Inside Retail
JUNE 1, 2023
Retail groups have warned of job cuts in the wake of today’s increase in the minimum wage – the size of which has been described by one industry body as “out of touch” The Fair Work Commission (FWC) has boosted the national minimum wage by 5.75 per cent from July 1, coupled with a scheduled 0.5 per cent boost in superannuation guarantee.
Retail Focus
JUNE 5, 2023
Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is excited to announce that leading jewellery retailer, Pandora , has opened a new store at the centre. The store has a modern look and feel, and is designed to be more intuitive to the customer journey, allowing shoppers to browse and interact with products more easily.
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Tokinomo
MAY 31, 2023
Have you ever wondered why customers choose to buy certain products? What motivates their decision-making process? The answer lies in understanding the drivers behind rational and emotional purchases. In today's market, customers are influenced by a combination of logical reasoning and emotional triggers. This article explores the factors that drive customers to make rational or emotional purchases and the implications for businesses.
Hyken
MAY 30, 2023
“Please put me back on hold. I want to keep listening to the music,” said nobody, ever – unless they were listening to the hold music at the Kansas City Foot and Ankle medical practice. The owner of this four-office podiatry practice with seven doctors and 25 staff members, Dr. Mark Green, has always focused on creating a positive, unique and frictionless patient experience.
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.
Retail Dive
JUNE 1, 2023
The brand recently stopped selling via the department store and its off-price stores and discovered the alleged fakes this year, per court documents.
Inside Retail
JUNE 1, 2023
Children’s goods retailer Toys ‘R’ Us has partnered with British retailer WHSmith to open nine high-street stores across the country. The partnership – led by the Australian-listed Toys ‘R’ Us company – follows last year’s launch of Toys’R’ Us UK e-commerce website which sells a broad assortment of toys and products. The new stores will feature dedicated sections by age, interest and category with interactive experiences along with a key range of products and activi
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
MAY 31, 2023
Longmartin Properties Ltd, a joint venture between Shaftesbury Capital and the Mercers’ Company, has announced that Odd Muse, the independent ‘investment fashion’ label, has returned to The Yards , Covent Garden for its second pop-up, following its highly successful debut bricks-and-mortar experience at the destination last month. Located at 4 Slingsby Place and running until mid-July, Odd Muse’s 3,000 sq ft space showcases several of the brand’s womenswear lines such as the sleeveless styles
Retail TouchPoints
JUNE 2, 2023
Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm. The Made4net SCExpert platform is designed to help more than 100,000 users deliver faster, more accurate order fulfillment via improved supply chain visibility, enhancing experiences for both associates and Ikea customers.
Retail Dive
JUNE 2, 2023
The Macy’s-owned retailer will sell the products as part of “The Cache,” a curated collection of emerging brands.
Inside Retail
JUNE 1, 2023
Customers are becoming increasingly irritated by what they perceive to be aggressive sales approaches in digital marketing communications. According to a report from Customology, dubbed The Unspoken Customer, many consumers do not trust brands or their communications, therefore overly enthusiastic customer campaigns could be detrimental to businesses.
Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert
Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.
Wiser
JUNE 5, 2023
As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses. It’s important to get it right, as any hiccups in the process can have serious consequences for your business.
Cisco Retail
JUNE 2, 2023
Cisco is a partner of the Amazon Security Lake, supporting the Open Cybersecurity Schema Framework At AWS re:Invent 2022, Cisco was proud to be a launch partner for Amazon Security Lake , a new AWS… Read more on Cisco Blogs
Retail TouchPoints
JUNE 2, 2023
Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing. Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges.
Retail Dive
MAY 30, 2023
The athletic footwear brand reported its fourth consecutive year of revenue growth above 50%, according to Deckers CEO Dave Powers.
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Join DeAnna McIntosh for an experience in ideating, journaling, and strategic planning, accompanied by a physical box with tools, to help you create the vision and growth plan for the future of your business.
Inside Retail
MAY 31, 2023
Vicinity Centres has sold a 50 per cent stake in Broadmeadows Central shopping centre to Melbourne-based Nikos Property Group for $134.5 million. The shopping centre is located 19 km north-west of Melbourne CBD and is anchored by Kmart and has three supermarkets – Aldi, Coles and Woolworths – along with Hoyts Cinemas and more than 115 specialty stores.
Shopping Center
JUNE 1, 2023
Royal Oak, Mich. — Marcus & Millichap has arranged the $2.2 million sale of single-tenant property occupied by Starbucks Coffee in the Detroit suburb of Royal Oak. Darin Gross, Ashish Vakhariya… The post Marcus & Millichap Arranges $2.2 Million Sale of Starbucks-Occupied Property in Detroit Suburb appeared first on Shopping Center Business.
Miller Zell
JUNE 1, 2023
Miller Zell is rooted in developing great retail environments. But as we’ve grown over the past 60 years, we’ve recognized that all public spaces operate as brands that generate customer experiences — both good and bad.
Retail TouchPoints
JUNE 1, 2023
Nike , which announced senior leadership changes designed to drive growth and increase integration in May , has made another C-level change. Jared Carver will become the new CEO of Converse , effective June 1, and will report to Nike CEO and President John Donahoe. Carver succeeds Scott Uzzell, who will become VP/GM North America for Nike. Carver has been with the Converse brand for nearly a decade, most recently as VP/GM for Converse’s North America business, where he unlocked strong growth in
Advertiser: ZoomInfo
When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.
Retail Dive
JUNE 1, 2023
The department store has fared worse this year than it expected, and is bracing for customers to continue to pull back in coming months.
Inside Retail
MAY 29, 2023
Danish luxury brand Ganni is set to open its first Australian flagship store in Sydney on June 2. The Copenhagen-based ready-to-wear brand is known for its ‘Scandi 2.0’ sense of style. It operates 37 retail stores across Europe and the US and delivers internationally to 35 countries including Australia, South Korea and Canada. The flagship, located in The Galeries on George Street, takes inspiration from the family home of Ganni’s founders, husband-and-wife duo Ditte and Nicolaj Reff
Retail Times
MAY 31, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Robots are heading to Wakefield from today as a partnership between Starship Technologies, Co-op and Wakefield Council brings the benefits of autonomous grocery deliveries to local residents. The service will initially be available to 13,000 residents across 6,500+ households, with orders made through the Starship food delivery app, which is available fo
Cisco Retail
MAY 31, 2023
Keeping an organization secure has a few basic steps that haven’t changed over the years: identify threats, respond and neutralize them, and put measures in place to prevent them in the future.
Advertiser: Experience Retail Today
With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.
Retail TouchPoints
MAY 29, 2023
There have never been more barriers to the things we enjoy in life. Everything from limited edition sneakers to international stadium tour tickets have become seemingly unattainable. Consumers are often met with an unfair experience, failing websites, bots eating up stock. But with 73% of consumers saying that “a good experience is key in influencing their brand loyalties,” according to PwC , there has never been a better time for brands to relook at their processes, upgrade their antiquated tec
Retail Dive
MAY 30, 2023
As consumer spending slumps, the bulk retailer is holding back on its plans to boost membership fees and aiming to grow e-commerce and mobile sales.
Inside Retail
MAY 31, 2023
It’s challenging for bricks-and-mortar retailers to stand out from the crowd. The key to driving customers in-store (and getting them to keep coming back) is differentiation. Using a differentiation strategy allows retailers to create a unique in-store shopping experience – that can’t be replicated online, and will set you apart from the competition.
Retail Times
MAY 31, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Data crunched by online pharmacy delivery partner Gophr, paints a concerning picture for the pharmacy sector in England. Gophr’s ‘Prescription For Pressure’ initiative, reveals a challenging time for the industry and is supported by separate analysis by the BBC showing that the number of pharmacies in England is at its lowest since 2010.
Speaker: DeAnna McIntosh, Retail Growth Strategist
The past three years have forever changed the retail landscape. Companies of all sizes were forced to welcome change with open arms and surrender to total flexibility in order to be agile in the ever-evolving economic environment. In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year.
Hyken
JUNE 5, 2023
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Customer Support Is an Investment, Not an Expense by Dave Seaton (CMSWire) Traditionally, software companies view support as a necessary expense — a cost center they must bear to correct mistakes.
Retail TouchPoints
JUNE 2, 2023
The confectionery industry continues to boom in the U.S. A recent study found that 2023 Easter candy sales exceeded projections, with Americans spending $3.3 billion on Easter candy alone. And Easter isn’t the only holiday to boost confectionery sales. Valentine’s Day saw consumers projected to spend an average of $16 on chocolates and candy — up from under $9 per person in 2010 — while Halloween candy sales reached a record $3.1 billion in 2022.
Retail Dive
JUNE 2, 2023
Sales in North America were “more promotional than planned” according to CEO Martin Waters.
Inside Retail
MAY 30, 2023
Asos recently launched its first ever rental edit with UK-based rental marketplace, Hirestreet, as the struggling online fashion retailer attempts to stem its losses amid a decrease in consumer spending. Featuring over 180 styles from Asos’ homegrown brands, namely Asos Design, Asos Edition and Asos Luxe, the collection will focus on women’s occasion wear, including wedding-guest outfits, bridal looks and bridesmaid dresses.
Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC
Since 2020, procurement and supply chain professionals have faced an unprecedented set of challenges. The pandemic was just the start. It was followed by port blockages and congestion, strikes among truck drivers and railway workers, a major recall and plant closure that led to a disastrous baby formula shortage, concerns about the future of semiconductor availability, turbulence in the ESG investment market, and much more.
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