Retail TouchPoints

MARCH 18, 2021

The retailers that really invested in buy online, pick up in-store (BOPIS), shops-within-shops in larger footprint locations or even experiential retail — those retailers really started to thrive during this time,” said Joe Scaretta, Co-CEO and Founder of CS Hudson in an interview with Retail TouchPoints.

Sporting Goods 298

Sporting Goods Fulfillment Returns Store Layout 298

Retail TouchPoints

NOVEMBER 5, 2020

Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . According to BigCommerce , 49% of consumers cite not being able to touch, feel or try on a product as one of their least favorite aspects of online shopping. .

Checkout 226

Checkout Store Layout Promotions Accessories 226

Retail TouchPoints

JULY 16, 2020

A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. However, these retailers still have ways to draw customers back.

Returns 263

Returns Apparel Store Layout Specialty Retailers 263

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. Trying out new products and discovering new ways to use familiar ones can help customers build loyalty to a brand.

Store Layout 228

Store Layout Sporting Goods Consumer Location 228

V Count

MARCH 25, 2021

Visitor traffic data gathered from retail stores and shopping malls enables the retail sector to operate more efficiently and effectively across its various functions. How should retailers and shopping centers be using this valuable business intelligence data? And what can they hope to gain from it?

ATV 52

ATV Store Layout Store Operations Shopping 52

V Count

NOVEMBER 26, 2021

It doesn’t account for the visitors who left for a variety of reasons, such as not finding the products they needed, poor customer service, or a long checkout queue and waiting time. To optimize the conversion rate, you need to convert all of these people from visitors to customers. Customer Counter. customer experience.

Checkout 52

Checkout Store Layout Customer Experience Management 52

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

Loss Prevention 278

Loss Prevention Sporting Goods Customer Experience Store Layout 278

Retail TouchPoints

JUNE 17, 2020

Brands have a phenomenal opportunity to gather data about their customer when they shop via e-Commerce channels. Physical stores notoriously lack this capability, but there are tools available, through QR codes and RFID tags, that have the power to measure in-store customer interest and purchase intent.

Store Layout 164

Store Layout Planning Finance Store Operations 164

I Vend

DECEMBER 10, 2023

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

Shrinkage 87

Shrinkage Inventory Management Store Layout Checkout 87