Retail TouchPoints

JULY 10, 2025

A new generation is quietly but steadily beginning to influence the future of retail, yet many merchants have yet to take notice. As they move closer to adulthood and gain spending power, their expectations around payments will be higher, faster and more digitally integrated than anything retailers have encountered before.

Merchant Services

Retail TouchPoints

OCTOBER 30, 2024

-based merchants via AliExpressDirect, offering 0% commissions and $0 onboarding costs as part of a special introductory offer. The China-based marketplace also will provide marketing, business and customer service support, including handling buyer inquiries and after-sales disputes, free of charge.

Merchant Services

Inside Retail

JUNE 25, 2025

The act, which has not yet been passed by the US House of Representatives, would create a pathway for banks, fintech firms and big-box retailers, such as Amazon, to issue their own stablecoins or weave them into their current payment platforms. They’re merchant instruments that lower retail costs. What are stablecoins?

Merchant Services

Retail TouchPoints

APRIL 3, 2025

Now QVC wants to shed its TV roots and become known instead as a live social shopping company, and its first big move is a new deal with TikTok Shop that will see the OG home shopping network host 24/7 live shopping streams on TikTok that viewers can join via the app any time, day or night.

Shopping

Retail TouchPoints

JULY 9, 2025

However, while social ecommerce is predicted to be a $1 trillion sector by 2028 , a striking contradiction exists: platforms are racing ahead with integrated shopping features, but consumer trust isn’t keeping pace. Off-Platform Payment Links: Payment links are URLs that can be added to direct messages, stories or posts.

Merchant Services

Retail TouchPoints

JULY 15, 2025

Shopify has added new rules to the millions of merchant websites it powers, requiring that purchases made by agentic AI platforms aren’t completed without a “final human review.” Automated scraping, ‘buy-for-me’ agents or any end-to-end flow that permits payment without a final human review step is not permitted.”

Merchant Services

Retail TouchPoints

DECEMBER 2, 2024

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Our real-time insights show that consumers are comfortably in the gift-giving spirit as price reductions and deals occur across sectors, supporting budgets for holiday shopping.” billion online, up 10.2%

Merchant Services

Inside Retail

OCTOBER 27, 2024

billion merger in early November, but in the meantime, Chemist Warehouse is rolling out a new payment system, expanding internationally and creating new marketing partnerships. Changing the payment game Chemist Warehouse announced that it is introducing a QR code payments system to both its online marketplace and 600 stores nationwide.

Merchant Services

Retail TouchPoints

FEBRUARY 6, 2025

1-800-Flowers.com is collaborating with Uber Direct Ubers white label delivery service for merchants to help florists meet demand during one of their busiest periods of the year (and a day when many panicked Romeos and Juliets buy flowers at the last minute) Valentines Day.

Management

Retail TouchPoints

MAY 2, 2025

Payment providers are banking on the fact that millions of people will soo n rely on AI to find the perfect sweater, research a new vacation spot or handle their weekly grocery shopping and they want in on the action. These agents will need to be trusted with payments, not only by users, but by banks and sellers as well.

Merchant Services

Retail TouchPoints

NOVEMBER 22, 2024

Retailers are tasked with tackling these challenges while navigating other issues disrupting their business, from rising theft rates to heightened customer demands for more seamless and transparent shopping experiences. retail and dining foot traffic has been trending up — and this is likely to continue through the holiday shopping season.

Management

Retail TouchPoints

FEBRUARY 5, 2025

One of Sephoras most notable findings from the data-gathering process was that most consumers didnt like having their makeup done in most Beauty Studios, largely because they were stationed in the front window of stores. We looked at productivity and heat maps; we looked at how people are shopping, Patrick said.

Merchant Services

Retail TouchPoints

JUNE 12, 2025

Digital shopping and payments app Klarna has partnered with the Nift gifting platform, offering Klarna users a choice of gifts at key points in the purchase cycle in categories including fashion, jewelry, restaurants, music and home goods. Consumers engage with the ad and make a considered choice between the gifts. and the UK.

Merchant Services

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services

Retail TouchPoints

JUNE 18, 2025

As AI reshapes online discovery, merchants of all sizes are grappling with how to handle decreased traffic to their websites — and PayPal wants to help. Additionally, shopping is no longer something consumers do; it’s something that comes to them. “ Storefront Ads is expected to debut this summer in the U.S.

Merchant Services

Inside Retail

NOVEMBER 18, 2024

Last month, food delivery company Deliveroo expanded its ‘Deliveroo Shopping’ service into Singapore, enabling consumers to order retail goods on demand, alongside its existing restaurant food and grocery offering. This shift is reflected in the launch of Deliveroo Shopping.”

Merchant Services

Retail TouchPoints

JANUARY 7, 2025

Combining dopamine-driven marketing tactics like games and giveaways, coupled with vast assortments, theyre creating addictive spaces that inspire people to shop. If merchants do not have this clarity, they will simply fall into the middle and fail to stand out to their target customers.

Advertising

365 Retail

APRIL 1, 2025

Ahead of showcasing the company’s allin-one payment solution at this year’s Retail Technology Show, Payment Expert Madara Antanavia from Exactly.com explains how e-commerce businesses can improve conversions and reduce acquisition costs while scaling in the UK and beyond.

Merchant Services

Retail TouchPoints

FEBRUARY 7, 2025

Combined Solutions Facilitate Rapid Store Openings Ring Concierge, whose website is built on Shopify, leveraged the service to open three new stores in a matter of months with the help of the Leap solution, which offers location sourcing, store design, staffing, technology and analytics support.

Merchant Services

Retail TouchPoints

MAY 27, 2025

And while Walmart still holds the crown as the worlds largest retailer in terms of revenue, over the last three decades Amazon has given Walmart a real run for its money, and as a result, prompted a notable series of innovations at the older company ( Walmart Marketplace , Walmart Connect , Walmart Fulfillment Services , to name just a few).

Fulfillment

Retail TouchPoints

OCTOBER 24, 2024

Here’s how Macy’s , Jacadi and Amazon are leveraging innovative cart, payment, checkout and post-purchase experiences to drive conversions and even repeat purchases. I think there’s a lot of complementary services they might be interested in.” shoppers are now Amazon Prime members and regularly shop on the ecommerce platform.

Merchant Services

Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. Albertsons also has recognized the major role that mobile devices play in grocery shopping.

Supermarket

Retail TouchPoints

MAY 21, 2025

Shopping is one of the primary tasks for which people use Google ; in fact, people shop across Google properties 1 billion times every day, so its not surprising that, as AI capabilities rapidly advance, Google is bringing more and more of that functionality to the forefront in order to enhance the shopping experience on its platforms.

Checkout

Retail TouchPoints

JULY 11, 2025

The merchants winning in this space are those that go beyond design and invest in systems that are smart, connected and constantly improving. Using modern data tools like analytics dashboards, behavioral tracking and data pipelines, merchants can turn that activity into actionable feedback.

Merchant Services

Retail Times

NOVEMBER 18, 2024

A Retail Times’ sponsored post By Dan Edelman, general manager, UK Merchant Services at American Express Small, independent retailers play a huge role across the UK, bringing vibrancy and acting as the heartbeat of local communities.

Merchant Services

Inside Retail

MAY 13, 2025

When OpenAI rolled out shopping features within ChatGPT, it signalled more than just a product update, hinting at a potential transformation in how consumers discover, research and purchase products. Google could incorporate their existing Google Play services and potentially leapfrog ChatGPT, he added.

Merchant Services

Retail TouchPoints

JULY 17, 2025

The Criteo and Mirakl integration supports these advertisers with self-service tools and automated campaign management to more efficiently scale their retail media efforts across multiple marketplace platforms.

Merchant Services

Retail TouchPoints

APRIL 24, 2025

Grubhub was inspired by the meteoric rise of retail media , which also has propelled the debut of media networks from other delivery and transportation services such as Uber and Lyft as well as companies more ancillary to the retail landscape, such as BNPL solution Klarna , payments provider PayPal and United Airlines.

Merchant Services

Small Biz Trends

JULY 10, 2025

Securing Transactions: Implement safe online shopping practices, including using secure websites and avoiding public Wi-Fi during transactions, to protect sensitive information. In today’s digital age, online shopping has become a staple of our lives. Small businesses and retailers must prioritize consumer safety.

Payment Services

Small Biz Trends

JULY 28, 2025

For instance, Square offers a cost-effective solution with quick setup, whereas PayPal eliminates monthly fees and supports various payment methods. Korona targets high-risk merchants with fixed pricing, and Revel Systems specializes in hospitality management. Finally, Shopify seamlessly integrates with e-commerce platforms.

Merchant Services

Inside Retail

MAY 18, 2025

Sephoras Beauty Pass is a tiered loyalty program that works across borders, allowing beauty fans to shop with perks around the world. That really helps inform our regional strategy quite a bit, and our merchants have constant conversations with our brand partners and our founders, Cheah explained.

Merchant Services

Retail TouchPoints

MAY 23, 2025

A phased rollout of the service will start with Reebok, Champion, Vince Camuto and Juicy , to be followed by additional Authentic brands including DC Shoes, Roxy, RVCA and Volcom. Authentic has made similar deals for services that it can apply across its entire portfolio.

Merchant Services

Retail TouchPoints

MARCH 17, 2025

since 2015 , handled $105 billion in gross merchandise value (GMV) and has 93 million active customers and 675,000 merchants using its services. OnePay is backed by Walmart and Ribbit Capital and already is integrated with Walmarts physical and digital channels, offering financial services to its millions of customers and 1.6

Merchant Services

Inside Retail

JANUARY 16, 2025

Despite modestly positive expectations for 2024, the luxury retail market did not pan out as merchants had hoped. According to a 2024 report released by global management consulting firm Bain & Company, this market dropped two per cent from an all-time high of US$387 billion to US$381 billion.

Merchant Services

Retail TouchPoints

APRIL 17, 2025

Get it right, and they will not just shop with you this year but will come back long after the flowers have wilted and the chocolates have been eaten. Look at who shopped with you around last Mothers Day and what they bought, then send them a timely reminder. Customers get more value, and you reinforce the habit of shopping with you.

Drop-Shipping

Retail TouchPoints

NOVEMBER 14, 2024

The initial public offering is expected to take place after the SEC completes its review process, subject to market and other conditions,” according to a Klarna statement. Sweden-based Klarna’s decision to file its IPO in the U.S. In February 2024 Klarna expanded its “Sign in with Klarna” feature to 23 countries, including the U.S.

Merchant Services

Inside Retail

DECEMBER 19, 2024

With 30 years of executive leadership experience, including stints as CEO and president of Weight Watchers Inter n ational and the Home Shopping Network, Mindy Grossman has been through her fair share of business transformations. You need to totally build the shopping experience from the consumer backwards. It is so critical.

Merchant Services