Trending Articles

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Day one of Online Retailer: Going global and keeping the customer happy

Inside Retail

Elevating the customer experience, going global and tapping into marketplaces were the common threads connecting the keynotes on day one of Online Retailer, Australia’s largest e-commerce conference and expo in Sydney. Over two days from July 24-25, the retail community has congregated to hear from some of the world’s leading retailers and retail suppliers – from online fashion retailer Revolve to Shopify.

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Amazon Teams with Better Business Bureau to Sue Fake Review Site

Retail TouchPoints

Amazon and the Better Business Bureau (BBB) have jointly filed a lawsuit seeking to shut down ReviewServiceUSA.com, a site that allegedly attempted to sell fake positive reviews for Amazon product listing pages or BBB business profiles. The suit, filed in King County Superior Court, is the latest effort by Amazon to stem the tide of fake reviews. On its own, Amazon blocked more than 250 million suspected fake reviews on its ecommerce site in 2023.

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Del Taco Introduces Value Menu and Becomes No.1 in US

Retail Wire

Del Taco has launched its new Del’s Real Deal Menu featuring 15 items, all priced at $2 and under. This value menu includes popular choices like tacos, burritos, nachos, and now includes freshly made chips & house-made guacamole.

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The shortlist for the Creative Retail Awards 2024 is LIVE!

Retail Focus

After a close-fought judging process the shortlisted entries have been named. At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

ATS 147
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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Asda superstore workers to walk out for second time

Retail Gazette

Asda employees at its Wisbech store are set to walk out for the second time in a dispute over working conditions. GMB Union confirmed that over 150 workers at the superstore in Cambridgeshire will walk out of the store from 3am to 10pm on 2 August. It said the employees were angry over cuts in hours, poor quality training, bullying management, fire safety breaches, as well as health and safety issues not being addressed.

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Essilor Luxottica to buy Supreme for $2.2 billion

Inside Retail

European eyewear giant EssilorLuxottica has purchased the streetwear brand Supreme from VF Corporation (VFC) for US$1.5 billion (A$2.2 billion). Originally acquired by the company for $2.1 billion in 2020, according to The Business of Fashion VFC will offload Supreme at a significant discount due to declining sales and interest in streetwear. The brand generated revenues of $523.1 million last year, down from $561.5 million in 2022.

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In-N-Out Owner Slams Viral Video of Non-Existent ‘Monkey Style’ Burger

Retail Wire

In-N-Out Burger has been the subject of a viral TikTok trend, and the owner of the popular fast-food restaurant has had enough of the monkeying around.

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Brown Thomas Arnotts to deploy latest versions of Aptos’ Sales Audit and CRM solutions

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aptos, a leader in unified commerce solutions, announced today that Brown Thomas Arnotts, Ireland’s leading luxury retailer, will upgrade to the latest versions of Aptos’ Sales Audit and CRM solutions. Once deployed, Brown Thomas Arnotts will benefit from new capabilities that unlock greater levels of customer engagement and loyalty whilst promoting omni

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Carpetright: Full list of shop closures revealed after Tapi rescue

Retail Gazette

The full list of Carpetright stores being closed has been revealed, after Tapi Carpets confirmed it had snapped up a host of its rival’s stores yesterday (22 July). Tapi has acquired its competitor’s intellectual property, two warehouses and 54 of its stores, which it said would save 308 jobs and “expand [the business] into a number of areas we don’t currently serve”.

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As shoppers hunt for value, are retailers up to the task?

Inside Retail

Four in five Australian consumers are cutting down on something to save money as the cost of living crisis bites – and more than half of consumers in the country are looking for the best value when they shop. But are retailers up to the task of responding to these new pressures, and how are they adapting to remain competitive? The statistics come from the newly released Shopify Australian Retail Report 2024 ( available for download free here ).

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Walmart Canada Debuts No-Emissions Hydrogen Fuel Cell Trucks

Retail TouchPoints

Walmart Canada has taken another step on its journey toward operating a 100% alternatively powered truck fleet with the introduction of a hydrogen fuel cell-powered electric semi-truck. The Nikola Hydrogen Fuel Cell EV Class 8 tractor, which is already on the roads in Mississauga, Ontario, has a range of approximately 800 kilometers (just under 500 miles) and, on average, can avoid 97 metric tons of CO2 tailpipe emissions annually, according to the manufacturer.

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Ford Shifts Gears and Expands Super Duty Truck Production to Canada

Retail Wire

Ford is expanding production of the F-Series Super Duty trucks by adding a third assembly plant in North America at the Oakville Assembly Complex in Ontario, Canada. The expansion is part of Ford's broader Ford+ plan for profitable growth, enhancing its global truck leadership and commercial business.

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Best Buy updates brand with new tagline, hologram spokesperson

Retail Dive

As part of a refresh, the company updated its color palette to include magenta, teal and red, and is emphasizing personalized discovery and support.

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Iceland boss accuses Aldi and Lidl of ‘preventing competition on retail parks’

Retail Gazette

Iceland managing director Richard Walker has claimed Aldi and Lidl are “preventing competition on retail parks” using “legal tricks” involving restrictive covenants in property deals. While restrictive covenants, which are clauses that stop rivals opening shops near their competitors, have been subject to a Competitions and Markets Authority (CMA) review of grocer land deals, the discounters are not required to meet the rules, according to The Grocer.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Analysis: What to expect from retailers’ FY24 results

Inside Retail

The Reserve Bank of Australia and retailers will be staring each other down in the weeks ahead. The Central Bank will be mulling over a possible further increase in interest rates in its relentless fight against stubborn inflation. Its economic data analysis will include retail sales at its August meeting with speculation around another increase in interest rates.

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Google’s Anti-Cookie Effort Crumbles; Privacy Efforts in Flux

Retail TouchPoints

After more than four years of efforts to deprecate third-party cookies on its Chrome browser, Google has essentially given up the fight. In a July 22 blog , the VP of Google’s Privacy Sandbox Anthony Chavez acknowledged the pushback Google has received from publishers, brands and regulators as it sought to remove the online trackers. “In light of this, we are proposing an updated approach that elevates user choice,” Chavez wrote.

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Spirit Airlines Struggles To Gain Momentum

Retail Wire

Spirit Airlines forecasts a wider quarterly loss due to revenue falling short of expectations, projecting an adjusted loss of $160 to $173 million for the quarter ending June 30.

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Ross Stores adds 24 new locations in 2 months

Retail Dive

The off-price retailer still sees a path to 2,900 locations of its namesake banner as it also improves its value offering at DD’s Discounts.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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John Lewis launches in-store repair trial with Timpson Group

Retail Gazette

John Lewis customers will be able to bring clothing, accessories and a selection of homeware to be repaired in store in a new trial with Timpson Group owned-Johnsons. The new in-store service launches today in five John Lewis branches – Oxford, Liverpool, Cheadle, Milton Keynes and Welwyn – and offers repair and alterations, laundry, and dry cleaning with any brand accepted.

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Universal Store Holdings forecasts annual sales to rise 9.7 per cent

Inside Retail

Universal Store Holdings expects higher sales for the fiscal year ending June 30, thanks to improved performance in the majority of its segments. The fashion retailer – which sells more than 100 ‘trend-led’ apparel, footwear and accessories brands including Champion, Perfect Stranger, Tommy Jeans, Thrills, and Wrangler – forecasts annual group sales to rise 9.7 per cent from last year to $288.5 million.

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Top 2024 Trends & Predictions Check-In

Retail TouchPoints

In December 2023, Retail TouchPoints unveiled its latest Industry Trends & Predictions Report , a multi-media experience featuring insights from 15 of the industry’s top analysts, futurists and thought leaders. Now that we’re halfway through the year, we thought it would be an ideal time to revisit some of the report’s top predictions and conduct a status update of sorts, by asking: Have certain trends taken shape and influenced industry progress?

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Delta, United, & American Airlines Flights Grounded Due to Worldwide Communication Outage

Retail Wire

Delta Air Lines, United Airlines, and American Airlines flights nationwide were grounded this morning due to a communication outage.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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US online retail sales to reach $1.2 trillion this year: report

Retail Dive

E-commerce is “maturing” and returning to “pre-pandemic normalcy” as it continues to capture market share, according to FTI Consulting.

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The Body Shop’s exclusive bidder: ‘We should emerge from administration in August’

Retail Gazette

The boss of The Body Shop’s prospective new buyer has revealed that the business should emerge from administration in August. Former Molton Brown CEO Charles Denton, who leads beauty industry tycoon Mike Jatania’s Auréa consortium, which entered an exclusivity agreement with the chain’s administrators FRP earlier this week, is understood to be planning to retain all of its existing UK stores.

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Crocs and Mosaic Brands settle lawsuit over copyright allegation

Inside Retail

Crocs and Mosaic Brands have settled their lawsuit after the former alleged that several moulded foam shoes of Mosaic violated its intellectual property. Crocs filed the case in late 2021 after discovering Mosaic was selling footwear that was similar to its Classic Clog shoes. The company said it has been selling the Classic Clog in more than 85 countries and owns trademark registrations covering the iconic shape and design in over 30 countries, including Australia.

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Advanced Brand Tracking Ramps Up Data-Driven Marketing for M.M.LaFleur

Retail TouchPoints

As a female-founded womenswear brand, M.M.LaFleur knew its target audience was changing. Following COVID lockdowns and the massive shift toward remote and hybrid work scenarios, the brand’s founder and leadership team realized they had to evolve its product set and marketing positioning in order to maintain relevance. Sarah LaFleur started the brand in 2013 to provide functional, comfortable yet stylish workwear for the modern woman.

Marketing 278
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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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China Declares Plans To Focus on Domestic Economy

Retail Wire

In response to rising geopolitical trade tensions, Chinese officials have emphasized focusing on internal economic stability and development.

Planning 279
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Belk shrinks debt load by nearly $1B

Retail Dive

The Southern department store is also collecting about $485 million in new financing, and some of its lenders will have controlling stakes.

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Tapi Carpets edges closer to deal to snap up Carpetright

Retail Gazette

Carpetright’s largest competitor Tapi Carpets is moving closer to a deal to snap up its rival, potentially saving hundreds of stores and jobs. More to follow… Related Story As Carpetright puts administrators on standby, what went wrong?

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Country Road MD Elle Roseby to depart after six years

Inside Retail

Elle Roseby has stepped down as MD of Country Road and Trenery to pursue other opportunities. “After six years with Country Road Group, Elle Roseby has resigned to explore other opportunities,” a Country Road Group spokesperson told Inside Retail. “During her tenure, she has focused on building enduring partnerships with our suppliers, established our presence as a market-leading brand, and built our credentials as an industry leader in sustainability.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.