Retail TouchPoints
JANUARY 21, 2025
Experiences are, at their core, emotional for customers. Whether its the frustration of being stuck in a middle seat on a long flight, the excitement of waiting hours to taste a special meal, the thrill of getting access to a limited-edition sneaker or the satisfaction of discovering the perfect vacation while browsing late at night, emotions drive all interactions that customers have with brands.
Retail Wire
JANUARY 21, 2025
UGG Since 1974 was sued byDeckers Outdoor Corporation, a United States shoe company,for its use of the name UGG.
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Retail TouchPoints
JANUARY 20, 2025
The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season. Retailers must navigate these challenges while staying compliant with regulations so they can ensure smooth operations and demonstrate environmental responsibility.
Inside Retail
JANUARY 20, 2025
Five years after acquiring the online marketplace for $230 million, Wesfarmers has decided to wind down Catch , citing a competitive Australian e-commerce landscape. “The recent increase in competitive intensity in the Australian e-commerce sector has affected Catch’s financial performance and growth prospects,” said Rob Scott, Wesfarmers MD. “In this environment, the Groups retail and health businesses, with their leading omnichannel offerings and trusted brands, are bet
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail Focus
JANUARY 20, 2025
Festive sales at Battersea Power Station increased by 13.4% in November and December 2024 and footfall grew by 11% compared to the same period in 2023, as the riverside neighbourhood celebrated its best Christmas to date. By the end of 2024, the riverside destination had welcomed more than 26 million visitors since the Grade II listed Power Station and Electric Boulevard, the neighbourhoods pedestrianised high street, opened to the public in October 2022.
Tokinomo
JANUARY 22, 2025
Retail media is rapidly transforming how brands connect with consumers, but succeeding in this dynamic space is far from simple. Many companies struggle to unlock their full potential, held back by complex challenges that demand innovative solutions. In this article, we explore the critical retail media challenges and provide fresh strategies to help brands stay ahead, build resilience, and drive meaningful results.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JANUARY 20, 2025
Hip Pocket Workwear & Safety has announced a leadership shift, appointing a CEO to the 31-year-old Australian-owned business. The retail chain has more than 50 locations in its network. Peter Fiasco, Kwik Kopys head of franchising, takes on the brand new role on 3 February 2025. The joint directors atHip Pocket Workwear & Safety(HPWS), John Gleeson and Mark Fidler, said the appointment allows them to focus on strategic board-level matters while supporting Peter on specific projects.
Retail Wire
JANUARY 22, 2025
Advance Auto Parts promised to close over 700 stores through mid-2025.
Retail Focus
JANUARY 20, 2025
PXP , a leading omnichannel global payment platform and innovative industry disruptor, is announcing the launch of its industry-redefining technology platform, PXP Unity. Marking a shift in payments, PXP offers a single integration into a commerce ecosystem that makes business simpler, better and more connected. It promises to transform and empower merchants with next generation POS and online services, providing more control over their transaction data, smart routing options, and a catalogue of
Tokinomo
JANUARY 22, 2025
In an era of rapid change in consumer behavior and retail dynamics, Consumer Packaged Goods (CPG) brands are turning to new strategies to stand out in a crowded marketplace. Among these, in-store retail media has become a game-changer, offering brands a unique opportunity to connect with shoppers at the point of purchase. This article delves into the power of in-store retail media, highlighting its benefits for CPG brands, its role in shaping the shopper experience, and the emerging trends drivi
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail TouchPoints
JANUARY 17, 2025
Stacy Shaw wants to make it very clear that Starboard Group is specifically in the business of vacation retail, as opposed to the broader travel retail category. Thats where our expertise lies not with the business traveler, not duty-free airport shops, said Shaw. She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines.
Inside Retail
JANUARY 22, 2025
Mosaics Rivers brand, along with its stores, will close by mid-April after a sale of the business could not be achieved. The receivers and managers of Mosaic Brands Group announced the closure of the apparel brand on Thursday. The shutdown will impact 136 Rivers stores and approximately 650 employees. Sale events and promotions will be run in all stores, and the timing of individual store closures will depend on stock levels.
Retail Wire
JANUARY 19, 2025
In-N-Out Burger is now moving to the Pacific Northwest.
Retail Focus
JANUARY 23, 2025
The Mercers Company has announced that Bloom Perfumery, the famous Londonperfumery, has relocated within Covent Garden. Opening a larger location within The Yards , and accommodating the brands significant growth and popularity, Bloom Perfumerys new flagship store is triple the size of its previous site. Bloom Perfumery selected The Yards 2,900 sq ft 4 Slingsby Place site, relocating from Langley Court, to accommodate the influx of visitors the store receives, as well as the brands growing colle
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Retail Gazette
JANUARY 20, 2025
Morrisons workers have made a major step forward in their equal pay case, following a judgment handed by the Employment Tribunal. The claimants, mostly female employees in the supermarket chain ‘s stores, are fighting for equal pay for work of equal value compared to predominantly male workers in the retailers distribution centres. This latest judgment follows the conclusion of the final Stage 2 Equal Value hearing, held at Leeds Employment Tribunal in late 2024.
Retail TouchPoints
JANUARY 17, 2025
Walmart will sell its Advanced Systems and Robotics business to Symbotic for $200 million. As part of the deal, the robotics solution provider will engage in a Walmart-funded development program to enhance the retailers current online pickup and delivery fulfillment systems. Walmart has committed to purchasing and deploying systems from Symbotic for 400 Accelerated Pickup and Delivery centers (APDs) over a multi-year period, with an option to purchase additional ADPs in coming years.
Inside Retail
JANUARY 22, 2025
Wesfarmers decision to wind down Catch this week has prompted strong reactions from the retail industry, with many former Catch employees, customers and armchair experts sharing their thoughts on why the company that once had a run-rate of $1 billion is about to cease trading. Inside Retail spoke to industry experts Brian Walker, founder and executive chair of Retail Doctor Group, Mal Chia, managing director and co-founder of Ecom Nation, and Dr Jessica Pallant, marketing lecturer at RMIT Univer
Retail Wire
JANUARY 20, 2025
Big changes are ahead for Sephora's brick-and-mortar stores.
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Retail Focus
JANUARY 20, 2025
Evolve Estates, part of commercial property and investment collective M Core has acquired Dolphin Quays, a mixed-use development comprising retail, leisure, offices, residential and a car park on a 2.62-acre site of prime harbourfront land. Dolphin Quays is one of the harbourfront’s principal restaurant and caf destinations in Poole. This latest acquisition further demonstrates Evolves’ expertise in identifying opportunities to buy, manage, and curate landmark mixed-use developments
Retail Gazette
JANUARY 20, 2025
Rappers Krept & Konan are opening a supermarket specifically tailored to serve the needs of black, Asian and ethnic communities in Croydon. Saveways is set to open on 1 February on 102 Beddington Lane, Croydon, the hip hop duo and Saveways co-founder Kaysor Ali said the move will set a new benchmark in the UK ethnic grocery market. The 15,000 sq ft supermarket will specialise in premium halal produce and world foods.
Retail TouchPoints
JANUARY 17, 2025
Bearing out earlier reports of solid sales increases during the 2024 holiday season, U.S. Census Bureau data revealed that core retail sales increased by an unexpectedly robust 4% over 2023 to a record $994.1 billion , topping the National Retail Federation (NRF) s forecast of 2.5% to 3.5% growth. Full-year 2024 retail sales also showed healthy growth of 3.6% over the previous year, reaching a record $5.28 trillion.
Inside Retail
JANUARY 20, 2025
The Murray Street Mall shopping precinct in Perth has welcomed an abundance of new high-end retailers in the past few months, de-crowing King Street as the states go-to luxury pit stop. Swiss watch brand Longines is the latest, boasting a corner facade at the intersection of William and Murray Street. Over 15 luxury brands have moved to the Murray Street precinct from King Street, one block, or about 250 metres, away, in the past six months.
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Retail Wire
JANUARY 21, 2025
Olive Garden is releasing more carb-loaded dishes for fans' delight.
Retail Focus
JANUARY 24, 2025
Ecommerce and the online casino industry have seen meteoric growth in recent years. Even though ecommerce has exploded in the last few years, there is still a lot that can be learned by looking at the success of other sectors. The online casino industry is an interesting one to analyse, and there is a lot that an ecommerce business can learn from the success of this industry.
Retail Gazette
JANUARY 21, 2025
WHSmith is set to shut 17 stores across the UK in the coming months, as part of its ongoing restructuring strategy. The retailer , which operates over 1,100 locations nationwide, has already seen several closures since 2023, with more planned for 2025. The latest round will take place between now and May, following a shift in WHSmith’s focus, as it looks to streamline operations and shift its footprint to more profitable locations.
Retail TouchPoints
JANUARY 17, 2025
Even as Walmart s Birkin dupe dubbed the Wirkin continues to sell like hotcakes , the retailer has announced a new deal that will give its customers access to the real thing. Luxury resale marketplace Rebag has joined the Walmart marketplace, making its selection of secondhand luxury handbags, jewelry and watches available on Walmart.com and the Walmart app.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Inside Retail
JANUARY 20, 2025
The Australian Open has surpassed the Melbourne Cup as the citys most fashionable event and retailers are using the grand slam court and its surrounding grounds as a living billboard. Ralph Lauren has been titled the official outfitter of the Australian Open and New Balance the official performance apparel and footwear partner for the Australian Open.
Retail Wire
JANUARY 17, 2025
"Love Pasta" by Barilla is the ultimate Valentine's Day meal.
Retail Focus
JANUARY 21, 2025
New research commissioned by inclusive global payments platform Ecommpay found that 61% of e-commerce merchants would definitely choose a payment provider based on their commitment to ESG. A further 38% said they might do so. The sustainability values of a potential partner have at least some influence over all respondents; 41% said they are strongly influenced, and 53% somewhat.
Retail Gazette
JANUARY 19, 2025
Asda faces the threat of a multimillion-pound penalty as fears mount that the supermarket will miss its February deadline to complete a crucial 800m IT overhaul, known as Project Future. The initiative, spearheaded by co-owner Mohsin Issa, aims to separate Asdas technology systems from those used by its former majority owner, Walmart. If the supermarket fails to transition to its new systems on time, it will face penalty charges for continuing to use Walmarts infrastructure, with industry source
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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