article thumbnail

The Three N’s of Employee Fulfillment

Hyken

If the employee is interacting with a customer, they want to know they are helping to make a difference. . Noticed: Do you notice the good work your employees are doing? It creates very fulfilling moments when the boss notices employees doing the right thing and tells them. . If so, tell them! He did a great job.

article thumbnail

Circle K Owner Launches Summer Hiring Spree to find 25,000 New Workers

Retail TouchPoints

. “Whether applicants are looking for seasonal employment or an exciting career with a dynamic global retailer, we provide the resources and ‘One Team’ culture to help them find growth and fulfillment and a global brand with an array of programs that create award-winning engagement among our team members.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. It all depends on multiple factors like the size of the warehouse, the quantity of inventory and the number of orders fulfilled. Sophisticated Automation.

article thumbnail

How C-Stores can fuel customer loyalty with truly convenient in-store and curbside services

Theatro

This disconnection decreased employee engagement, reduced service speed, lowered productivity, and lead to disjointed operational workflows. Limitations on customer satisfaction, employee engagement, and task completion. Fragmented communications, disjointed workflows, and ill-informed teams. Send targeted communications.

article thumbnail

E-commerce teams: The unseen keys to success

Inside Retail

There’s growing awareness of the importance of employer brand, and the connection between engaged, productive staff and business outcomes. Research by Forbes Insights found that revenue growth is linked to high EX performance (defined as ‘high employee engagement and satisfaction’), regardless of how much companies prioritise CX or not.

article thumbnail

6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

To keep employee engagement and performance at their peak, retailers should ensure that management is always present on the sales floor, according to Michael Brown, Partner and Americas Retail Leader at Kearney in an interview with Retail TouchPoints. Put managers front and center. Train early and train often.

article thumbnail

Efficiency and Engagement: The Great Balancing Act of Workforce Tech

Retail TouchPoints

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline.