Retail TouchPoints

MAY 15, 2024

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. As architects and developers brainstorm fresh approaches to rejuvenate these properties, what’s certain is that they will look different than in the past. Shopping malls, usually situated in prime locations with good accessibility, are valuable real estate assets that have the potential to be hubs of social interaction and local engageme

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Tokinomo

MAY 15, 2024

Finding the right retail assortment feels like striking gold. From corner convenience stores to e-commerce titans like Amazon, everyone's on the hunt for that winning combination of products that'll have customers coming back for more. Whether it's stocking up on a little bit of everything or catering to a specific niche, getting your assortment strategy spot-on can make all the difference between booming sales and empty aisles.

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Planning Marketing 147

Retail Wire

MAY 16, 2024

The Mirage Hotel, credited with rebranding the Las Vegas Strip into a luxury resort destination, is shutting its doors this summer.

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Inside Retail

MAY 14, 2024

Demand for charity aid is rapidly increasing amid the ongoing cost-of-living crisis in Australia, but retailers have the power to offer a helping hand and simultaneously solve their costly $2.5 billion annual deadstock dilemma. In the federal budget released yesterday, the Government announced multiple measures to relieve pressures on middle-class Australians, including reducing tax rates and offering $3.5 billion in energy bill relief for 10 million Australians and small businesses and $1.9 bil

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Retail TouchPoints

MAY 14, 2024

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. And there’s no denying that video, whether live or recorded, is proving a powerful medium to create those experiences in digital environments. In fact, a study commissioned by real-time engagement platform Agora found that 61% of respondents under the age of 55 are interested in livestream shopping experiences, with

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Retail Gazette

MAY 16, 2024

TikTok is often associated with viral dances, seductive cooking videos and travel vlogs, but it’s also quickly become the go-to destination for all things books. Dubbed BookTok, the online community has revived people’s interest across a range of genres, and led to a book-buying renaissance. It’s the largest community on TikTok, with over 243bn views under #booktok as users share their excitement for their favourite novels.

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Inside Retail

MAY 15, 2024

Pizza Pan Group, trading as Pizza Hut Australia, has been fined $2.5 million for sending more than 10 million spam messages within four months. The company sent more than 5.9 million texts and emails to customers who either had not consented or had withdrawn their consent to receive marketing from January to May last year, according to the Australian Communications and Media Authority (ACMA).

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Retail TouchPoints

MAY 14, 2024

A seismic shift is on the horizon for retail businesses operating in Europe. In December 2023, the European Parliament and the European Council reached a provisional agreement on the Corporate Sustainability Due Diligence Directive (CSDDD), a sweeping law that mandates companies to actively monitor and rectify any human rights and environmental risks within their global supply chains.

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Retail Dive

MAY 14, 2024

The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

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Retail Wire

MAY 11, 2024

A Walmart store in Columbus, Ohio, ceased operations due to underperformance and is now auctioning off its remaining retail equipment and merchandise. Located at 3579 S. High St., the store closed its doors in February, prompting a liquidation auction scheduled for Friday.

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Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

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Inside Retail

MAY 14, 2024

Bakery franchise Cinnabon is expanding into Western Australia after Boxx Brands secured the rights for the popular cinnamon roll retailer across the state. “Since Cinnabon landed on Oz shores in 2019, West Australians have been hounding social media asking when it will be their turn, and we are so excited to finally make their wishes come true,” said Boxx Brands MD Brett Higgins.

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Retail TouchPoints

MAY 13, 2024

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into a period lasting less than two weeks? And just to make things even more complicated, what if your (perishable) product was a gift laden with significance because of the emotional ties between the giver and the recipient? Laura McDonald, UrbanStems Those questions aren’t theoretical for UrbanStems , a DTC florist that must deal with two of these ultra-compressed holiday seasons — Valentine’s Da

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Retail Gazette

MAY 16, 2024

Asos is set to launch online and in-store in India as it signs a new licensing agreement with local retail company Reliance Retail. The fashion etailer said the long-term partnership will see Reliance Retail be the exclusive partner for the brand across all online and offline channels in the region. This includes the introduction of Asos’ portfolio of own-brand fashion labels to the Indian market through a multichannel presence, such as exclusive brand stores, multi-brand store expressions, and

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Retail Wire

MAY 16, 2024

East West Tea Company, LLC has initiated a recall affecting almost 900,000 Yogi tea bags in 54,846 boxes sold nationwide.

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Inside Retail

MAY 16, 2024

In a retail industry full of fierce competition and fleeting consumer attention spans, business owners, PR experts and marketers are working tirelessly to create the most valuable asset a brand can ask for: the raving brand fan. What separates a loyal customer from a devoted brand fan is not how much or how often they make a purchase. Brand fans go beyond merely being satisfied customers; they’re fervent devotees who transcend consumerism to become champions of a brand’s ethos.

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Retail TouchPoints

MAY 17, 2024

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Wa

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Retail Gazette

MAY 16, 2024

Superdrug has kicked off a major investment into its bricks-and-mortar portfolio, with plans to open 25 new locations and refit 60 existing stores this year as it celebrates its 60th year on the high street. The health and beauty retailer is enhancing the physical shopping experience for customers with “bigger and better store formats in prime retail destinations” The expanding store estate is expected to create over 500 jobs nationwide, boosting the UK’s high streets and local

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Retail Wire

MAY 13, 2024

A significant cyberattack has struck the core of the U.S. healthcare system, sending shockwaves through Ascension, a nonprofit network encompassing 140 hospitals across 19 states.

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Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Inside Retail

MAY 13, 2024

Competition in digital marketing is fierce: 81 per cent of retail marketing executives expect it to increase even further this year, and 69 per cent plan to raise their spending accordingly. That is but one of the key conclusions in a new research publication – the 2024 Marketing Spend Report – that provides a timely overview of where companies see their marketing priorities during the first half of this year and entering the next – and which underlines the importance of digital marketing channe

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Retail TouchPoints

MAY 17, 2024

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. According to the NRF, U.S. returns reached a staggering $743 billion in 2023, representing over 14.5% of retail sales, and, worryingly, 13.7% of these transactions are fraudulent.

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Retail Dive

MAY 16, 2024

With founder Kevin Plank back at the helm, the retailer is overhauling its product strategy. The brand will cut back on promotions, reprioritize men’s and invest in innovation.

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Retail Wire

MAY 15, 2024

Recently, a scary video emerged online, capturing the terrifying moment for all involved as a Delta Air Lines plane burst into flames upon landing at Seattle-Tacoma International Airport.

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Inside Retail

MAY 14, 2024

Reddie Furniture has switched to 100 per cent reclaimed solid wood and recycled plastic materials in its latest collections. According to the company, the change is a significant turning point in Reddie Furniture’s sustainability journey. The brand’s latest line features recycled materials, including reclaimed solid teak wood and processed plastics made by the brand’s production team in Indonesia. “The decision to transition to 100 per cent reclaimed wood and use recycled pl

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Retail TouchPoints

MAY 17, 2024

Fashion brand Esprit has filed for insolvency in Europe citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.” The insolvency filing, which was submitted to a court in Germany, applies only to the company’s European businesses.

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Retail Dive

MAY 16, 2024

One has a downsizing plan that includes profitable stores. The other plans to keep — and possibly open — even low-volume stores. What’s going on?

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Planning 126

Retail Wire

MAY 17, 2024

As the travel industry experiences a post-pandemic resurgence, American Airlines is capitalizing on the growing demand for vacation destinations in Latin America and the Caribbean.

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Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Customer Experience

Inside Retail

MAY 16, 2024

Ikea will invest $4.5 million to build an electric charging infrastructure for its delivery partner fleet nationwide this year. The homewares retailer has tapped Jet Charge to install electric charging and energy management systems for six vehicles at each of the 10 Ikea stores in the country. The infrastructure will also enable low-cost charging of 28 vehicles at its central distribution centre warehouse in Sydney’s Marsden Park.

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Retail TouchPoints

MAY 15, 2024

Real Simple magazine will launch its first-ever shoppable issue in partnership with Pinterest on May 17. Under the theme “Best & Brightest,” the issue spotlights 120 products alongside QR codes that link each section of the magazine to corresponding Pinterest boards where users can buy the products they see. Products range across categories from ceramic cookware to wireless bras, washable rugs and more.

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Retail Gazette

MAY 12, 2024

Shein is stepping up its plans for a record-breaking £53bn float on the London Stock Exchange. The Chinese fast-fashion giant retailer is reported to have picked London for a listing, after facing regulatory hurdles between China and the US, and pushback from lawmakers across the pond. The business plans to update China’s securities regulator on the change of its listing venue from New York to London and file with the London Stock Exchange as soon as this month, a source told Reuters.

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Retail Wire

MAY 12, 2024

China's electric vehicle (EV) sector is making strategic moves into offshore markets for increased funding, exemplified by the recent success of Zeekr, a premium EV brand under Geely, which saw its shares surge 34% in the largest US IPO by a Chinese company since 2021.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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