Trending Articles

Koala beds down in South Korea

Inside Retail

Australian mattress retailer Koala has selected South Korea as its second international market, launching into the region this week. The move follows the brand’s recent success in Japan, where consumers are demanding quality international products. “We’ve

Is Retail Dead in 2021?

Retail Doc

Is retail dead? No, but brands must prioritize connection over transaction. Customer Service Luxury Retail Nordstrom Ralph Lauren

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Why Amazon’s New “Just Walk Out” Supermarkets Will Change Everything. Forever

Retail Focus

Everyone has something to say about Amazon. Yet one thing always rises above the critiques: They’ve been ruthlessly customer focused. If it doesn’t benefit the consumer, they won’t do it.

How to Treat Pricing Like a Brand Guardian

Wiser

When you think of a strong brand, what comes to mind? Is it excellent marketing? High-quality products? Pushing the boundaries of what’s feasible within an industry? An innovative pricing strategy ?

Zoho Invoice is Now Free to Empower Small Businesses

Small Biz Trends

Taking any cost of the expense sheet for a small business is always a great thing. And this makes the announcement of Zoho Invoice being available for free even better.

‘The door is open’: Why Larry Kestelman is going all in on retail

Inside Retail

We spoke with LK Group’s Larry Kestelman about his recent acquisition of Brand Collective and what kinds of retail brands he’s looking to acquire next. Inside Retail: What about the Brand Collective business attracted you?

5 Cash Flow Tips For Retailers In August

Retail Doc

Whether you call it your bankroll, your finances, or how much money you have in your pocket, cash flow is its movement in and out of your business. Financials cash flow

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Stores may soon use one-third of their space for e-commerce fulfillment: report

Retail Dive

Online and offline may be blurred, but the importance of physical stores to both is clear, according to research from Edge by Ascential

PepsiCo launches juicy retailer competition

Talking Retail

PepsiCo has launched a retailer competition to win cash prizes, in a move designed to “maximise the chilled fruit juice and smoothies opportunity”.

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Temple & Webster CEO Mark Coulter talks tech, podcasts and rentals

Inside Retail

Australian online furniture business Temple & Webster is well on its way to achieving its goal of becoming the biggest furniture retailer — either online or offline — in Australia.

6 Ways To Combat Shoplifting, Employee Theft, and 5-Finger Discounts

Retail Doc

Shoplifting and employee theft are on the rise; they make up what retailers call "shrink.". Shrink/Loss employee theft shoplifting

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Levi’s Tees and Jeans X Lucky Fox

Retail Focus

The Levi’s® store in Bromley is the first in a line of branches to have a shift in design and strategy, in collaboration with Lucky Fox , as the brand hits a new direction.

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Rue21 is opening 15 stores in 2021. Here's where they are.

Retail Dive

After experiencing double-digit growth in 2020, the retailer is aggressively investing in its physical and digital footprints

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JJ Whitley celebrates Russian heritage with £3.5m campaign

Talking Retail

JJ Whitley Vodka has kicked off a media campaign running throughout the rest of the year, focusing on the brand’s Russian heritage. The campaign includes out-of-home, digital and print advertising, as well as sponsorship of Sky One’s Nights In programme throughout August.

API rejects “opportunistic” $687m Wesfarmers bid

Inside Retail

Wesfarmers $687 million bid to pick up Priceline-owner Australian Pharmaceutical Industries (API) has been shot down by its board, stating it undervalues the business.

3 Ways To Keep Your Store From Being Just A Warehouse

Retail Doc

When it comes to customer experience, many businesses have abandoned personal contact making their stores little more than a warehouse of products. Retail Sales Training store operations

Many retail sectors have thrived during the pandemic thanks to e-commerce, but can it continue?

Retail Focus

In the past year, online shopping has boomed. With customers stuck indoors, many swapped in-store purchases for online splurges, but can it continue? As a result of the pandemic, it’s no secret that some of the world’s biggest retailers saw huge increases in the sales thanks to e-commerce.

Reebok was meant to be a 'Nike killer.' How the brand lost its No. 1 spot

Retail Dive

In the '80s, Reebok was the top sports brand for a time. Now it's dwarfed by Nike and Adidas. We take a look at the history of the brand, through the lens of the people who were there

ATS 105

Retailers set to recover lost ground in food-to-go, says IGD

Talking Retail

Retailers suffered a market share decline in food-to-go compared to foodservice operators during the pandemic but should recover strongly, says the Institute of Grocery Distribution (IGD). The IGD expects retailers overall share of the food-to-go market to reduce to 21% in 2021 from 24% in 2019.

Forget Amazon Go, experts reveal the supermarket of the future

Inside Retail

Digital shelf, dark store and a fresh food playground – is this the future of supermarkets? Accenture thinks so.

Dollar General Adds pOpshelf Store-in-a-Store to Attract Higher-Income Consumers

Retail Touch

Dollar General is expanding its pOpshelf offering into a store-in-a-store format at two DG Markets in the Nashville, Tenn. The concept, which launched in October 2020 and has since expanded to 16 stores, offers a rotating selection of items at price points of $5 or less.

Bally Unveils A New London Flagship on Regent Street, Celebrating its 170-Year Heritage

Retail Focus

Bally’s new London flagship on 106-112 Regent Street is located on the city centre’s famous thoroughfare and housed in a historic Regency building.

Dollar General expands Popshelf with shop-in-shops

Retail Dive

The retailer is adding its higher-priced, treasure-hunt concept inside of two DG Market stores as it blazes ahead with the build-out of the banner

The “Always” Concept: What We Must Always Do For Our Customers

Shep Hyken

One of the big concepts we teach in our customer service training programs is the concept of Always. This is the backbone of creating customer amazement.

First shopping centre-based vaccination hub opens in Melbourne

Inside Retail

Melbourne’s Bayside Shopping Centre has become Victoria’s first shopping centre-based vaccination hub, and expects to give easy access to Covid-19 vaccines for 500,000 local residents. “We

The 5 Most Common Omnichannel Mistakes – and How to Avoid Them

Retail Touch

The pandemic’s disruption of the retail industry has driven a lot of change over the past 15 months, from an increase in online shopping to the rapid adoption of omnichannel fulfillment options. And despite U.S.

Mercers estate welcomes art gallery duo

Retail Focus

The Mercers’ Company has today announced that the UK art gallery group, Clarendon Fine Art, has selected 117 Long Acre, Covent Garden, for its latest unique gallery experience in the capital. .

HMV retail expansion – a catastrophic mistake?

365 Retail

Is HMV at risk of going into administration again? Last week, music and entertainment retailer HMV announced a controversial new plan to expand its store estate, with the opening of 10 new stores.

Guest Post: Tips to Boost Client Satisfaction in the Post-Pandemic Era

Shep Hyken

This week we feature an article by Nathan?Liao, Liao, the founder of CMA Exam Academy. He writes about how businesses can be more successful by implementing changes that will boost client satisfaction.

Sydney’s lockdown extended to 28 August, new business support announced

Inside Retail

Sydney’s lockdown will continue for at least another four weeks, according to Premier Gladys Berejiklian, as the city’s Covid crisis worsened: hitting 177 cases on Wednesday. Berejiklian said she appreciated what she is asking of Sydneysiders, but that it had to be done to keep the city safe. “We

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Last-Mile Delivery and Its Impact on Urban Mixed-Use Environments

Retail Touch

The pandemic has prompted a rethinking of our cities and how we go about our lives. What does the urban shift mean for the future of retail? More specifically, how does the on-demand economy change the retailer’s business model? And, what are the last-mile delivery challenges retailers face?

Liberty appoints Sophie Beresiner in the newly created role of Global Head of Content

Retail Focus

Liberty is delighted to announce the appointment of Sophie Beresiner as the Global Head of Content. In this new role for Liberty, Sophie will oversee Creative Production, Editorial and Social Media teams and will report to Madeleine Macey, Liberty’s Chief Marketing Officer.

Pladis updates category management platform

Talking Retail

Snacking company Pladis has updated its Better Biscuits online category management platform, in a move designed to help retailers add £21m of biscuits sales.

E-commerce skyrocketed during the pandemic. Now Instagram, Facebook and Snapchat want in.

Retail Dive

New in-app shopping features have enticed consumers to shop as they scroll

Sweaty palms and bargain bins: Why consumers are flocking to dollar stores

Inside Retail

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic.

Walmart Reinstates Mask Mandate for Workers

VMS

Walmart (Bentonville, Ark.) has reinstated its mask requirement for all workers – including those who have been vaccinated in areas with high infection rates – to wear masks, reports The Detroit News.

Gym+Coffee continues expansion with new clubhouse in Belfast

Retail Focus

Irish athleisure brand, Gym+Coffee, has announced plans of continued expansion with a new clubhouse location in Belfast at Victoria Square.