Retail TouchPoints
JULY 25, 2024
Everyone’s been there — you try your mightiest to get the machine on the other end of the phone to understand what you need, until you give in to frustration and just begin to scream “representative.” Generative AI was supposed to change all that — with this magical new technology, automated voice agents were going to be smarter, more responsive and, most importantly, more accurate.
Inside Retail
JULY 24, 2024
Country Road Group is set to restructure its fashion retail business, which is expected to result in massive staff layoffs, The Australian has reported. The company, currently facing sexual harassment and workplace bullying allegations , has been struggling to generate sales, according to the report. Inside Retail has reached out to Country Road Group for comment.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail Wire
JULY 21, 2024
Del Taco has launched its new Del’s Real Deal Menu featuring 15 items, all priced at $2 and under. This value menu includes popular choices like tacos, burritos, nachos, and now includes freshly made chips & house-made guacamole.
Retail Focus
JULY 25, 2024
Leading North West property services company, The Momentum Group , has supported real estate company, Redevco, with the instalment of three new pop-up tenants at White Lion Walk in Guildford, following the destination’s Incubator Project in partnership with Save The High Street. The tenant support was led by Momentum Manage, following its appointment earlier this year to deliver property management services at the centre.
Advertisement
In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Retail Gazette
JULY 22, 2024
Asda employees at its Wisbech store are set to walk out for the second time in a dispute over working conditions. GMB Union confirmed that over 150 workers at the superstore in Cambridgeshire will walk out of the store from 3am to 10pm on 2 August. It said the employees were angry over cuts in hours, poor quality training, bullying management, fire safety breaches, as well as health and safety issues not being addressed.
Retail TouchPoints
JULY 25, 2024
As the Olympics kick off in Paris, Dick’s Sporting Goods has been awarded the title of Official Sporting Goods Retail Provider of Team USA for the 2028 Olympics ( LA28 ), which will be in Los Angeles. Dick’s won’t miss out on this year’s iteration though — the retailer will serve as an Official Supporter of Team USA for both Paris 2024 and Milano Cortina 2026.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
JULY 25, 2024
Conn's HomePlus has announced that it has filed for Chapter 11 bankruptcy protection and will be closing nearly half of its 170 nationwide stores.
Retail Dive
JULY 25, 2024
The HBC-owned business is prepping for its takeover of rival Neiman Marcus Group, which includes Bergdorf Goodman, a spokesperson said Wednesday.
Retail Gazette
JULY 25, 2024
Majestic Wine has unveiled a £1m investment into its store estate, as it plans to expand at an average of one new shop per month over the coming years. The alcohol retailer has opened two new stores in the South East of England and completed two major refurbishment projects in the Midlands and Scotland within six days, as it ramps up efforts to expand and modernise its stores.
Retail TouchPoints
JULY 23, 2024
Amazon and the Better Business Bureau (BBB) have jointly filed a lawsuit seeking to shut down ReviewServiceUSA.com, a site that allegedly attempted to sell fake positive reviews for Amazon product listing pages or BBB business profiles. The suit, filed in King County Superior Court, is the latest effort by Amazon to stem the tide of fake reviews. On its own, Amazon blocked more than 250 million suspected fake reviews on its ecommerce site in 2023.
Speaker: Shaunna Bruton and Kailey Holmes
Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.
Inside Retail
JULY 24, 2024
Italian luxury fashion retailer Moncler Group has posted growths in both sales and profit for the six months ended June 30 despite a “complex operating environment”. The company’s consolidated revenues rose 11 per cent year on year to EUR1.23 billion (US$1.3 billion), with sales up 15 per cent for the Moncler brand and down 5 per cent for the Stone Island label.
Retail Wire
JULY 22, 2024
In-N-Out Burger has been the subject of a viral TikTok trend, and the owner of the popular fast-food restaurant has had enough of the monkeying around.
Retail Dive
JULY 23, 2024
The closures represent about 13% of its store fleet and come amid a Bloomberg report that the home retailer is prepping to file for bankruptcy.
Retail Gazette
JULY 25, 2024
John Lewis has been permitted to transform its Waitrose site in Bromley into a new residential community of 353 rental homes as well as a modernised store. The London Borough of Bromley agreed with the recommendation of its planning officers to give a resolution to grant consent for the application, which had received 147 letters of support from locals.
Retail TouchPoints
JULY 24, 2024
Conn’s Home Plus , which filed for Chapter 11 bankruptcy protection in the Southern District of Texas on July 23 according to multiple media reports, will close 71 of its 170 stores. The 134-year-old furniture and electronics retailer, which operates primarily in the South and Southwest U.S., will close 18 stores in Florida, nine in Texas and seven in Arizona.
Inside Retail
JULY 23, 2024
Aesop will return to David Jones next month as part of the department store chain’s strategy to boost its luxury beauty offerings. Aesop’s full product range of skincare, body care, fragrance and home essentials will be available on David Jones’s website starting August. The brand will later launch at Chadstone Shopping Centre and Bourke Street Mall as part of the stores’ $15 million beauty hall redevelopment.
Retail Wire
JULY 22, 2024
Google has announced its decision to abandon plans to eliminate and replace third-party cookies in its Chrome browser, a move crucial for advertisers to track users across websites for targeted ads.
365 Retail
JULY 22, 2024
After a close-fought judging process the shortlisted entries have been named. At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.
Advertisement
Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
Retail Gazette
JULY 23, 2024
The full list of Carpetright stores being closed has been revealed, after Tapi Carpets confirmed it had snapped up a host of its rival’s stores yesterday (22 July). Tapi has acquired its competitor’s intellectual property, two warehouses and 54 of its stores, which it said would save 308 jobs and “expand [the business] into a number of areas we don’t currently serve”.
Retail TouchPoints
JULY 24, 2024
Picture walking into a high-end retail store where every detail, from the shifting lights to the interactive displays, tells a compelling story about the brand. Imagine a fitness center where the atmosphere adapts to your workout, surrounding you with dynamic visuals and immersive soundscapes that push you to achieve your goals. Envision a luxury hotel where every corner, from the alluring exhibition in the lobby to the countless features of the smart room, creates a unique and personalized expe
Inside Retail
JULY 24, 2024
Elevating the customer experience, going global and tapping into marketplaces were the common threads connecting the keynotes on day one of Online Retailer, Australia’s largest e-commerce conference and expo in Sydney. Over two days from July 24-25, the retail community has congregated to hear from some of the world’s leading retailers and retail suppliers – from online fashion retailer Revolve to Shopify.
Retail Wire
JULY 22, 2024
Microsoft has introduced a new recovery tool, KB5042429, aimed at resolving the issues caused by the CrowdStrike Falcon agent that impacted 8.5 million Windows devices on Friday.
Advertisement
Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.
Retail Times
JULY 24, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aptos, a leader in unified commerce solutions, announced today that Brown Thomas Arnotts, Ireland’s leading luxury retailer, will upgrade to the latest versions of Aptos’ Sales Audit and CRM solutions. Once deployed, Brown Thomas Arnotts will benefit from new capabilities that unlock greater levels of customer engagement and loyalty whilst promoting omni
Retail Gazette
JULY 25, 2024
THG is set to axe 171 jobs across various departments after cutting almost a third of its workforce over the past two years as part of a cost-saving review. The LookFantastic and MyProtein owner told employees it has put 581 jobs at risk as it looks to scrap 171 roles across six divisions including beauty and nutrition, The Financial Times reported.
Retail TouchPoints
JULY 23, 2024
Once the purview of science fiction, artificial intelligence (AI) has now permeated our everyday lives — from the home devices that recommend songs for our playlists, to the apps we use to monitor commuter traffic, to the chatbots that pop up to ask if we need any help. Unbeknownst to many consumers, AI has become a powerful force steering online searches — serving up search results that, ideally, match exactly what we’re looking for.
Inside Retail
JULY 22, 2024
Bassike co-founder Mary Lou Ryan has decided to leave the fashion company. “After 18 years, I have decided to step out of the business to pursue other creative and meaningful endeavours,” said Ryan on a LinkedIn post. “The simple idea to reinvent a ‘basic’ white tee-shirt became a wonderful business marked by creativity, purpose, and collaboration.” Earlier this year, Ryan told Inside Retail that it was her priority to scope out the priorities for the business
Speaker: Jason Cottrell and Brian Walker
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
Retail Wire
JULY 22, 2024
Verizon Communications missed quarterly revenue estimates on Monday as more cost-conscious customers decided to hold on to their phones longer, overshadowing monthly billing subscriber growth.
Retail Dive
JULY 24, 2024
The video rental chain’s last-standing franchise location in Bend, Oregon, has both loyal customers and nostalgic fans.
Retail Gazette
JULY 22, 2024
Carpetright’s biggest rival Tapi has snapped up the chain’s brand and more than a fifth of its stores out of administration. The flooring retailer has acquired Carpetright’s intellectual property, two warehouses and 54 of its stores, which Tapi said will save 308 jobs and “expand [the business] into a number of areas we don’t currently serve” However, the deal will result in 1,018 job losses across Carpetright’s head office in Purfleet and its remaining
Retail TouchPoints
JULY 24, 2024
Southwest Airlines is partnering with creators in various subcultures of TikTok to both highlight travel inspiration and offer an easy way to book flights on its airline. Ten different creators based in key Southwest Airlines markets, including Hawaii, Orlando, Fla., Chicago, San Diego, Las Vegas and Austin, Texas, will be highlighting travel-related content from now through Oct. 13.
Advertisement
Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.
Expert insights. Personalized for you.
295 
Let's personalize your content