Retail TouchPoints

SEPTEMBER 30, 2022

The retailer expects a further 20% decline in comparable sales for the back half of the year as it focuses on heavy promotions to moved merchandise. The company also hoping the tides will turn in the future as it implements its turnaround plan. This is in contrast to growth in the high teens during Q2 2021.

Customer Retention 162

Customer Retention Planning Promotions Returns 162

Storis

APRIL 12, 2024

Crafting enticing reward and membership programs is a competitive advantage, especially as customers are inundated with choices and retailers compete on overlapping product offerings. Promoting customer loyalty programs is critical to sustained retail success. What is Customer Lifetime Value?

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Retail TouchPoints

AUGUST 28, 2023

To maximize both sales and profitability this holiday season, both retailers and brands will need to focus on customer retention and loyalty: “A lot of switching happened over the past few years, and now consumers are looking for value and quality,” said Garf. 17% of holiday gift sales this season will be resale,” said Garf.

Returns 232

Returns Fulfillment Shipping Checkout 232

Small Biz Trends

APRIL 19, 2022

Marketing refers to the collection of a series of activities companies undertake to promote their service or products. With over 18 hours of lessons Marketing MASTERCLASS for Startups and Leaders explains modern marketing strategies including digital marketing, content engagement plan, and multi-channel leads.

Marketing 116

Marketing Customer Retention Advertising Target Market 116

Retail Focus

AUGUST 8, 2023

This can lead to increased conversions and higher customer retention rates. This frees up your time to focus on strategic decision-making, financial planning, and growth initiatives. This liberates valuable time for retailers to concentrate on core business activities and strategic planning.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Retail TouchPoints

FEBRUARY 2, 2021

To put it simply, WhatsApp vastly improves customer engagement possibilities by providing for all the essentials under one roof, including the ability to integrate AI support bots and promotional campaigns. It’s not enough to blast a generic ad to a massive email database anymore.

Shopping 223

Shopping Customer Retention Promotions Marketing 223

Inside Retail

JUNE 28, 2021

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

DECEMBER 21, 2021

Because customers look forward to each update that shows how much closer they are to reaching the front of the line, retailers can take advantage of this constant curiosity by also sending promotional offers directly to the queued customers’ smartphones. Furthermore, the sales potential doesn’t end after people leave the store.

Kiosk 302

Kiosk Customer Experience Customer Retention Promotions 302

Retail TouchPoints

JULY 1, 2021

However, these same tight regulations also make it almost impossible for legal and regulatory compliant retailers, dispensaries and growers — even those focused purely on medicinal marijuana — to attract new consumers via traditional promotional mediums. Why does customer loyalty work?

Customer Retention 182

Customer Retention Advertising Consumer Marketing 182

Retail TouchPoints

AUGUST 7, 2023

When building your digital marketplace, the customer should be at the center of your strategy — what do your customers want, and what are the needs of the customer base you are trying to acquire?

Customer Experience 236

Customer Experience Customer Retention Marketing Shopping 236

Retail TouchPoints

JULY 10, 2023

That task isn’t getting any easier, thanks to brand extensions, new colors, new flavors, new packaging, promotions, lite products, gluten-free everything, digital device releases and more. The agents can instead focus on dealing with more complicated customer issues or driving customer retention offers.

Merchant Services 277

Merchant Services Customer Retention Shipping Marketing 277

Inside Retail

MARCH 14, 2023

On average, 34 per cent of those surveyed said their total marketing budget will be invested in social media, with as many as 77 per cent of respondents planning to increase or maintain their current level of spend. Mahmood also observed that brands should use more micro-influencers to promote brand advocacy in the APAC region.

Payment Services 130

Payment Services Customer Retention Marketing Consumer 130

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.

Customer Retention 84

Customer Retention Management Promotions Clienteling 84

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. .

Drop-Shipping 216

Drop-Shipping Shipping Outdoor Customer Retention 216

Retail Minded

FEBRUARY 18, 2023

Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. On the other hand, Amazon receives repeat purchases from these customers every month which boosts its revenue. Check out the screenshot below.

Customer Retention 52

Customer Retention Promotions Customer Experience Marketing 52

Retail TouchPoints

JULY 19, 2021

In fact, experts and practitioners across the retail spectrum largely agree that the store is a crucial vehicle for customer retention, engagement and loyalty. Even once-digital only brands like Warby Parker have doubled down on their store investments. 24-25 at McCormick Place, Chicago, Illinois.

Advertising 299

Advertising Customer Retention Consumer Fulfillment 299

V Count

MAY 5, 2021

Sales per employee Measuring sales per employee is a valuable metric to consider when planning your staff’s schedules and initiatives. This metric can be used when planning your store layout. Improve space planning & store layout. Optimize prices & marketing promotions. Why measure customer retention rate?

Net Profit 52

Net Profit ATV Customer Retention Store Layout 52

365 Retail

OCTOBER 19, 2023

From enhancing website speed to employing AI for customer service, technology can significantly improve user experience. High user satisfaction increases customer retention, a vital factor in any long-term growth strategy. Building Customer Relationships Customers are the lifeline of your business.

Customer Retention 52

Customer Retention Inventory Management Promotions Marketing 52

Wiser

DECEMBER 5, 2023

At some point, you’ll have to do the planning to figure out whether you can afford those up-front expenses in order to roll out a loss leader strategy. The success of loss leader pricing largely hinges on a business’s capacity to balance the initial reduction in profits with long-term customer retention and increased sales volume.

Store Layout 78

Store Layout Customer Retention Consumer Marketing 78

365 Retail

NOVEMBER 14, 2022

With Black Friday and Cyber Monday just around the corner, planning for a successful 2022 peak season is essential – now more than ever. Plan, plan and plan some more! Using a sound PPC and SEO strategy to support enticing promotions is a surefire tactic to create a buzz around your brand early on.

Merchant Services 59

Merchant Services Payment Services Inventory Management Fulfillment 59

I Vend

JULY 8, 2022

More than just transactions A customer facing display can perform a multitude of roles in delivering a positive retail experience: Visual confirmation of item and price – the primary role of a customer facing display is to let customers to see each item as it is rung through the retail POS system.

Customer Experience 52

Customer Experience Checkout Customer Retention Promotions 52

Independent Retailer

JULY 22, 2022

Word-of-mouth marketing, such as these campaigns, has a 37 percent higher customer retention rate than traditional advertising. The main goal of this tactic is to gain exposure and get new customers. If the influencer trusts you, they are likely to continue to want to work with you and promote your products. back to top.

Marketing 52

Marketing Customer Retention Advertising Promotions 52

Retail Minded

SEPTEMBER 30, 2022

Let’s say you’re planning to offer SaaS or IaaS solutions. In that case, this kind of data can give you valuable information on how to design, promote, and sell your product to customers. . You can start with a simple method by seeing what kind of phones your customers are using to contact your business.

Customer Retention 52

Customer Retention Inventory Management Marketing Promotions 52

Retail Minded

JULY 8, 2021

The success of your business depends on knowing whether a plan is bringing results. If you have businesses in Surrey or Guildford, for example, you might have probably already earned loyal customers in the area due to personal connections and networks. Doing this helps build customer relationships and further increase brand loyalty.

Marketing 106

Marketing Customer Retention Target Market Planning 106

Independent Retailer

APRIL 28, 2022

A great way to maximize the impact a loyalty program can have on a business is by associating promotions with significant shopping holidays like Valentine’s Day, Mother’s Day, Father’s Day, and Christmas.

Returns 52

Returns Customer Retention Promotions Consumer 52

Inside Retail

AUGUST 3, 2022

This hype is good because in the end, customers stand to win from all this, and brands will jump on the bandwagon to come up with cool promotions and campaigns,” he said. “I We had many iterations, we changed the way we presented our business, our vision and even our evolutionary plans,” he said.

Customer Retention 130

Customer Retention Customer Experience Promotions Consumer 130

Hyken

OCTOBER 27, 2023

Prioritize Comfort and Ergonomics A comfortable workspace leads to happier and more productive customers, so don’t skimp on the set-up: Invest in ergonomic furniture that promotes good posture and reduces the risk of physical discomfort.

Customer Experience 48

Customer Experience Customer Retention Promotions Fulfillment 48

Hyken

NOVEMBER 27, 2023

You can’t define your brand—your customer does. It’s why the standard in brand measurement–net promoter score asks the fundamental question: How likely is it that you would recommend us to a friend or colleague? There are ways around tipping, but that’s an article that I’ve already written or plan to expand on.

Customer Experience 57

Customer Experience Customer Retention Marketing Promotions 57

Retail Gazette

SEPTEMBER 19, 2023

Footasylum opens on Oxford Street this week Bown revealed earlier this year that it plans to open “bigger and better stores” to cater for the growing demand in the footwear and streetwear sector. It is also working with promotion and loyalty specialist Talon One to help drive brand engagement and customer retention.

Fashion 52

Fashion Customer Retention Shopping Planning 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

You may want to consider creating a hashtag for people who want to tweet their latest photos or hire a social media influencer to promote your brands, customer stories, catalogs, new arrivals, etc. To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Storis

MARCH 21, 2023

In fact, research shows that with follow-up or targeted marketing, approximately 20% of originally unsold guests can become converting customers. Likewise, the goal of retailers today shouldn’t be a singular sale, but rather customer retention.

Home Furnishings 52

Home Furnishings Checkout Customer Retention Shopping 52

Retail Minded

JULY 29, 2023

Sustainability: This is becoming one of the factors that influence purchasing decisions of customers. Consumers today care about the environment and expect brands to do their part in reducing waste and promoting sustainability. Moreover, retailers can use predictive analytics to forecast future trends and plan accordingly.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Sustainability: This is becoming one of the factors that influence purchasing decisions of customers. Consumers today care about the environment and expect brands to do their part in reducing waste and promoting sustainability. Moreover, retailers can use predictive analytics to forecast future trends and plan accordingly.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

I Vend

JUNE 14, 2023

How can retailers use retail POS technology to elevate customer loyalty The most effective way of enhancing customer loyalty with POS is through a loyalty program. So here we take a look at the four steps to POS-driven customer retention and loyalty. Single view of customer – across all channels.

Customer Retention 52

Customer Retention Promotions Advertising Shopping 52

Retail TouchPoints

NOVEMBER 30, 2023

The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and loyalty. In-store promotional strategies also are still important to keep in mind.

Consumer 280

Consumer Customer Retention Marketing Advertising 280