Retail TouchPoints

JUNE 30, 2022

One day after announcing the departure of CEO Mark Tritton , Bed Bath & Beyond has named Laura Crossen as its new SVP of Finance and Chief Accounting Officer, and Susie Kim as SVP of Treasury and Investor Relations. Both appointments are effective immediately.

Finance 317

Finance Promotions Accounting Management 317

Retail TouchPoints

AUGUST 26, 2022

Dollar General has promoted John Garratt to President and CFO, effective September 1, 2022. He will add responsibilities for the company’s strategic healthcare initiatives and its international expansion to Mexico to his existing finance, accounting, strategy and procurement functions. and net sales up 9% to $9.4

Promotions 264

Promotions Finance Accounting Management 264

Retail TouchPoints

OCTOBER 23, 2024

At the corporate office, The Vitamin Shoppe uses Jumpmind Promote to offer unified promotions across the retailer’s digital and physical channels. We created a task force that included the project team, but there were also district sales managers, field training managers and store managers,” Devlin explained. “So

Checkout 260

Checkout Clienteling Fulfillment Store Operations 260

Retail TouchPoints

MAY 7, 2025

Even when forced labor is identified, accountability is rare, and bad actors simply shift production elsewhere to avoid scrutiny. We need policymakers to continue efforts to close trade loopholes, enforce stronger labor protections and promote worker rights. Demand accountability. That includes addressing extreme poverty.

Fast Fashion 250

Fast Fashion Fashion Accounting Consumer 250

Retail Focus

NOVEMBER 27, 2024

Kevin Johnson, retail manager at Gerflor, and Lee Jacovou, key account manager, said retailers are increasingly recognising that sustainable flooring offers a powerful combination of long-term durability and a reduced ecological footprint. “We

Promotions 290

Promotions Fashion Consumer Marketing 290

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

Management 290

Management Customer Experience Location Accounting 290

Retail Focus

JUNE 26, 2025

A modest rise in wheat or packaging resin can erase weeks of careful cost management. From Counterparty to Collaborator: The Broker’s Evolving Role In the past, purchasing managers saw brokers mainly as order-takers. Retailers no longer look at cost control and risk management as two separate functions.

Finance 130

Finance Accounting Shipping Management 130

Small Biz Trends

JUNE 30, 2025

Encouraging Authentic Feedback: Promote genuine customer feedback through follow-up emails, incentives, and user-generated content to enhance credibility and visibility for your brand. Understanding how to manage these deceptive critiques is crucial for maintaining your brand’s integrity and trustworthiness.

Management 68

Management Consumer Accounting Promotions 68

Retail TouchPoints

FEBRUARY 24, 2025

Catalysts plug-and-play design has helped streamline essential tasks, like cart-to-checkout integration and customer account management, which reduced development efforts. Now, the Desk Configurator page loads within three seconds , which gives the brand a high-value, high-impact tool to promote to potential customers.

Checkout 273

Checkout Consumer Advertising Marketing 273

Inside Retail

NOVEMBER 21, 2024

I don’t think it matters that you’re small, it’s what you’re doing,” Tonia Bastyan, design and marketing manager at BlockTexx, told Inside Retail. In an Australian-first partnership, BlockTexx and Elk have teamed up to bring an innovative solution to bring end-of-life garments into the circular fashion economy. “I

Fashion 211

Fashion Accounting Promotions Marketing 211

Inside Retail

JUNE 19, 2025

As pressure mounts from consumers, regulators and investors for climate accountability, the absence of inclusive strategies exposes brands to greenwashing accusations and long-term operational risk. Only four brands – Adidas, Levi’s, Nike and Next – have issued supplier guidelines on managing heat stress.

Fashion 162

Fashion Accounting Planning Finance 162

Wiser

MARCH 14, 2025

The Complex Role of a Category Manager Category Managers sit at the center of a high stakes balancing act. They are responsible for building a profitable, well-curated product assortment while ensuring pricing, promotions, and merchandising strategies align with business objectives. Every product decision carries weight.

Management 78

Management Inventory Turnover Promotions Markdowns 78

Retail TouchPoints

JANUARY 25, 2022

This is a direct and relatively simple means to take consumers to experiential landing pages where retailers and brands can share information about products, including new launches, recipes, instructions, promotions and more. 4) Think Big: Improve supply chain and inventory management. 2) Think Big: Improve customer satisfaction.

Management 264

Management Marketing Customer Experience Inventory Management 264

Retail TouchPoints

MARCH 20, 2025

However, numerous accounts of AIs deceptive behavior raise justifiable concerns within the AI community. Transparency and accountability must come first. Without transparency, holding AI accountable can be difficult, leading to misuse, bias or even harm. Then, we must rigorously test these systems for potential misuse.

Accounting 147

Accounting Finance Promotions Management 147

Small Biz Trends

JUNE 21, 2025

Key Takeaways Tax Benefits: Small Business Health Savings Accounts (HSAs) allow pre-tax contributions, reducing taxable income and offering potential tax savings for both employers and employees. One powerful tool at your disposal is the Health Savings Account (HSA).

Accounting 75

Accounting Payment Services Management Planning 75

Retail TouchPoints

JANUARY 3, 2023

Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. According to the 2022 State of Bot Mitigation Report , nearly 70% of companies using anti-bot solutions lost revenue to bot-driven account fraud.

Merchant Services 306

Merchant Services Payment Services Accounting Checkout 306

Retail TouchPoints

JULY 3, 2024

Therefore, managing bias in AI is essential to ensure its alignment with moral principles while maintaining functionality. Explainability empowers individuals to challenge or correct erroneous outcomes and promotes fairness and justice. Accountability in Automation: Who takes responsibility?

Accounting 276

Accounting Promotions Management ATS 276

Retail TouchPoints

APRIL 4, 2023

Here are some strategies that social media managers can use to scale reach and, in turn, increase ROI on Instagram. These are individuals or businesses with a significant (and loyal) following on the platform, who can help you promote your brand to a wider audience.

Management 262

Management Advertising Marketing Accounting 262

Small Biz Trends

JUNE 8, 2025

Key Takeaways All-in-One Platform: eBay Seller Hub centralizes listing management, sales tracking, and performance analysis for an efficient selling experience. User-Friendly Features: The hub offers intuitive tools that simplify inventory management, customer communication, and marketing efforts for sellers of all levels.

Inventory Management 94

Inventory Management Promotions Management Accounting 94

Small Biz Trends

JULY 2, 2025

Key Takeaways Increase App Visibility: Promoted app pins help you reach users actively searching for apps, enhancing your app’s discoverability on platforms like Pinterest. Community Management: Foster positive interactions by encouraging customer reviews and feedback, which enhances brand awareness and builds trust.

Promotions 73

Promotions Advertising Accounting Management 73

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Payment Services 359

Payment Services Promotions Consumer Inventory Management 359

Small Biz Trends

JUNE 26, 2025

Key Takeaways Enhanced Efficiency: Hiring a project manager streamlines processes, reduces bottlenecks, and optimizes workflows, allowing your team to focus on core business activities. Cost Considerations: Understand various fee structures for hiring a project manager to budget effectively and assess the potential return on investment (ROI).

Management 71

Management Employee Engagement Accounting Planning 71

Retail TouchPoints

JULY 23, 2024

NBA players and brothers Jalen Williams (Oklahoma City Thunder) and Cody Williams (Utah Jazz) will star in a new campaign to promote the enhanced Access Pass program. Headwear brands Lids has introduced a refreshed rewards program that gives members more control over their membership experience.

Accounting 264

Accounting Promotions Management ATS 264

Retail TouchPoints

MAY 30, 2025

They focused on purpose, product superiority, promotion and emotional benefit. Promoting a positive work culture. When customers see the people behind the brand, whether it’s store employees, managers or even behind-the-scenes staff, they feel more connected to the company. The result? Humanising the brand.

Marketing 147

Marketing Advertising Consumer Promotions 147

Retail TouchPoints

DECEMBER 20, 2022

In the case of Apple, hundreds of imitation iPhones, all with apparently legitimate serial numbers, managed to evade US Apple store staff, costing the company more than $6 million. In 2019, GhostData found that 56,000 Instagram accounts were associated with the counterfeit of luxury brands, representing a 171% increase since 2016.

Accounting 58

Accounting Management Promotions Location 58

Retail TouchPoints

DECEMBER 15, 2022

The new branding was created to signify the combination of Clarus Commerce’s loyalty offerings and PrizeLogic’s loyalty, promotion and rebate programs. Loyalty solution provider Clarus Commerce has officially rebranded as ebbo in the wake of its acquisition of PrizeLogic in late 2021.

Customer Retention 263

Customer Retention Accounting Promotions Management 263

Retail TouchPoints

FEBRUARY 20, 2025

The pandemic helped, of course, but that alone cant account for the companys impressive growth over the past 13 years. Act Two is digitizing the in-store experience with services like Caper [smart carts] and FoodStorm [order management]. Instacart executives celebrate the company’s IPO on Sept. Image courtesy Instacart.)

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

NOVEMBER 7, 2023

The general Deals page features promotions and markdowns in a range of top holiday categories — including apparel, electronics, toys and beauty — from a wide variety of merchants, ranging from big-box stores and multi-brand retailers to DTC brands and local stores.

Markdowns 259

Markdowns Promotions Apparel Shopping 259

Inside Retail

NOVEMBER 6, 2023

With real-time task management and peer-to-peer communication solutions, you can deliver the speed, power and ease your workforce needs to lift productivity and service. Zebra Workcloud Timekeeping tracks staff members’ time, attendance and compliance, making it easier to monitor and manage labour costs.

Inventory Management 299

Inventory Management Management Promotions Shipping 299

Retail TouchPoints

JANUARY 18, 2022

By partnering with RELEX, our corporate demand planners have the ability to improve processes that support our distribution and inventory management strategies,” said Bill Ruggles, Director of Procurement for Sheetz in a statement. RELEX will ultimately help ensure Sheetz customers have what they want, when they want it, 24/7/365.”.

Planning 256

Planning Inventory Management Accounting Promotions 256

Small Biz Trends

JUNE 23, 2025

Key Takeaways Harness Instagram’s Visual Appeal: Utilize high-quality images and engaging video content to capture attention and promote your Amazon products effectively. Optimize Your Profile: Create a business account, use a relevant profile picture, and craft a concise bio with your Amazon store link to enhance discoverability.

Accounting 97

Accounting Promotions Marketing Target Market 97

Retail TouchPoints

FEBRUARY 17, 2021

For example, heat-mapping allows retailers to see whether customers are clicking on promotional flyers and how much time they’re spending selecting items. The global loyalty management market stood at $2.47 billion in 2019 and is projected to reach $10.02 billion by 2027, with a compound annual growth rate of 19.9%

Target Market 292

Target Market Marketing Kiosk Promotions 292

Small Biz Trends

JUNE 25, 2025

Key Takeaways Streamlined Benefits Administration: QuickBooks Payroll’s integration of health insurance simplifies managing employee benefits, making it easier for business owners to handle compliance and operations. Managing employee benefits can be a daunting task for any business owner.

Payment Services 96

Payment Services Employee Engagement Accounting Management 96

Retail TouchPoints

JUNE 15, 2022

The big differentiator is that Google insists its aim is not make the actual sale, but rather to support product discovery: “We’re indifferent on where the shopping journey ends, where that transaction takes place,” Matt Madrigal, VP and General Manager of Merchant Shopping at Google told Retail TouchPoints in a 2021 interview.

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Small Biz Trends

JUNE 26, 2025

Key Takeaways Understanding ERM: Employee Relationship Management (ERM) focuses on building positive interactions between employees and management, crucial for enhancing engagement and productivity. In today’s fast-paced work environment, the way you manage employee relationships can make or break your organization.

Management 68

Management Employee Engagement Promotions Accounting 68

Small Biz Trends

JUNE 24, 2025

Key Takeaways Bullet Journaling Basics: A bullet journal is a customizable organizational system that merges traditional journaling with planning, perfect for managing tasks, goals, and thoughts effectively. It’s a practical tool for small business owners seeking to enhance productivity and time management.

Management 94

Management Accounting Inventory Management Planning 94

Retail TouchPoints

OCTOBER 3, 2024

Expectant families can build, manage and share their wish lists with loved ones via Kohls.com or the Kohl’s App. The still-struggling retailer recently launched a new brand campaign and platform , “Where Families Come First,” to illustrate how its diverse assortment and various promotional strategies support American households.

Shipping 278

Shipping ATS Checkout Accounting 278