Retail TouchPoints

JANUARY 29, 2025

“With Afresh, our produce managers have a tool that can assist them in placing orders that reduce waste and increase shelf life,” said Bertha Luna, SVP of Retail Operations at Stater Bros. By replacing its previous manual ordering process, Stater Bros. During the pilot, Stater Bros. Markets in a statement.

Inventory Management 259

Inventory Management Management Grocer Supermarket 259

Retail TouchPoints

FEBRUARY 6, 2025

Florists in the BloomNet network that use its proprietary Business Management System (BMS) can now gain easy access to additional drivers. Valentines is one of the most important and demanding weeks for florists.

Management 269

Management Merchant Services Fulfillment Shopping 269

Retail TouchPoints

DECEMBER 18, 2024

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction.

Inventory Management 264

Inventory Management Management Marketing Fulfillment 264

Inside Retail

APRIL 28, 2025

The Endeavour Group has announced Jayne Hrdlicka as its new managing director and CEO following the departure of Steven Donohue in March. The post Endeavour Group announces Jayne Hrdlicka as CEO and managing director appeared first on Inside Retail Australia.

Management 221

Management Location Consumer ATS 221

Inside Retail

APRIL 16, 2025

Long before she took the helm as country manager of Anko Philippines, Rachel Turners retail journey began with a childhood steeped in the rhythms of customer service, from making tea for salon patrons and swapping pocket change for comics to learning the nuances of human connection from behind the counter.

Management 191

Management Fulfillment Store Operations Marketing 191

Retail Wire

JUNE 15, 2025

Now the pizza chain has a fresh plot twist: Private-equity giant Apollo Global Management and Qatari-backed Irth Capital Management have lobbed a joint, all-cash offer worth roughly $2 billion—or just over $60 a share—to take the company private. Few brands in the quick-service space generate as much boardroom drama as Papa Johns.

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Retail TouchPoints

JANUARY 9, 2025

The retailer, owned by Elliott Investment Management along with the UK bookseller Waterstones , opened 57 stores in the U.S. Waterstones Managing Director James Daunt, who also leads Barnes & Noble, told FT that last year represented a really significant expansion, and that the company plans to do that or more in 2025.

Planning 334

Planning Finance Management Store Operations 334

Retail Focus

DECEMBER 4, 2024

The store forms a key part of Promenaden Management’s extensive revamp of Oslo’s Eger shopping gallery, which was originally built in the 1850s. These iconic names were introduced to the area after Promenaden Management assumed control of the district in 2016.

Fashion 276

Fashion Department Stores Management Shopping 276

Retail TouchPoints

NOVEMBER 7, 2024

Supermarket chain Hy-Vee has optimized its distribution and transportation network with the help of three solutions from Manhattan Associates : the solution providers’ Warehouse Management System (WMS), Transportation Management System (TMS) and Demand Forecasting and Inventory Optimization (DFIO) module.

Supermarket 295

Supermarket Management ATS Fulfillment 295

Retail TouchPoints

DECEMBER 23, 2024

Closeout retailer Big Lots has initiated going of out business sales at its remaining stores following the news that a planned sale to Nexus Capital Management has fallen through. Big Lots currently operates 960 stores, according to its website , and will continue to serve customers both in-store and online.

Planning 278

Planning Management Location Store Operations 278

Retail TouchPoints

OCTOBER 30, 2024

Managing Endpoint Devices Doesn’t Have to be this Hard As a retailer, your investments in a modern customer experience shouldn’t result in added risk to your IT environment. leverage automation to streamline workflows such as: patch management, software deployment, endpoint security, remote access control and more.

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

OCTOBER 11, 2024

Despite these evolutionary changes, humans still process images 60,000 times faster than text, and nearly 90% of information transmitted to the brain is visual , according to Lilly Hsueh, VP of Customer Success Management at digital asset management solution Cloudinary.

Management 278

Management Marketing Consumer Promotions 278

Retail TouchPoints

DECEMBER 18, 2024

The company then selected what Neighbour called the suite of As add-on technologies to round out the ecommerce experience: Algolia for search and recommendations, Amplience for content and digital asset management, Akeneo for product information management (PIM) and Adyen for payment services. That won’t achieve anything.

Payment Services 262

Payment Services Checkout Point of Sale Management 262

Retail TouchPoints

JANUARY 7, 2025

Effectively managing returns fraud is crucial for controlling an organization’s costs. According to a Gartner survey, 39% of retailers identified cost management the mitigation and control of volatile or uncontrollable supply chain costs as one of the top three internal obstacles to achieving their supply chain goals and objectives.

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Returns Fulfillment Management Finance 278

Retail TouchPoints

NOVEMBER 27, 2024

IoT is now part of the shopping experience, and retailers use it for things like automated checkout, inventory and data management and supply chain optimization. And when threats are discovered by NDR, a managed security provider can immediately quarantine them and notify security personnel to take further action.

Checkout 290

Checkout Management Shopping Point of Sale 290

Retail TouchPoints

NOVEMBER 1, 2024

The Significance of Employer Branding in Battling Retail Turnover The retail industry faces significant challenges in managing workforce stability, with turnover rates being reported as high as 60%. Sara Mackessy is the EVP of Talent Solutions at Atrium , the workforce management and staffing firm.

Management 276

Management Marketing Promotions Returns 276

Retail TouchPoints

DECEMBER 16, 2024

To meet Net Zero goals and comply with evolving regulations, companies must integrate sustainability across the value chain from raw materials to design, sales and marketing and supply chain management. Next, turn to skills such as sustainable procurement, supply chain management and stakeholder management.

Supply Chain Management 277

Supply Chain Management Finance Accounting Management 277

Inside Retail

OCTOBER 24, 2024

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. By adopting automation in areas like supply chain management and customer service, Australian retailers can meet rising global demand and secure long-term growth.

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

NOVEMBER 14, 2024

Adopting a risk management approach is essential, where data encryption strategies consider the types of data, its use and where it resides to lower the impact in case of a breach. Security teams must ensure full visibility across all these environments to effectively monitor and protect the data.

Payment Services 277

Payment Services Consumer Management Point of Sale 277

Retail TouchPoints

OCTOBER 24, 2024

“With this collaboration, we are committed to Kroger’s initiatives to optimize associate time, reduce waste from overproduction and ultimately deliver a uniquely valuable customer experience,” said Julie Varga, VP and General Manager of Identification Solutions at Avery Dennison in a statement.

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Supermarket Customer Experience Management ATS 311

Retail TouchPoints

FEBRUARY 14, 2025

In fact, 60% of respondents said all marketplace orders are managed through their marketplace providers. Partnering with a marketplace also means brands dont have to manage the returns process, which is another growing challenge.

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Fulfillment Shipping Advertising Management 216

Retail TouchPoints

DECEMBER 12, 2024

The addition of Grocery TV, which will connect Hy-Vee’s screens to The Trade Desk , will enable RedMedia to manage both offsite and in-store campaigns from a unified platform. In addition to brand advertising, Hy-Vee also will be able to manage its own in-store messaging through Grocery TV’s content management system.

Checkout 276

Checkout Supermarket Advertising Management 276

Retail TouchPoints

DECEMBER 31, 2024

The number of returns is growing and managing them is critically important to maintaining margins and customer satisfaction. Ellie Crawford is the Director of Product Management at Manhattan Associates. She has extensive experience in product management, research development, business analysis and consulting.

Returns 311

Returns Payment Services Shipping Fulfillment 311

Retail TouchPoints

OCTOBER 23, 2024

RFID technology is increasingly being used by retailers to better predict inventory, manage product placement in stores and drive sales. In retail settings, RFID tags are used primarily for inventory management — tracking items being moved, restocked, or sold — without collecting personal data from customers. For customers.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Inside Retail

DECEMBER 9, 2024

The receivers and managers of Mosaic Brands have announced a store consolidation program, which includes closing down the Katies brand and its 80 stores, along with an additional 80 stores across the Millers, Rivers, and Noni B brands.

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Management Accessories Fashion 279

Retail TouchPoints

NOVEMBER 4, 2024

Cash flow management can be one of the most significant issues for seasonal businesses. Managing this requires keen budgeting skills and pre-planning, which can cause stress for seasonal business owners. Workforce management also can be a key component to expanding into year-round operations.

Inventory Management 272

Inventory Management Planning Management Marketing 272

Retail TouchPoints

FEBRUARY 7, 2025

Grocery TV will integrate these Giant Eagle screens into its advertising platform, enabling the RMN to manage and execute brand campaigns across its stores. Giant Eagle will leverage the Grocery TV content management system to manage in-store messaging across different store zones.

Advertising 243

Advertising Supermarket Customer Experience Management 243

Retail TouchPoints

JANUARY 21, 2025

As todays brands undergo a marketing transformation, understanding and managing these emotional peaks and valleys is the key to delivering great experiences that foster lasting relationships. The Business Impact of Emotional Engagement When brands successfully manage emotional engagement, the benefits go beyond customer satisfaction.

Customer Experience 285

Customer Experience Checkout Management Marketing 285

Retail TouchPoints

JANUARY 24, 2025

Our board, investors, senior managers and key partners agree that reorganizing with the tools afforded us by Chapter 11 is the fastest path toward putting our company on a smaller, financially stronger platform from which we can continue our long legacy of serving California readers , he said in a statement. is not going away.

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Planning Management Location Consumer 289

Retail TouchPoints

JANUARY 29, 2025

AI-based solutions are constantly improving, helping brands manage customer inquiries without significantly increasing operational costs. These solutions enable faster market entry and stronger local engagement, empowering brands to deliver culturally resonant content at scale while managing costs effectively.

Customer Experience 267

Customer Experience Marketing Management Brand Management 267