Retail TouchPoints

OCTOBER 27, 2022

Trigo’s solution is designed to help supermarkets create a “digital twin” of the store using feeds from ceiling-mounted cameras and shelf sensors. The technology aims to enable frictionless checkout, real-time inventory tracking and other technologies. “By

Checkout 285

Checkout Inventory Management Supermarket Finance 285

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

Checkout 244

Checkout Store Layout Payment Services Kiosk 244

VMS

DECEMBER 16, 2022

Systems to erase checkout lines are on the grow, as exemplified by these three new installations: • A Pick & Go store in Munich is Germany’s first fully autonomous, cashier-less supermarket. The new supermarket allows customers to walk in, select their items off the shelves and leave without having to pay at checkout.

Checkout 89

Checkout Kiosk Supermarket Grocer 89

Retail TouchPoints

MARCH 29, 2023

However, RFID also can be used to bust friction across the entire experience, including all the way through checkout. The traditional example is how tying RFID to associates’ phones lets them efficiently find the right size, color or other option to reduce the time customers spend waiting.

Checkout 263

Checkout Planning Customer Experience Management 263

Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider.

Payment Services 262

Payment Services Merchant Services Checkout Accounting 262

Retail TouchPoints

OCTOBER 8, 2020

Vivek Malik, Senior Vice President of Store Systems. Zippin , a provider of checkout-free technologies for brick-and-mortar retail, has hired veteran retail executive Vivek Malik, formerly Senior Director of Infrastructure and Store IT at 7-Eleven , as its SVP of Store Systems. . Malik brings nearly 20.

Checkout 127

Checkout Payment Services Store Operations Point of Sale 127

Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

Checkout 212

Checkout Payment Services Location ATS 212

Retail TouchPoints

JULY 21, 2023

Louis Schnucks stores this fall, with a broader rollout planned for later this year. Schnuck Markets has extended its partnership with Instacart to introduce Caper Carts, which use AI and computer vision to automatically identify items shoppers put into them, allowing shoppers to then skip the line and check out using the cart technology.

Checkout 239

Checkout Promotions Supermarket Accounting 239

Retail TouchPoints

FEBRUARY 17, 2021

This brings the solution provider’s total funding above $1 billion , which will enable Standard to execute at scale its plans to outfit more than 50,000 checkout-free stores in the next five years. Compass Group worked with Standard to open its first public stores at the University of Houston and in office buildings in Charlotte, N.C.

Checkout 147

Checkout Planning Inventory Management Management 147

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

Checkout 273

Checkout Payment Services Kiosk Advertising 273

M19 Retail

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. said Jeni McKewon, Mi9 Retail POS Product Manager.

Checkout 52

Checkout Point of Sale Inventory Management Management 52

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. You need to prepare both physically and mentally to run the full distance.

Payment Services 237

Payment Services Checkout Inventory Management Grocer 237

Wiser

MARCH 7, 2018

Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. These KPIs apply to the vast majority of stores, from mid-sized to big box. Front of Store Conditions .

Store Operations 76

Store Operations Management Checkout Customer Experience 76

Retail TouchPoints

APRIL 3, 2024

Amazon spokesperson Carly Golden, quoted by CNBC , said “We’ve heard from customers that while they enjoyed the benefit of skipping the checkout line with Just Walk Out, they also wanted the ability to easily find nearby products and deals, view their receipt as they shop and know how much money they saved while shopping throughout the store.”

Merchandise Store 287

Merchandise Store Checkout Supermarket Shopping 287

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement 293

Employee Engagement Checkout Store Operations Fulfillment 293

Retail TouchPoints

SEPTEMBER 7, 2023

Additionally, Sensormatic has expanded its magnetic InFuzion hard tag family, including an ink version for visual deterrence and a wide-gap version for thicker items and footwear, both with integrated pin design to reduce tagging and checkout times as well as self-checkout integration capabilities.

Loss Prevention 248

Loss Prevention Checkout Store Operations Customer Experience 248

Retail TouchPoints

DECEMBER 13, 2023

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options. Retailers using cashier-based systems also are focusing on updating hardware and software to improve the checkout experience.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. This should give pause to any business that uses checkout tablets.

Consumer 223

Consumer Checkout Kiosk Payment Services 223

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services 242

Payment Services Inventory Management Checkout Loss Prevention 242

Retail TouchPoints

FEBRUARY 23, 2024

The discount will be automatically applied at checkout, and members of the Grubhub+ loyalty program will have access to $0 delivery fees on eligible orders.

Checkout 278

Checkout Marketing ATS Store Operations 278

Retail TouchPoints

JULY 17, 2023

Self-checkout. Self-checkout systems in retail stores significantly streamline the customer experience and improve stores’ operational efficiency, eliminating the need for customers to wait in long queues to buy goods. The solution can be placed anywhere from retail stores to stadiums and cafeterias.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

AUGUST 30, 2023

The Index reveals that 33% offer help via SMS, 63% send cart abandonment reminders and 64% offer customer service assistance during checkout, including live chat, phone, email and click-to-call, which can convert an ordinary experience into a pleasant and helpful one that a customer will remember. Tip 3: Optimize navigation and search.

Checkout 252

Checkout Shipping Customer Experience Shopping 252

Retail TouchPoints

JUNE 23, 2023

The retailer has since continued to introduce tech into Whole Foods stores , including Amazon One palm recognition and the Amazon Dash Cart, a smart shopping cart that lets shoppers skip the checkout line. However, Amazon is far from done with its cashierless Just Walk Out technology.

Checkout 266

Checkout Location Shopping ATS 266

Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The stores will leverage Zippin’s checkout-free SaaS platform, with a focus on cashier-free, cashless operations to save staff time. ”

Checkout 212

Checkout Location Planning Consumer 212

Retail TouchPoints

FEBRUARY 6, 2024

The store’s assortment of womenswear also has been curated to mirror the neighborhood, with fashionable and trend-driven products as part of a diverse assortment.

Location 254

Location Shopping Fast Fashion Checkout 254

Retail TouchPoints

DECEMBER 8, 2020

The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions. Stocking 2,000 SKUs ranging from fresh meats to snacks, this store represents the largest deployment to date of the AiFi Autonomous Store Platform OASIS.

Shopping 321

Shopping Checkout Payment Services Consumer 321

Retail TouchPoints

OCTOBER 4, 2023

Social commerce channels are a boon for brands because they marry authentic connection with the convenience of native checkout features to create powerful shopping experiences. Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

OCTOBER 17, 2023

Vitamin Shoppe COO Andy Laudato added in a statement: “Jumpmind gives us flexibility to deploy its highly intuitive user interface on both our existing traditional fixed till and mobile POS for a seamless and exceptional checkout experience.” The retailer had deployed a secure wide area network (WAN) for its stores in April 2023.

Point of Sale 244

Point of Sale Promotions Checkout Consumer 244

Retail TouchPoints

OCTOBER 29, 2020

We’re moving quickly to use our physical retail stores to not only serve in-store shoppers, but to flex to meet the needs of online shoppers, too, in ways that only Walmart can,” said John Crecelius, SVP of Associate Product and Next Generation Stores at Walmart U.S. That’s where our new test stores come in.

Fulfillment 206

Fulfillment Shopping Checkout Apparel 206

Retail TouchPoints

OCTOBER 4, 2023

Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023. The 3,800-square-foot Puyallup store is equipped with the Amazon Just Walk Out cashierless checkout technology and offers grab-and-go food as well as a made-to-order kitchen serving breakfast, sandwiches and wraps.

Checkout 269

Checkout Supermarket Apparel Payment Services 269

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 361

Payment Services Checkout Fulfillment Kiosk 361

Retail TouchPoints

SEPTEMBER 22, 2020

QuickChek , a convenience store operator with 160 locations in New Jersey and New York, has launched the QuickChek Rewards loyalty program. At checkout, QuickChek Rewards members can scan the barcode within the app to earn perks on food and beverages.

Checkout 200

Checkout Advertising Store Operations Location 200

Inside Retail

NOVEMBER 27, 2023

Today’s consumers might browse products online and then feel, try and buy them in physical stores. Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JUNE 15, 2022

Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

Payment Services 264

Payment Services Checkout Shrinkage Fast Fashion 264

Retail TouchPoints

SEPTEMBER 19, 2023

Cashierless technology has traditionally relied on having inventory placed into well-defined spaces, such as the MicroMarket operating in a Dave & Buster’s restaurant, which allows the technology’s computer vision to more easily “see” items that customers pick up and take with them. “At

Apparel 275

Apparel Payment Services Checkout Location 275

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

Checkout 291

Checkout Payment Services Supermarket Customer Experience 291

Retail TouchPoints

JUNE 29, 2021

As retailers collect more data on customer behavior and uncover new patterns and trends, they can use their insights to optimize other store operations — even if those other stores aren’t AI-enabled. They can even optimize in-store merchandising by studying conversion rates based on a mix of products in the same area.

Payment Services 236

Payment Services Checkout Customer Retention Kiosk 236