Inside Retail
OCTOBER 17, 2023
Great product diversity, changing consumer demands, and the expansion of e-commerce have turned inventory management into a major pain point for retailers. Poor inventory management results in overstocking and under-stocking, impaired cash flow, and losses from theft and spoilage. Here are some reasons why: 1.
Retail TouchPoints
JUNE 2, 2023
For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience. Additionally, its products are often delicate and heavy, which makes getting delivery right paramount for a good customer experience.
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Retail TouchPoints
NOVEMBER 17, 2023
The letdown customers experience when their orders don’t arrive on time, or at all, results in uncertainty and distrust that’s difficult — if not impossible — to remedy. Retailers can expect that customers will turn to other vendors; once this happens, they’ve lost both the sale and the customer’s trust and loyalty.
Retail Focus
NOVEMBER 28, 2022
Retail formats in an omnichannel context ensure a seamless experience . In an omnichannel retail environment, each retail format becomes an active contributor of a positive customer experience. In that context, different retail formats functionalities are enhanced, technologies integrated, and their management rethought.
Retail TouchPoints
JULY 22, 2022
The upgrades are aimed at benefiting retailers as well as customers. Some of the planned improvements include barcode scanning, more efficient inventory management, easier options for adding product images and real-time support to fix any issues that come up.
Independent Retailer
DECEMBER 23, 2022
This is why inventory management is key, especially as retailers look to deal with unsold merchandise after the holidays. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories. Donate Excess Inventory. Adopt a Probabilistic Model of Inventory Management.
Inside Retail
OCTOBER 4, 2023
Streamlining processes Retailers are increasingly exploring how AI technology can be used to improve their business operation, from stock and inventory management, to product design and personalised customer experiences. Now we have a little button that [you can ask], ‘What’s the HR policy on this?’
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