Returns Related Topics 
Retail Technology Review
NOVEMBER 4, 7400
Companies which collate and analyse customer data, both online and offline, have grown 16% in the past year and are more than twice as likely to significantly exceed business goals and see strong return on investment (32% versus 14%), according to a global survey of 235 organisations with annual revenues of at least $50m.
Retail Technology Review
OCTOBER 14, 9300
Under the Government’s new three-stage ‘traffic light’ coronavirus alert plans – which could be introduced as early as Thursday – Britain’s delivery drivers are again bracing for the front door’s return to the front line in the battle against Covid. At the height of the coronavirus national lockdown in March, the Government prioritised delivery drivers as key workers.
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Inside Retail
MARCH 13, 2023
Queensland’s largest fashion runway event – the Brisbane Fashion Festival – will return this year from August 21 – 25. Further reading: Brisbane Fashion Festival to return this year, dates revealed The post Brisbane Fashion Festival to return in August appeared first on Inside Retail.
Retail TouchPoints
MARCH 1, 2023
Athletic-inspired fashion retailer Hibbett is adding Happy Returns Return Bars to its more than 1,100 Hibbett and City Gear stores across the U.S., allowing online shoppers to quickly return items from hundreds of retailers without the need for boxes or labels.
Advertiser: ZoomInfo
What is conversational marketing really about? This guide will examine the market forces at play, shifting buyer trends, how to leverage conversation marketing, and the tactics involved in adopting it for a B2B demand generation strategy.
Retail TouchPoints
MARCH 28, 2023
For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022.
Inside Retail
MARCH 14, 2023
Globite, the luggage company, has launched its first Queensland store at Brisbane Airport, marking its return to the home market.
Inside Retail
MAY 29, 2022
Zara’s decision to start charging for online returns this month has raised complex questions about why people send back such a high proportion of items they buy online, and what can be done about it. Returns are already on the rise in the US, where 20.8
Retail TouchPoints
FEBRUARY 23, 2023
Newmine aims to help retailers analyze sales and returns through its Chief Returns Officer platform in order to become better informed about customer actions. Fulfillment & Last Mile Solution Spotlight newmine returns solution spotlight
Retail TouchPoints
NOVEMBER 8, 2022
Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. .
Retail TouchPoints
MARCH 14, 2023
Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar.
Advertiser: ZoomInfo
Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities. However, there’s no team better suited to lead that charge than the marketing department.
Inside Retail
FEBRUARY 26, 2023
Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. The same study found that 25 per cent of returns aren’t suitable for restocking and are sent directly to landfill.
Retail Focus
NOVEMBER 23, 2022
As the Swiss brand celebrates the 125 th anniversary of the iconic Swiss Army Knife, it returns to London with a brand-new flagship store opening on 388 Oxford Street, featuring products across the full offering. Victorinox unveils its London flagship store featuring the new design concept.
Inside Retail
FEBRUARY 7, 2023
Marketers used to rely on Facebook and Google to get good traffic volume from one source at a reasonable return,” says Michael Tutek, Preezie’s co-founder and CEO. Over time, that’s seen the return on investment come down significantly.
Retail TouchPoints
MAY 16, 2022
Loop Returns , the return platform for Shopify brands such as Allbirds , FIGS , Princess Polly and Chubbies , has joined with its competitor Happy Returns by PayPal to offer box-free, label-free drop-off for U.S. consumers at 5,000 Return Bars across the country.
Retail TouchPoints
DECEMBER 12, 2022
Amazon and Staples are piloting a new program that will see the office supply chain join a growing roster of brick-and-mortar retailers that accept returns on behalf of the ecommerce giant. “We Back in 2017, Amazon announced a then- unprecedented partnership with Kohl’s to pilot a returns drop-off program — a program that now includes all Kohl’s stores across the country.
Advertiser: ZoomInfo
With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle. To make the most of this disruption, you need to understand the economic drivers, develop a strong strategy for unearthing valuable talent, and use the latest tech tools to get the job done. Read this guide to get your recruiting practice ready to thrive in the new normal.
Retail Focus
MARCH 9, 2023
Peel L&P has announced that NEXT, the renowned British retailer, will be making its return to Gloucester Quays, the premier outlet and dining destination in the South West. The news of its return to Gloucester Quays follows recent announcements and developments.
Independent Retailer
NOVEMBER 28, 2022
Consumers are returning more purchases than ever, especially with the growing convenience of online orders, but it is becoming an increasingly expensive problem for retailers. Last year alone, retailers lost $218 billion to ecommerce returns. Shoppers Already Expecting to Return Gifts.
Retail TouchPoints
NOVEMBER 8, 2022
In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. Returns can be an excellent opportunity to sell something new to a known customer. There’s also not a lot of time for complicated return policies.
Retail TouchPoints
SEPTEMBER 27, 2022
Walmart will launch three new returns options as part of its “No Concerns” campaign to accommodate early holiday shopping. 1, 2022, Walmart will introduce: An extended Holiday Guarantee returns period allowing customers to return eligible purchases made on or after Oct.
Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC
In this webinar, join Kelly Barner, Co-Founder and Managing Director of Buyers Meeting Point, Head of Content and Brand Partnerships at Art of Procurement, and Host of the Dial P for Procurement podcast on Supply Chain Now, as she considers the most pressing challenges of the day, looking for lessons we can learn to bolster agility and resilience in the future.
Retail TouchPoints
JANUARY 7, 2022
It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.
Retail TouchPoints
JANUARY 28, 2022
retail sales in 2021, or $761 billion in merchandise, will be returned this year, according to a report from the National Retail Federation and Appriss Retail. The total rate of returns is up from the 10.6% retail sales last year, and approximately $218 billion of that was returned. .
Retail TouchPoints
AUGUST 16, 2021
Returns provide brands and retailers the opportunity to delight their customers. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart.
Retail TouchPoints
APRIL 25, 2022
It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to convince customers to buy products in the first place (and rightly so). A liberal return policy also can boost shoppers’ confidence as they consider a purchase.
Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree
Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!
Inside Retail
OCTOBER 17, 2021
After months without a full-time chief executive, Crumpler co-founder David Roper has returned to the bag business in order to bring it back to its roots. The post Crumpler co-founder returns as chief executive appeared first on Inside Retail.
Retail TouchPoints
DECEMBER 16, 2022
The National Retail Federation (NRF) and Appriss Retail projected that the 2022 returns rate will remain at 16.5%, nearly even with the 16.6% Additionally, the online return rate fell from 20.8% Additionally, for every $100 in returned merchandise, retailers lose an average of $10.40
Inside Retail
MAY 15, 2022
Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. The post Apparel retailer Tiger Mist fined for misleading consumers over returns appeared first on Inside Retail.
Inside Retail
MAY 15, 2022
Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. The post Apparel retailer Tiger Mist fined for misleading consumers over returns appeared first on Inside Retail.
Retail TouchPoints
MARCH 9, 2023
Marking a significant shift in ThredUp ’s value proposition to consumers, the resale marketplace testing out a number of new initiatives to improve its margins, including new return policies and fees for its “cleanout kit” consignment services.
Retail TouchPoints
OCTOBER 8, 2020
Staples will launch contactless returns for online purchases in more than 1,000 of its stores across the U.S. The QR code technology from Returnly allows retailers to offer contactless returns both at their own stores and within the drop-off network.
Inside Retail
JUNE 28, 2021
According to the London-based luxury fashion label, Gobbetti wants to take up another opportunity that will enable him to return to Italy and be closer to his family. The post Burberry CEO resigns to return to Italy appeared first on Inside Retail.
Retail TouchPoints
APRIL 23, 2021
Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million.
Inside Retail
MAY 2, 2021
million in JobKeeper funds received last year, Premier Investments has now deemed it appropriate to return the money to the ATO on the grounds it was never used. The post Premier Investments to return $15.6m After months of pushing against paying back $15.6
Retail TouchPoints
NOVEMBER 18, 2020
Mall operator Simon is launching a program that will allow consumers to quickly drop off returns from approximately two dozen brands at participating locations. More than 300 brands use the platform for online returns, including many that are also retailers in Simon properties.
Retail TouchPoints
MAY 11, 2021
It’s becoming increasingly clear that returns have costs that go well beyond the financial. Two trends are now converging to make the ecological problems of returns something that retailers can no longer ignore. In fact, returns reduction solution provider Newmine estimated that the 11.2%
Inside Retail
MARCH 19, 2022
The return of the Brisbane Fashion Festival has been confirmed, scheduled for August. . The post Brisbane Fashion Festival to return this year, dates revealed appeared first on Inside Retail.
Retail TouchPoints
MAY 13, 2021
PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021.
Inside Retail
FEBRUARY 19, 2023
Further reading: Adairs’ growth remains stable in the first half The post Adairs’ first-half profit increases, as customers return to shop in-store appeared first on Inside Retail.
Inside Retail
JANUARY 18, 2023
Woolworth Holdings’ sale of the David Jones department-store business has cleared the way for the brands of its Country Road Group division to return to the shelves of Myer. The post Country Road brands to return to Myer after David Jones separation appeared first on Inside Retail.
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