Star Miconics

FEBRUARY 16, 2024

Part of this shift is the emergence of social commerce, a trend that’s setting the stage for this next retail revolution. Combining mobile shopping and social media, two of the most popular contemporary pastimes, retailers are finding more creative ways to engage consumers, drive sales, and enhance the shopping experience.

Social Commerce 59

Social Commerce Merchant Services Shopping Consumer 59

Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

Merchant Services 238

Merchant Services Payment Services Social Commerce Returns 238

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. By personalizing the customer journey using composable commerce, they can now deliver a first-class digital purchasing experience.

Merchant Services 249

Merchant Services Social Commerce Checkout Payment Services 249

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. E-sellers will leverage social channels more than ever.

Social Commerce 268

Social Commerce Beauty and Health Advertising Merchant Services 268

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Digital Service (USDS).

Merchant Services 233

Merchant Services Payment Services Shopping Checkout 233

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

Checkout 171

Checkout Merchant Services Payment Services Customer Experience 171

Retail TouchPoints

JUNE 14, 2022

One definition most can agree on, though, is that it’s a “virtual world,” and one that already is presenting tremendous opportunities for both brands and consumers. And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Here’s how….

Merchant Services 222

Merchant Services Social Commerce Customer Experience Fashion 222

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base.

Consumer 288

Consumer Merchant Services Markdowns Fulfillment 288

Retail TouchPoints

MAY 8, 2023

And how are you giving them a value-added product or service for being loyal to you? One big thing we’re seeing is the rise of conversational commerce, with interactions that are completely within a conversational interface. Retail TouchPoints (RTP): What can retailers do to deal with the challenge of slower online sales?

Merchant Services 217

Merchant Services Payment Services Consumer Outdoor 217

A1 Retail

JUNE 15, 2021

A new wave of digital payments is underway, with growing consumer demand for digital wallets, QR codes, and crypto. Study based on views of 10,000 European consumers and 550 senior execs at Europe’s top eCommerce retailers. Merchants are taking action to ensure they keep pace with the changing retail landscape.

Merchant Services 58

Merchant Services Payment Services Consumer Shopping 58

Retail TouchPoints

JUNE 17, 2022

Catalogs allows merchants of all kinds to upload their active inventory directly to Pinterest and turn those ecommerce listings into dynamic Product Pins, making them more shoppable. The results of their work together speak volumes about the potential for digital commerce efforts driven by an understanding of today’s consumer.

Merchant Services 275

Merchant Services Social Commerce Advertising Payment Services 275

Inside Retail

FEBRUARY 22, 2024

As head of marketing at Alibaba Group , Australia and New Zealand, Kit Yau has a solid understanding of what consumers in these markets are looking for from Australian and New Zealand brands. There is also a growing appetite for natural and genuine products, which is totally resonating with Australian and New Zealand merchants.

Merchant Services 130

Merchant Services Social Commerce Marketing Target Market 130

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Social Commerce Meets Affiliate Marketing.

Merchant Services 239

Merchant Services Checkout ATS Fulfillment 239

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. This is far from Klarna’s first foray beyond the world of payments. Among the new tools available to Klarna users and merchants are: Search and Compare. Shoppable Video.

Merchant Services 257

Merchant Services Shopping Drop-Shipping Checkout 257

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? According to a report from Shopify, merchants see a 250% increase in conversions when using 3D product image models instead of 2D images.

Consumer 238

Consumer Merchant Services Payment Services Advertising 238

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 234

Merchant Services Payment Services Promotions Location 234

Retail TouchPoints

NOVEMBER 16, 2022

Last year, consumers reported spending more than $23 billion shopping small on Small Business Saturday, and we want to exceed that in 2022.”. Amex also has partnered with musical artist Chlöe Bailey to create a “Shop Small Soundtrack” that TikTok users can add to their content. small business owners.

Merchant Services 237

Merchant Services Finance Advertising Marketing 237

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. I think a world without independent brands and independent merchants and local stores is a very boring world and a very boring landscape for commerce. It took just 16 months for them to double that figure. What stood out to you in the findings?

Merchant Services 219

Merchant Services Shipping Fulfillment Social Commerce 219

Inside Retail

FEBRUARY 15, 2024

Upon close, we expect the new Wish platform will have an improved customer experience through increased product assortment and merchant selection. And for our merchants, we will be able to offer fully integrated logistical capabilities to deliver unmatched cost-efficient services with high-quality control and transparency.”

Merchant Services 130

Merchant Services Customer Experience Consumer Shopping 130

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.

Merchant Services 284

Merchant Services Payment Services Consumer Beauty and Health 284

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. Anything that can remove buying barriers will drive visits, and therefore revenue, up.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

SEPTEMBER 14, 2023

“We are innovating faster than ever before with a robust slate of relevant, personalized products to reach consumers with intent, and we’re building with the goal to be the industry’s best full-funnel solution ,” said Bill Watkins, Chief Revenue Officer at Pinterest during the event.

Merchant Services 236

Merchant Services Advertising Management Shopping 236

Retail TouchPoints

JULY 19, 2022

Pinterest ’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or TikTok, for example. But following a series of major strategic moves, the role Pinterest hopes to play in the burgeoning realm of social commerce is crystal clear.

Shopping 239

Shopping Social Commerce Merchant Services Fashion 239

Inside Retail

OCTOBER 21, 2021

Acquiring Pinterest would allow PayPal to capture more of that e-commerce growth and diversify its income though advertising revenue. The online payments provider hopes to successfully negotiate and announce a deal by the time it reports quarterly earnings on Nov. It acquired return-service provider Happy Returns in May.

Merchant Services 130

Merchant Services Payment Services Social Commerce Returns 130

365 Retail

JULY 19, 2022

Shopify and YouTube are today joining forces to give merchants and creators a powerful new way to connect to consumers, build their businesses, and share their stories. The creator economy is booming and the bridge from content to commerce is getting shorter all the time. billion globally. [2] billion globally. [2]

Merchant Services 78

Merchant Services Social Commerce Consumer Shopping 78

Inside Retail

OCTOBER 21, 2021

Retailers are enduring dynamic and challenging times as supply-chain disruption continues and consumer behaviour changes, both brought on by living in the Covid era. Consumers increasingly want a seamless and consistent shopping experience across a growing number of offline and online touchpoints. Offer gift cards.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Retail TouchPoints

APRIL 14, 2023

We have unified checkout, which allows users to add items from multiple merchants to the same cart, but those orders are placed with the various merchants, and then the merchants fulfill them directly,” explained Evans. Holley : Also, we’re really interested in younger consumers. One is AI-driven recommendations.

Fashion 236

Fashion Shopping Merchant Services Consumer 236

Retail TouchPoints

DECEMBER 2, 2021

Unlike other social sites, where users typically log in without a particular aim and scroll through a feed, Pinners generally visit the platform with a specific purpose in mind. These two traits make the platform a prime forum for social commerce, and Pinterest knows it. “ RTP: So where and how does shopping come in?

Shopping 207

Shopping Merchant Services Social Commerce Checkout 207

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 246

Merchant Services Advertising Apparel Planning 246

Retail TouchPoints

AUGUST 16, 2023

right now,” said Moore, SVP of Commerce Partnerships at NBCUniversal, speaking at the Retail Innovation Conference and Expo in June 2023. “ More of those people, for the first time, are getting access to digital media, and the first thing they’re consuming is small-screen, livestreamed content on social media.

Advertising 220

Advertising Merchant Services Shopping Consumer 220

365 Retail

NOVEMBER 1, 2021

With more consumers than ever before heading online to play the latest slot games, like Bonanza and Book of Dead, watching streaming media and keeping up to date with the latest social media happenings, online shopping is experiencing a rapid resurgence this year. The proliferation of social commerce.

Retail Trends 69

Retail Trends Social Commerce Merchant Services Checkout 69

Retail TouchPoints

JULY 30, 2021

festivities, but those wishing to take part should keep a few things in mind: Some brands spend a large part of the year prepping for 11.11, and for many, the biggest test is another festival — 6.18; Merchants must account for the unique nature of this market with a China-specific strategy; While still relatively nascent in the U.S.,

Merchant Services 275

Merchant Services Accounting Social Commerce Payment Services 275

Retail TouchPoints

AUGUST 24, 2023

It’s not Saturday morning cartoons; it’s not these huge, big-budget ads — but we can still create incredible content and connect with thousands, even millions of consumers through TikTok.” Parkhurst took Retail TouchPoints behind the scenes of the company’s growing TikTok empire and its entrance into the emerging world of TikTok commerce.

Shopping 192

Shopping Merchant Services Fulfillment Social Commerce 192

Retail TouchPoints

MAY 13, 2021

Overall, online physical goods GMV grew 21% YoY in fiscal year 2021, driven primarily by the FMCG [ fast moving consumer goods ] and home furnishings categories. The company also pointed to increasing engagement among existing consumers as a growth driver. billion ) in fiscal year 2021. Cloud Computing — As with its U.S. billion ).

Home Furnishings 170

Home Furnishings Merchant Services Supermarket Social Commerce 170

Retail TouchPoints

OCTOBER 20, 2020

And to answer that question, we’ve developed a term called C-Commerce (consumer commerce).”. Question 2: How can retailers adapt to constraints on top-of-the-funnel consumer discovery? Question 4: How can retailers best adapt to new consumer shopping behaviors? You should 100% be doing that right now.”.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail TouchPoints

MAY 20, 2022

The company’s wholesale business is still thriving, but now it’s only part of an omnichannel strategy that includes ecommerce , social commerce and marketplaces. I Would Always Rather Over-explore than Under-explore’. There were some signs in the tea leaves that were concerning,” said Natori.

Wholesale 215

Wholesale Department Stores Fashion Social Commerce 215