Retail TouchPoints

APRIL 17, 2024

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent. Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain.

Target Market 283

Target Market Marketing Consumer Customer Experience 283

Retail Gazette

APRIL 17, 2024

Member prices has become a must-have for many loyalty schemes nowadays, as retailers across the board try to replicate the success of Tesco’s Clubcard Prices. Retail Gazette takes a look at the retailers that offer exclusive pricing for loyalty scheme members. Tesco Tesco has been dubbed as the godfather of member prices, when it launched Clubcard Prices back in 2019.

Beauty and Health 98

Beauty and Health Supermarket Checkout Fashion 98

Retail Wire

APRIL 18, 2024

In a recent change at a Walmart store in Shrewsbury, Missouri, self-checkout kiosks are being replaced with traditional checkout lanes.

Checkout 278

Checkout Kiosk ATS 278

Retail Wire

APRIL 15, 2024

Tesla announced significant layoffs on Sunday night, affecting over 10% of its global workforce. Some employees discovered they were laid off when their badges failed to grant them access to company facilities.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

APRIL 18, 2024

Hill Beverage products on display at Total Wine Beginning on the unofficial cannabis holiday of 4/20, Total Wine & More will make CBD and THC-infused beverages from Hill Beverage Co. available for delivery across the country in as little as 15 minutes. The “Do it Fluid” beverages, made in collaboration with Snoop Dogg and Death Row Records , come in CBD-only versions as well as Delta-9 and THC blends.

Store Operations 297

Store Operations Customer Experience ATS Fulfillment 297

Inside Retail

APRIL 19, 2024

L’Oreal reported a 9.4 per cent rise in first quarter sales on a like-for-like basis on Thursday, beating expectations and easing concerns about a slowdown in the two biggest beauty markets the United States and China. The French cosmetics giant, which owns the Maybelline and Lancome brands, reported sales of 11.24 billion euros ($11.98 billion) for the first three months to the end of March.

Marketing 278

Marketing Accounting Consumer ATS 278

Retail Wire

APRIL 19, 2024

Procter & Gamble's recent quarterly results showed a mix of gains and setbacks. Despite facing challenges in attracting shoppers due to increased prices over the past two years, the company managed to exceed earnings expectations.

Management 277

Management 277

Retail TouchPoints

APRIL 18, 2024

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will instantly jump out. However, when the frog is immersed into a pot of lukewarm water that is slowly brought to a boil, the frog doesn’t sense any danger and ultimately perishes. There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade.

Fulfillment 262

Fulfillment Marketing Returns Supermarket 262

Inside Retail

APRIL 18, 2024

Booktopia Group says it has delivered a positive cash flow of $781,000 in the March quarter, thanks to cost-saving and efficiency efforts. The positive cash flow came despite what is traditionally a relatively lean trading period in line with the softer performance of the book market at the start of the calendar year and a quieter season for consumer goods retailers, following the Black Friday, Cyber Monday, and Christmas sales events.

Fulfillment 272

Fulfillment Marketing Consumer ATS 272

Retail Focus

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023. Already working with hundreds of retailers and brands, Scurri added a mixture of enterprise and mid-market retailers, including The Perfume Shop, BrandAlley, Victoria Plumbing, Loake Shoes, LeMieux and Weird Fish, to its roster of clients last year.

Management 147

Management Fulfillment Checkout Promotions 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

APRIL 18, 2024

Streaming company Netflix is changing up its approach. The company, known for its subscription model without ads, is now diving into live sports, video games, and ad-supported content.

Planning 264

Planning 264

Retail TouchPoints

APRIL 19, 2024

Lowe’s has partnered with the world’s best-known soccer player, Lionel Messi, and his MLS Club Inter Miami CF , for programs that spotlight Messi’s skills at assisting on the field. Members of both the MyLowe’s Rewards and MVPs Pro Rewards loyalty programs will receive an “assist” in the form of 100 points to bring them closer to their next reward. (Members must claim their points on their account dashboard by May 18.

Accounting 260

Accounting Returns Marketing ATS 260

Inside Retail

APRIL 15, 2024

Knockoffs, fakes, replicas and imitations have long held a place in retail but dupes and their growing acceptability on TikTok have taken consumer behaviour to new heights. No product category appears to be safe with the existence of retailers dedicated to systematically ripping and profiting off popular designs, products and formulas. Sydney-based entrepreneur, Julia Sakr, founded the luxury dog-bed brand, Barney, one of the brands that was “duped” recently by multinational supermarket Aldi.

Supermarket 277

Supermarket Consumer Advertising Accounting 277

Retail Focus

APRIL 18, 2024

Westgate Oxford will welcome back pre-loved fashion pop-up ‘we are.’ this May, with the fast-growing sustainable fashion business operating on Leiden Square over Friday 17 th , Saturday 18 th , and Sunday 19 th May. The pop-up store will sell high quality secondhand clothing, including womenswear and menswear from well-loved brands such as Tommy Hilfiger, Ralph Lauren and Nike.

Fashion 147

Fashion Returns Shopping ATS 147

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Wire

APRIL 18, 2024

Popeyes, the Louisiana chicken chain, continues to expand its menu offerings in the UK. Known for its Cajun breakfast and spicy Buffalo chicken options, the fast-food brand has now introduced a new item: the Double Stack Sandwich.

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Retail TouchPoints

APRIL 19, 2024

Erik and Pete Nordstrom, the CEO and President, respectively, of Nordstrom , want to explore a transaction that would take the company private. In response, the Nordstrom board of directors has authorized the “exploration of possible avenues to enhance shareholder value,” forming a special committee of independent and disinterested directors to evaluate proposals from the Nordstroms as well as potential other parties.

Department Stores 253

Department Stores Planning Marketing 253

Inside Retail

APRIL 18, 2024

Online wine shop Just Wines has acquired craft spirit subscription service Liquor Loot, which entered voluntary administration last month. Liquor Loot tapped Andrew Spring, partner at business turnaround and insolvency specialist Jirsch Sutherland, as the voluntary administrator. Last year, Spring arranged the sale of Sans Drink to Just Wines. “In the case of Liquor Loot – and, previously, Sans Drinks – we have acted like a ‘matchmaker’ in a way, in that we have brought two syn

Marketing 264

Marketing Management Shopping ATS 264

Tokinomo

APRIL 17, 2024

It’s been 5 years since Tokinomo started to rethink retail. 5 years full of innovation, dedication and successful collaborations and campaigns. During this time, Tokinomo has emerged as a trailblazer in the retail marketing landscape, weaving innovation, technology, and sustainability into a tapestry that transforms in-store experiences. Hence, Tokinomo is not merely a provider of robotic displays but a catalyst for change in the retail industry.

Advertising 147

Advertising Retail Marketing Marketing 147

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Wire

APRIL 19, 2024

Hyundai pressed pause on advertising on X following reports that one of its ads appeared next to an antisemitic and pro-Hitler post on the social media platform.

Advertising 245

Advertising 245

Retail TouchPoints

APRIL 18, 2024

It’s an experience common to almost every traveler — you stay at a hotel and fall in love with the mattress, the sheets, the lamp. If you’re lucky you’re able to track down a tag or brand name and buy the item online. If you’re not lucky, well, life goes on, albeit a little less comfortable or aesthetically pleasing than it could have been…unless you’re staying at Mint House , a new chain of boutique hotels that aims to combine the best of hotel and Airbnb experiences without all the parts consu

Boutique 242

Boutique Shopping Location Returns 242

Inside Retail

APRIL 17, 2024

Under Armour has announced an expanded range of apparel, footwear, and accessories exclusively for the Australian market. The drop includes an array of men’s and women’s essentials and Under Armour says each piece is crafted using quality fabrics and innovative design techniques to ensure maximum comfort, durability, and style. The campaign – named ‘Live in UA’ – marks a pivotal shift in strategy and approach, representing a fusion of functionality and fashion, according to the brand.

Accessories 264

Accessories Apparel Fashion Marketing 264

Retail Dive

APRIL 17, 2024

By committing to smaller, rural communities, the discount retailer has room to grow its already substantial store footprint even more, industry experts and company leaders say.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

APRIL 16, 2024

Elon Musk is considering adding a small fee for new X users to enable them to post on the platform as a way to address the issue of bots.

Planning 276

Planning 276

Retail TouchPoints

APRIL 19, 2024

Businesses today are constantly looking for ways to improve their sustainability and reduce their carbon footprint. After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. For example, 60% of customers say they would be willing to pay more for a product with sustainable packaging, so it is paramount that businesses stay with the times and account for these shifting consumer preferences.

Supply Chain Management 244

Supply Chain Management Fast Fashion Apparel Shipping 244

Inside Retail

APRIL 18, 2024

Musician and celebrity Nicki Minaj has invested in the sustainable sneakers brand Løci and has designed a limited-edition collection. The collection will feature five distinct styles made from Løci’s next-gen material bio-leather, a blend of non-food grade corn and recycled textiles, available in 11 colours. Prices range from US$185 to US$200. Minaj will actively participate in the business as it grows and evolves, with her investment further cementing Løci as a black-owned business. “Thei

Accessories 263

Accessories Fashion Marketing 263

Retail Dive

APRIL 18, 2024

The arts and crafts retailer has dropped prices to 2019 levels or lower, as it aims to help customers “stretch their dollar,” according to the CEO.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

APRIL 17, 2024

Google has made significant changes to its workforce, laying off employees and shifting some jobs overseas as part of a large-scale restructuring.

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Retail TouchPoints

APRIL 18, 2024

Two delivery platforms, Gopuff and Grubhub , have broadened their assortments to include groceries, including fresh items. Gopuff has partnered with Misfits Market , an online grocer dedicated to reducing food waste that delivers to Gopuff’s microfulfillment centers nearly every day, while Grubhub will work with Mercato , an online marketplace for independent grocery stores with more than 950 retailers across the country.

Grocer 246

Grocer Fulfillment Marketing Consumer 246

Inside Retail

APRIL 18, 2024

French prestige beauty retailer Sephora is widely recognised as a leader in its category, with 3000 stores and 52,000 team members operating worldwide. Founded in Limoges in 1969, the company was acquired by LVMH in 1996 and over the past decade, it has been on a growth trajectory, as evidenced by its record sales and profits in 2023. As part of LVMH’s selective retailing division, Sephora doesn’t typically break out its results but global president and chief executive Guillaume Motte recently s

Beauty and Health 263

Beauty and Health Dead-Stock Fashion Marketing 263

Hyken

APRIL 16, 2024

I love seeing amazement in action. I was at the airport last week with a friend who accidentally spilled his soda. Within moments, an airport employee came over with a bucket and mop to clean up the spill. My friend apologized for making a mess, and the woman’s response surprised both of us. She said, “My name is Laura, and it is my pleasure to clean up your spill.

Fulfillment 125

Fulfillment Customer Experience Returns ATS 125

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing