Trending Articles

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Snap Unveils Real-Time Image Model for Augmented Reality Experiences

Retail Wire

On Tuesday at the Augmented World Expo, Snap showcased an initial version of its real-time, on-device image diffusion model, designed to create dynamic augmented reality (AR) experiences.

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Holiday Forecast: China-Direct Discount Apps will Attract Value-Conscious Consumers

Retail TouchPoints

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. “The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.

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Retailers face rising risk of cybercrime. Here’s how to lock your digital doors

Inside Retail

Every six minutes a cybercrime is reported in Australia, with the average cost of an attack to a small business owner around $46,000. Enter Cyber Wardens, a free online training program launched by the Council of Small Business Organisations Australia (COSBOA), supported by the Australian Government and an industry alliance led by Telstra, CommBank and the Australian Cyber Security Centre.

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Pizza Hut Shutters 15 Locations Amid Legal Battle With Franchisee

Retail Wire

In a sudden move, Pizza Hut has closed 15 of its locations in the Midwest, with over 120 more at risk due to an ongoing legal conflict with its franchisee, EYM Group.

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The Pragmatic Guide to Composability

Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.

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Saucony Unveils Paris Fashion Week ‘Comfort Zone’, in partnership with Distance and Views

Retail Focus

Saucony, a leading global performance running lifestyle brand, has teamed up with Parisian running store Distance and French media title Views to unveil the first-ever Fashion Week ‘Comfort Zone’ in Paris. Between June 18th and 22nd, the brand will take over the coffee shop Fauna to provide an immersive brand experience open to the public for coffee, food and drinks.

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Clintons new owner admits business is ‘worse than expected’

Retail Gazette

The new owner of Clintons has admitted the high street chain is in a “worse state than expected” and does not forecast a return to profit until December 2025. Cardzone Group trading director James Taylor told Retail Gazette: “We weren’t optimistic as to what we would find or the condition the business would be in, but we underestimated the task to turn it around.

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NYC Amazon Union Workers Vote to Join Teamsters International

Retail TouchPoints

In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the 1.3 million -member International Brotherhood of Teamsters (IBT). The newly chartered ALU-IBT Local 1 will represent the approximately 5,500 Amazon warehouse workers at the JFK8 distribution center in Staten Island, N.Y., and also will have jurisdiction over the company’s warehouse workers across the five boroughs.

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Netflix to Open Entertainment Venue at 1.9 Million-Square-Foot Shopping Center in Dallas

Shopping Center

Dallas — Netflix will open an entertainment venue within an anchor space at Galleria Dallas, a 1.9. million-square-foot shopping center in Dallas. Dubbed Netflix House, the establishment will feature immersive experiences,… The post Netflix to Open Entertainment Venue at 1.9 Million-Square-Foot Shopping Center in Dallas appeared first on Shopping Center Business.

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Asda outsources staff to Indian firm amid cost-cutting efforts

Retail Gazette

Asda is outsourcing over 100 of its employees to an Indian-based supplier in a move sparking fears of job cuts, as the supermarket looks to cut costs. Outsourcing plans were revealed to staff in an email last week, affecting IT staff working in the grocery retailer’s Leeds headquarters, which houses 5,000 colleagues. According to the Telegraph , the proposal to move employees to Mumbai-headquartered Tata Consultancy Services was announced 24 hours before private equity firm TDR Capital too

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City Chic may divest Avenue brand, launch capital raising

Inside Retail

City Chic is expected to divest its Avenue brand, with the Australian Securities Exchange agreeing to suspend trading of the shares of the women’s fashion retailer pending an announcement. City Chic also said it intends to launch an equity capital raising through a fully underwritten institutional placement and a fully underwritten pro-rata accelerated non-renounceable entitlement offer of new fully paid ordinary shares.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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TikTok Debuts Gen AI Tool to Create Digital Avatars, Forms AI Advisory Board

Retail TouchPoints

TikTok has unveiled two new generative AI tools that will help creators and brands make influencer content at scale that include digital avatars and AI-enabled translation dubbing. The social platform also has created an advisory board to help facilitate future gen AI development at the company and discuss responsible use. The new tools join a suite of gen AI-enabled ad solutions, under the banner name Symphony, unveiled in May at the annual TikTok World event.

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US Sues Adobe for Deceptive Subscription Practices

Retail Wire

The U.S. government has initiated legal action against Adobe, alleging that the company has engaged in deceptive practices related to its subscription services. According to the Department of Justice (DOJ), Adobe has intentionally obscured the terms and fees associated with its subscriptions, making it difficult for consumers to cancel without incurring significant charges.

Consumer 264
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Unlocking exceptional customer experience in retail

Retail Customer Experience

Research reveals consumers are willing to pay a premium for products from companies that demonstrate a deep understanding of and care for their customers.

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Morrisons chief customer officer exits after just 3 months

Retail Gazette

Darren Blackhurst has quit his post as Morrisons, just three months after rejoining the grocery giant in another blow for its turnaround plans. In February, CEO Rami Baitiéh named Blackhurst as interim chief customer and marketing officer on an interim basis, in a role that was expected to become permanent amid a host of leadership changes. But Blackhurst has said will be standing down, the Times reports, and the terms of his departure are currently being negotiated.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Country Road Group’s suppliers allegedly pressured into rebates

Inside Retail

Country Road Group’s parent Woolworths Holdings is investigating senior managers for allegedly negotiating rebates with suppliers despite prices having already been agreed. According to the Australian Financial Review ‘s sources, Country Road Group’s senior managers pressured its suppliers to meet the fashion retailer group’s earnings forecast.

Fashion 269
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Really, Truly Fake: The RealReal ‘Opens’ Counterfeit Handbag Store on Canal Street

Retail TouchPoints

The RealReal makes a concerted effort to keep counterfeit luxury items off the market, removing approximately 5,000 fakes each month (a total of 250,000 since 2011). So what are these faux handbags doing in a RealReal retail store located on NYC’s Canal Street, a notorious knockoff hub? The answer is simple: the fakes, identified by The RealReal’s stringent authentication process, are decidedly not for sale (“hours” listed on the store’s window indicate it is closed Monday through Sunday).

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Old-School Identity Theft on the Rise

Retail Wire

Old-school identity theft is making a strong comeback, with fraudsters targeting unsuspecting victims by using stolen checks, fake IDs, and forged signatures. This resurgence has left banks and government authorities scrambling to address the increasing threats.

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Walmart targets Gen Z with apparel brand relaunch

Retail Dive

The overhaul of its “No Boundaries” private label is the retailer’s latest attempt to gain traction in fashion, this time with casual style and low prices.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Uber Eats couriers to pick, pack and pay for customer orders in supermarkets

Retail Gazette

Uber Eats couriers will start to pick orders in supermarkets as it revealed the number of shoppers who have placed a grocery order on its platform has nearly doubled in the last two years. With ‘courier pick and pack’, customers’ orders will be matched with an Uber Eats driver who is directed to the store where an app will guide them to find the right items.

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From Boomers to Zoomers: What each generation wants from e-commerce deliveries

Inside Retail

Knowing what your customers want from the delivery experience is an important step on the path to growth in e-commerce. And guess what? Different demographics want different things from you, as we unpack below. While every shopper is unique, it’s safe to say that certain groups share similar traits. Generations Y and Z, for example, care a lot about sustainability.

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Retailers: Why You Should Have FOMO About Card Linked Offers

Retail TouchPoints

Technology has permeated every aspect of customer loyalty, providing brand marketers with more tools to engage customers. Today, marketing programs are more comprehensive and measurable than ever, inclusive of apps, social media accounts, finely tuned promotions, influencer collabs, gift cards and more. With increased channels comes an increased pressure to prove return on ad spend, which is now more difficult due to an overload of data but unclear metrics to demonstrate success.

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Costco Fans Frustrated by Exclusive Canadian Food Court Favorites

Retail Wire

Costco enthusiasts in the United States have been left frustrated and envious upon discovering that a popular food court item available in Canada is not offered stateside.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Amazon Labor Union votes to join Teamsters

Retail Dive

The new entity will represent around 5,500 Amazon workers on Staten Island and will have jurisdiction across New York City's five boroughs.

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Decathlon UK plunges into loss as it invests £10m in transformation

Retail Gazette

Decathlon UK made a £2m loss last year after it ploughed £10m into transformation initiatives. The group said its performance was aligned with expectations, as revenue dropped 5% at the sports retailer over the year, and comparable store sales dipped 2.5%. However, the sales fall comes on top of strong growth in previous years, with sales up 25% in 2021 and 6% last year.

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Froyo chain Yo-Chi marks growth milestone

Inside Retail

Frozen yogurt and acai brand Yo-Chi has opened its 30th store in Semaphore, South Australia, which management said marks a “huge milestone” for the brand. “It is amazing to see how many Australians have become a part of the Yo-Chi family that continues to grow by the day,” said Brooke Rodger, COO of Yo-Chi. Established in 2022, the yogurt shop is known for its buffet-style bar that allows customers to create their own frozen yogurt or acai desserts.

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How Albertsons’ Digital Tools Help Relieve the ‘Cognitive Load’ of Food Shopping and Prep

Retail TouchPoints

People think about food an average of 226 times a day, according to research by Albertsons. Even accounting for food’s essential nature, that’s a lot of thoughts — but when you factor in everything that goes into the planning, shopping and preparing of all of the day’s meals, it starts to make a lot of sense. Albertsons’ Jill Pavlovich at CommerceNext.

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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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Automotive Industry Faces Deflationary Pressures

Retail Wire

In recent months, the automotive industry has been grappling with a growing challenge: consumers delaying their new car purchases. Despite improved availability and a return to normalcy in automotive production, high interest rates and price volatility have made many potential buyers hesitant. This reluctance to buy now, in the hopes of securing a better deal later, is setting the stage for a deflationary spiral that could have serious implications for the industry.

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Express, Bonobos bought out of bankruptcy for $174M

Retail Dive

A newly formed joint venture between WHP Global and mall owners Simon, Brookfield and Centennial will keep 450 stores open and 7,000 jobs intact.

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Morrisons strikes called off as workers win pension dispute

Retail Gazette

Strikes at Morrisons warehouses have been called off as hundreds of the supermarket’s warehouse and logistics workers accepted new terms and conditions The workers had been taking part in strike action over proposed changes to their pension contributions that would have left them hundreds of pounds a year worse off. Additional issues surrounding pay and conditions were also subject of the dispute.

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Why slow fashion brands are closing hard and fast in the cost-of-trading crisis

Inside Retail

It’s no secret that the cost-of-living crisis and the cost-of-trading crisis are crippling the retail industry with both consumers and businesses feeling the crunch. But the recent wave of sustainable businesses closing their doors in Australia hints at a new and alarming trend. Slipper specialist Monte, fashion label Arnsdorf and blanket manufacturer Seljak Brand have all announced that they are closing down in the last few months.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.