Retail TouchPoints

JUNE 11, 2024

The retailer, which has been working with Greater Than HIV , a public information initiative of KFF , since 2011, has provided more than 82,000 free HIV tests through the in-store program, including more than 15,000 self-tests distributed during the COVID-19 pandemic.

ATS 312

ATS Store Operations Customer Experience 312

Inside Retail

JANUARY 21, 2025

Founded by Rebecca Vallance Gasan in London in 2011, the fashion brand is now available in boutiques and premium department stores in Europe, the US, and Australia. Prior to the new role, Halkett worked as CEO of Brandbank Group, Moochi, APG & Co, Kathmandu, Zintel, and Pacific Retail Group.

Boutique 130

Boutique Department Stores Wholesale Fashion 130

Inside Retail

NOVEMBER 20, 2023

Tom Ford opened its first store in Australia in Sydney in 2011, and it was acquired last year by beauty behemoth Estee Lauder in a US$2.8 Myrrhe Mystère’s amber woody scent features the combination of the myrrh essence and ultra-vanilla accord, which creates a modern serenity in the luxury collection.

Payment Services 275

Payment Services Fashion Planning ATS 275

Retail TouchPoints

MARCH 29, 2021

Nike has been steadily growing its own DTC channel over the past decade: in 2011, DTC generated $3 billion , representing 16% of gross sales; by 2020, those numbers soared to $12.4 Nike also ended its status as a first-party seller on Amazon in late 2019, showing that the brand is not afraid of severing ties with even the largest retailers.

Sporting Goods 321

Sporting Goods Wholesale Specialty Retailers Accounting 321

Inside Retail

JUNE 13, 2022

Since 2011, the government property developer has been delivering homes, infrastructure and open space throughout the Riverwalk estate. Melbourne’s Riverwalk Town Centre has been acquired for $12.3 million by Oreana Group from the state government’s property arm Development Victoria.

Shopping 246

Shopping 246

Inside Retail

OCTOBER 22, 2023

Founded in 2011, Poshmark is a social commerce marketplace where users can buy and sell new and secondhand fashion, home goods, and electronics. Buyers and sellers for Australia, India and the UK will no longer have access to the marketplace via the app or web starting November 2.

Marketing 263

Marketing Social Commerce Fashion Planning 263

Retail TouchPoints

FEBRUARY 13, 2023

Founded in 2011, Bark offers custom product collections sold via retailers including Target , Petco , PetSmart and Amazon , and high-quality, nutritious meals designed for specific dog breeds with its BARK Food. We were also very encouraged by the recent growth of our food and dental product lines.

Promotions 290

Promotions ATS 290

Inside Retail

JULY 16, 2023

RPG is an Australian retail franchise partner for global brands and since 2011 has worked with Nike to expand its footprint across Australia and New Zealand. Mattel’s portfolio includes Barbie, Hot Wheels, Thomas & Friends, Fisher-Price, American Girl, Uno, Masters of the Universe, Monster High and Mega.

Apparel 241

Apparel Consumer 241

Retail TouchPoints

JULY 25, 2023

Since 2011, The Home Depot Foundation has invested more than $475 million in veteran causes and improved over 55,000 veteran housing facilities. “We’re proud to launch MISSION TRANSITION online and provide transitioning service members with a convenient tool to help them confidently take the next step in their careers.”

ATS 246

ATS 246

Inside Retail

APRIL 17, 2023

Falcone founded Nourished Life in 2011 to sell organic, natural and toxin-free products. Nourished Life founder Irene Falcone is set to launch a new e-commerce wellness and beauty platform, Sans World in the coming weeks. She later sold it to the now-collapsed wellness retailer BWX, for $20 million.

246

246

Retail TouchPoints

JUNE 15, 2022

Its second effort began in 2011 and was successful enough to reach an 11- store footprint across the country, including a flagship location in Shanghai, but the retailer left China and several other countries in 2019 when it filed for bankruptcy. Forever 21 first entered China in 2008 but left the country a year later.

Fast Fashion 275

Fast Fashion Advertising Fashion Location 275

Retail TouchPoints

APRIL 4, 2023

The Home Depot Foundation has partnered with more than 10,000 nonprofit organizations since 2011, with Team Depot donating nearly 2 million hours of time to serve veterans, respond to natural disasters and address immediate needs within local neighborhoods. “We aren’t just in these communities; we are a part of them.

ATS 298

ATS Customer Experience 298

Retail TouchPoints

MAY 13, 2022

Former CEO Andy Ruben, who occupied the position since founding the company in 2011, will continue to work with Trove as its Executive Chairman. Trove President Gayle Tait will now lead the recommerce platform as its CEO, effective immediately. Tait has served as President and a member of the company’s board since January 2021.

Promotions 278

Promotions Payment Services Management Marketing 278

Retail TouchPoints

JUNE 27, 2023

Previously, Lima-Guinehut served as Director of International Merchandising for Destination Maternity from 2011 until 2014 and held roles of increasing responsibility at Zara , Camuto Group , Ralph Lauren and Fifth & Pacific Companies (now known as Kate Spade & Co. ). “I’m

Wholesale 278

Wholesale Fashion Location Shopping 278

Inside Retail

DECEMBER 10, 2023

The suit is seeking refunds for consumers who bought such warranties between January 1, 2011 and November 29, 2023. The class action alleges JB Hi-Fi used misleading conduct in selling the extended warranties and failed to inform customers about their rights under the Australian Consumer Law.

Consumer 264

Consumer Planning ATS 264

Retail TouchPoints

JULY 21, 2022

Patel Goyal has worked at Etsy since 2011, starting her career with the maker marketplace as Director of Marketplace Integrity, Trust and Safety — the first person to fill this role. While Raga has resigned to “pursue personal ventures,” according to Etsy, she will remain as an advisor to Depop until Sept. billion acquisition.

Advertising 312

Advertising Promotions Management Customer Experience 312

Retail TouchPoints

AUGUST 12, 2022

Specific allegations against Lampert and some investors include that: Lampert rejected a $1.6

Planning 242

Planning ATS Store Operations 242

Retail TouchPoints

MAY 18, 2023

Harper was named CEO in May 2022; she had previously served as CEO of Torrid from 2011 to 2016 and served as CEO of Belk from 2016 to 2021. Torrid has had an unusually high number of top-level management changes over the past year. The retailer’s most recent financial results paint a picture of a company facing tough headwinds.

Finance 269

Finance Accessories Apparel Management 269

Retail TouchPoints

JUNE 13, 2024

The RealReal makes a concerted effort to keep counterfeit luxury items off the market, removing approximately 5,000 fakes each month (a total of 250,000 since 2011). So what are these faux handbags doing in a RealReal retail store located on NYC’s Canal Street, a notorious knockoff hub?

Fast Fashion 290

Fast Fashion Accessories Location Fashion 290

A1 Retail

DECEMBER 19, 2024

Founded in 1973 by the Grene family, the company has been under the leadership of Group CEO and Co-owner Mikkel Grene since 2011. With over 320 stores in 17 countries and plans to expand to 500 locations by 2027, Sstrene Grene continues to balance international growth with its roots as a family-owned business.

Accessories 104

Accessories Promotions Location Planning 104

Retail TouchPoints

NOVEMBER 2, 2022

She first joined Unilever in 2011 as EVP, Personal Care North America where she oversaw a portfolio of more than 20 personal care brands and helped Unilever’s haircare business achieve U.S. Boswell brings more than 30 years of experience in sales, marketing, brand building, business development and strategy to the role.

Marketing 278

Marketing ATS Store Operations 278

Retail TouchPoints

JANUARY 20, 2021

Since 2011, the Retail Orphan Initiative (RetailROI) has worked with the retail industry to raise funds to help vulnerable children worldwide. In that time, the organization has mobilized more than $4 million to help more than 229,000 children.

Management 289

Management ATS 289

Retail TouchPoints

OCTOBER 19, 2022

From 2011 to 2017, he held a number of finance leadership roles at the company before becoming the SVP of Finance in 2017 and Chief Accounting Officer in 2020. “We She is also a Board Director and Audit Committee Member of McCormick & Company. We are fortunate to have a deep bench of talented leaders at Nordstrom,” said Nordstrom.

Finance 278

Finance Accounting Management ATS 278

Inside Retail

OCTOBER 23, 2023

Blu Dot MD Brett Conroy shared that after discovering the brand in Dwell magazine in 2009 and visiting Blu Dot’s showroom in New York’s SoHo while on holiday in 2011, he was “instantly smitten”. “I

Accessories 276

Accessories Marketing 276

Retail TouchPoints

MARCH 15, 2022

He was the first executive hired at HauteLook in 2008 and joined Nordstrom ’s leadership following that company’s acquisition in 2011. Boyle also has served in multiple leadership roles at other retailers, with an emphasis on driving digital growth.

Returns 264

Returns Fashion Management Shopping 264

Retail TouchPoints

DECEMBER 21, 2022

That’s the highest level we’ve recorded since 2011. Economic uncertainty is affecting shoppers across the income spectrum, which could be causing a slowdown in overall purchases. It’s not limited, and this is the interesting part, to lower income Americans. It’s across the income spectrum.

Planning 289

Planning Management Consumer Fulfillment 289

Retail TouchPoints

NOVEMBER 11, 2022

During his 35-year career, Sichel served as the Chief Marketing Officer at Burlington Stores for eight years , from 2011 to 2019, with a focus on ecommerce and strategy. Sichel will manage fully integrated marketing and customer strategies for Bed Bath & Beyond, buybuy BABY and Harmon.

Marketing 246

Marketing Department Stores Advertising Management 246

Retail TouchPoints

JULY 27, 2022

She joined Caleres as President in 2004 and by 2006 she became COO, before being named to the CEO and President roles in 2011. In her new role of Executive Chairman, Sullivan will continue to lead the board of directors in addition to working with Schmidt and the Caleres leadership team to direct strategic initiatives.

Brand Management 277

Brand Management Fashion Management Consumer 277

Retail TouchPoints

DECEMBER 20, 2024

The company sold out its most recent iteration in Nashville, hosting more than 600 attendees, and adding another successful gathering to its roster of more than 4,800 in-person events since its founding in 2011.

Marketing 147

Marketing Promotions Shopping Customer Experience 147

Retail TouchPoints

MAY 5, 2022

Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016. From 1997 to 2010, She worked at Lucky Brand from 1997 to 2010 in a number of roles including President and SVP of Design and Merchandising.

Apparel 263

Apparel Accounting Management Consumer 263

Retail TouchPoints

FEBRUARY 1, 2022

Founded in 2011 in Seattle, Rover has connected pet owners to millions of service bookings and features the Rover Guarantee, 24/7 support, vet consultations and GPS walk mapping. As a treat, first-time customers will receive a $10 discount on the services.

Social Commerce 263

Social Commerce Planning Shopping Location 263

Retail TouchPoints

APRIL 20, 2021

Eddy joined BJ’s in 2007 and assumed the role of EVP and CFO in 2011. Eddy also will join BJ’s Board of Directors. Laura Felice — currently SVP and Controller — has been appointed to replace Eddy as CFO. In 2018, he added Chief Administrative Officer to his title.

Wholesale 241

Wholesale Promotions Planning Marketing 241

Retail TouchPoints

JUNE 2, 2021

Founded in 2011, the marketplace first launched in the UK and then expanded to the U.S. Depop’s peer-to-peer marketplace for secondhand fashion is the 10 th -most-visited shopping site among Gen Z consumers in the U.S., according to Etsy. The site is primarily known for its vintage, streetwear and Y2K (late 1990s/early 2000s) fashion.

Fast Fashion 290

Fast Fashion Apparel Fashion Consumer 290

Retail TouchPoints

JUNE 13, 2022

Target Evolution was founded in 2011 to provide solutions to the common problem of youth unemployment. “We are proud to partner with such an incredible organization as Target Evolution,” said Loren Payne, Store Manager for Market by Macy’s at the Highlands in Flower Mound in a statement.

ATS 246

ATS Shopping Marketing Management 246

Retail TouchPoints

APRIL 14, 2021

” Lake founded Stitch Fix in 2011 and took the company public in 2017, making her the youngest woman at the time to take a company public. Given the seismic shift of apparel moving online, Stitch Fix is incredibly well positioned to become one of the most innovative and most transformative companies in the world.” and UK.

Inventory Management 240

Inventory Management Apparel Shopping Management 240

Retail TouchPoints

MARCH 28, 2022

The new investment from PSG brings the total amount Stylitics has raised since it was founded in 2011 to $101 million. Visual merchandising solution Stylitics has raised $80 million in series C funding from PSG Equity , which now holds a minority stake in the company.

Visual Merchandising 243

Visual Merchandising Fashion Management Planning 243

Retail Gazette

NOVEMBER 4, 2024

She then joined Topshop as its creative director from 2011 to 2017. She started her career at the fashion magazine in 1984 where she worked as fashion assistant for three years before joining Marie Claire as its senior fashion editor. Phelan returned to British Vogue in 1993, where she spent 18 years as co-creative director.

Fashion 111

Fashion Returns Department Stores ATS 111