Sat.Mar 23, 2024 - Fri.Mar 29, 2024

article thumbnail

How to overcome 5 retail industry challenges

Retail Dive

Discover tips and tricks to help you tackle some of the top HR pain points for stores and wholesale businesses.

article thumbnail

Mobile POS tools are a vital tool in elevating in-store customer experiences

Inside Retail

In an era of fierce competition to attract consumers’ tightening budgets, customer experience has become the key edge retailers can deploy to stand above the competition. Shopify – the commerce platform powering 25 per cent of online retail in Australia – is equally proficient at managing in-store retail transactions, making it the go-to supplier of solutions for retailers transacting across multiple channels.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unlocking retail's unsung heroes: The indispensable role of store managers as strategists

Retail Customer Experience

To combat the threat of manager attrition, forward-thinking retailers are more focused on store managers than ever.

article thumbnail

Time for businesses to re-think self-checkouts, says Volumatic

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In an era marked by a huge rise in retail technological advancements aimed at enhancing convenience, the self-checkout experience can fall short of its promise, leaving shoppers grappling with frustrations and inefficiencies.

article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Urban Efficiency: Strategies for Streamlining Last Mile Delivery Amid Growing Congestion

Retail TouchPoints

Recent reports show that traffic delays cost U.S. drivers an average of 51 hours of lost time in 2022, and that number is on the rise — in 2021, the average was 36 hours. For the typical commuter, those lost hours can be frustrating. They extend the workday and increase fuel expenses. In fact, some studies have even found that traffic takes a toll on drivers’ health by increasing stress levels.

Location 303
article thumbnail

3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

The ecommerce industry has experienced rapid growth in recent years, with global sales reaching an estimated $5.8 trillion in 2023, according to research by Statista. The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping.

Shipping 312

More Trending

article thumbnail

Restaurant Chains in California Lay Off Workers Ahead of Fast-Food Wage Rise

Retail Wire

Fast-food chains in California are axing jobs to get ahead of the wage rise for the sector determined by a Californian state law that will take effect in April.

259
259
article thumbnail

How a robot named Tally is helping BJ's boost the customer experience

Retail Customer Experience

BJ’s Wholesale Club is leveraging Simbe’s Store Intelligence platform to boost the customer experience and provide store associates more time to assist customers.

article thumbnail

Google Personalizes Shopping Experience Using Customer’s Ratings and Brand Preferences

Retail TouchPoints

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize its shopping experience, helping consumers find the exact products they want among the 45 billion listed by the search engine. These tools join Google’s AI-powered image generation feature, which shows customers photorealistic images that illustrate text queries like “colorful quilted spring jacket.

Shopping 299
article thumbnail

Alquemie Group names Scott Evans as its new CEO

Inside Retail

Alquemie Group has appointed Scott Evans as its new Group CEO, succeeding Sacha Laing who is stepping down after five years in the role. Evans’s appointment is expected to take effect in June, while Laing will remain working at Alquemie until mid-April. Evans has spent the past 10 years as CEO and MD of Mosaic Brands, with Erica Berchtold recently announced as his successor.

Fashion 279
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Lawmaker Queries FDA Over Neuralink Inspection

Retail Wire

U.S. Representative Earl Blumenauer, deeply embedded in health policy, has directed inquiries toward the Food and Drug Administration (FDA). His concern? Why the FDA didn't scrutinize Elon Musk's Neuralink before greenlighting human trials for its brain implants.

298
298
article thumbnail

Captain’s Choice: UK Gentleman’s grooming brand launches in India

Retail Focus

Premium men ’ s grooming brand Captain Fawcett is set to expand into India, landing in an industry that reached US$ 2.1 billion in 2023. The business expects the India opportunity to grow to a six-figure revenue in the next few years. The business, headquartered in King ’ s Lynn, Norfolk, was founded by Richie Finney following two decades working in the British film industry.

Consumer 147
article thumbnail

E.l.f. Creates Original Song to Celebrate First-Ever TikTok Shop Super Brand Day Sale

Retail TouchPoints

E.l.f. Cosmetics will be the first brand featured in a TikTok Shop Super Brand Day, which will put the brand front and center on the social media platform from March 31 to April 3, 2024. The special TikTok activation will complement E.l.f.’s larger celebration of the brand’s 20th anniversary and also mark its one-year anniversary on TikTok Shop. E.l.f was an early adopter of the TikTok platform as well as its Shop functionality. “E.l.f. has thrived on TikTok Shop by creatively engaging wit

Shopping 289
article thumbnail

Esprit posts $460 million loss in ‘distressing’ year

Inside Retail

Hong Kong-headquartered fashion retailer Esprit Holdings has reported an annual net loss of HK$2.339 billion ($460 million) following an “extremely difficult and distressing” year. Revenue for the year ended December 31 was HK$5.912 billion, representing a 16 per cent decrease. Revenue from e-commerce, wholesale and retail all dropped by 14-20 per cent, while licensing sales remained relatively stable.

article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

Costco’s Hot Dog Remains at $1.50 Despite Prices Spiking Elsewhere

Retail Wire

Over the last few years, inflation has caused prices to creep up and impact pretty much everything. However, Costco is still keeping the price of its hot dog-soda deal where it is.

ATS 266
article thumbnail

Muji to appoint administrators as it lines up pre-pack deal

Retail Gazette

Japanese retailer Muji has filed for administration with a pre-pack deal understood to be in the offing. The retailer’s UK stores – which include six in London and one in Birmingham – are expected to be retained when the firm’s European holding company undergoes a pre-pack administration. Muji told TheBusinessDesk.com : “This is part of a planned strategic restructuring of the business and Muji’s management expect to conclude a deal shortly.

article thumbnail

Staples Simplifies Battery Recycling with New At-Home Program

Retail TouchPoints

To mark Earth Month in April, Staples is launching a battery recycling program that has already seen recycling rates soar from less than 50 batteries per week to thousands per location in test stores. Beginning in April, the retailer will offer a free battery recycling box (while supplies last), in which consumers can collect batteries at home and return them to Staples for free recycling.

ATS 298
article thumbnail

Pop Mart profit more than doubles as global expansion continues

Inside Retail

Collectible toy retailer Pop Mart says its net profit increased by more than 100 per cent last year. The growth is largely due to expansion in multiple markets, especially in Asia where the ‘blind box toy’ specialist’s next expansion plan is into Vietnam with the opening of its first two stores. The stores, set to open in May, will be located in District 7 of Ho Chi Minh City and the tourist resort destination Ba Na Hills near Danang, the president of Pop Mart International, Ju

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

A Creator on YouTube Earns $20,000 a Month to Make 1-Minute Videos

Retail Wire

In a bid to beat rival platforms like Instagram and TikTok, YouTube has revealed that numerous creators are now monetizing their short videos on the platform and earning a sizable paycheck.

264
264
article thumbnail

Ocado faces shareholder revolt over potential £15m CEO bonus

Retail Gazette

Ocado is facing a potential shareholder revolt over executive pay after an influential proxy adviser has encouraged investors to vote against the group’s new bonus scheme that could see CEO Tim Steiner receive as much as £14.8m. Institutional Shareholder Services (ISS) has recommended that shareholders vote against the online grocer’s new remuneration policy and performance share plan at next month’s annual meeting due to “material concerns” over the sum of money executives cou

article thumbnail

Miniso Continues U.S. Expansion with Plans for 12 New Stores

Retail TouchPoints

China-based lifestyle retailer Miniso is continuing its rapid expansion across the U.S., with plans for stores in a dozen new markets through a partnership with mall operator CBL Properties. The first wave of store openings started in November 2023 at malls in Roanoke, Va. and Winston-Salem, N.C., followed by a January 2024 opening in Myrtle Beach, S.C.

Planning 289
article thumbnail

Solomon Lew plans to spin off Peter Alexander and Smiggle next year

Inside Retail

Retail billionaire Solomon Lew has announced plans to spin off two major brands Peter Alexander and Smiggle from his public company Premier Investments next year, as part of a global expansion strategy. Children’s stationery label Smiggle is expected to become a separately listed company by the end of January, while the demerger of pyjamas retailer Peter Alexander will also take place later next year.

Planning 264
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Kroger Shuts Down E-Commerce Spoke Facilities in Texas and Florida

Retail Wire

Kroger, the grocery chain, has announced the closure of three spoke facilities in its e-commerce operations in Texas and Florida. This decision marks a strategic shift for the company in its efforts to streamline operations and enhance efficiency.

264
264
article thumbnail

Ryman owner Theo Paphitis urges government to plug tax loopholes used by fast fashion giants

Retail Gazette

Ryman owner Theo Paphitis is the latest British retailer to call on the government for a clampdown on a tax loophole used by fast fashion giants such as Temu and Shein. The retail tycoon, who also owns Robert Dyas and Boux Avenue, said there was a “big slug” of companies avoiding customs bills in the UK by shipping individual orders directly from countries like China.

article thumbnail

BJ’s Wholesale Club Plans to Open 12 New Stores, 15 Gas Stations by Q1 2025

Retail TouchPoints

BJ’s Wholesale Club will open five warehouse club stores in Tennessee, South Carolina, Florida and Indiana. These will be the first of 12 new locations planned for BJ’s 2024 fiscal year, which will end in February 2025; the retailer also plans to open 15 gas stations during this period. The new stores will be located in: Maryville, Tenn., in the Knoxville market, BJ’s fourth location in the Volunteer State; Myrtle Beach, S.C., the second store in the Palmetto State; Palm Coast and West Palm Beac

Wholesale 278
article thumbnail

ACCC survey finds Australians skipping meals to feed children

Inside Retail

The Australian Competition and Consumer Commission (ACCC) is urging more consumers to participate in its survey on household spending as the consumer watchdog investigates the pricing practices of supermarkets. According to initial survey responses, some Australians have been skipping or sacrificing meals to feed their children. Moreover, many younger Australians and low-income households are spending up to 25 per cent of their net income on groceries, with some of them saying they now substitut

article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Subaru Recalls 118K Vehicles Due to Air Bag Sensor Issue

Retail Wire

Subaru is recalling 118,000 SUVs and sedans in the United States due to a faulty sensor that might hinder air bag deployment during a crash, as per the National Highway Traffic Safety Administration (NHTSA) announcement on Wednesday.

264
264
article thumbnail

Bonmarché, Peacocks and EWM target 100 new store openings over next 18 months

Retail Gazette

Bonmarché, Peacocks and Edinburgh Woollen Mill (EWM) are set to open 100 new stores across the UK over the next 18 months as the retailers ramp up their expansion plans. The move will create 500 new jobs, and follows the launch of over 50 new locations in 2023 among the businesses. Drapers reports that in the upcoming year, Peacocks aims to secure locations within the M25, including areas like Brixton, Elephant & Castle, Tottenham, Uxbridge, and Woolwich, as indicated in a store requirement

Location 119
article thumbnail

Pacsun Celebrates One-Year on Roblox with New Slick Rick Collab

Retail TouchPoints

Pacsun is partnering with hip-hop artist Slick Rick to celebrate the one-year anniversary of its Los Angeles Tycoon experience on Roblox. Over the past year the experience has garnered 60,000 monthly active users and 11 million visits overall. For the collaboration, users can interact with a 3D non-player character (NPC) digital avatar of Slick Rick within the Los Angeles Tycoon experience to earn exclusive digital items and rewards inspired by the rapper’s iconic accessories.

Fashion 277
article thumbnail

Brandbank Group CEO Peter Halkett departs after nine months

Inside Retail

Brandbank Group CEO Peter Halkett has vacated the position just less than a year after his appointment , according to his LinkedIn profile. The Australian Financial Review (AFR) also reported that the fashion company has already informed its suppliers and employees that a new CEO will be named in due course. A retail industry CEO told the AFR that there was “no chemistry” between Halkett and the company.

Fashion 260
article thumbnail

Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.