article thumbnail

BJ’s Wholesale Club to Power Up Shelf-Scanning Robots at All Locations

Retail TouchPoints

BJ’s Wholesale Club has entered a partnership with Simbe to roll out the solution provider’s automated business intelligence robot, Tally, to all 237 stores. More and more retailers are embracing in-store automation and robotics to empower their associates and drive a great customer experience.

Wholesale 276
article thumbnail

The Top 5 Retail Remix Episodes of 2023

Retail TouchPoints

The top five episodes of 2023 reaffirm some of the most trending topics we covered on Retail TouchPoints over the past year, illustrating how rapidly the industry (and the customer experience) have evolved. Let’s begin the countdown… 5. Why it Matters: In 2023, we saw employee turnover reach record highs.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Digital Transformation Propels Burton’s Omnichannel Growth Plans

Retail TouchPoints

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer.

Planning 283
article thumbnail

Samsonite Rolls Out Mobile-Driven Point-of-Service Across Europe

Retail TouchPoints

“Whether in-store or online, we are committed to giving both our staff and customers the best experience through technology,” said Vincent Van Der Schueren, IT Director of Digital Wholesale and DTC for Samsonite Europe in a press release. With Oracle’s mobile retail POS system, we are taking one more step in this journey.

Wholesale 246
article thumbnail

Kroger and Albertsons to Sell 400+ Stores, 8 DCs to Speed Planned Merger

Retail TouchPoints

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash.

Planning 259
article thumbnail

VF Corp. Data Breach Hinders Order Fulfillment During Critical Holiday Period

Retail TouchPoints

The Company is working to bring the impacted portions of its IT systems back online and implement workarounds for certain offline operations with the aim of reducing disruption to its ability to serve its retail and brand ecommerce consumers and wholesale customers.”

article thumbnail

NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Retail TouchPoints

Philippe Schaus, CEO, Moët Hennessy ; and Bob Eddy, CEO, BJ’s Wholesale Club. .; Stephanie Linnartz, President and CEO, Under Armour ; Raj Subramaniam, President and CEO, FedEx ; Michelle Gass, President, Levi Strauss & Co.

ATS 252