Inside Retail

JUNE 14, 2023

Footwear and accessories brand Novo Shoes has returned to Canberra, opening two locations in Woden and Belconnen. The post After six years, Novo Shoes returns to Canberra, opening two stores appeared first on Inside Retail. The Spendless Shoes acquisition provided Novo with an additional 214 outlets across Australia.

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Inside Retail

OCTOBER 8, 2023

Thousands of beauty-lovers descended on New York City recently to enjoy the return of Sephoria, a consumer beauty event that Sephora first launched in 2018. This year marked the return of the in-person festival, held at Skylight at Essex Crossing in Lower Manhattan, alongside the virtual version.

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Retail TouchPoints

OCTOBER 26, 2023

UPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. of retail purchases (both online and in-store) were returned last year.

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Inside Retail

MAY 17, 2023

Pureplay furniture and homeware retailer Temple & Webster says it has “returned” to year-on-year growth as it continues to invest in AI technology. Further reading: Temple & Webster profit falls, but business remains optimistic The post Temple & Webster returns to sales growth, invests in AI appeared first on Inside Retail.

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Inside Retail

FEBRUARY 7, 2023

Marketers used to rely on Facebook and Google to get good traffic volume from one source at a reasonable return,” says Michael Tutek, Preezie’s co-founder and CEO. Over time, that’s seen the return on investment come down significantly. But with Covid, brands started pushing more online, creating more competition and higher prices.

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Retail Focus

NOVEMBER 23, 2022

As the Swiss brand celebrates the 125 th anniversary of the iconic Swiss Army Knife, it returns to London with a brand-new flagship store opening on 388 Oxford Street, featuring products across the full offering. The post Victorinox returns to London with new design concept appeared first on Retail Focus - Retail Design.

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Retail TouchPoints

NOVEMBER 21, 2023

GoodwillFinds — the online ecommerce platform of the 120 -year-old nonprofit Goodwill — has teamed up with return assurance platform Seel to better “compete with other digital resale websites” by offering returns. The return assurance allows them to make a seamless, hassle-free return within seven days.

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Inside Retail

MAY 29, 2022

Zara’s decision to start charging for online returns this month has raised complex questions about why people send back such a high proportion of items they buy online, and what can be done about it. As of 4 May, the Spanish fashion brand has started charging customers around the world for returns sent back through the mail.

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Inside Retail

MARCH 14, 2023

Globite, the luggage company, has launched its first Queensland store at Brisbane Airport, marking its return to the home market. Further reading: Why luggage retailer July is full of optimism about the journey ahead The post Brisbane luggage brand Globite returns home with new airport store appeared first on Inside Retail.

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Inside Retail

AUGUST 15, 2021

Many retailers are also seeing a spike in product returns accompanying this change, with Accenture research showing returns of online purchases can reach three times the number of returns for products bought in-store. However, this approach is short-sighted and ignores the clear message that returns are sending us.

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Inside Retail

AUGUST 9, 2023

Returns present a complex challenge for retailers of all sizes, not only contributing to their carbon footprint, but also eroding their profit due to the cost of managing and paying for reverse logistics and, in some cases, leading to fraud. Meanwhile, the use of returns by customers continues to grow in popularity.

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Inside Retail

SEPTEMBER 18, 2023

In the ever-evolving landscape of e-commerce, the issue of big and bulky returns stands out as a significant challenge. So, it follows if they order for convenience, they expect the same experience if, for some reason, they need to return their order. There are also plenty retailers can do to ensure an amicable returns process.

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Retail Focus

MARCH 9, 2023

Peel L&P has announced that NEXT, the renowned British retailer, will be making its return to Gloucester Quays, the premier outlet and dining destination in the South West. The news of its return to Gloucester Quays follows recent announcements and developments.

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Retail Gazette

NOVEMBER 30, 2023

Bershka has teamed up with AI-powered virtual fitting room platform 3DLOOK as it looks to reduce rising return rates and offer a more “seamless online shopping experience”. The tool also offers personalized size recommendations through 3DLook’s YourFit technology.

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Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Others might order two or three sizes of the same item and return the ones that don’t fit. “It’s

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Inside Retail

MAY 15, 2022

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. The Australian Competition and Consumer Commission (ACCC) issued two infringement notices in relation to the statements made on the brand’s returns page on February 21.

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Inside Retail

JANUARY 18, 2023

Woolworth Holdings’ sale of the David Jones department-store business has cleared the way for the brands of its Country Road Group division to return to the shelves of Myer. The post Country Road brands to return to Myer after David Jones separation appeared first on Inside Retail.

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Inside Retail

MAY 15, 2022

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. The Australian Competition and Consumer Commission (ACCC) issued two infringement notices in relation to the statements made on the brand’s returns page on February 21.

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Retail Gazette

NOVEMBER 29, 2023

The return to its original home has been dubbed as the final stage of HMV’s “dramatic turnaround” under new owner Doug Putman, who snapped up the business at the start of 2019 following its second collapse into administration. So, what exactly does the the next chapter of HMV look like?

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Retail TouchPoints

OCTOBER 12, 2023

After a successful trial, Petco is expanding its partnership with PayPal -owned reverse logistics solution Happy Returns to all its stores nationwide. Petco customers can now bring ecommerce orders they need to return with them while running errands for their pets, with no box or shipping label required.

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Retail Gazette

NOVEMBER 21, 2023

Research by the logistics company, which moves over 300million goods around the world annually for retailers, found that just one in ten retailers manage to resell more than 76% of returned goods via the original point of sale. Connected, data-rich supply chains are crucial for improving Grade A salvaging of returns.”

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Inside Retail

OCTOBER 23, 2023

The post Premium meal delivery service Providoor returns with new investment appeared first on Inside Retail Australia. “I know we can breathe new life back into a brand that has such good sentiment. The demand is there and we are ready to meet it.”

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Retail Focus

MAY 31, 2023

Longmartin Properties Ltd, a joint venture between Shaftesbury Capital and the Mercers’ Company, has announced that Odd Muse, the independent ‘investment fashion’ label, has returned to The Yards , Covent Garden for its second pop-up, following its highly successful debut bricks-and-mortar experience at the destination last month.

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Inside Retail

OCTOBER 17, 2021

After months without a full-time chief executive, Crumpler co-founder David Roper has returned to the bag business in order to bring it back to its roots. “After what feels like a lifetime since the humble beginnings in that first [Crumpler] store, I am so excited to be back to help Dave return Crumpler to its former glory.”

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Inside Retail

MARCH 19, 2022

The return of the Brisbane Fashion Festival has been confirmed, scheduled for August. . The post Brisbane Fashion Festival to return this year, dates revealed appeared first on Inside Retail. This year’s event will be held in King George Square in the heart of Brisbane City from August 22 to 26.

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Inside Retail

JULY 31, 2023

The post Does Luxury Escapes’ new store herald the return of travel agencies? However, many Aussies aren’t holding back on travel entirely, with the survey showing that 85 per cent of Australians plan to go on holiday over the next year. We’re also expanding rapidly in the US, UK and Asia and taking Luxury Escapes to the world.”

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Inside Retail

MAY 2, 2023

Despite significant efforts to entice workers back to the CBD, she said a full time return back to the city hasn’t materialised as people continue to work from home. She added that we’d perhaps never see the number of workers in the CBD return to pre-pandemic levels. This certainly has positive impacts on local businesses.”

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Inside Retail

JUNE 28, 2021

According to the London-based luxury fashion label, Gobbetti wants to take up another opportunity that will enable him to return to Italy and be closer to his family. The board and I are naturally disappointed by Marco’s decision but we understand and fully respect his desire to return to Italy after nearly 20 years abroad”.

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Inside Retail

MAY 30, 2023

Jose Antonio Ramos Calamonte, Asos’ CEO, has said he is confident the company will be able to return to sustainable profit and cash generation in the second half of this year and beyond. The post As spending dips, can fashion rentals help Asos return to profit? appeared first on Inside Retail.

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Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. Why do people return goods?

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Inside Retail

MAY 2, 2021

million in JobKeeper funds received last year, Premier Investments has now deemed it appropriate to return the money to the ATO on the grounds it was never used. But now that macro-economic trading conditions have stabilised, the business is comfortable returning the handout – though there is no legal requirement for it do so.

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Retail Gazette

SEPTEMBER 21, 2023

As H&M becomes to latest fashion retailer to charge shoppers for returning items purchased online, Retail Gazette takes a look back at the free returns debate… Free returns might be coming to an end as some of the world’s biggest fashion brands have introduced fees to send back parcels. charge to return items.

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