Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 225

Checkout Store Layout Payment Services Kiosk 225

Inside Retail

NOVEMBER 27, 2023

From AI-powered inventory systems to smart carts that personalise in-store shopping, the technological innovations are not only reshaping how retailers operate but also how they interact and engage with their customers. Here, we delve deeper into some of the key technologies already steering this change.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

MARCH 18, 2021

Making the shopping experience safe through social distancing while welcoming a larger number of shoppers will be a fresh challenge for retailers as the pandemic fades. There needs to be an up-leveling of the communication skills and customer-facing behaviors for sales associates. “I

Sporting Goods 298

Sporting Goods Fulfillment Returns Store Layout 298

Retail TouchPoints

JANUARY 25, 2023

One major phone and computer manufacturer delivers perhaps the best example of this type of showroom experience, with experts on hand to guide customers through purchases and tech issues. Trying out new products and discovering new ways to use familiar ones can help customers build loyalty to a brand.

Store Layout 227

Store Layout Sporting Goods Consumer Department Stores 227

Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. .

Checkout 221

Checkout Store Layout Promotions Accessories 221

V Count

MARCH 25, 2021

Store Operations & Staffing Analyzing traffic data enables the store operations team to optimize staffing according to peak and slow hours to create optimal customer experiences and increase conversions and sales.

ATV 52

ATV Store Layout Store Operations Shopping 52

Retail TouchPoints

JULY 16, 2020

Standing out in a post-COVID-19 environment means rethinking the retail experience and environment. They’re using the store layout itself to make social distancing feel automatic and unobtrusive. “I

Returns 258

Returns Apparel Store Layout Specialty Retailers 258

V Count

NOVEMBER 26, 2021

Queue management systems that help retail stores operate smoothly and offer a better customer experience. Queue management solutions work in real-time, and notifications are sent to store managers when long lines are starting to form in the store. Customer Counter. customer experience.

Checkout 52

Checkout Store Layout Customer Experience Management 52

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 273

Loss Prevention Sporting Goods Customer Experience Store Layout 273

Retail Next

DECEMBER 22, 2020

Automation transforms retail data from sources like store key performance indicators (KPIs), online and in-store sales, and foot traffic into tools that give store teams the power to perform their best. Improves customer experience. Increases productivity. Improves decision making. Boosts organizational agility .

Store Layout 52

Store Layout Management Customer Experience Store Operations 52

Retail TouchPoints

JUNE 17, 2020

This process built a virtual shopping cart that could transact at a later point in time, and 85% of all customers who used keys and brands experienced a higher transaction value vs. online-only purchasing. Layout And Merchandising Strategies. Customer Journey And Operational Efficiency.

Store Layout 164

Store Layout Planning Finance Store Operations 164

I Vend

DECEMBER 10, 2023

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

Shrinkage 75

Shrinkage Inventory Management Store Layout Checkout 75