Retail TouchPoints

APRIL 25, 2024

Retail media networks (RMNs) are rapidly becoming one of the most lucrative digital ad formats, with predictions suggesting that by 2028, RMNs will contribute to 15.4% of all ad revenue , outpacing television advertising. How can retailers capitalize on this shift and the emerging market opportunities? Here are four ways retailers can enhance the efficacy of their retail media network and boost profitability in the process: Venturing into Untapped Markets While some markets are already reaping t

Advertising 189

Advertising Grocer Marketing Consumer 189

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. Operated by Coral Coast Distributors, Urban Rampage has stores at 10 locations in regional and remote locations across Western Australia, the Northern Territory and Queensland.

Payment Services 297

Payment Services Target Market Store Operations Location 297

Retail Wire

APRIL 25, 2024

The FTC is giving back $5.6 million to consumers due to a settlement with Ring, an Amazon-owned company. The issue arose when Ring failed to protect customers' private video footage from unauthorized access.

Consumer 264

Consumer 264

Inside Retail

APRIL 25, 2024

Super Retail Group has warned shareholders that it expects two employees to jointly claim $30 million to $50 million in losses and damages in court proceedings lodged against the company. Harmers Workplace Lawyers will represent the two employees, whose complaints will include the non-disclosure of an intimate relationship between MD and CEO Anthony Heraghty and the former chief human resources officer Jane Kelly (who is not one of the claimants).

Management 277

Management 277

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

APRIL 25, 2024

During Spotify's recent earnings call, CEO Daniel Ek acknowledged that the company's decision to lay off employees last December had a more substantial impact on operations than initially anticipated.

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Retail TouchPoints

APRIL 25, 2024

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities. To cement the center’s image as a luxury destination, the first enhancement will be a VIP Suite featuring multiple private spaces with their own dressing rooms, an upscale lounge area and a private kitchen.

Inventory Management 210

Inventory Management Customer Experience Fulfillment Shopping 210

Retail TouchPoints

APRIL 25, 2024

Spanish-language media and content company TelevisaUnivision has partnered with Shopsense AI to make some of its programming, on both linear and streaming platforms, shoppable. Using onscreen QR codes and dedicated URLs, the Shopsense technology makes onscreen content shoppable via mobile devices by directing viewers to a show-specific digital store.

ATS 204

ATS Advertising Marketing Consumer 204

Retail Wire

APRIL 25, 2024

Walgreens revealed its plans to collaborate directly with drug manufacturers to provide cell and gene therapies to patients in the U.S.

Planning 263

Planning 263

Retail TouchPoints

APRIL 25, 2024

Best Buy and media site CNET will work together to provide shoppers with experts’ picks and product reviews throughout their purchasing journey. The retailer and tech publisher’s new partnership also will allow advertisers to share ad spaces across both ecosystems, allowing them to see the impact of their campaigns through a full-funnel, closed-loop media solution.

Advertising 183

Advertising Consumer Shopping Marketing 183

Inside Retail

APRIL 25, 2024

Mirvac has partnered with Tafe NSW for the upskilling of the investment company’s partner retailers, through a customised Certificate III in Retail training course. Tafe NSW said that retail trade is Australia’s second-largest employing industry, hiring 1 million people. However, the vocational education provider noted that many retail workers lack the skills needed to drive sales.

Management 162

Management Marketing ATS Shopping 162

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

APRIL 25, 2024

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we go beyond the headlines to uncover the reality of the self-checkout situation. Part two will examine the feasibility of more autonomous checkout solutions, including Just Walk Out-style tech and smart carts. Headlines like “ Self-Checkout is a Failed Experiment ” and “ Why Retailers are Losing Faith in Self-Checkout ” have been plentiful these past few mo

Checkout 183

Checkout Payment Services Consumer Kiosk 183

Inside Retail

APRIL 25, 2024

Articore has reported its third-quarter marketplace revenue fell 12 per cent year on year to $78.1 million amid a short-term disruption due to changes in the company’s paid marketing strategy. The company – which owns Redbubble and TeePublic online marketplaces – reported gross profit up 4 per cent to $34.8 million and gross margin rose to 44.6 per cent. “Driving profitable revenue growth for the group remains our primary objective going forward,” said Martin Hosking, Articore

Marketing Spend 147

Marketing Spend Returns Marketing 147

Retail TouchPoints

APRIL 25, 2024

Membership programs are quickly becoming 2024’s hottest accessory, whether you’re a luxury resale platform or an electronics ecommerce site. Online marketplaces Rebag and Newegg have joined the growing roster of retailers launching membership programs. This year alone, the list of retailers that have launched or beefed up their loyalty and membership programs includes Albertsons , Carter’s , PetSmart , Target , Sunglass Hut , Staples , Lowe’s , Ulta Beauty and CVS.

Shipping 147

Shipping Accounting Accessories Returns 147

Inside Retail

APRIL 25, 2024

Waning Chinese demand for luxury goods has compounded the problems of Tuscany’s traditional leather companies as the big fashion houses they supply reshape their strategies, leading to painful layoffs that could be just the start. Kering’s warning of a 40 per cent to 45 per cent drop in first half operating profit on Tuesday, as its Gucci brand suffers particularly in Asia, has called time on a post-pandemic surge in demand for designer bags and shoes.

Fashion 130

Fashion Retailing Pricing Consumer Marketing 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

APRIL 25, 2024

Clear, a biometric scanning service, lets travelers skip airport security lines for $189 a year. Now, California lawmakers are pushing back against its expansion.

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130

Retail Gazette

APRIL 25, 2024

WHSmith is to expand its Toys R Us shop-in-shops to 30 more stores by the end of its financial year in August. The rollout follows the opening of nine Toys R Us concessions last year, which WHSmith said had performed well, according to Retail Week. The exact locations of the new shop-in-shops has not yet been disclosed. The first Toys R Us concession opened in June last year at WHSmith’s Monks Cross Retail Park store in York and marked the toy retailer’s return to the high street after a five ye

Returns 120

Returns Shopping Location ATS 120

Retail Wire

APRIL 25, 2024

Meta’s Threads, which entered the market to compete with the likes of X, is growing at a robust rate.

Marketing 147

Marketing ATS 147

Retail Gazette

APRIL 25, 2024

WHSmith profit edged up in its half-year results driven by soaring sales in its travel division. Group profit before tax and non-underlying items reached £46m, up from £45m in the prior year. The retailer’s travel arm reported a trading profit of £50m, up from £47m, while its high street operations saw profit slip from £24m to £22m. WHSmith’s group sales surged by 8% to £926m on the back of a 13% jump at its travel business.

Shopping 109

Shopping ATS 109

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

APRIL 25, 2024

A TikTok service offering rewards such as gift vouchers for watching videos has been suspended by the social media site.

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130

Retail Dive

APRIL 25, 2024

Under a new CEO, the iconic department store is fielding a $6.6 billion takeover offer, shuttering another 150 stores and fighting to stay relevant.

Department Stores 113

Department Stores 113

Retail Wire

APRIL 25, 2024

Mark Zuckerberg's recent announcement about Meta's spending plans left investors concerned.

Planning 130

Planning 130

Retail Gazette

APRIL 25, 2024

UK consumer confidence improved in April as falling inflation helped boost consumer optimism about their personal finances. The latest GfK Consumer Confidence Index rose two points to -19, marking an improvement from -21 points in both March and February. While its major purchase index also strengthened, up 2 points at -25. GfK client strategy director Joe Staton said: “While the overall index score remains negative, all of the underlying five measures this April are significantly better t

Consumer 100

Consumer Finance Planning ATS 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

APRIL 25, 2024

Alternative asset manager Blackstone is set to buy the restaurant chain Tropical Smoothie Cafe.

Management 130

Management 130

Retail Times

APRIL 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is the first supermarket to move to 100% recycled plastic (rPet) for its own-brand soft drinks and bottled water range in England and Wales. The move, which is rolling out across all products found in the soft drinks section of its stores, makes Aldi the first UK supermarket to shift its entire own-label soft […] If you want more information R

Supermarket 98

Supermarket 98

Retail Dive

APRIL 25, 2024

The custom suiting brand is going after convenience with the new line, and said it plans to expand its ready-to-wear assortment in the future.

Planning 108

Planning 108

Shopify

APRIL 25, 2024

Shopify POS Launch and Operations is the latest comprehensive learning path from Shopify Academy that will help empower you to set up Shopify POS hardware and operations, paving the way for a successful retail journey.

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94

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Wiser

APRIL 25, 2024

In retail operations, the interaction between category management and price optimization teams is key to staying competitive. This dynamic, often marked by a nuanced blend of cooperation and conflict, plays a crucial role in a retailer’s ability to grow sales, maintain competitiveness, and satisfy customer demands. However, the inherent differences in approach and objectives between category managers and pricing analysts can lead to internal challenges, underscoring the importance of findi

Management 78

Management Markdowns Marketing Promotions 78

Retail Dive

APRIL 25, 2024

The National Retail Federation warned of harm to employers and employees alike, while the Retail Industry Leaders Association slammed a “legally dubious methodology to score political points.

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LS Retail

APRIL 25, 2024

©iStock/SweetBunFactory Saudi Arabia's Vision 2030 transformation has already brought change and growth to the nation's economy and society, with technology, tourism, and sports gaining global attention. Now Saudi Arabia has set its intentions on advanced manufacturing, and one company, Alat (Arabic for "machine"), is taking the lead to make the country a new global center for advanced and sustainable industry.

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Retail Dive

APRIL 25, 2024

The company is pressing forward with plans to open 80 stores and its 10th distribution center this year.

Planning 112

Planning 112

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience