2019

article thumbnail

Amazing Business Radio: John Rossman

Hyken

Think Like Amazon. Innovation from the World’s Leading Customer-Obsessed Company. Shep Hyken interviews John Rossman. They discuss John’s new book, Think Like Amazon , and how to utilize the key factors that drive Amazon’s success. The Interview with John Rossman: Innovation and success come from developing and committing to systems. Be deliberate in how you approach your work and have a “playbook” you can pull from for any situation.

ATS 129
article thumbnail

When is Price Skimming Effective? Pros and Cons for Brands

Wiser

When done right, a new product launch can be a big win for a brand. Apple is usually on the winning side of its product launches, with lines wrapped around the corner for the next iPhone or new gadget. A big part of a successful product launch is the price. Get the price right, and you can drive sales, hype, and long-time customers. Get it wrong, and it can be a public relations nightmare and flat sales.

Marketing 103
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Collect Customer Data and Improve Shopper Experience

Retail Next

In today’s world, collecting data and basing decisions on the calculated data is critical to success, especially in the retail market. Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. The introduction of big data in retail allows retailers to curate more relevant, valuable and enjoyable experiences for their shoppers since customer da

article thumbnail

3 High-Impact CPG Sales Tips From Kraft Heinz’ Sales Team

RepslyBlog

For CPG brands, building a field sales team is a big investment — and an important one. Having dedicated sales reps champion your brand in high-opportunity stores and become experts in your market can give you a competitive advantage at the shelf, making the difference between a shopper choosing your brand or your competition. Most CPG brands also use their sales teams as their eyes and ears in their accounts, gathering data about retailer compliance, inventory, and competition — insights they c

article thumbnail

Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.

article thumbnail

Tools and Tips to Transform Employees into Brand Experience Gurus

Natural Insight

The buzz hasn’t stopped about the spending power of one demographic: millennials. With over 80 million shoppers falling into this demographic, they clock in at spending power topping more than 600 billion dollars.

ATS 63
article thumbnail

Controlling the Retail Buying and Selling Cycles

RETAIL MANAGEMENT SOFTWARE

Retailers of all stripes profit by controlling two cycles–the buying cycle and the selling cycle. If you control one, you only have half control over your merchandising. If you control them both, you’ve got your entire inventory in the palm of your hand. Here are some tips on controlling the buying and selling cycles, no matter what kind of retail operations you manage.

Apparel 62

More Trending

article thumbnail

A Very Merry Christmas from Graff Retail!

Graff Retail

We want to wish all of our valued clients and partners a very Merry Christmas, from the whole Graff Retail team! We hope you have a wonderful holiday season filled with warmth, good food, and great company! Many of you who have worked with us know that we believe in philanthropy and giving back. Year-round, […].

52
article thumbnail

Eataly vs Time Out Market: Similar Models with Different Implications

Retail Eye

A month after Eataly’s grand opening in Toronto, and Time Out Market’s new location in Montreal, its time to take a look at these food hall-esque attractions. Both models are sized close to a large grocery store but are modeled more as a community hub. So just what makes them work? Eataly – Ambassador of […].

article thumbnail

It’s not too late to win with the holiday shopper

Markerketing Experts

The festive season is officially around the corner! For some of us this is great news, but others may not have reached the targets set for this holiday season yet. . If you find yourself in the latter group, we bring great news to help with the holiday cheer. . Last-minute shoppers ahoy! According to Deloitte’s holiday survey , 51% of shoppers have yet to accomplish their holiday shopping – which has been chalked in for the second half of December.

article thumbnail

Loaded Burger new store concept…

Retail Design Solutions

Just launched is a new store for our friends at Loaded Burger which we have been involved with from concept generation through to detail design packs and overseeing delivery on site. This has a been a great project to work on and well done to all those involved in delivering a great result that sets the brand apart from the competition. We’re looking forward to more in 2020 as they grow from strength to strength!

ATS 52
article thumbnail

Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

article thumbnail

Do You Go The Extra Mile For Your Customers?

Storis

The last thing I wanted to do at 9 am on a Saturday morning was get my car’s oil changed. When my alarm went off, I was not a happy camper. Yet, the morning I was about to have at my local Subaru dealership turned out to be one of the best customer experiences I have had in a long time. When my boyfriend and I pulled up to the service station, a friendly attendant was there with a smile on his face.

article thumbnail

6 Practical Tips for B&M Retailers to Improve the Retail Checkout Experience

Wiser

The in-store shopping experience has a number of benefits for consumers. It’s a great way to see and test products before buying, store associates can help guide shoppers in the right direction, and there’s the instant gratification of buying an item and being able to use it that day. However, there are some things about certain brick-and-mortar stores that are not fun: long lines and poor checkout experiences.

article thumbnail

How to Improve Your Store’s First Impression Through Targeted Branding

Retail Next

Having a brick-and-mortar store is more challenging than it used to be. The rise in e-commerce has left many retail shop owners out of ideas and out of business. However, despite the doom and gloom, retail research shows that 49 percent of consumers still prefer brick-and-mortar. Moreover, physical stores account for 94 percent of retail sales in the country.

article thumbnail

How do you think the second half of 2019 will be for your store?

Retail Smart Guys

The first half of 2019 was certainly, well, interesting. Nearly every retailer I talk to tells me that it wasn’t great. Weather played a significant part for many stores, and although those kinds of events are typically followed by a spike in sales, many retailers tell me that they never saw the spike. That means the second half has to make up for what the first half lacked.

article thumbnail

The Flawless Clarity® Intensive: Create a New Vision for Your Business

Join DeAnna McIntosh for an experience in ideating, journaling, and strategic planning, accompanied by a physical box with tools, to help you create the vision and growth plan for the future of your business.

article thumbnail

Field Management Software Secrets that Keep Product Companies Selling

Natural Insight

Field execution means boots on the ground. There’s simply no way around it. The challenge, however, is keeping teams lean and tracking progress to ensure work is completed perfectly and on time. That’s no easy feat; this situation often results in scheduling difficulties, compliance failures and missed deadlines. Learn the latest field management software developments that clear the path for your merchandising efforts from stockroom to basket and end these logistics difficulties.

article thumbnail

7 Retail Operations You Must Manage Effectively

RETAIL MANAGEMENT SOFTWARE

Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. To be profitable, you can just focus on the business as a whole. You must focus on each component that makes up the business. That’s why, if you manage the following seven essential elements of your retail operation effectively, then the entire retail chain will be profitable and successful.

article thumbnail

Acing Your Google Ads Keyword Match Types

Store Growers

Most advertisers spend a lot of time coming up with the keywords they want to include in their Google Search campaigns. And rightly so. Having the right keywords is the foundation of a successful paid search campaign. But very often, all that work goes right out the window during the setup phase. If you don’t pay close attention when you create your campaigns, the keywords you’ve carefully researched will result in a lot of irrelevant impressions and clicks.

article thumbnail

Review of EVBJewelry's Crushed Stone Crystal Quartz Metal Earrings

Hello Small Shop

These earrings from EVBJewelry’s are absolutely stunning. Based out of Windsor, Ontario, EVBJewelry creates a stunning line of gemstone jewelry from earrings to necklaces. There is no doubt that EVBJewelry ’s shop owner, Courtney is clearly very talented! I had the opportunity to review this stunning pair of Crushed Stone Crystal Quartz Luminous Shimmer Silver Earrings and here’s what I thought: These earrings are perfect to wear for everyday and even special occasions because they are so versat

Jewelry 52
article thumbnail

The B2B Sales Leader's Guide for Any Economic Environment

When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.

article thumbnail

Synergistic Relationship between Bricks and Clicks

Broad Reach Retail

I am excited to share with you a new ICSC study, aptly named “The Halo Effect,” that demonstrates how much physical retail stores contribute to not only a retailer’s web traffic but also the primary measures of the retailer’s brand health. Instead of a battle between “bricks and clicks,” the study (which looked at more than 800 individual retail stores covering 145 U.S. markets) this study shows a much more interdependent relationship, a synergy between physical locations

article thumbnail

4 questions that guarantee effective shopper communication

Markerketing Experts

As shopper marketers, we need to talk our shopper’s language – literally and figuratively. Shopper communication is imperative to achieving you goal of influencing and in some cases, changing your target shopper’s behaviour. Let’s create some context quickly. Shopper communication is part of the Shopper Marketing Mix, along with offer and availability.

article thumbnail

A virtual pint, anyone?

Retail Design Solutions

We’ve produced an interactive virtual visit for the team at the fantastic Hammerton’s Brewery so you can get to take a tour without leaving the comfort of your sofa! Of course, the purpose is to allow you to explore the brewery before you get down there to sample some of the great beers they brew and soak up the atmosphere. The virtual visit is an incredibly valuable tool to any real world experience that you want to capture online allowing your visitors to explore and experience the

ATS 52
article thumbnail

A Retail Employee’s Dilemma

Storis

How To Avoid Disgruntled Customers. As a former retail employee in the home furnishings industry, I learned the ins and outs of delivering both positive and negative customer experiences firsthand. Having an excellent memory has always been an asset, but I never knew how much I would rely on it until my first retail job. It was there that my memory of the store would make up for a non-existent inventory tracking system.

article thumbnail

Retail Marketing in a Recession UK: 10 tips from experts

With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.

article thumbnail

What is Penetration Pricing? Advantages and Disadvantages for Brands

Wiser

Are you getting ready to launch a new product? It’s at this time that brands need to focus on setting the right price to attract the most customers possible. This is when penetration pricing can come into play. But what is penetration pricing? And what are the advantages and disadvantages of this pricing strategy for brands? Let’s find out.

article thumbnail

Store Wars: Hats Off to Penney’s – Yes, JCPenney

Retail Next

Retail is a funny business. There are so many factors that separate the winners from the losers, and in the current climate I am often surprised by who gets it right and who gets it wrong. There have been endless writings on the demise of Sears, what Toys R Us could have done differently, how Macy’s and WalMart are trying to reinvent themselves, the reasons Nordstrom decided to invest in Manhattan now, and on and on.

article thumbnail

Great Webinar Tomorrow!

Retail Smart Guys

H ey Retailers! Check out this webinar, happening tomorrow, Tuesday, January 22nd @ 2:00pm EST (11:00am) PST: Industry Secrets with Dan at Retail Smart Guys. Not every retailer is suffering in this economy. There are many that are actually very profitable and have great cash flow. In this economy, now is the time to get a competitive edge and increase market share.

article thumbnail

The Secret to Slashing Costs: Upping Your Merchandising Execution Game

Natural Insight

After a considerable hit to the economy during the financial crisis, wages began a steady climb for workers in 2019; average hourly earnings climbed 3.2%. This is great news for the up-and-coming millennial and Gen Z workforce – but it still puts a crunch on employers. Start scrolling to read our secrets to slashing costs in your merchandising execution efforts.

53
article thumbnail

Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

What trends can online merchants expect after more than two years of exponential growth? Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy. From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels.

article thumbnail

7 Produce Life Cycle Events to Monitor for Max Profits

RETAIL MANAGEMENT SOFTWARE

Retailers who manage the product life cycle effectively are the ones who survive the next age of commerce. They are the most competitive, most profitable, and most enduring retail operations on the market. That’s true of both brick-and-mortar retailers and online retailers. Below are seven events in the product lifecycle that must be monitored consistently in order to keep your retail operation profitable.

article thumbnail

The Google Ads Strategy of Purple Mattresses

Store Growers

Imagine a new brand launching in a hyper-competitive market. Its competitors have been grinding away for a couple of years and have hundreds of millions of dollars in venture capital in the bank. This new brand decides not to raise any money form those investors. That sounds like a pretty tough situation to be in, right? But Purple, the brand in question, is thriving in a market that has become even more cut-throat.

article thumbnail

Review of Anchored Signs' Nursery Custom Name Wall Art

Hello Small Shop

For those of you who don’t know I welcomed my son in early February of this year. When I was looking for nursery decor it was easy to find all the items I needed because my theme was simple (gray & white) but it was hard to find the name wall art I wanted. The first wall art name I ordered took forever to come and it ended up not being what I wanted.

ATS 52
article thumbnail

2018 Year-End Results

Broad Reach Retail

This has been another successful year for Broad Reach Retail Partners with 79 transactions, totalling 564,649 SF and $88 million in total transaction value! Transactions Completed. in 2018. Acquisitions in 2018. South Grove | Knoxville, Tennessee. 89,000 SF | Anchored by Food City. Liberty Square | Wauconda, Illinois. 107,000 SF | Anchored by Jewel Osco.

article thumbnail

5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Virtual sales success requires new ways of thinking. Sales managers, trainers, sales enablement managers, and sales reps across all industries must adjust to this digital transformation. That doesn’t mean, however, that you can transfer the old ways of doing business to the new blended selling environment. You need to implement essential virtual selling processes or you will get left behind.