Thu.May 23, 2024

article thumbnail

3 Brands Making AR the Star of the Customer Experience

Retail TouchPoints

Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to Deloitte, and 66% of consumers are interested in using this tech while shopping.

article thumbnail

Pandora GM talks Pamela Anderson and the brand’s foray into fashion

Inside Retail

Pandora is on a quest to be the world’s most desirable jewellery brand, not just the largest, but what’s fashion got to do with it? Earlier this month, 200 carats of Pandora lab-grown diamonds graced the decolletage of Pamela Anderson at the Met Gala. And its newest collection, Essence, debuted at the sold-out closing night runway at Australian Fashion Week (AFW), alongside on-site activations including a personalisation station.

Fashion 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Oakland To Sell A’s Stadium as Team Relocates to Las Vegas

Retail Wire

In a significant development marking the end of an era, the city of Oakland has agreed to sell its stake in the stadium that has been home to the Oakland Athletics since 1968.

278
278
article thumbnail

The power of Invisible PR in retail

Inside Retail

In the ever-changing world of retail, where each interaction with a customer has the power to mould perceptions of a brand, there lies a potent yet often underappreciated force: Invisible PR. In my extensive experience working with retail behemoths such as Adidas, Nike, Sneakerboy and Westfield for over two decades, I have observed the profound impact of Invisible PR on brand reputation and customer devotion.

article thumbnail

Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

article thumbnail

Power Outage Halts Amtrak Trains, Stranding Thousands

Retail Wire

A power outage halted Amtrak trains on Wednesday evening, causing thousands of passengers to be stranded — and they're not the only ones affected by the outage.

279
279
article thumbnail

Dion Lee placed in voluntary administration

Inside Retail

The Australian business of unisex fashion brand Dion Lee has been placed into voluntary administration, with the company’s financial status remaining undisclosed. The brand has appointed DVT Group as voluntary administrators for its Australian-based operations. Administrator Antony Resnick and his team are working to assess all options regarding the company’s US business.

Fashion 262

More Trending

article thumbnail

Can AI help shrink fast fashion’s carbon footprint? New research is promising

Inside Retail

A new study demonstrates how AI can revolutionise fast fashion by improving supply chain efficiencies and in turn reducing the industry’s carbon footprint. The fast fashion industry is valued at US$2.5 trillion and employs some 75 million people, however, its economic impact is underscored by its environmental pollution. A team of international researchers has demonstrated how the fast fashion industry can better harness AI-driven technologies for climate action and reduce its 10 per cent contri

article thumbnail

TikTok Plans Large-Scale Layoffs in Operations and Marketing Globally

Retail Wire

TikTok is reportedly preparing to axe large portions of its operations and marketing staff, as informed by current employees briefed on the matter.

Marketing 261
article thumbnail

Instacart Curates Shoppable Cart Inspired by ‘The Valley’ TV Show

Retail TouchPoints

Instacart is enhancing its partnership with Peacock with the launch of a custom, curated cart experience based on the new Bravo reality series The Valley. Cast members of the show, which debuted in March 2024, were once nightlife regulars who are now dealing with home ownership, kids and backyard barbecues. The Instacart x The Valley Block Party Cart gives fans a shoppable experience, allowing them to engage with the series via offerings including: Chicken wings, chicken tenders, fish sticks and

article thumbnail

US Economy Output Surges to Two-Year High With Surprising Growth

Retail Wire

The U.S. economy has outpaced expectations, showing resilience despite widespread concerns of a potential slowdown.

279
279
article thumbnail

From Concept to Deployment: Building Commerce Storefronts with Composable UI

article thumbnail

L’Oreal Taps Snapchat for AR Hair Color Try-on in Walmart Stores

Retail TouchPoints

L’Oréal Paris , Walmart and Snapchat have teamed up for a new phygital integration designed to bring hair colors from the beauty brand’s Féria line to life in stores. Image courtesy Snapchat At Walmart stores nationwide, Féria hair dye boxes have been equipped with QR codes that shoppers can scan to try the colors on via AR on Snapchat. The experience leverages some of Snapchat’s most advanced augmented reality technology, allowing shoppers to see themselves in 15 different hair colors wit

Consumer 216
article thumbnail

United Airlines Expands Focus on Africa

Retail Wire

As travel demand evolves post-pandemic, United Airlines is strategically adjusting its routes to meet changing preferences.

239
239
article thumbnail

Children’s Place CEO Departs; Retailer Seeks Permanent Replacement

Retail TouchPoints

The Children’s Place President and CEO Jane Elfers has left the company, effective May 20, 2024. Board Director Muhammad Umair has been named President and Interim CEO as the retailer seeks a permanent replacement for Elfers. Umair, who joined the board in February 2024, was most recently a Senior Advisor for Origin Funding Partners, a global trade finance fund.

Finance 215
article thumbnail

BARK Air Debuts the Ultimate Travel Experience for Dogs and Their Owners

Retail Wire

There's a new airline catering to pups that provides the ultimate luxury for man's best friend.

244
244
article thumbnail

Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Home Depot Adds Nationwide Same-Day Delivery via Instacart

Retail TouchPoints

Customers of The Home Depot can now get same-day delivery in as fast as one hour — including big and bulky products weighing up to 60 pounds — from nearly 2,000 stores via the retailer’s new partnership with Instacart. The nationwide expansion follows a pilot conducted earlier this year. “Our brick-and-mortar stores are foundational to The Home Depot, and expanding our ecommerce capabilities is a key part of our ongoing efforts to deliver a seamless, interconnected experience,” said Jordan Brogg

article thumbnail

US Hotel Check-In Computers Infected With Spyware

Retail Wire

The check-in systems at numerous hotels throughout the U.S. are operating a remote access application that is inadvertently exposing guest information screenshots to the internet.

ATS 189
article thumbnail

Australians prefer in-store shopping, while click-and-collect gains favour

Inside Retail

Around 70 per cent of Australians use click-and-collect when shopping online, according to recent research. ShopFully surveyed 1000 Australians and found that 78 per cent of them will often take the opportunity to purchase other products at a store when collecting their original purchase. About 24 per cent said they do so systematically, and 54 per cent do so occasionally.

Shopping 147
article thumbnail

TikTok Implements Stricter Measures on State-Affiliated Media

Retail Wire

In a significant move to curb foreign influence during a crucial election year, TikTok is enacting new rules to limit the reach of state-affiliated media accounts on its platform.

article thumbnail

Get MACH Ready with Orium, Commercetools, and Contentstack

article thumbnail

When waste becomes art: Behind Casetify’s global activations

Inside Retail

Consumer tech brand Casetify chose Earth Day in April to highlight the potential for repurposing waste in the brand’s most ambitious multi-market promotion yet. The Hong Kong-founded retailer launched an array of global activations spanning New York City, Seoul, Qinhuangdao, Sydney , and Bangkok, marking its highest number of simultaneous international installations yet.

article thumbnail

American Airlines Claims It Was an Error To Blame Child in Hidden Camera Lawsuit

Retail Wire

American Airlines is apologizing for its previous stance.

173
173
article thumbnail

Van’s, Dickies, Timberland underperform, driving VF revenue down

Inside Retail

Apparel company VF Corporation witnessed lower revenue last fiscal year amid weaker performance across most of its brands. The company’s revenue fell 10 per cent to $10.45 billion with its Vans’ business down 24 per cent to $2.79 billion and Timberland sliding 13 per cent to $1.56 billion. Dickies’ revenue declined 15 per cent to $618.4 million.

Wholesale 130
article thumbnail

Thriving in the new e-commerce landscape: 4 trends shaping customer experience

Retail Customer Experience

Retailers are collaboratively working with sellers to strategically target specific buyers across websites and channels. This involves a coordinated effort to prioritize streamlined management processes that contributes to a seamless user experience.

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Ocado inks Getir customer acquisition deal

Retail Gazette

Ocado Retail has struck a deal with fallen rapid grocery delivery service Getir to send communications and promotions to its former users. Former customers were sent emails urging them to switch to the online grocer’s own rapid service Zoom by Ocado, The Grocer reported. Recipients were told Zoom offers “the same smart shopping experience” as Getir, but with “five times the choice” and “the best of M&S”.

Grocer 119
article thumbnail

TJX, the world’s largest off-price retailer, is poised to get a lot bigger

Retail Dive

The company said it could expand its global fleet by 1,300 or more additional stores in coming years, spurred in part by department store closures.

article thumbnail

Wilko introduces frozen foods with Iceland partnership

Retail Gazette

Wilko has brought frozen foods into its stores for the first time with freezers packed with Iceland products currently being trialled at its newly opened St Albans and Rotherham stores. The discount chain’s new frozen food offer sits alongside its ambient food, which includes confectionery and snacking, as well as a chilled lunches. Wilko stablemate The Range, which is also owned CDS Superstores, already has an existing partnership with Iceland which suppliers frozen foods to the value cha

Shopping 118
article thumbnail

The Evolution of Retail Shopping – Balancing In-Store and Online Preferences

365 Retail

The retail sector has undergone significant transformations in recent years, driven by factors such as the rapid acceleration of e-commerce, a heightened demand for sustainable products, and the implications of Brexit. The recently published “ Retail Resilience ” report investigates these changes, offering a detailed analysis of in-store retail operations and consumer expectations.

Shopping 117
article thumbnail

From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

article thumbnail

The retail park revolution: Why Primark, Hotel Chocolat and Lush are flocking to the format

Retail Gazette

As Primark opens its new Teesside Park shop and Hotel Chocolat says all new stores in its pipeline will open on retail parks, we look at why the format is thriving right now – and what the future holds. Retail parks used to be the place to go to buy tools and hardware or possibly pick out a new sofa. However, they have changed dramatically over the past decade, and shoppers can now leave with not just a new outfit but a fresh set of makeup, and a post-gym haircut too.

Shopping 115
article thumbnail

Justice Department Files Suit Against Live Nation

Retail Wire

An antitrust lawsuit accuses the company of monopolizing live event ticketing.

130
130
article thumbnail

Asda launches new ‘Exceptional’ brand to elevate its premium offer

Retail Gazette

Asda has unveiled ‘Exceptional by Asda’, a new own-brand that the supermarket said would “elevate its premium tier offering” The range, which has started to be introduced into stores, will be launched across multiple categories over the coming months, with over 500 products set to be included. The grocer said the “new, sophisticated brand” aims to “champion taste whilst providing shoppers with the very best quality” Asda said the new range has R

Grocer 115
article thumbnail

Joint Venture Plans Mixed-Use Redevelopment of The Quay Shopping Center in Fort Lauderdale

Shopping Center

Fort Lauderdale, Fla. — A joint venture between BH Group, PEBB Enterprises and Related Group is set to begin the mixed-use redevelopment of The Quay shopping center in the Harbordale neighborhood… The post Joint Venture Plans Mixed-Use Redevelopment of The Quay Shopping Center in Fort Lauderdale appeared first on Shopping Center Business.

Planning 105
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib