, such as burgers, sausages, mince and nuggets.

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A1 Retail

OCTOBER 21, 2024

Screwfix is expanding its refurbished product capability even further, having refurbished more than 250,000 products since the initiative launched on Screwfix.com in 2021. As part of its sustainability strategy, ‘Let’s Fix Tomorrow, Today’ , the omnichannel retailer is committed to providing customers with high quality products and keeping products in use for longer with its Refurb By Screwfix range.

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Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Gazette

OCTOBER 21, 2024

PrettyLittleThing founder Umar Kamani is thought to be considering throwing his hat in the ring for the vacant CEO position at Boohoo Group, Retail Gazette has learnt. It comes after the fast fashion giant revealed its chief executive John Lyttle would be stepping down from the business after five years late last week. Industry insiders told Retail Gazette that it was early days and no formal approach had been made.

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365 Retail

OCTOBER 21, 2024

Future Stores has made its debut on Oxford Street, ahead of its official launch on 30 October 2024, introducing a new era of retail that merges cutting-edge technology with traditional bricks-and-mortar shopping. With a £20 million investment, the store aims to transform retail into a dynamic, interactive experience that is the first of its kind globally.

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Shopping Center

OCTOBER 21, 2024

Westborough, Mass. — Marcus & Millichap has brokered the $4.8 million sale of Westmeadow Plaza, a retail center located in Westborough, roughly 35 miles west of Boston. Tenants at the 27,867-square-foot… The post Marcus & Millichap Brokers $4.8 Million Sale of Retail Center in Westborough, Massachusetts appeared first on Shopping Center Business.

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365 Retail

OCTOBER 21, 2024

Swiss luxury watchmaker TAG Heuer has opened its latest boutique at Bluewater Shopping Centre , expanding its UK presence with a new location that spans 120 square metres. This new space marks TAG Heuer’s second largest boutique in the UK, following the flagship store on Oxford Street in London. The opening is part of the brand’s continued focus on providing exceptional in-store experiences for its customers.

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Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

Management