Mon.May 27, 2024

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ACCC allows talks among retailers, others over cash transit plight

Inside Retail

The ACCC has authorised – with conditions – that retailers, the Australian Banking Association (ABA), the Customer Owned Banking Association, banks and other industry participants can participate in talks over the distribution of cash in the country. The move came after Armaguard – a major supplier of cash-in-transit services – expressed its concerns about its operational future in the industry, given the declining use of cash.

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Top Deals for National Hamburger Day 2024

Retail Wire

National Hamburger Day 2024 is just around the corner, falling on Tuesday, May 28. This beloved day caps off National Hamburger Month, offering burger enthusiasts a variety of deals and free food options across the country. Here’s a roundup of some of the best offers available for National Hamburger Day.

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Country Road Group investigates handling of sexual harassment complaints

Inside Retail

Country Road Group has launched an independent investigation into its handling of alleged sexual harassment and bullying of its staff, which the fashion retailer said it has zero tolerance for. “The Country Road Group takes any complaint of harassment, including sexual harassment, very seriously and has a zero-tolerance policy for matters of this nature,” said a Country Road Group spokesperson. “Having received feedback from some team members regarding the handling of their com

Fashion 289
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Customer Service is Personal, so Show Me the Love

Retail TouchPoints

Service is a mission-critical activity that deserves your attention today and every day. Key findings and surprises from Bizrate Insights’ January 2024 survey of 900 online shoppers provide a framework to view what is most important to the demanding online shopper. Retailers must beware. A look at the mindset of the online shopper relative to customer service should remind every retailer that they are only as good as their current interaction.

Returns 218
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Australian retail sales slightly up in April

Inside Retail

Australian retail sales increased by a mere 1.3 per cent to $35.7 billion in April, according to Australian Bureau of Statistics (ABS) data. On a month-on-month basis, sales rose by just 0.1 per cent in April after falling 0.4 per cent in March. The highest year-on-year growth was in the ‘other retailing’ category, which includes cosmetics, sports and recreational goods, up by 4.7 per cent.

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Frontier Airlines Urges Crackdown on ‘Rampant Abuse’ of Wheelchairs

Retail Wire

Frontier Airlines' CEO, Barry Biffle, says requesting the services when you don't need them causes delays for passengers.

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More Trending

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Bass Pro Shops CEO Focuses on Affordability Amid Inflation

Retail Wire

In response to the persistent inflation affecting the economy, Johnny Morris, the founder and CEO of Bass Pro Shops, has reaffirmed the brand's commitment to affordability. With inflation currently at 3.4%, above the Federal Reserve’s 2% target, Morris acknowledged the reality of rising costs and emphasized that the hunting, fishing, and outdoor sporting brand will maintain its focus on delivering value to its customers.

Shopping 130
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How online shoppers really judge your delivery experience: new research revealed

Inside Retail

In e-commerce, the delivery experience matters. A lot. According to new Inside Retail research, shoppers really do judge brands by the quality of their deliveries. The question is, what do they want at each stage of the delivery journey? From the moment a shopper hits your checkout to the moment your package lands safely in their hands, they are judging you.

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China is Spending $47.5 Billion For Chip Industry

Retail Wire

China is significantly bolstering its semiconductor industry with a historic investment of $47.5 billion, reflecting its strategic push to become a global leader in advanced technology. This substantial fund comes as part of China's broader ambition to achieve technological self-reliance amid escalating tensions with the United States over chip exports.

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PetO to triple revenue after acquiring PetStock from Woolworths

Inside Retail

Independently owned pet chain PetO is set to triple its revenue to $200 million following its acquisition of 41 retail stores and 25 vet clinics divested from PetStock and Woolworths’ investment deal. Established by brothers Nick Greenhalgh and David Rowe in 2006, PetO is a family-owned and operated business that has become an established brand in Sydney.

Consumer 246
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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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European Central Bank Set to Cut Interest Rates Next Week

Retail Wire

The European Central Bank (ECB) is poised to reduce interest rates in its upcoming meeting, marking a significant shift in monetary policy aimed at addressing the current economic landscape. Recent statements from key ECB officials, including Olli Rehn and Philip Lane, suggest that the decision to cut rates is nearly certain.

ATS 130
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How Walmart’s partnership with Unspun is reshaping apparel retailing

Inside Retail

Walmart has revealed a relationship with fashion tech firm Unspun which aims to reduce the environmental impact of garment manufacturing. Unspun, a Hong Kong and California-based fashion tech startup co-founded by Walden Lam, has been developing scalable made-on-demand technology to produce high-end denim jeans to order. The company has created Vega, the world’s first 3D weaving technique that efficiently converts yarn into clothes.

Apparel 130
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Elon Musk’s xAI Secures $6B Backing in New Funding Round

Retail Wire

On Sunday, Elon Musk's artificial intelligence startup, xAI, announced that it has successfully raised $6 billion in a recent funding round, marking one of the biggest deals within the rapidly growing field.

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Scored!: AliExpress signs on David Beckham as global ambassador

Inside Retail

Chinese e-commerce platform AliExpress has welcomed former footballer David Beckham as its new global brand ambassador to mark the upcoming UEFA Euro. The company has also launched a campaign in which the sports icon will help customers ‘Score More with AliExpress’ and get closer to the action during the football event. According to the firm, users will have the chance to take part in a series of interactive games to win exclusive discounts and time-limited prizes, including match ti

Consumer 130
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Why TJX and Ross Are on Track for Continued Growth

Retail Wire

Off-price retailers such as TJX Companies and Ross continue to see sales increase and are capturing market share from competitors.

Marketing 147
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Rodd & Gunn chooses heritage site for Sydney flagship

Inside Retail

New Zealand apparel label Rodd & Gunn has opened its Sydney flagship store within the landmark CBD shopping destination, Martin Place. The 150sqm store is housed in a heritage retail space, with its design incorporating architectural highlights that showcase the label’s timeless collections. The brand has released its new winter collection, Beyond the Horizon, which features Italian denim, leather jackets, Woolmark-certified tailored coats, and Australian cotton-spun sweaters.

Apparel 130
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Eli Lilly Invests $5.3B in Indiana Plant for Mounjaro, Zepbound

Retail Wire

Eli Lilly is hoping to bridge the gap between supply and demand for the weight loss drugs.

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Today in Global Small Business: Remember and Honor

LS Retail

©iStock/spukkato What's affecting me, my clients, my colleagues and other global small business owners: Remember and honor: Wishing you a meaningful and thoughtful Memorial Day. Triple Shot Reinvention will focus on three priorities: elevating the Starbucks brand ; strengthening the company’s digital capabilities; and becoming truly global; customized with “two pumps” unlocking efficiency and reinvigorating partner culture.

Planning 103
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Get MACH Ready with Orium, Commercetools, and Contentstack

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Jumpstart your studies for ENNA with Network Assurance Prep

Cisco Retail

Preparing for the Cisco Enterprise Network Assurance (ENNA) exam can be a challenge. Make it easier by signing up for free network assurance prep today.

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How to accelerate retail success

Retail Gazette

Retail Gazette + Genesys recently ran an insightful webinar tailored for retailers seeking to enhance their customer experience and drive business success in the digital age. In this session, we explored: Strategies to minimise time to value for retailers while maximising speed and satisfaction for customers Explore how to ensure quality, foster loyalty, and proactively shape the future of CX in retail Using technology to encompass distribution service, product feedback innovation, and beyond D

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Four Creative Trade Show Booth Ideas For Your Retail Brand to Attract More Visitors

Retail Minded

A trade show is a competitive playground where multiple upcoming businesses are eyeing consumer attention. It presents an excellent opportunity for you to network and generate immediate leads. However, how do you attract visitors who are spoilt for choices in the event and probably have short attention spans? You need something that serves two purposes: it is relevant to the ecosystem and is eye-catching.

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Boohoo hit with shareholder revolt over ‘outrageous’ exec bonuses

Retail Gazette

Boohoo is facing a shareholder revolt over plans to pay its bosses bonuses despite pulling in substantial losses over the year. The retailer faced criticism for setting out £1m payouts in its annual report as it failed to meet its financial targets. Several of the business’s shareholders have planned to vote against its proposals to pay the bonuses to co-founders Carol Kane and Mahmud Kamani as well as CEO John Lyttle during its annual general meeting in June, according to The Sunday Times

Fashion 52
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How Aussie retailers can avoid the Black Friday nightmare before Christmas

Inside Retail

How was your Black Friday weekend last year? No really. Was it actually profitable? Because on one hand, consumers spent record amounts during cyber weekend last year, leading to large year-on-year growth for retail in November. But, and this is a big but, this was almost entirely matched by a large decline in December, which looks even worse when we account for inflation.

Consumer 267
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The virtuous circles driving growth at Walmart

Inside Retail

Walmart CEO Doug McMillon told investors on May 16, with not much hyperbole, that his company had “delivered a great quarter to start the year”. The American retail giant under-promised and over-delivered yet again. Consolidated revenue for the first quarter ending April 30 rose by 6.0 per cent, year over year, to US$161.5 billion, with the extra Leap Year day this year contributing about 1 per cent of the growth.

ATS 130
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Cettire denies non-genuine products allegations

Inside Retail

Cettire denied allegations that non-genuine products are being sold on the luxury fashion retailer’s online platforms. “Cettire has the utmost confidence in the sustainability of its supply chain and the authenticity of all products available and sold via its platform,” said Cettire in a statement. “The company confirms it does not have any product suppliers located in China, the Marshall Islands, Hong Kong, the Philippines, or Vietnam.” Cettire’s comment came

Fashion 130
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Dior taps Australian Emma McKeon as Olympics ambassador

Inside Retail

Fashion retailer Dior tapped Australian swimming champion Emma McKeon as an ambassador for the Olympic and the Paralympic Games in Paris this year. Dior said the partnership reflects the luxury brand’s admiration for sporting values such as discipline, perseverance, and respect – and, most of all, going beyond limits. In an Instagram post, McKeon said she is “honoured to be a Dior ambassador for the Paris Olympic Games.” “I have long been an admirer of Christian Dior and I coul

Fashion 147
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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt