Inside Retail

FEBRUARY 9, 2022

There’s growing awareness of the importance of employer brand, and the connection between engaged, productive staff and business outcomes. Research by Forbes Insights found that revenue growth is linked to high EX performance (defined as ‘high employee engagement and satisfaction’), regardless of how much companies prioritise CX or not.

Payment Services 130

Payment Services Employee Engagement Beauty and Health Customer Experience 130

Hyken

AUGUST 19, 2022

This week we feature an article by Cassidy McDonnell, Creative Solutions Manager at Balto Software , a company that helps agents live on the call to analyze what’s working and scale best practices in real-time. She shares how organizations can improve employee engagement and customer satisfaction.

Customer Experience 65

Customer Experience Employee Engagement Management Fulfillment 65

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. This is especially true when it comes to order fulfilment or providing customer assistance.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Inside Retail

FEBRUARY 15, 2022

At a tactical level, leave and shifts will need to be actively managed for maximum coverage but also to allow time for personal restoration. This all makes a strong case for focusing on retaining employees and keeping turnover as low as possible. For those organisations looking to recruit, competition is fierce.

Fulfillment 246

Fulfillment Management Employee Engagement Returns 246

Retail TouchPoints

JUNE 27, 2022

By reevaluating your compensation model for retail workers and collaborating with brand partners to sponsor employee incentives, there is no doubt you’ll see tremendous gains in employee satisfaction and retention. Andrew Duffy is the CEO and Co-founder of the employee incentive management platform SparkPlug. Conclusion.

Advertising 289

Advertising Employee Engagement Consumer Marketing 289

Mass Relators

MARCH 31, 2024

In this role, Connolly will assist with all aspects of securities disclosure and compliance, as well as NYSE listing compliance, corporate governance, management of DG’s Board and its committees. She also led NMG’s supply chain transformation strategy to modernize its omnichannel distribution and fulfillment network.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Retail TouchPoints

JANUARY 14, 2021

When’s the last time you took an inventory of your supply chain management technologies? Laura McCord is Executive Director of Sustainability and Corporate Responsibility at KeHE , driving environmental stewardship, employee engagement, and community involvement within the company. Consider new technologies.

Supply Chain Management 230

Supply Chain Management Finance Employee Engagement Management 230

Mass Relators

MAY 31, 2022

With more than 18 years of experience in strategic global sourcing, product development, manufacturing and international operations management, Li plays a significant role in the Company’s non-consumable initiative, health care and other product sourcing initiatives, the company said.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Theatro

JULY 21, 2021

Yet, too often, businesses take the bait and waste valuable dollars on expensive hardware that promises to help compensate for poor employee engagement and performance instead of solving the fundamental problems of underutilization and disconnection.

Employee Engagement 52

Employee Engagement Fulfillment ATS Management 52

Hyken

DECEMBER 16, 2022

This week, we feature an article by Stephen Holliday, CEO and Founder of Level , an on-demand pay platform that helps employees manage their financial well-being. For their survival and growth, it is imperative that contact centers do all they can to fulfill the needs and desires of their staff. Supporting staff financially.

Fulfillment 55

Fulfillment Accounting Employee Engagement Management 55

Theatro

MAY 4, 2020

Turn on Ship-from-Store to Help Manage Inventory and Reduce Shipping Costs. Many retailers have also ramped up in-store fulfillment to take the pressure off distribution centers overwhelmed with online orders and reduce shipping costs and store inventory by processing more at the local level.

Shipping 52

Shipping Store Operations Fulfillment Employee Engagement 52

Inside Retail

MAY 29, 2021

Manage compliance for streamlined employee experience. One of the most important touchpoints an employee has with their employer is when and how they get paid. Ensuring they are paid accurately, on time, every time is key to employee engagement. Focus on learning and development. The future is bright.

Employee Engagement 259

Employee Engagement Fulfillment Management Location 259

Retail TouchPoints

NOVEMBER 4, 2020

Sephora’s headquarters and District Managers (DMs) needed to keep field teams engaged, empowered and informed in order to set them up for success in preparation for reopening — and all this had to happen while everyone was working remotely.

Beauty and Health 306

Beauty and Health Fulfillment Management Employee Engagement 306