Retail TouchPoints

AUGUST 17, 2021

Customers who are determined to have low intent, for example, may receive an offer that they can’t refuse, while customers who are clearly going to make a purchase may be incentivized to buy more than they intended. In physical stores, we’re seeing AI used to improve the customer experience.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

APRIL 10, 2023

As an organization, we’ve grown through the wholesale side,” said Van Dijk. Now we have a lot more owned-and-operated stores, and when you build a system to target mostly wholesale, that’s a whole different level of transactions than if you have your own stores.

Jewelry 251

Jewelry Wholesale Consumer Point of Sale 251

365 Retail

JULY 19, 2022

Some major brands are doubling down on their efforts to reach customers directly, strengthening buyer relationships and increasing retail margins. Meanwhile, others are returning to a more traditional wholesale approach to increase their visibility in the eyes of consumers. Iterative Customer Experience.

Consumer 57

Consumer Wholesale Supply Chain Management Fulfillment 57

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 144

Consumer Payment Services Fulfillment Advertising 144

Independent Retailer

JUNE 7, 2022

Introducing a new technology system, such as an ERP, into an organization can be a game-changer — helping to boost productivity, reduce costs, support growth, and boost the customer experience.

Merchant Services 52

Merchant Services Management Wholesale Fulfillment 52

Retail TouchPoints

JANUARY 12, 2022

Whether you’re ensuring your stores are adequately staffed during peak traffic times or that your wholesale customers are getting the products they need when they need them, customer service is a key differentiator for today’s consumers. Incentivize customer spend. Take the tech leap. in 2020 despite a 13.9%

Payment Services 259

Payment Services Wholesale Inventory Management Consumer 259

Retail TouchPoints

OCTOBER 14, 2021

“[Marketers that have thrived during the pandemic] know their old beliefs about customer preferences — and by extension, how they connect with their customers — are less relevant. They] are committed to making a wholesale shift to adapt everything they do — insight, data, engagement, responsiveness.”.

Marketing 297

Marketing Promotions Consumer Customer Experience 297

I Vend

APRIL 22, 2024

So it’s essential that electronics retailers get to engage with customers as they’re browsing, or they’ll have frustrated shoppers heading out of the doors. Warranty Management Returns – many consumer electronics products come with a warranty, managed by the retailer, so the store needs an efficient repair/replace returns process.

Thrift Store 52

Thrift Store Point of Sale Inventory Management Returns 52

365 Retail

JULY 5, 2022

For example, you can streamline orders by automatically sending data to the ERP, notifying customers via email, synchronising inventory, managing approvals, etc. Management of Multiple Warehouses. A good B2B eCommerce platform will allow unlimited warehouses with centralised, real-time inventory management.

Inventory Management 57

Inventory Management Management Wholesale Accounting 57

Retail Minded

MARCH 4, 2022

3 Enhance Customer Experience. As a result, the path from product discovery to purchase is becoming more complex as a single customer uses more channels to learn about a business or complete a single purchase. Brightpearl is the number one Retail Operating System (ROS) for the retail and wholesale sector.

Merchant Services 69

Merchant Services Inventory Management Customer Experience Management 69

Retail Minded

AUGUST 24, 2021

API adoption will be the way forward for eCommerce brands to develop and nurture their customer experience investment and remain plugged into the evolving digital neighborhood. Brightpearl automates the back office, from sales and inventory management to CRM and logistics, so that merchants can focus on growing their business.

Merchant Services 52

Merchant Services Consumer Inventory Management Shopping 52