Sat.Apr 20, 2024 - Fri.Apr 26, 2024

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What China’s latest retail sales reveal about changing consumer spending

Inside Retail

Reporting by the business media of retail sales and other economic data produced by governments in developing Asia is often too trusting. The official numbers are usually reported unquestioningly, yet they can be deeply flawed for a number of reasons. Occasionally it is worth reminding ourselves that they need to be taken with a pinch of salt, sometimes a handful of it.

Consumer 147
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Why my Retail Finance Team Loves AI

Retail TouchPoints

For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance really places you at the center of everything, where decisions you make play a pivotal role in sustaining long-term business success. That is, at least, the theory. The reality is that, for teams that rely heavily on manual workflows, financial management can be not just burdensome but downright soul-sucking.

Finance 265
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Spotify Faces Disruptions After Layoffs

Retail Wire

During Spotify's recent earnings call, CEO Daniel Ek acknowledged that the company's decision to lay off employees last December had a more substantial impact on operations than initially anticipated.

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The Backroom: With more closures ahead, what’s next for Macy’s?

Retail Dive

Under a new CEO, the iconic department store is fielding a $6.6 billion takeover offer, shuttering another 150 stores and fighting to stay relevant.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Top Global Artificial Intelligence Markets

LS Retail

©iStock/Adrian Vidal This report, " Top Global Artificial Intelligence Markets ," presents a brief overview of top Al global hubs outside the United States. Each country includes an Al ecosystem overview, government incentives and policies, education and research institutions, leading events, and industry groups. The initial markets for this report were selected based on global rankings, the highest number of Al companies concentrated there, venture capital, and related research institutions.

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Asic orders Urban Rampage stores to end Centrepay credit arrangements

Inside Retail

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. Operated by Coral Coast Distributors, Urban Rampage has stores at 10 locations in regional and remote locations across Western Australia, the Northern Territory and Queensland.

More Trending

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GM Reports Surge in Profit on Gas Car Sales

Retail Wire

Although General Motors has had trouble selling its electric cars, a recent report indicates that the increase in sales of gas-powered vehicles helped the company generate a profit.

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2024 VM and Display Show: A Fusion of Creativity, Sustainability, and Retail Innovation

Retail Focus

The 2024 Visual Merchandising and Display Show, hosted on April 16-17 at the Business Design Centre in London, provided a comprehensive look at the future of engaging retail spaces through innovative design and display. The exhibition showcased an incredible range of products and technologies designed to redefine the potential of physical retail spaces.

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Coles taken to task over ‘discount’ promotions consumers don’t understand

Inside Retail

Coles has the most confusing promotional labels, consumer advocacy group Choice said as it calls for supermarkets to make their tags clear and easy to understand for shoppers. Choice found in a survey that Coles’ ‘Down Down’ and ‘While Stocks Last’ labels confused shoppers as to whether the item was marked down or not. Meanwhile, shoppers are also confused on Woolworths’ ‘Prices Dropped’ label, unsure if the product was already discounted.

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Ikea Creates Training Ecosystem to Support AI Literacy for 3,500 Employees

Retail TouchPoints

Ingka Group , parent company of Ikea Retail , has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives. The initiative will include a variety of courses, tailored to the needs of employees at various levels and in different phases of their AI journeys, with the overall goal of embedding a deep understanding of AI within the organization and ensuring that Ikea values are reflected in the ways the technol

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How Harry Rosen Turns Targeted Personalization Data into Retail Loyalty

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

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FTC Refunds Ring Customers $5.6 Million for Video Privacy Issues

Retail Wire

The FTC is giving back $5.6 million to consumers due to a settlement with Ring, an Amazon-owned company. The issue arose when Ring failed to protect customers' private video footage from unauthorized access.

Consumer 264
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Bluewater becomes home to the largest Oliver Bonas store in Kent

Retail Focus

Bluewater has announced that lifestyle brand, Oliver Bonas, will be opening at the Kent-based shopping and leisure destination on Saturday 20 th April. The 3,272sq ft store will be brand’s largest in Kent and will be located on the Lower Guildhall opposite John Lewis. What’s more, the new Bluewater store will have the widest selection of products available in the region.

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Super Retail Group expects to face up to $50 million in legal proceedings

Inside Retail

Super Retail Group has warned shareholders that it expects two employees to jointly claim $30 million to $50 million in losses and damages in court proceedings lodged against the company. Harmers Workplace Lawyers will represent the two employees, whose complaints will include the non-disclosure of an intimate relationship between MD and CEO Anthony Heraghty and the former chief human resources officer Jane Kelly (who is not one of the claimants).

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JLL Rolls Out Virtual ‘Shopping Bestie’ in 13 Centers

Retail TouchPoints

JLL Retail Property Management has introduced a new virtual shopper agent named Cindy , designed to make the online experience more relevant and engaging at 13 of its shopping centers across the U.S. In addition to spotlighting the center’s sales and deals, Cindy gives consumers details on the latest fashion trends, acting as their exclusive “shopping bestie.

Shopping 256
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Ford’s Total EV Sales Post $1.3 Billion Loss in Q1

Retail Wire

Ford's EV division, known as Model e, faced a tough start to 2024.

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KIKO Milano Opens its Doors at Braehead

Retail Focus

Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to welcome beauty brand, KIKO Milano, to the centre as the store opens its doors to customers. KIKO Milano, the Italian cosmetics brand, has opened a c.1,000 sq ft store stocking its range of beauty products including makeup, face and body treatments.

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The four trends defining online retail in 2024

Inside Retail

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. With this momentum continuing into this year, it’s the perfect time for retailers to reexamine their strategies and restructure with growth and scale in mind. Four key trends stand out as high-growth opportunities for online retailers.

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Walmart+ Members will Get First Dibs on New Products During 24-Hour Event

Retail TouchPoints

From 12 noon ET on Monday, April 29 through noon on April 30, the Walmart+ Early Access online sales event will offer program members a curated assortment of products new to Walmart — including Dolly Parton’s Rockin’ New Baking Collection, Doritos Flamin’ Hot Mystery Flavor, Pampers diapers and men’s and women’s shoes from Reebok. “Walmart+ members have shown significant engagement with our digital offerings, particularly in the grocery sector, so we’re excited to offer them a shopping event lik

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Whole Foods and Amazon Fresh Offer Unlimited Deliveries for $10 a Month

Retail Wire

Amazon has unveiled a new program that allows customers of both Whole Foods and Amazon Fresh to receive unlimited grocery delivery for just $10 per month.

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Major brands invest in Derbion with new concept stores

Retail Focus

JD, New Look and Ann Summers are set to open new concept stores at Derbion, the Midlands retail and leisure destination, following a combined investment of over £5 million. The investment forms part of Derbion’s continuing growth strategy to reposition and support existing retailers alongside new lettings. By actively managing the centre, Derbion has unlocked space to ensure brands benefit from the optimum footprint and location to drive footfall and sales.

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Myer sacks head office staff, outsourcing tech roles to India

Inside Retail

Department store Myer has laid off head office staff across its e-commerce and operations teams as it offshores functions to India. A Myer employee who requested anonymity told Inside Retail that Myer’s GM of e-commerce Lynna Barnard and chief customer officer Geoff Ikin oversaw the decision to implement the redundancies, which due to their suddenness left employees shocked.

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TelevisaUnivision to Debut Shoppable TV Experience at Latin American Music Awards

Retail TouchPoints

Spanish-language media and content company TelevisaUnivision has partnered with Shopsense AI to make some of its programming, on both linear and streaming platforms, shoppable. Using onscreen QR codes and dedicated URLs, the Shopsense technology makes onscreen content shoppable via mobile devices by directing viewers to a show-specific digital store.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Walgreens Broadens Specialty Pharmacy Services for Cell and Gene Therapies

Retail Wire

Walgreens revealed its plans to collaborate directly with drug manufacturers to provide cell and gene therapies to patients in the U.S.

Planning 263
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Co-op first to announce move to 100% British strawberries

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op is the first UK retailer to announce it is moving to 100% British Strawberries across its entire own brand range – hitting shelves two weeks ahead of last year and just in time for St George’s Day. From 23rd April, the leading convenience retailer will exclusively offer only British fresh strawberries across its offering […] If you want

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Nick Scali to acquire Fabb Furniture to enter UK

Inside Retail

Furniture retailer Nick Scali is entering the UK market through acquiring Anglia Home Furnishings, trading as Fabb Furniture, for £3.5 million ($6.7 million). Nick Scali intends to pay $1 million to exercise the option to exit the existing distribution centre arrangement and inject up to $11.5 million of working capital. After the acquisition, Nick Scali said it plans to invest in the existing Fabb Furniture network, which will include store refurbishments and rebranding, setting up a new distri

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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker culture” conversations and technology that provides store associates with omnichannel inventory availability data. The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Delta Air Lines Increases Pay as Unionization Attempts Continue

Retail Wire

Delta Air Lines is upping the pay for its nonunion workers, including flight attendants and ground staff, as it faces another unionization attempt.

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Carpetright unable to trade after cyber attack

Retail Gazette

Carpetright has been unable to trade online or in-store for almost a week following a cyber attack. Hackers targeted the flooring specialist’s head office in Purfleet, in Essex, last week by sending malware to gain unauthorised access. Staff told The Times that customers had been unable to place orders on its website or at any of its 400 shops since last Thursday when systems were taken down.

Shopping 124
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Coffee chain Single O expanding Japanese footprint after early success

Inside Retail

Sydney-based coffee roaster Single O will open Ryogoku Roastworks, its second cafe in Japan on Friday, replacing the brand’s existing roastery. In a further sign of ongoing expansion in Japan, Single O will launch its Shibuya coffee bar in July. The new roastery and cafe will serve Single O’s signature coffee Reservoir and will feature self-serve batch brew taps, and a breakfast and lunch menu.

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Simon Adds VIP Suite to Kick Off Woodbury Common Expansion

Retail TouchPoints

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities. To cement the center’s image as a luxury destination, the first enhancement will be a VIP Suite featuring multiple private spaces with their own dressing rooms, an upscale lounge area and a private kitchen.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an