Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 238

Checkout Store Layout Payment Services Kiosk 238

Retail TouchPoints

FEBRUARY 28, 2024

Store Performance model: This model helps retailers analyze the performance of their physical stores by tracking metrics such as foot traffic, sales per square foot and customer behavior. It is useful for optimizing store layout, staffing and marketing.

Inventory Turnover 243

Inventory Turnover Supply Chain Management Store Layout Marketing 243

Retail TouchPoints

OCTOBER 24, 2023

For example, with the growth of omnichannel orders, retail employees have needed to pick and pack items at the store level. With a more efficient process in place, employees could focus less on picking and packing items and more on customer service, boosting both employee and customer satisfaction.

Store Layout 285

Store Layout Consumer Customer Experience Returns 285

Retail TouchPoints

MAY 9, 2022

Typically, visual merchandisers (VMs) tend to work in Excel spreadsheets — a manual, time-consuming process that makes it difficult for store employees to fully visualize the store layout. Using the IWD Display solution, VMs can build out 3D models of Vans’ stores to use for monthly and seasonal planning.

Visual Merchandising 278

Visual Merchandising Store Layout Boutique Apparel 278

Retail TouchPoints

SEPTEMBER 30, 2020

These robots can be programmed with store layout maps and set to patrol the entire sales floor, or just select “prescribed” areas. The manager then directs an associate to fix the error, avoiding any fallout. Guided robots. Camera-equipped robots, with their added benefit of mobility, are another option.

Store Layout 165

Store Layout Management ATS Store Operations 165

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. The more complicated the instruction, the more likely a store employee is to make a mistake or arrange something incorrectly.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

JANUARY 25, 2023

A flat-pack furniture retailer’s maze-like store layout shows customers how their products work in different settings and gives them the chance to touch and try out items. Offer a playground for immersive experimentation.

Store Layout 229

Store Layout Sporting Goods Consumer Location 229

Retail TouchPoints

FEBRUARY 15, 2021

The in-store experience remains a crucial part of consumer expectations. While retailers might condense their space and concentrate their resources, smart brands know the competitive edge in-person service brings.

Fulfillment 278

Fulfillment Checkout Store Layout Consumer 278

Inside Retail

NOVEMBER 27, 2023

By cutting down on the traditional checkout time, retailers are not only enhancing customer satisfaction but also are freeing up staff to focus on other areas of customer service and store operations. Robotics in store operations In recent years, robotics has moved from the fringes to the forefront of retail operations.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Not to mention the fact that there is value in physical touch.

Checkout 234

Checkout Store Layout Promotions Accessories 234

Retail TouchPoints

MARCH 18, 2021

Rising to the occasion will require careful consideration of both store layouts (to keep the experience orderly and pleasant) and customer service (to minimize frustrating friction). “It’s There needs to be an up-leveling of the communication skills and customer-facing behaviors for sales associates.

Sporting Goods 298

Sporting Goods Fulfillment Returns Store Layout 298

Retail TouchPoints

JULY 16, 2020

They’re using the store layout itself to make social distancing feel automatic and unobtrusive. “I I went to the Apple store the other day to get a new keyboard, and the experience there was extremely well-thought-out,” said Paul Conder, VP at CallisonRTKL in an interview with Retail TouchPoints.

Returns 271

Returns Apparel Store Layout Specialty Retailers 271

V Count

MARCH 25, 2021

Store Operations & Staffing Analyzing traffic data enables the store operations team to optimize staffing according to peak and slow hours to create optimal customer experiences and increase conversions and sales. And what can they hope to gain from it?

ATV 52

ATV Store Layout Store Operations Shopping 52

V Count

APRIL 1, 2021

You have to treat everyone that visits your store like a premium customer, interact with them as if they were your only customer, and watch one-time buyers turn into regular customers. Improve in-store operations Nothing causes cart abandonment more than long lines and waiting times in a store.

Customer Experience 91

Customer Experience Checkout Store Layout Advertising 91

365 Retail

SEPTEMBER 23, 2021

Reimagining the role of the store as an online fulfilment channel will become an increasing priority for retailers in their post-pandemic recovery, the latest IDC White Paper, sponsored by Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , has revealed.

Fulfillment 52

Fulfillment Store Layout Shipping Consumer 52

Retail TouchPoints

DECEMBER 25, 2023

Would they know what areas of the store were the least productive from a sales (or profit) perspective that could be eliminated to make room for a café, seating area or experiential exhibit that would make customers want to visit more often? Better inventory management means better business operations, period.

Customer Experience 258

Customer Experience Dead-Stock Store Layout Point of Sale 258

Wiser

MAY 11, 2018

This method can be better than a public crowd who may have a shorter attention span or be unable to answer more complex questions about your store. . All store operators and brands need access to actionable in-store KPIs. Introducing Wiser’s Private Crowd .

Store Layout 60

Store Layout Promotions Target Market Location 60

Wiser

JUNE 30, 2020

It’s all about forecasting demand and meeting it with the best product selection, promotions, branding, and store layouts. Assortment planning doesn’t only involve in-store operations. That brings us to the ultimate goal of assortment planning: to drive sales. Use Best Seller Intelligence to Find Winning Products.

Planning 78

Planning Visual Merchandising Cross Merchandising Store Layout 78

V Count

NOVEMBER 26, 2021

This can save operational costs and free up other staff members to work on other activities like stocking shelves or clearing inventory. Queue management systems that help retail stores operate smoothly and offer a better customer experience. Reduce queues and wait-lines.

Checkout 52

Checkout Store Layout Customer Experience Management 52

V Count

OCTOBER 21, 2022

Adopting traffic counting technology for your physical location is a smart move if you own a retail chain, manage a store, operate a mall, or operate an entertainment venue. With enough data, you can optimize your staff and store layout to save on energy costs.

Technical Support 52

Technical Support Store Layout Location Marketing 52

Mass Relators

JANUARY 20, 2023

At Eckerd, Vasos rose quickly through store operations ranks from assistant store manager to store manager, district manager and regional manager before joining Phar-Mor Food and Drug Inc., where he led the operations teams and later served as a merchant. In 2001, Vasos joined Longs Drug Stores Corp.

Beauty and Health 52

Beauty and Health Store Layout Merchant Services Advertising 52

Retail Next

DECEMBER 22, 2020

When a store’s conversion rate drops, use automation to send a checklist to the store manager that includes layout, staff management, out of stocks and more to investigate the cause. umbrellas, warm weather gear) into high traffic areas . 2) Use automation to turn retail data into targeted internal communications .

Store Layout 52

Store Layout Management Customer Experience Store Operations 52

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 284

Loss Prevention Sporting Goods Customer Experience Store Layout 284

Retail TouchPoints

JUNE 17, 2020

Layout And Merchandising Strategies. There are numerous variables to validate around store layout and merchandising and the impact of experiential technology integrations. Customer Journey And Operational Efficiency. When entering new markets, it is essential to have an A/B testing period.

Store Layout 165

Store Layout Planning Finance Store Operations 165

I Vend

DECEMBER 10, 2023

Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold. Store layout and design – the right store layout can attract customers, enhance their experience and keep them in the store – brick and mortar or online.

Shrinkage 75

Shrinkage Inventory Management Store Layout Checkout 75