Retail TouchPoints

FEBRUARY 27, 2024

Of note, Boisson will soon be opening its ninth brick-and-mortar store in Miami and is investing in its DTC delivery and fulfillment capabilities, looking closely at wholesale and off-site partnerships as its next big growth areas. Boisson’s curated approach to discovery is a differentiator for its blossoming wholesale business.

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Wholesale Fulfillment Consumer Specialty Retailers 238

A1 Retail

SEPTEMBER 4, 2023

Partnering with Sephora UK is a natural fit, given both brands mutual focus on beauty discovery and innovative customer experience. Glossier is excited to expand its UK community to better serve its existing customers and surprise and delight new ones along the way.

Wholesale 59

Wholesale Customer Experience Shopping Marketing 59

Retail TouchPoints

JULY 19, 2023

Sweaty Betty’s apparel and accessories are sold in-store, online and through various wholesale partners. With NewStore , the brand has unified its direct offline and online channels to helps drive operational efficiency and improve the customer experience.

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Customer Experience Checkout Wholesale Accessories 199

Retail TouchPoints

AUGUST 2, 2023

Focusing on the Fundamentals With the splashy, often short-sighted, tactics that used to work no longer bringing in results, DTC brands are being forced to go back to retail fundamentals — good products and a good customer experience. “ I’ve seen dozens and dozens of those cases and it can really disrupt the business.

Wholesale 231

Wholesale Drop-Shipping Marketing Accounting 231

365 Retail

JUNE 8, 2022

The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. Retailers need to be one step ahead of their customers, recommending actions, suggested products and services at the point they are needed. Visibility end-to-end. A new way of doing business.

Customer Experience 58

Customer Experience Payment Services Fulfillment Shipping 58

Retail TouchPoints

MARCH 23, 2022

The brand’s overall digital sales also increased 19% globally, while wholesale revenues were down by 1%. A big piece of Nike’s direct offensive has been a shift away from wholesale and toward DTC. Wholesale Will Still Play a ‘Very Important Role’. Revenues were up 5% YoY in the company’s fiscal Q3, which ended Feb.

Planning 262

Planning Wholesale Sporting Goods Accounting 262

Inside Retail

JANUARY 11, 2024

Net-a-Porter is much more of a wholesale model. When it comes to Ssense, I think what’s interesting is they’ve got a bit of a hybrid approach,” Iacono said, referring to their mix of a wholesale and marketplace model.

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Wholesale Drop-Shipping Fashion Customer Experience 130

Retail TouchPoints

MARCH 17, 2023

In her new role she will be responsible for strategically driving Glossier’s global business across all channels of distribution, including ecommerce, retail and wholesale. She will also lead omnichannel integration, customer experience and strategy and overall business execution.

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Marketing Wholesale Promotions Customer Experience 237

Inside Retail

AUGUST 22, 2023

billion, with its wholesale distribution business PFD registering sales growth of 28 per cent due to strong trading with existing customers and new customer acquisition. billion during the year, however, second-half performance was below initial expectations as customers cut back on discretionary items. per cent to $4.3

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Consumer Supermarket Wholesale Returns 246

Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Nordstrom is making a bet that services are key to a great customer experience.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Clover - Retail

APRIL 18, 2024

Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer. The manufacturer/wholesale merchant is responsible for the shipping process. This is a drop ship.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Retail TouchPoints

AUGUST 7, 2023

Since Q2 2021, DoorDash has been aggressively expanding its reach via delivery deals with a wide range of retailers, including Rite Aid , Dollar General , BJ’s Wholesale Club , Tractor Supply and Kroger. To kick off the 2023/2024 school year, U.S. consumers can get $20 off orders of $40 or more using the code STAPLES20 through Aug.

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Wholesale Returns Location Consumer 218

Retail TouchPoints

FEBRUARY 17, 2023

Lesson 5 Owned ecommerce and digital marketing should support wholesale efforts: Homedics has a vast network of wholesale partners, including Amazon, Kohl’s, Target and Walmart. That way when new consumers walk into stores, they’re asking specifically for our brand.

Marketing 283

Marketing Wholesale Advertising Consumer 283

Retail TouchPoints

OCTOBER 13, 2022

In his new role, Goubert will oversee the company’s operational and commercial functions, including production, supply chain, retail, wholesale and marketing. Goubert was President and Chief Customer Officer at NMG, where he was responsible for the Neiman Marcus brand as well as all customer touch points.

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Wholesale Shipping Fashion Customer Experience 303

Retail TouchPoints

APRIL 26, 2024

We focus on products that lead to experiences that dog parents and dogs can enjoy together. RTP: How are you balancing your marketing and advertising to drive traffic not just to your owned ecommerce platform but also to your wholesale retail partners like Target? RTP: What is Bark’s overall vision for wholesale moving forward?

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Wholesale Consumer Marketing Advertising 236

Inside Retail

SEPTEMBER 19, 2022

According to Aje’s co-founder and chief executive Adrian Norris, the business has been focusing on its wholesale and online business in parts of the US, UK, Europe and the United Arab Emirates, but has found that shoppers are increasingly wanting to touch and feel garments before purchasing.

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Wholesale Boutique Fashion Department Stores 246

Retail TouchPoints

AUGUST 14, 2023

Despite its 106-year history and expansive wholesale retail presence, this is Radio Flyer’s first foray into branded brick-and-mortar. will give customers access to a robust brand experience where they can browse Radio Flyer’s entire product line, including stroller wagons, tricycles, scooters, go-karts, bikes and more.

Wholesale 182

Wholesale Accessories Customer Experience Location 182

Inside Retail

MAY 1, 2023

Woolworths Group’s star performer seems to have been its B2B arm, where its PFD wholesale business achieved a 28 per cent increase, underpinning a 16.4 Sales at Big W grew by 5.7 per cent, growth impacted by a slow start to seasonal apparel sales ahead of winter. per cent increase division-wide.

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Wholesale Apparel Promotions Customer Experience 263

Retail TouchPoints

NOVEMBER 13, 2023

Amazon net revenue has grown 29% year-over-year, and the company has used the marketplace as a key customer acquisition channel. A new sub-brand and wholesale partnership with Walmart: With Marlow, Brooklinen is officially in the pillow business. What is the broader vision for expansion via wholesale?

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Wholesale Advertising Consumer Promotions 245

Retail TouchPoints

JANUARY 16, 2024

“Whether in-store or online, we are committed to giving both our staff and customers the best experience through technology,” said Vincent Van Der Schueren, IT Director of Digital Wholesale and DTC for Samsonite Europe in a press release. With Oracle’s mobile retail POS system, we are taking one more step in this journey.

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Wholesale Store Operations Customer Experience 227

Inside Retail

JANUARY 21, 2024

The luxury market is categorised by its exclusivity, maintained through a combination of high price points, consciously limited product volumes, reputation and customer experience, amongst other factors. billion in 2024.

Boutique 262

Boutique Department Stores Fashion Accessories 262

Inside Retail

OCTOBER 13, 2021

In this article, we outline how your business can strengthen its cash flow and grow by providing more payment options to retail business customers. Selling your products wholesale to retailers enables you to enjoy larger order volumes, but there are downsides too – late payments and inefficient payments processes. Boost cash flow.

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Payment Services Finance Customer Experience Wholesale 355

Retail TouchPoints

APRIL 9, 2024

Although MGA products will still be available through major retailers, the new shopping destination, aptly named The MGA Shop , is designed to provide toy lovers with convenient features and benefits that wholesale partners can’t offer such as online-only exclusives and limited-quantity merchandise.

Wholesale 147

Wholesale Shipping Consumer Shopping 147

Retail TouchPoints

DECEMBER 19, 2023

The Company is working to bring the impacted portions of its IT systems back online and implement workarounds for certain offline operations with the aim of reducing disruption to its ability to serve its retail and brand ecommerce consumers and wholesale customers.”

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Fulfillment Wholesale Consumer Store Operations 237

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash.

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Planning Grocer Wholesale Payment Services 238

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. Once the pandemic hit, our wholesalers had to close their stores, and we had to rethink our entire email plan,” said Florin.

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Wholesale Accounting Marketing Outdoor 235

Inside Retail

APRIL 22, 2021

The deal will see Accent Group take control of Glue Store’s retail business, and the wholesale and distribution business of Next Athleisure – which owns brands such as Nude Lucy, Beyond Her, Lulu & Rose, Article One, and distributes Superga, Ellesse, Le Coq Sportif, Kappa, K-Way, Sebago and Napapijri. “The

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Apparel Wholesale Accessories Customer Experience 236

RIS News

OCTOBER 15, 2023

Wholesale food retailer US Foods Chef’store is investing in supply chain efficiency, tapping into artificial intelligence and machine learning tech to bolster efforts and improve the customer experience.

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Wholesale Customer Experience 70

Retail TouchPoints

MARCH 25, 2024

This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge. With an emphasis on customer experience, RICE has three tailored tracks to reflect the distinct interests and needs of its key audience members.

Social Commerce 212

Social Commerce Loss Prevention Customer Experience Customer Retention 212

Retail TouchPoints

MAY 23, 2023

As we grew, the wholesale business was a big driver for discovery. To boost wholesale and DTC acquisition, the brand also has been ramping up paid marketing investments — specifically social media and search. This is an element of retention because our specialty stores are like a DTC customer times 10.

Specialty Store 229

Specialty Store Wholesale Consumer Specialty Retailers 229

Retail TouchPoints

OCTOBER 13, 2023

In 2022 , the streaming company created Stranger Things Experiences in New York, Paris and London, and has operated stores with merchandise inspired by the show in Paris, Las Vegas and Chicago. The streaming company also has explored wholesale partnerships, with Walmart expanding its in-store Netflix Hubs to 2,400 locations in October 2022.

Location 238

Location Planning Wholesale Consumer 238

Retail Bound

APRIL 13, 2024

It’s not just about getting products to customers; it’s about doing so efficiently, cost-effectively, and in a manner that enhances the customer experience. Retailers need to consider their capacity to manage logistics and the value of faster delivery to their customer base. Dr. Ralph F.

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Drop-Shipping Shipping Merchant Services Payment Services 97

Retail TouchPoints

FEBRUARY 3, 2021

Scott will remain executive chairwoman and majority owner of the business, continuing to lead design, customer experience and philanthropy efforts. a robust online business and wholesale distribution at Neiman Marcus, Nordstrom, Bloomingdale’s and 600 specialty boutiques worldwide.

Wholesale 183

Wholesale Boutique Accessories Promotions 183

Inside Retail

MARCH 7, 2024

Both Miller and Gargan worked at Tiger Mist, another Australian fashion brand, before Miller moved on to work at Sass & Bide and Gargan went into product development at S&R Fashions, a design, development and supplier of women’s fashion garments to retailers and branded wholesalers.

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

JANUARY 10, 2023

Since Q2 2021, DoorDash has been aggressively expanding its reach via delivery deals with a wide range of retailers, including Rite Aid , Dollar General , BJ’s Wholesale Club , Tractor Supply and Kroger.

Returns 247

Returns Drop-Shipping Wholesale Shipping 247

Retail TouchPoints

JANUARY 11, 2024

Philippe Schaus, CEO, Moët Hennessy ; and Bob Eddy, CEO, BJ’s Wholesale Club. .; Stephanie Linnartz, President and CEO, Under Armour ; Raj Subramaniam, President and CEO, FedEx ; Michelle Gass, President, Levi Strauss & Co.

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ATS Wholesale Inventory Management Fashion 231

Retail TouchPoints

NOVEMBER 15, 2023

Unions Accuse REI of Unfair Labor Practices Another Seattle-based company, REI , is being targeted by two strong unions: the United Food and Commercial Workers International Union (UFCW) and the Retail, Wholesale and Department Store Union (RWDSU) with a total of 80 charges of unfair labor practices.

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Planning Department Stores Wholesale Location 278