Retail TouchPoints

AUGUST 24, 2023

Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Brands have been clamoring to sell on TikTok almost from the moment the platform began its meteoric rise and the #TikTokMadeMeBuyIt hashtag proved its commerce potential. in November 2022. in November 2022.

Shopping 224

Shopping Merchant Services Fulfillment Social Commerce 224

Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience. We even saw returns processed at 4 a.m.

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Returns Shopping Promotions Social Commerce 280

Retail TouchPoints

APRIL 18, 2023

Shopping is everywhere. There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and digital worlds at any moment. Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. Oct 6-10, 2022.

Merchant Services 270

Merchant Services Payment Services Social Commerce Returns 270

Retail TouchPoints

OCTOBER 19, 2022

The buy now, pay later (BNPL) firm has launched a series of new products under the Klarna Spotlight banner, all aimed at strengthening the company’s position as “a true shopping utility for consumers and a growth partner for retailers.” Consumers can also set product price ranges to decide whether it’s a good time to buy.

Merchant Services 283

Merchant Services Shopping Drop-Shipping Checkout 283

Retail TouchPoints

DECEMBER 2, 2021

Dan Lurie, Head of Product, Shopping, Pinterest. Pinterest is a social media platform and yet…it isn’t. At the very least, the form it takes is very different from its counterparts: “Pinterest is not social media, although we are grouped in that category,” said Dan Lurie, Head of Product, Shopping at Pinterest. “We’ve

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Shopping Merchant Services Social Commerce Checkout 238

Retail TouchPoints

FEBRUARY 12, 2024

Shopping is one of life’s simple pleasures. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.

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Shipping Clienteling Returns Shopping 247

Retail TouchPoints

AUGUST 18, 2023

TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. The UK, along with several markets in Asia, was one of the first regions where TikTok Shop commerce functionality was made available. cubic liters per shipment.

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Merchant Services Fulfillment Shipping Shopping 209

Retail TouchPoints

JULY 22, 2022

Prediction #1: Content will Become Central to Commerce. To Review: With ecommerce now encompassing much more than just a website (think livestreaming, social commerce, marketplaces and the metaverse), we predicted that the overarching key to omnichannel success in 2022 will be great content. Verdict: Spot on.

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Social Commerce Inventory Management Fulfillment Shipping 306

Inside Retail

SEPTEMBER 7, 2023

If you spend much time online you’ve probably seen one of Temu’s colourful ads – punctuated by its catchy tagline: “shopping like a billionaire”. While the manufacturers provide the product details and the products themselves, Temu handles everything else – from customs processing to international shipping. Loyalty program.

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Advertising Promotions Social Commerce Shipping 130

Retail TouchPoints

APRIL 18, 2023

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many changes, the basic paradigm remains. His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f.

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Marketing Payment Services Beauty and Health Fulfillment 273

Retail TouchPoints

OCTOBER 10, 2023

The Inherent Messiness of Mobile For a growing number of consumers, mobile commerce is the new standard, particularly when it comes to Q4 holiday and gift shopping. The mobile web forces you to either remember a password you’ve long forgotten or enter in all your payment and shipping details.

Payment Services 251

Payment Services Social Commerce Accounting Customer Experience 251

Retail TouchPoints

NOVEMBER 23, 2021

For decades, Black Friday marked the official start of the holiday shopping season and was one of retailers’ most critical sales days. But thanks to the evolution of ecommerce and, specifically, live shopping, brands and retailers have the power to expand their holiday revenue opportunities and capitalize on an entirely new wave of commerce.

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Social Commerce Shopping Consumer Accessories 292

Retail TouchPoints

AUGUST 30, 2023

There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features. Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale.

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Checkout Shipping Customer Experience Point of Sale 238

Inside Retail

MAY 1, 2022

In fact, 55 per cent of AU consumers are shopping online more frequently than before the pandemic. With numerous options for online shopping, including marketplaces, brand/retailer websites and social media, consumers are more channel agnostic than ever. They research, compare prices and purchase products in new ways.

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Consumer Checkout Social Commerce Shipping 147

Inside Retail

JULY 18, 2022

Whether it’s online or offline, as long as the shopping experience is friction-free, most shoppers end up happy and retailers end up winning their business. Similarly, online stores that reveal shipping fees as early in the checkout process as possible can address a major cause of cart abandonment.

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Checkout Shipping Social Commerce Consumer 130

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

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Shipping Fulfillment Shopping Consumer 246

Inside Retail

OCTOBER 21, 2021

Australians’ shopping behaviour has evolved significantly over the past 14 months as Covid-related store closures and lockdowns accelerated the trend towards shopping across a broader range of channels, including apps and social media accounts, via smartphones, computers and tablets. . Offer gift cards.

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Returns Merchant Services Shipping Payment Services 130

Inside Retail

MAY 7, 2023

With the Covid-19 pandemic accelerating the shift towards online shopping, businesses must embrace digital transformation to stay competitive in the rapidly evolving marketplace. Eighty-three per cent of them already shop online today, and customer experience matters a lot to them.

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Social Commerce Consumer Fulfillment Advertising 130

Inside Retail

JUNE 1, 2022

Sell where consumers shop. Whether through digital campaigns, marketplaces or social media, clarify the path to purchase so it’s easy for consumers to find you and complete their purchase. To fulfil orders, they can either ship inventory to retailers or dropship through suppliers. Social commerce.

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Social Commerce Fulfillment Wholesale Consumer 130

Retail TouchPoints

DECEMBER 21, 2023

A shopper that’s on the hunt for a particular backpack, on the other hand, will have dedicated more time to the experience, perhaps shopping via their desktop after wrapping up their workday. Retailers used to be blind to who their shoppers are and what they’re shopping for, but not anymore.

Checkout 263

Checkout Payment Services Kiosk Advertising 263

365 Retail

MARCH 1, 2022

To help online brands set themselves up for success, we examined the past and present to provide insights into the future of online shopping. Brands will embrace social commerce by using social to test and learn. There has been increasingly higher usage of social media platforms among consumers looking to make purchases.

Social Commerce 111

Social Commerce Drop-Shipping Fulfillment Shopping 111

365 Retail

MARCH 13, 2023

Today’s online shoppers expect to be able to shop across a multitude of platforms. For e-commerce retailers, the spotlight is on the number of different platforms that can be used to shop. Nowadays, we’re used to shopping on websites, social media, online marketplaces and through various types of marketing communications.

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Fulfillment Social Commerce Shipping Consumer 73

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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Merchant Services Payment Services Promotions Location 266

Retail TouchPoints

SEPTEMBER 26, 2022

Add this to consumers’ increased adoption of online shopping and it’s no surprise that live selling is becoming a force across ecommerce. Consumers have the ability to shop anywhere at any time, but static ecommerce sites aren’t the best at building long-lasting relationships. Live Shopping is Here to Stay.

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Consumer Shopping Shipping Accounting 263

365 Retail

JULY 19, 2022

With the launch of YouTube Shopping on Shopify, merchants can easily integrate their online store with one of the world’s biggest entertainment platforms – reaching over 2 billion monthly logged-in users – to meet their consumers, and viewers, where they already are. If a product sells out, it’s automatically removed from YouTube.

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Merchant Services Social Commerce Consumer Shopping 78

Retail TouchPoints

NOVEMBER 12, 2021

At the same time, there is a deep desire among shoppers to shop locally. There’s a sense of pride and solidarity in supporting local, but there’s still a belief that shopping local has too much friction around it. They want to shop local, they just don’t want to trade off on convenience.

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Merchant Services Shipping Fulfillment Social Commerce 250

Inside Retail

FEBRUARY 26, 2023

How e-commerce hurts the environment National Retail Federation figures show that about US$218 billion of online purchases (against US$905 billion is gross sales) were returned in the US from merchandise sold in 2021. Speeding up the returns cycle can also involve manual processes, like providing a home pickup option for unwanted goods.

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Returns Shipping Fashion Social Commerce 130

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

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Social Commerce Shipping Accounting Point of Sale 69

Retail TouchPoints

AUGUST 15, 2023

“We had been using our online shopping cart’s default checkout process, which required five to six clicks to get to the point where you can check out,” said Sean Valencourt, EVP of Information Systems at Polywood in an interview with Retail TouchPoints. “It It was an involved, intense process. said Narang.

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Checkout Merchant Services Payment Services Customer Experience 200

Inside Retail

NOVEMBER 29, 2023

We don’t hold stock, handle payments or shipping. Continuously improving the shopping experience through innovation is at the forefront of how the app aims to achieve the goal of empowering its community through amplifying diversity. We’re a technology platform,” Mys Tyler CEO and founder Sarah Neill told Inside Retail.

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Customer Experience Fashion Returns Shipping 130

Retail TouchPoints

OCTOBER 27, 2021

Brand awareness and customer loyalty opportunities through an “Official Closet” placement on their Brand Page, targeted push and email campaigns to drive repeat engagement and branded Posh Parties (live shopping events) to encourage brand discovery. ” . ”

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Clienteling Drop-Shipping Inventory Management Shipping 147

Retail TouchPoints

NOVEMBER 9, 2022

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29% , according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This Holiday Season report by data.ai. It was the second-most downloaded shopping app in the U.S.,

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Fast Fashion Fashion Shipping Marketing 252

A1 Retail

NOVEMBER 18, 2021

Over half of UK shoppers (55%) plan to shop during Black Friday/Cyber Monday. In-person shopping will increase this year, but majority of consumers plan to shop online and more people than ever will use social channels to make purchases. Close to half (46%) plan to shop-in store, an increase since last year.

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

Rangeme

JUNE 8, 2021

I don’t know about you, but the amount of online shopping I do has become somewhat embarrassing over the past year. e-commerce is a great way to start. Global e-commerce sales grew by 28% last year, according to Statista, and by the end of this year there will be 2.14

Payment Services 105

Payment Services Social Commerce Consumer Marketing 105

Retail TouchPoints

AUGUST 18, 2023

It’s become a status symbol to thrift shop and find a highly coveted brand,” Brinich added. A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers.

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Returns Consumer Checkout Apparel 240

Retail TouchPoints

MARCH 9, 2023

If she’s in a store and they don’t have her size, she can order it right there and have it shipped to her, or to her store. This is the piece that gets me excited, because our customer lives on social media ,” said Hawkins. “We We just did an event with 100 influencers at our Hollywood store. “For said Hawkins. said Hawkins.

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Inside Retail

MARCH 12, 2024

We do try and make it as easy as possible to shop online with us – we do free express shipping and free returns with Australia Post for all orders, returns and exchanges,” she said. “I The business is currently an online-only brand, but that could change, as Gale hopes to one day have a physical presence. “We

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Fashion Accessories Returns Target Market 130