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Merchants Are Losing Billions to Failed Payments. Here’s How to Fix It.

Retail TouchPoints

Every year, failed payments cost merchants an estimated $118.5 Ecommerce businesses, for example, experience false decline rates as high as 10%, meaning that legitimate transactions are mistakenly rejected, costing merchants $443 billion annually in lost sales. billion globally. In some sectors, the damage is even worse.

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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. That is why resilience is so crucial.

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The Six Trends Quickly Reshaping the Payments Industry in 2025

Retail TouchPoints

There’s never been a more exciting time in the world of payments. Whether you’re a global retail chain, ecommerce brand, or online marketplace, changes in the payment landscape will have a profound impact on your business. Here are six important trends you can’t afford to ignore: 1. billion in 2025 to $911.8

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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and where consumers shop. During the holiday rush the security and ease of the payments experience can be as crucial as product price or availability.

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Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience

Retail TouchPoints

They extend to things like livestreams, shoppable content and payment links within Instagram Reels, stories, TikTok videos or Pinterest Pins. Whats more, Deloitte data shows that consumers using social media were four times more likely to add more to their baskets or make purchases of a higher value than they would when shopping off-channel.

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‘Ghost stores’ plaguing Australian consumers with false claims, warns ACCC

Inside Retail

Businesses misrepresenting themselves as Australian fashion retailers are defrauding Australian consumers, the Australian Competition and Consumer Commission warns. This conduct preys on the empathy of consumers who have a genuine desire to support local businesses, as well as creating a false sense of urgency,” said Lowe.

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Are stablecoins the future of retail payments? Experts weigh in

Inside Retail

For many years, the idea of everyday consumers paying for items with virtual forms of money, like cryptocurrency, seemed more like science fiction than reality. Some cryptocurrency and payment experts see the centralisation of stablecoins as a period of significant innovation for retailers. What are stablecoins?