Mon.May 13, 2024

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How fierce competition in digital channels is reshaping marketing budgets

Inside Retail

Competition in digital marketing is fierce: 81 per cent of retail marketing executives expect it to increase even further this year, and 69 per cent plan to raise their spending accordingly. That is but one of the key conclusions in a new research publication – the 2024 Marketing Spend Report – that provides a timely overview of where companies see their marketing priorities during the first half of this year and entering the next – and which underlines the importance of digital marketing channe

Marketing 287
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Cyberattack Disrupts Ascension Healthcare, Ambulances Diverted

Retail Wire

A significant cyberattack has struck the core of the U.S. healthcare system, sending shockwaves through Ascension, a nonprofit network encompassing 140 hospitals across 19 states.

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What history can teach us about retailing in a downturn

Inside Retail

It’s tough out there for many retailers – you don’t need me to tell you that. There’s enough written about inflationary pressures, consumer uncertainty, and increasing competition that if you’re not feeling the pinch, you should feel privileged. Retail trade figures are still steady if not slightly growing at the overall level. Yet it’s hard to separate these figures from inflation, the growth of ultra discounters like Temu and Shein, and the fact that a lot of sales now are coming at heavy disc

Consumer 277
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AMC Announces First Quarter Earnings

Retail Wire

AMC Entertainment Holdings Inc. recently unveiled its first-quarter report, showcasing positive results. Revenues surpassed analyst expectations by 4%, totaling $951 million.

Marketing 246
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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

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Barbeques Galore CEO on how New Zealand is the blueprint for its global growth

Inside Retail

Barbeques Galore has launched a B2B e-commerce site as it looks to grow its wholesale business both in Australia and overseas. It is just the latest retailer looking to tap into the rapidly growing opportunity around B2B e-commerce, with online rug retailer Miss Amara also investing in this space. Miss Amara has grown the number of its B2B customers from 400 to over 4000 in recent years.

Wholesale 246
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How UrbanStems Leverages AI to Manage Peak-Season Customer Service

Retail TouchPoints

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into a period lasting less than two weeks? And just to make things even more complicated, what if your (perishable) product was a gift laden with significance because of the emotional ties between the giver and the recipient? Laura McDonald, UrbanStems Those questions aren’t theoretical for UrbanStems , a DTC florist that must deal with two of these ultra-compressed holiday seasons — Valentine’s Da

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Slam Dunk? Dick’s Taps into WNBA’s Hot Streak with Line of Co-Branded Girls’ Apparel

Retail TouchPoints

DSG , Dick’s Sporting Goods’ exclusive performance apparel and gear brand, has teamed up with the Women’s National Basketball Association (WNBA) to launch a co-branded girls’ apparel collection. As the official sporting goods retail partner of the WNBA, Dick’s already carries an assortment of WNBA apparel and equipment, but this new collection is the first collaboration creating products specifically designed for young girls.

Apparel 246
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Costco Emerges as a Hot Spot for Birthday Celebrations

Retail Wire

A TikTok video showcasing a Tennessee woman surprising her husband with a birthday celebration at Costco has gathered more than 11 million views.

ATS 245
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Reebok Debuts AI-Powered Custom Sneaker Design Tool on Instagram

Retail TouchPoints

Reebok has launched an AI-driven fashion experience on Instagram that allows customers to create their own digital sneakers from photo memories. The tool is the first launch from Reebok’s partnership with Futureverse , announced late last year , to develop a series of AI, web3 and blockchain-based gaming and metaverse activations. Image courtesy Reebok Called Reebok Impact, the experience allows Instagram users to immortalize their memories in the form of a Reebok digital sneaker by sending phot

Fashion 229
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Amazon Beauty’s Summer Beauty Haul Returns

Retail Wire

As the summer approaches, Amazon Beauty is rolling out its much-anticipated Summer Beauty Haul.

Returns 278
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Target to Carry Pride-Themed Merchandise, but Only in ‘Select’ Stores

Retail TouchPoints

Seeking a middle ground on support for LGBTQ+ causes as Pride Month approaches, Target will offer Pride-themed adult apparel and home goods in “select stores, based on historical performance,” with the full collection available online. The retailer was embroiled in controversy last year when it pulled Pride-themed products from shelves after threats, protests and vandalism in some stores.

Apparel 224
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T-Mobile, AT&T, & Verizon Fined $10.2M for ‘Unlimited’ Claims

Retail Wire

T-Mobile, AT&T, and Verizon have all been slapped with a fine.

ATS 278
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Troubled Ted Baker Brand Begins Store Closing Sales in North America

Retail TouchPoints

Ted Baker Canada, which controls business operations for Ted Baker in Canada, Ted Baker Ltd. in the U.S., and Brooks Brothers and Lucky Brands in Canada, has begun store closing sales across select locations. As of May 10, the retailer also ceased ecommerce sales “for the time being,” according to a statement , and noted that all stores sales are final.

Apparel 213
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Sneaker Laundry’s Eugene Cheng unpacks the company’s Thai journey

Inside Retail

Sneaker enthusiasts in Thailand have a reason to celebrate as Sneaker Laundry , a leading player in Australia’s sneaker cleaning and restoration market, teams up with the well-established John’s Laundry to expand its services in Southeast Asia. This strategic partnership aims to blend Sneaker Laundry’s innovative techniques with John’s local market expertise, promising a better customer experience for sneaker care in the region.

Location 147
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Are Queues Really a Good Thing?

Retail TouchPoints

Few signs of success are as glaringly obvious for retailers as a queue forming outside your door. For many it’s a dream come true. But does a queue always spell success? I’ve spent my entire adult life working in retail and hospitality, from a Wafflemeister in London to hundreds of currency exchange spots worldwide. My recent work writing a book about tourism retail has involved speaking with a huge range of other retailers, from luxury executives to humble small shop owners.

Boutique 204
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How Retailers Can Leverage Multilingual Content to Expand Globally

Retail Focus

In a world where business can be done in the blink of an eye, we offer our services and products to customers from all parts of the globe. It is for this reason that language diversity is so important when it comes to customer satisfaction and sales. With the world becoming more globalised by the day, retailers need to prioritise multilingual content strategies.

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Popular Sriracha Sauce to Cut Production This Summer

Retail Wire

The popular condiment may be tougher to find than ever.

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Boots owner reignites £7bn sale plan

Retail Gazette

Boots’ owner is ramping up its efforts to find a buyer for the British health and beauty retailer. According to Bloomberg , Walgreens Boots Alliance is working with consultants to begin talks with interested parties. The US giant is believed to be seeking £7bn for the high street retailer, which has 2,200 stores in Britain and employs around 55,000 people.

Planning 120
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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FDA Issues Insulin Pump App Recall After More Than 200 Injured

Retail Wire

The FDA has issued a Class 1 recall of a popular insulin pump app after it was discovered that there was a software issue that caused the app to crash.

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John Lewis hires former Asos exec as fashion director

Retail Gazette

John Lewis has appointed former Asos head of buying Rachel Morgans to the role of fashion director. Morgans, who served as the buying director for Topshop at Asos, will assume the role in June, reporting to commercial director Kathleen Mitchell, Drapers reports. As part of her role, she will oversee the retailer’s curation of in-house and third-party brands.

Fashion 116
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The Signature Porsche 911 Is Transitioning to Hybrid

Retail Wire

Porsche is ramping up to introduce a major update to its flagship model. The hybrid Porsche 911, featuring a combination of a gas engine and one or more battery-powered electric motors, is set to be revealed in an online event on May 28.

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Waitrose, Fortnum & Mason and Barbour receive Royal Warrants from His Majesty The King

Retail Gazette

Waitrose, Fortnum & Mason and Barbour are among several retailers that have recieved Royal Warrants from His Majesty King Charles III. The upmarket supermarket has been awarded with the Royal Warrant of Appointment to be Grocers and Wine and Spirit Merchants, an honour it first recieved in 1928 to supply King George V. Fortnums has been granted two Warrants , Grocers and Tea Merchants to His Majesty and Grocers and Provision Merchants to Her Majesty the Queen.

Grocer 116
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Study Finds That Chemicals Inside Cars Can Cause Cancer

Retail Wire

Flame retardants are added to vehicle interiors, but contain disease-causing agents.

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IKEA Oxford Street Delays Store Opening to Spring 2025 Amid Extensive Renovations

365 Retail

IKEA UK has announced a revised opening date for its new Oxford Street store, now set for spring 2025. The delay comes as renovations intensify on the historic Grade II listed building spanning seven floors, which will house the new city store. The project is led by Ingka Investments, the investment arm of Ingka Group , the principal retailer of IKEA.

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Currys selects Accenture and Microsoft to accelerate adoption of generative AI

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Currys plc (LSE: CURY), a leading international omnichannel retailer of technology products and services, has selected Accenture (NYSE: ACN) and Microsoft (Nasdaq: MSFT) to deliver its core cloud technology infrastructure that will enable the retailer to leverage the latest AI technologies to enhance operations, elevate the shopping experience, and impro

Shopping 111
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WHSmith launches own-brand food-to-go range in travel stores nationwide

Retail Gazette

WHSmith has launched its first own-brand food-to-go range as part of its strategy to become a one-stop-shop for consumers on the move. Smith’s Family Kitchen is now available in all 300 of the retailer’s travel stores around the UK, including at airports and rail stations. WHSmith said each product under the new range is made with “high quality ingredients and offers an extensive choice from family favourites and punchy flavours alongside other delicious and healthy choices” It

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Broad Reaching Strategies for Maximizing Value in Retail Properties

Shopping Center

No matter the economic climate, the formula for creating value in properties will always be a retail property owner’s best friend. That’s why Broad Reach Retail Partners uses a multi-faceted… The post Broad Reaching Strategies for Maximizing Value in Retail Properties appeared first on Shopping Center Business.

Shopping 105
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Currys hails ‘strong finish to the year’ as sales return to growth

Retail Gazette

Currys has made a “strong finish” to its financial year, with its annual profits set to come in ahead of expectations after sales returned to growth. The electrical retailer anticipates full year adjusted pre-tax profits of between £115 to £120m, up from the previous guidance of at least £105m. In the 16 weeks to 27 April, like-for-like sales in the UK and Ireland increased by 2% amid improved trading momentum.

Returns 110
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The Retail Technology Show Grows the Number of Senior Level Retailers and Retail Decision-Makers Visiting the Event

365 Retail

As well as increasing overall visitor head count by +28% year-on-year, the Retail Technology Show (RTS), the event that connects retail’s changemakers and cutting-edge technology providers, has revealed that the number of senior, decision-making retail attendees also grew in 2024, with over eight in ten visitors in senior level roles. Retail Technology Show grows senior retailer audience numbers Already known as the industry’s one-stop shop for innovation, the RTS delivered its biggest ever sh

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Asda unveils plans for ‘transformational’ redevelopment of London superstore

Retail Gazette

Asda has launched plans for a “transformational” mixed-use redevelopment of its ten-acre Park Royal store in North West London, marking a first for the supermarket. The grocery retailer has partnered with property Developer Barratt London for the plans to redevelop its brownfield site, which currently houses its Park Royal superstore. The proposal, which is subject to planning approval, includes creating a new town centre at the heart of the Old Oak and Park Royal Development corpor

Planning 109
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.