Retail Focus

Managing retail touchpoints for a positive customer experience

Retail Focus

The retail environment has witnessed many changes during the past couple of years. Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. .

Is the retail sector struggling or thriving in 2022? 

Retail Focus

With the likes of EY and Goldman Sachs predicting the UK will be in recession until at least the middle of next year, investors, workers, and bosses have all eyes on the economy. One area being watched with baited breath is the retail sector.


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MUJI brings its sustainability focus to the forefront of its Angel Central store

Retail Focus

MUJI, the Japanese retail company specialising in household and consumer goods, has refurbished its Angel Central store. The improved 2,624sq ft space allows MUJI to bring its sustainability focus to the forefront of its Angel Central offer by championing ‘recycle and repurpose’ initiatives.

LoveShackFancy opens first London store

Retail Focus

US fashion brand LoveShackFancy is to open its first European store in London’s Notting Hill. Founded by former Cosmopolitan fashion editor, Rebecca Hessel Cohen, in 2013, LoveShackFancy is a vintage-inspired clothing brand.

Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!

Season’s Feastings Selfridges Reveal 2022 Christmas Windows

Retail Focus

Season’s Feastings invites customers to celebrate the power of food to bring us together this festive season.

Dolce&Gabbana launches Holiday Market pop-up at Covent Garden

Retail Focus

Dolce&Gabbana has launched an exclusive London pop-up in the heart of the Covent Garden Piazza, as part of the estate’s wide-ranging festive shopping and dining experiences.

The largest NBA Store in Europe opens in the heart of Berlin.

Retail Focus

The new NBA (National Basketball Association) flagship store is situated within the newly renovated The Playce at Potsdamer Platz, a unique shopping mall in the centre of Berlin’s dynamic community.

Merry Hill welcomes refurbished H&M

Retail Focus

Sovereign Centros has announced the relaunch of leading fashion brand H&M at Merry Hill. The refurbished flagship store, spanning 26,000 sq ft, has allowed H&M to expand their offer, delivering an enhanced retail experience for Merry Hill’s visitors.

London’s First Crisp Pick ‘n’ Mix Pop-Up Arrives This November

Retail Focus

Simply Roasted announce the opening of London’s first ever Pick ‘n’ Mix bar dedicated solely to one of the nation’s favourite go to savoury snacks, crisps.

More than 250,000 people came to visit Battersea Power Station during opening weekend

Retail Focus

Battersea Power Station welcomed over a quarter of a million visitors during its opening weekend between Friday 14 th – Sunday 16 th October , as huge crowds came to see inside the iconic landmark for the very first time and explore the neighbourhood’s new pedestrianised high street, Electric Boulevard. .

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

‘Must-see Moments’ for MAPIC 2022: Conference Programme, Events & Speakers

Retail Focus

The 2022 MAPIC Conference Programme has been released.

Revisited: Microsoft Experience Centre, Regents Street, London

Retail Focus

As part of our Revisited series, Retail Focus took a journey to the Microsoft Flagship in London. Located in a prime location on the junction of Regent Street and Oxford Street, the store originally opened to the public on July 11th 2019.

Pricer ESLs deliver investment payback period of 18 months, new study shows

Retail Focus

Pricer, the provider of leading shelf edge automation and communication solutions, has been found to deliver a significant ROI based on operational efficiencies and digitally enhanced store estates that help to protect margin, according to ‘The Total Economic Impact of Pricer’, a commissioned study conducted by Forrester Consulting in November 2022.

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Study shows the rise of ‘SLICK’ fashion is well underway in Gen Z

Retail Focus

The rise of ‘SLICK’ fashion is well underway among Gen Z, a study shows. According to research from SQLI Digital Experience , more consumers are choosing to purchase second-hand and upcycled clothing items.

Icon Outlet at The O2 reveals new leasing team

Retail Focus

Icon Outlet at The O2, developed by AEG and Crosstree Real Estate Partners, has announced the appointment of KLM Real Estate to act on the retail leasing, working alongside incumbent, CBRE.

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Retail Marketing in a Recession UK: 10 tips from experts

With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.

BOSS launch new Oxford Street store concept and experience

Retail Focus

Dalziel & Pow have partnered with HUGO BOSS to redefine and design their new BOSS store concept and experience, which has just launched on Oxford Street, London.

Planet Organic confirms new south-west London store

Retail Focus

Healthy supermarket retailer Planet Organic plans to launch its new south-west London store in Teddington at the end of February 2023. The re-fit and construction works will be commencing in December.

Victorinox returns to London with new design concept

Retail Focus

Victorinox unveils its London flagship store featuring the new design concept. As the Swiss brand celebrates the 125 th anniversary of the iconic Swiss Army Knife, it returns to London with a brand-new flagship store opening on 388 Oxford Street, featuring products across the full offering.

Victoria Leeds Shopping Centre celebrates iconic local architecture in Christmas window

Retail Focus

Design4Retail has been commissioned by film and event production service company, Beautiful Productions, to deliver an awe-inspiring, stand-alone Christmas window display for Victoria Leeds Shopping Centre.

5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

Ted Baker leads four retail openings at Merry Hill

Retail Focus

Sovereign Centros has announced a series of openings at Merry Hill. Four brands have launched a total of 8,740 sq ft of retail space, further diversifying the large array of shopping options available to Merry Hill visitors.

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Four new flagships for Seven Dials

Retail Focus

Shaftesbury has announced the opening of four new flagship stores on Neal Street, Seven Dials.

King Living open European flagship on Tottenham Court Road

Retail Focus

Australian furniture brand King Living lands amongst homeware flagships; bringing their cool, contemporary and authenticity to Europe for the first time.

Superdry opens at ICON Outlet at the O2 as the destination continues to outperform

Retail Focus

Icon Outlet at The O2, the London outlet shopping destination, developed by AEG and Crosstree Real Estate Partners, has announced the opening of Superdry, the premium apparel brand.

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Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Apple Brompton Road celebrates creativity with vibrant design and events featuring local artists

Retail Focus

Apple Brompton Road, Apple’s newest store in London, opens Thursday, July 28, in the city’s bustling Knightsbridge neighbourhood.

Toyota Motor Europe unveils its vision for the future with new showroom experience & concept

Retail Focus

Earlier this year, Toyota Motor Europe partnered with Dalziel & Pow to design the vision for the future of its European retailer network at a new site in Paris Nord.

Carnaby will be home to the first ever retail destination plastic recycling concept shop, Are You Mad

Retail Focus

Shaftesbury announces Are You Mad – the first visible recycling unit on Carnaby Street. The space exists as both a plastic sorting facility and a retail store.

Romantic femininity, tone and texture are at the heart of steele. HOUSE flagship

Retail Focus

The steele. HOUSE flagship store is a physical manifestation of all that the fashion brand embodies. From the tactility of finishes that ignite the senses, to the saturation of natural light that makes for a dreamy retail atmosphere.

Primark launches vintage clothing concessions in Birmingham and Manchester

Retail Focus

Primark is partnering with the Vintage Wholesale Company, an independent vintage clothing business, to open two new concessions in its flagship Birmingham and Manchester stores, under the brand WornWell by the Vintage Wholesale Company. .

Bang and Olufsen launch flagship store in the heart of Mayfair

Retail Focus

Bang & Olufsen announces a new home for sound, design, and sensory experiences on London’s iconic New Bond Street in the heart of Mayfair. .

Asda welcomes fresh draught beer, cider and cocktail concept

Retail Focus

Asda Pudsey customers will be able to pick up their favourite from a rotating range of freshly poured tipples after Craft on Draft, the fresh craft beer, cider and cocktail concept opened at the Asda Pudsey store in Leeds.

Grosvenor appoints new Liverpool ONE lead

Retail Focus

Grosvenor announces the appointment of Chris Jukes as Director of Liverpool ONE, succeeding Alison Clegg who is retiring after leading the destination for 15 years. . Chris joined Grosvenor in 2005 and has held various finance positions in Grosvenor Property UK and the broader Grosvenor business.

Ksubi Open Their First London Standalone Store

Retail Focus

Global streetwear brand Ksubi have opened their first UK standalone store, located in the heart of Soho on 10 Carnaby Street. The opening will also coincide with the launch of a limited-edition collaboration with London-based artist Slawn.

LEGO® Store in Leicester Square is now world’s biggest

Retail Focus

After four months of extensive refurbishment, the LEGO Group reopened the doors to the LEGO® Store in Leicester Square – now officially, the biggest LEGO store in the world.

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Tessuti opens global flagship at Liverpool ONE

Retail Focus

Grosvenor has announced that designer retailer, Tessuti , has opened its new global flagship store at Liverpool ONE, demonstrating the brand’s ongoing vote of confidence in the destination.

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Superdrug Presents is confirmed for 2023

Retail Focus

Superdrug has announced the return of Superdrug Presents, its biggest beauty & health experience, which will span over three days in February 2023.

Carnaby announces Christmas installation in collaboration with Choose Love

Retail Focus

Carnaby is world famous for its iconic Christmas installations and this year Carnaby welcomes the world with an immersive display which will be illuminated from Thursday 3rd November. Since 1997 Carnaby has brought joy to Christmas shoppers with inventive and magical lights.

IKKS Paris celebrates second store opening on Kings Road

Retail Focus

Today, French fashion and lifestyle brand IKKS Paris opens its second store at 109 Kings Road which carries the menswear, womenswear and junior lines. This follows the opening of their first store in Carnaby earlier this year.

Selfridges launches new destinations to supercharge sex and sleep wellbeing

Retail Focus

This summer, Selfridges launches new destinations to help customers optimise wellbeing, including a dedicated Corner Shop that focuses on improving and enhancing sex and sleep. .