Retail Focus

JUNE 5, 2024

Have you ever walked into a store and felt instantly drawn to a certain product? Or maybe visited an online retailer’s website and had your eyes immediately drawn to a particular item? That’s visual merchandising for you. It makes you want to buy things, or at least see them a bit closer – even if you don’t need them. Therefore, if you’re looking to boost your sales , one of your priorities should be developing an effective visual merchandising strategy.

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Retail TouchPoints

JUNE 3, 2024

For the fourth year, Retail TouchPoints and Design:Retail are revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands.

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Inside Retail

JUNE 6, 2024

The Shop, Distributive and Allied Employees’ Association ( SDA ) – the retail and fast food workers’ union – has launched a case to abolish junior rates for workers, which retailers believe will pose challenges for young people getting their first job. The SDA is seeking to ensure workers 18 and over in retail, fast food and pharmacy are paid the full rate, the Australian Financial Review reported.

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Retail Wire

JUNE 5, 2024

A spokesperson for Google's parent company Alphabet said that Keith Enright, the tech giant's chief privacy officer, will depart from the company this fall, following a 13-year run with them, and there are no plans to replace him.

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Retail Gazette

JUNE 4, 2024

Tesco has launched an online marketplace allowing customers the ability to shop thousands of third-party products when buying their groceries. The supermarket said the addition of a marketplace will make Tesco.com “a one-stop shop for everything customers need”. It has launched the platform with 9,000 products listed across DIY, garden, homeware, pet care and toys.

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Retail TouchPoints

JUNE 4, 2024

Ebay is continuing to expand its consignment service , which will now include fine jewelry, luxury watches and footwear. The service, already available for handbags and luxury apparel , allows casual sellers to access Ebay experts for help listing and selling their high-end products. Since the launch of its consignment service, sellers are seeing stronger final sales prices than if they had listed the traditional way on Ebay.

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Retail Wire

JUNE 5, 2024

In an upcoming speech at the Financial Stability Oversight Council (FSOC) and Brookings Institution AI conference, U.S. Treasury Secretary Janet Yellen is set to address the dual-edged nature of artificial intelligence (AI) in the financial sector.

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Retail Focus

JUNE 3, 2024

Bingo, a quintessentially British pastime, is experiencing an unexpected resurgence in the UK. After years of decline, driven by changing social habits and the advent of online gaming, bingo halls are making a remarkable comeback on the high streets. This revival is attributed to several factors, ranging from nostalgia and social interaction to innovative business strategies and the influence of online bingo games.

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Retail TouchPoints

JUNE 5, 2024

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. The experts agree, predicting that global AI in the retail market will surpass $24 billion by 2028 , growing at 24.4% CAGR YOY. Yet many retailers haven’t begun leveraging AI to its fullest potential. They recognize GenAI’s contribution to their future success and see it as crucial to plans.

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Inside Retail

JUNE 5, 2024

Bolia, the Scandinavian furniture brand, is set to open its first Australian flagship store in Melbourne this month. Its new 415sqm Richmond store is described as “an inspiration universe” for furniture buyers to delve into tactile material and colour samples “to build their dream piece of furniture” at the in-store design atelier.

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Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

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Retail Wire

JUNE 5, 2024

Warner Bros. Discovery’s Max revealed that it will raise prices for its ad-free subscriptions, following a trend among various streaming services to hike membership fees.

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Tokinomo

JUNE 1, 2024

Category Management plays a pivotal role in the intricate landscape of retail, yet its essence extends beyond mere simplicity. At a fundamental level, it aims to enhance customer experiences, streamline operational efficiencies, and cultivate profitability. However, the realm of Category Management delves deeper than surface perceptions, encompassing a multifaceted approach to retail strategy.

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Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Now, the discount retailer has removed self-checkout from approximately 12,000 stores since the beginning of 2024, including 3,000 in May alone, citing shrink as the primary reason for the change.

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Inside Retail

JUNE 6, 2024

Ikea Australia overhauled its Sydney flagship in Tempe, NSW, to shine a light on the growing issue of homelessness in Australia. On Wednesday, customers were confronted with a car parked inside the store and a tent pitched in the restaurant, reminders of a societal issue that impacts 120,000 people every day but is often kept in the dark. It can be tricky for businesses to authentically partner with charities beyond simply making a donation to drive positive change for communities and societies.

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Retail Wire

JUNE 5, 2024

The Bank of Canada has initiated a rate cut, reducing the benchmark overnight rate by 25 basis points to 4.75%, marking the first step in an easing cycle among the Group of Seven (G7) central banks.

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Retail Focus

JUNE 7, 2024

Russell & Bromley’s beautiful new boutique store in Hampstead, London, designed by design & architect studio Shed, and lit by Shoplight, has been created to gracefully blend in with the surrounding village aesthetic, retain the building’s original character and showcase Russell & Bromley’s luxury fashion footwear. Shed’s new design concept is in fact a new blueprint for Russell & Bromley as it expands in the UK and beyond.

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Retail TouchPoints

JUNE 4, 2024

Century 21 has expanded its partnership with livestream shopping app ShopShops to bring the iconic New York City retailer to TikTok Shop. The partners have been working together since 2018 to bring Century 21’s constantly evolving slate of off-price designer merchandise to online shoppers, via weekly live shopping events on the ShopShops app and Century 21’s Instagram.

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Inside Retail

JUNE 4, 2024

Aldi Australia is moving into the insurance sector with the launch of Aldi Insurance. Like its grocery proposition, the retailer says it wants to make insurance straightforward by providing Australians the best value and experience at consistently competitive prices. “We won’t be engaging in one-off rewards or conditional discounts; we want to bring to the insurance market what we have successfully delivered in our grocery operations – a trusted, high-quality product with Aussie insurance partne

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Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Retail Wire

JUNE 4, 2024

Business travel in the United States is experiencing a robust resurgence, though it looks markedly different from its pre-pandemic form.

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Retail Focus

JUNE 6, 2024

Game-changing travel innovation and expert craftsmanship define new premium luggage brand, Timothy London. The British-based brand stands out from the travel pack with its superior product design, showcasing travel-led innovation and engineering excellence. Timothy London is poised to establish itself as one of the world’s leading luggage manufacturers, delivering the perfect travelling companion for all of life’s adventures.

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Retail TouchPoints

JUNE 3, 2024

Households in the greater Philadelphia area as well as Boston, Detroit, Minneapolis and San Bernardino, Calif. will now have access to Walmart InHome, the retailer’s top-shelf delivery service. The expansion brings InHome — which launched in October 2019 in three markets — to more than 50 markets covering 45 million homes. As its name suggests, InHome gives Walmart associates a one-time access code to unlock the customer’s door or garage for in-home delivery.

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Inside Retail

JUNE 3, 2024

Shein is getting ready to touchdown in Perth, marking the brand’s first visit to Western Australia after successful activations in Brisbane, Melbourne, and Sydney. This will be the global online fashion retailer’s seventh Australian pop-up and is set to showcase its extensive range of on-trend, affordable and size-inclusive collections. “Shein is thrilled to be making our first visit to Perth, bringing to life another in-person, immersive shopping experience.

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Retail Wire

JUNE 7, 2024

Walmart shareholders held their annual meeting virtually online on June 5, 2024, with roughly 91% of all outstanding shares represented, and saw the rejection of most of the proposals on the agenda.

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Retail Focus

JUNE 6, 2024

Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. The luxury market has been flooded with high-end and accessible luxury brands offering products and services at high prices in recent years. An alarming trend has emerged: the decline in service quality. Consumers are discovering that paying a premium does not always ensure exceptional service.

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Retail TouchPoints

JUNE 3, 2024

Tasty snacks are non-negotiable for any successful sports-themed gathering. Six-foot subs, chips and chicken wings are staples; in fact, among the 39% of consumers who planned to participate in March Madness watch parties, half gravitated to these types of salty snacks — but 39% planned to indulge in candy and chocolate, according to Hershey ’s Consumer Insights team.

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Inside Retail

JUNE 4, 2024

Glossier is getting ready to make its bricks-and-mortar debut in Australia, only a decade after the cult-favourite beauty brand launched in the US. As of July 16, a range of Glossier products will be available in 70 Mecca stores across Australia and New Zealand for the first time ever – allowing consumers to shade-match and swatch-test products before checkout. “We want our customers to experience the very best in global beauty, so bringing the world of Glossier to Mecca couldn’t be

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Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Customer Experience

Retail Wire

JUNE 3, 2024

Nearly three months after the FDA recalled six brands of ground cinnamon, the New York State Department of Agriculture has issued a warning regarding another brand of cinnamon: Badia Spices.

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Retail Focus

JUNE 5, 2024

Humans have been embroidering for literally thousands of years, and yet it is not a process that has sat still or stagnated. In fact its popularity is, like all fashion trends, somewhat cyclical – and the application of modern technology to it is giving high-end brands a way to engage audiences that are hungry for personalisation. To understand why this is happening right now, let’s talk about the motivating factors encouraging retailers to make custom embroidery a staple of their current

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Retail TouchPoints

JUNE 6, 2024

The Sam’s Club division of Walmart is supersizing crowdsourcing via its Member’s Mark Community, an opt-in network that boasts 50,000 engaged participants. The Community provides input on products before they reach Sam’s Club stores, from voting on exclusive flavors to testing and trialing new items. The retailer had relaunched the Member’s Mark private label brand in April 2022.

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Inside Retail

JUNE 3, 2024

It’s no secret that consumers are still spending big on their pets even in a cost of living crisis – and the launch of luxury pet accessories brand Mon Petit Amour Manolo, which sells collars starting at $550, is proof of this. With the number of pets in Australia surpassing the human population according to a national survey, it comes as no surprise that the Australian pet industry was valued at $3.7 billion in 2023.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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